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InstructionsforTestAdministratorsPurpose:Thistestassesseslearners’comprehensionofthefacts,keyconcepts,andotherknowledgepresentedinthistopic.Itdoesnotassessorpredictlearners’competencyandskillinapplyingthisknowledgeonthejob.Delivery:Thistestcanbedeliveredusingelectronictestingsoftwaresystems.Itcanalsobeadministeredonpaperforuseinaclassroomsituation.Aversionofthetestwithoutanswersisprovidedforthis Administration:Thistestkeyconsistsofmultiple-choicequestionswithfeedbackforbothcorrectandincorrectchoices.Itis mendedthatlearnerscompleteallquestionsonthetestbeforebeinggivenanyfeedback.Testadministratorscanselectapassingscoreappropriatetotheirorganization’s Whenpresentingfeedbackelectronically,thefollowinginformationshouldbeTheoriginalquestionanditsoptionswiththelearner’schoiceIflearner’schoiceiscorrect:feedbackmessageforcorrectIflearner’schoiceisincorrect:feedbackmessageforincorrectchoicefollowedbyfeedbackmessageforcorrectchoice.Directionsforwheretolocatemoreinformationinthe采 或欲了 Note:ThiscomprehensiontestissuitableforusewithHarvardManageMentor.Thistestisnotdesignedtore cetheCheckYourKnowledgefeatureswithinHarvardManageMentorthatfocusonreinforcinglearningonkeytopicconcepts.Release3.03.0?2007HarvardBusinessSchoolPublishing.AllrightsManagingUpwardComprehensionTestandQuestion1HarvardManageMentorManagingUpwardThePurposeofManagingUpwardYou’rehavinglunchonedaywithKathy,acoworkerfromanotherdepartment,whenshesays,“IfeellikemymanagerandIjustaren’tworkingtowardthesamegoalslay.”Yousuggestshetrymanagingupwardto… Talkwiththemanager’sbosstostraightenouttheImprovecommunicationandincreaseKathy’sConvinceKathy’smanagertoworktowardthesamegoalsasCoveruptheproblemsoherperformanceratingwillnotAManagingupwardisnotaboutcircumventingyourThecorrectchoiceisB.BManagingupwardisaprocessofinfluencingyourmanagertomakedecisionsthatbenefitbothofyou.Managingupwardfostersopencommunicationandhelpsbuildastrongrelationshipwithyouandyourmanagertherebyincreasingyoureffectiveness.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.BGoodchoice.正確選項Managingupwardisaprocessofinfluencingyourmanagertomakedecisionsthatbenefitbothofyou.Managingupwardfostersopencommunicationandhelpsbuildastrongrelationshipwithyouandyourmanagertherebyincreasingyoureffectiveness.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.CManagingupwardisnotaboutconvincingyourbosstoworktowardyourThecorrectchoiceisB.BManagingupwardisaprocessofinfluencingyourmanagertomakedecisionsthatbenefitbothofyou.Managingupwardfostersopencommunicationandhelpsbuildastrongrelationshipwithyouandyourmanagertherebyincreasingyoureffectiveness.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.DManagingupwardisnotaboutignoringorcoveringupworkceissuesorThecorrectchoiceisB.BManagingupwardisaprocessofinfluencingyourmanagertomakedecisionsthatbenefitbothofyou.Managingupwardfostersopencommunicationandhelpsbuildastrongrelationshipwithyouandyourmanagertherebyincreasingyoureffectiveness.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.Question2HarvardManageMentorManagingUpwardThePurposeofManagingUpwardWhichofthefollowingcanbeconsideredasignthatyourrelationshipwithyourmanagerhaseweak?ShebeginsgivingyoumorefeedbackonyourShebeginsdirectingpeoplewhoreporttoSheaskstomeetwithyouonceaweektodiscussthestatusofShedoesn’tsocializewithyouasmuchassheusedAAnormalpartofamanager’sroleistoprovidedirectreportswithregularfeedbackontheirperformance.Yourmanagermaysimplybetryingtopreventmisunderstandingsorlackofcommunicationinthefuture.ThecorrectchoiceisB.Whenyourmanagerbeginsprovidingdirectiontothosewhoreporttoyou,itisasignthatshefeelsdtomanagearoundyou.