物流英語unit17ReverseLogistics的資料

物流英語unit17ReverseLogistics的資料第1頁/共28頁DefinitionofReverseLogisticsReverselogisticsisconcernedaboutthemovementsofpreviouslyshippedgoodsfromcustomersbacktomanufacturersordistributioncentersduetorepairs,recyclingorreturns.第2頁/共28頁DefinitionofReverseLogistics第3頁/共28頁CauseofReturnsManufacturingReturnsWedefinemanufacturingreturnsasallthosecaseswherecomponentsorproductshavetoberecoveredintheproductionphase.Insum,manufacturingreturnsinclude:rawmaterialsurplusquality-controlreturnsproductionleftovers/by-products第4頁/共28頁CauseofReturns2.DistributionReturnsDistributionreturnsreferstoallthosereturnsthatareinitiatedduringthedistributionphase.Itreferstoproductrecalls,commercialreturns,stockadjustmentsandfunctionalreturns.第5頁/共28頁CauseofReturns3.CustomerReturnsB2Ccommercialreturnsbecauseofreimbursementguaranteeswarrantyreturnsservicereturnslikerepairsandsparepartsend-of-usereturnsend-of-lifereturns第6頁/共28頁SignificanceofReverseLogisticsEndoflifetake-backresponsibilitiesIncreasedclaimsandrecallsShorteningeconomiclifecyclesIncreasedcataloguesalesandfunctionsellingIncreased‘recycled’contentinnewproducts第7頁/共28頁ReverseLogisticsActivitiesAccordingtoTimeframeCollectionInspectionRe-processingDisposalofnon-reusableitemsRe-distributionofreusableitemstonewmarkets第8頁/共28頁ReverseLogisticsActivities2.AccordingtoMaterial第9頁/共28頁ImplicationsofReverseLogisticsThemostsuccessfulreverselogisticssolutionsmergeefficientforwardandreverseflowsintooneprocess.Reverselogisticsprogramsshouldbedevelopedprimarilyfor“uncontrollablereturns”andnotallreturns,whichalsoincludecontrollablereturns.Shorterproductlife-cyclesrequireafasterreturnoninvestmentfromallsystemsandprocessesofacompanyorsupplychain,includingthereverselogisticsprocess.第10頁/共28頁ImplicationsofReverseLogistics4.Whencommunicationgapsormisinformationoccurs,physicalproducttendstofillinthegaps.5.Mostdistributionfacilitieswerenotdesignedtohandlereverseproductflows,norarepersonneltrainedtoeffectivelyorefficientlydecidewhethertoreshelf,repair,discardorreturnitemstovendors/suppliers.6.Goodproductqualityandefficientlogisticsprogramsontheforwardsideinvariablyreducethenumberofreturnsonthereverseside.第11頁/共28頁EnvironmentalImpactofReverseLogisticsManycompaniesfirstfocusedonreverselogisticsissuesbecauseofenvironmentalconcerns.第12頁/共28頁Casestudy

BCRGlobalTextilesTEXAIDThepresentsituationinChinaShanghaiGreenSourceIndustry第13頁/共28頁BackgroundWiththeincreaseofpeople’sincome,clothingupdatesmorefaster.Ahugepilesofoldclothesbecameaurgentproblemtobesolved.Oldclothesarereallyharmfultotheenvironment.第14頁/共28頁ThebenefitsoftextilerecyclingCreatingjobsforbusinessesProvidinginexpensiveclothesforcharityUsingtextilebanksallowsthepublictorecycleitemsthatwouldotherwisegointolandfill.Usingresourcesmoreeffectivelyandprotectingenvironment第15頁/共28頁BCRGlobalTextilesisafamilyrunorganizationspecializinginthere-useandrecyclingoftextiles.ServicesincludeTextilebanksSchoolcollectionsEducationprogrammesKerbsidecollectionsToybanksBrabanks第16頁/共28頁ResourcesAllbanksarefireproofandwillcontainafireshouldoneoccurinside.NewpioneeringcollectionsystemClass4onboardweighingsystemLivevehicletrackingDoubleaccesschutes第17頁/共28頁EnvironmentalpolicyTheCompanyseektominimisetheirenvironmentalimpactandpreventpollutionbyimplementinganEnvironmentalManagementSystem(EMS)Continuouslyimprovetheirenvironmentalperformanceandputintopractice.Educate,trainandmotivateemployeesenvironmentalawareness.Considerenvironmentalcostsandimplicationswhenrequiringresources第18頁/共28頁TEXAIDABOUTTEXAID:TEXAIDisapartnershipofsixcharitiesthatworktogethertocollectoldclothes.Inlate1978,thesecharitiesjoinedforcestoestablishTEXAID.Thiscompanyisinchargeofrunningtheclothingcollectionsandrecyclingandsellingtheusedtextiles.第19頁/共28頁TEXAIDPRODUCTS:TEXAIDcollectsmorethan21,000tonnesofusedclothesinSwitzerland.ManySwissplacetheirusedclothesintoaTEXAIDplasticregularlysendingbypostoffice,orsendtoTEXAIDrecyclingbins.第20頁/共28頁Thesortingfacilityemployabout60speciallytrainedstaff.Theyexamineeveryitemforquality,composition,material,fashionaspects,andfurtherusability.Inthiswayitcanbeguaranteedthatapproximately90%ofallclothes,shoes,andhouseholdtextilescanbeeitherwornorrecycled.第21頁/共28頁TEXAIDturnover15,000,000~18,000,000Swissfrancayear.第22頁/共28頁ThepresentsituationinChinanoclassificationdecentralizedmanagementwedevotedourout-datedclothesascharitytothecountrysidesnocontroloftheprimarychain第23頁/共28頁ShanghaiGreenSourceIndustryestablishedin9January,2008.basedontheservicepurposesasbelow:Urbaninnovationandsustainabledevelopment.第24頁/共28頁*noemissionwaste*nogasrelease*nowaterwaste*preventsclothesf