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.BGoodchoice.正確選項Whenyourmanagerbeginsprovidingdirectiontothosewhoreporttoyou,itisasignthatshefeelsdtomanagearoundyou.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.CWhenyourmanagerrequestsstatusmeetingswithyou,itcouldsimplybeindicativeofherpreferredstyleofcommunication.ThecorrectchoiceisB.Whenyourmanagerbeginsprovidingdirectiontothosewhoreporttoyou,itisasignthatshefeelsdtomanagearoundyou.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.DTherecouldbemanyreasonswhyyourmanagersocializeswithyoulessfrequently.Itismoreimportanttolookathowwellyoucommunicatewhenitcomestowork-relatedThecorrectchoiceisB.Whenyourmanagerbeginsprovidingdirectiontothosewhoreporttoyou,itisasignthatshefeelsdtomanagearoundyou.Toexplorefurther,seeThePurposeofManagingUpwardintheLearnsectionofHMMManagingUpward.Question3HarvardManageMentorManagingUpwardDeveloaRelationshipwithYourManager培養(yǎng)與上級之間的關Davidhasrecentlytakenoverasmanagerofyourteam.Youwanttodrivetheprocessofshayourrelationshipwithhim,soyousetupameetingtodiscussmutualexpectations.WhichofthefollowingquestionsshouldyouavoidduringyourmeetingwithDavid?“Iliketoprovidefrequentupdatesandseekadvice.Doyouprefervoicemailore-“Howwouldyoucharacterizeyourmanagement“Whatareyourtopthreeprioritiesthisd)“HowwouldyoucharacterizeatopperformerinmyAGoodchoice.正確選項ItisagoodideatoavoidcommentsthatsuggestyoumaytakeupDavid’stimewithtrivialmatters.However,youshoulddetermineyourmanager’spreferredstyleofToexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.BQuestionsaboutDavid’smanagementstyleareappropriate.FindingoutaboutDavid’spreferences,strengths,andweaknesseswillhelpyouworkinpartnershipwithhimandavoidmisunderstandings.ThecorrectchoiceisA.ItisagoodideatoavoidcommentsthatsuggestyoumaytakeupDavid’stimewithtrivialmatters.However,youshoulddetermineyourmanager’spreferredstyleofToexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.CQuestionsthatencourageDavidtosharehisowngoalsandobjectivesareappropriate.Byfindingouthispriorities,youcanthenassisthiminmeetingthosecommitments.ThecorrectchoiceisA.ItisagoodideatoavoidcommentsthatsuggestyoumaytakeupDavid’stimewithtrivialmatters.However,youshoulddetermineyourmanager’spreferredstyleofToexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.DQuestionsaboutDavid’sviewofatopperformerareappropriate.Itisimportanttocometoanagreementaboutmutualexpectations,standardsofperformance,andmeasuresofsuccess.ThecorrectchoiceisA.ItisagoodideatoavoidcommentsthatsuggestyoumaytakeupDavid’stimewithtrivialmatters.However,youshoulddetermineyourmanager’spreferredstyleofToexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.Question4HarvardManageMentorManagingUpwardDeveloaRelationshipwithYourManager培養(yǎng)與上級之間的關YouareaninformationarchitectatNetResults,aWebsitedevelopment.Youaremeetingwithyourmanagertodiscussthedeadlinesofyournextproject.Youareconcernedthatyouwillnotmeetthedeadlineswithoutassistancefromabusinessexpertfromthegrouptodefinethecontentrequirements.Whatshouldyoudo?Don’talertyourmanagertoyourconcernsuntilyouaresureadeadlineisinAfterthemeeting,sendane-mailtoyourmanageroutliningyourAdviseyourmanagerthattheexpectationsareunrealistic,andsheneedstochangetheLetyourmanagerknowthatyouwillneedsupportfromabusinessexpertinthegroupinordertomeetthedeadlines.ASettingclearexpectationsisanimportantstepinbuildingaproductiveworkingrelationship.Forewarningyourmanageraboutpotentialproblemsallowsyoutoworktogethertocreateasolutionbeforeacrisisdevelops.ThecorrectchoiceisD.Itisimportanttoletyourmanagerknowwhatyourexpectationsareofher.Advising,“ThisiswhatIneedfromyoutobeeffectiveonthisproject”isagreatwaytobuildaproductiveworkingrelationship.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.BTakingthetimetoclarifyyourexpectationsofyourmanagerduringyourface-to-facemeetingisabetterwaytoobtainmutualagreementthanfollowingupwithane-mailafterthefact.ThecorrectchoiceisD.Itisimportanttoletyourmanagerknowwhatyourexpectationsareofher.Advising,“ThisiswhatIneedfromyoutobeeffectiveonthisproject”isagreatwaytobuildaproductiveworkingrelationship.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.CAdvisingyourmanagerofunrealisticexpectationswithoutofferingsolutionsisnotagoodwaytoworkinpartnershipornegotiateanagreementthatwillworkforbothofThecorrectchoiceisD.Itisimportanttoletyourmanagerknowwhatyourexpectationsareofher.Advising,“ThisiswhatIneedfromyoutobeeffectiveonthisproject”isagreatwaytobuildaproductiveworkingrelationship.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.DGoodchoice.正確選項Itisimportanttoletyourmanagerknowwhatyourexpectationsareofher.Advising,“ThisiswhatIneedfromyoutobeeffectiveonthisproject”isagreatwaytobuildaproductiveworkingrelationship.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.Question5HarvardManageMentorManagingUpwardDeveloaRelationshipwithYourManager培養(yǎng)與上級之間的關Youarethemanagerofateamofunionizedtechniciansatanelectronicsmanufacturingnt.Oneofyoursupervisor’scorporategoalsforthisquarteristoachievearecordofzeroaccidentreportswithinhisunit,inlinewiththeorganization’sfocusonincreasingthehealthandsafetyoftheiremployees.Youconsiderthisanambitiousobjective.Howcanyoupromotehisgoal?a)Workwithyoursupervisortonegotiateaneasiergoalforyourteamtoachieve,suchas20%reductioninaccidentOfferincentiveswithinyourunittothoseemployeeswhofilezeroaccidentAskarepresentativefromthehealthandsafetydepartmenttoconductaseriesofseminarswithyourteam.Reviewpastsafetyrecordswithinyourunittodetermineifyoursupervisor’sgoalisAPromotingyoursupervisor’sgoalsisaboutusingyourinfluenceandrelationshipswithintheorganizationtosupporthisgoals,notrenegotiatingthegoalstomakethemeasierforyoutoachieve.ThecorrectchoiceisC.Reviewingproperhealthandsafetyprocedureswithinyourteamisagreatwaytopromotebothyoursupervisor’sandorganization’sgoals.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.BYoursupervisor’sgoalofzeroaccidentsiscloselyalignedwiththeorganization’sfocusofincreasinghealthandsafetyamongstitsemployees.Offeringincentivesmayencourageemployeestostopfilingreports,ratherthantrulypromotinghealthandsafetywithintheunit.ThecorrectchoiceisC.Reviewingproperhealthandsafetyprocedureswithinyourteamisagreatwaytopromotebothyoursupervisor’sandorganization’sgoals.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.CGoodchoice.正確選項Reviewingproperhealthandsafetyprocedureswithinyourteamisagreatwaytopromotebothyoursupervisor’sandorganization’sgoals.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.DPromotingyoursupervisor’sgoalsisaboutusingyourinfluenceandrelationshipswithintheorganizationtosupporthisgoals,notdeterminingthevalidityofthosegoals.ThecorrectchoiceisC.Reviewingproperhealthandsafetyprocedureswithinyourteamisagreatwaytopromotebothyoursupervisor’sandorganization’sgoals.Toexplorefurther,seeDeveloaRelationshipwithYourManagerintheLearnsectionofHMMManagingUpward.Question6HarvardManageMentorManagingUpwardCommunicatingwithYourManagerYouareacheck-inagentatamajorairline.Yourmanager,Steve,isworkingtoincreaseoperationalefficiency,andyouwouldliketopromotehisgoals.Youprepareareportdetailingaprocessimprovementthatcouldresultina15%increaseinefficiencyandsetupameetingtodiscusstheidea.Tofocusthemeeting,youe-mailthereporttoSteveaweekinadvance.Duringthemeeting,youarepuzzledtodiscoverthatSteveappearsnottohavelookedatyourreportandasksyoutoexinthefindings.Whatmostlikelywentwrong?15%YoushouldhavedeterminedwhetherSteveisalisteneroraYoushouldhaveorganizedthereportdifferentlytomakeiteasiertoYoushouldhaveaskedSteveifhewasinterestedinsuchareportbeforecompilingYoushouldhavestatedtherequirementthatStevereadthereportbeforeattendingtheAGoodchoice.正確選項DeterminingSteve’scommunicationstylemayhavesavedthemisunderstanding.IfSteveisalistener,helikestohearinformationfirstandreadaboutitlater.Toexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.BTheorganizationofthereportdoesnotappeartobetheproblemsinceStevedoesn’tseemtohavereadit.It’smorelikelythatreadingisnothispreferredstyleofThecorrectchoiceisA.DeterminingSteve’scommunicationstylemayhavesavedthemisunderstanding.IfSteveisalistener,helikestohearinformationfirstandreadaboutitlater.Toexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.Cfevedoneestnepr,eralyudotaskuouarieeinins.epbemsoelielyrladoeesperedsleofcmniaon.如果史蒂對報告感那么他許不會您結一下結果。個問題可能ThecorrectchoiceisA.DeterminingSteve’scommunicationstylemayhavesavedthemisunderstanding.IfSteveisalistener,helikestohearinformationfirstandreadaboutitlater.Toexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.Dcingdemandsonamanager’stimeisnotagoodwaytoopenhimuptoyourThecorrectchoiceisA.DeterminingSteve’scommunicationstylemayhavesavedthemisunderstanding.IfSteveisalistener,helikestohearinformationfirstandreadaboutitlater.Toexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.Question7HarvardManageMentorManagingUpwardCommunicatingwithYourManagerAsteamleaderofqualitymanagementforamid-sizeindustrialsupply,youaremeetingwithyourmanagertodiscusspriorities.Yourmanagerindicatesthatthetopprioritiesareimplementingthenewreportingprocess,ensuringallproblemdetectionreports(PDRs)areclosedassoonaspossible,andissuingcompensationrewardstothoseemployeeswhosubmittedsuccessfulimprovementsuggestionslastquarter.Younegotiatetheresourcesrequiredto plishthesegoalsandclosethemeeting.Aweeklater,yourmanagerstopsyouinthehalltomakesureyouhaveissuedallofthecompensationrewards.SheisdisappointedtohearyoufocusedonclosingthePDRsfirst.Whatcouldyouhavedonedifferently?Askedformoreresources plishthegoalsmoreConcentratedonbeingamoreeffectiveAskedformorespecificlanguagewhendiscussingBeenmorefrankwithherabouthowlongitwouldtaketogettherewardsATheproblemisnotrelatedtoyourabilityto plishallofthegoalsbuttothepriorityassociatedwitheachgoal.ThecorrectchoiceisC.Yourmanager’suseoftheterm“assoonaspossible”suggestedthatclosingthePDRswasthehighestpriority.Whendiscussingdeadlines,usespecificlanguage.Specifyingdatesfor plishingeachgoalwouldhaveclearedupanymisunderstandingaroundToexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.BWhileeffectivelisteningisofvalue,theproblemisnotrelatedtoyourunderstandingofwhatthegoalsarebuttheneedtoaskforclarificationandusespecificlanguage.ThecorrectchoiceisC.Yourmanager’suseoftheterm“assoonaspossible”suggestedthatclosingthePDRswasthehighestpriority.Whendiscussingdeadlines,usespecificlanguage.Specifyingdatesfor plishingeachgoalwouldhaveclearedupanymisunderstandingaroundToexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.CGoodchoice.正確選項Yourmanager’suseoftheterm“assoonaspossible”suggestedthatclosingthePDRswasthehighestpriority.Whendiscussingdeadlines,usespecificlanguage.Specifyingdatesfor plishingeachgoalwouldhaveclearedupanymisunderstandingaroundToexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.DTheproblemisnotrelatedtohowlongittakestoissuerewardsbutthepriorityassociatedwitheachofthethreegoals.ThecorrectchoiceisC.Yourmanager’suseoftheterm“assoonaspossible”suggestedthatclosingthePDRswasthehighestpriority.Whendiscussingdeadlines,usespecificlanguage.Specifyingdatesfor plishingeachgoalwouldhaveclearedupanymisunderstandingaroundToexplorefurther,seeCommunicatingwithYourManagerintheLearnsectionofHMMManagingUpward.Question8HarvardManageMentorManagingUpwardCommunicatingwithYourManagerYouareateamleaderatthedataprocessingcenterforalargefinancialinstitution.Yourmanagerhasdecidedtocutcostsbyusingadifferentrforthedatastoragetapesusedindailyoperations.Youdisagreewiththisapproachbecauseyouknow hashadpreviouscustomerserviceissueswiththeproposedr,MobiusData.Whatwouldbeanappropriateresponse?Respectyourmanager’sdecision,anddowhatyoucantohelphimmeethisgoalofcuttingcosts.“Cuttingcostsiscritical,butwe’vehadbadexperienceswithMobiusDatainthepast.AcmeSupplyofferslowerpricesandhasreceivedexcellentservicereports.”“Iagreecost-cuttingisamajororganizationalinitiativethisyear,butwemayexperiencequalityissuesbyswitchingtoMobiusData.”“Savingmoneyontapesmaynotbeasimportantinthelongrunasensuringwereceivegoodcustomerservicefromourtaper.”AMostmanagershighlyvaluealternatives.Byofferingnewinformation y,youcanimprovethequalityofyourmanager’sdecisions. ThecorrectchoiceisB.Thekeyistodisagreeinaconstructivemanner.Inthisresponse,youreflectyourmanager’sconcernforcuttingcostsandofferanalternativersuggestion,ratherthansimplyraisingobjections.問題的關是以一建設性行為方。于個問題的應,您現(xiàn)出了上級降低成本擔心,且提出與另外個供應合的建議,不僅僅持見。Toxlreurhr,seouicaigwihuragrneensecinofMMaingpad.BGoodchoice.正確選項Thekeyistodisagreeinaconstructivemanner.Inthisresponse,youreflectyourmanager’sconcernforcuttingcostsandofferanalternativersuggestion,ratherthansimplyraisingobjections.問題的關是以一建設性行為方。于個問題的應,您現(xiàn)出了上級降低成本擔心,且提出與另外個供應合的建議,不僅僅持見。Toxlreurhr,seouicaigwihuragrneensecinofMMaingpad.CThisresponsereflectsyourmanager’sconcernforcuttingcostsbutprovidesnoalternativechoices.Youmaybeviewedassimplyraisingobjections.ThecorrectchoiceisB.Thekeyistodisagreeinaconstructivemanner.Inthisresponse,youreflectyourmanager’sconcernforcuttingcostsandofferanalternativersuggestion,ratherthansimplyraisingobjections.問題的關是以一建設性行為方。于個問題的應,您現(xiàn)出了上級降低成本擔心,且提出與另外個供應合的建議,不僅僅持見。Toxlreurhr,seouicaigwihuragrneensecinofMMaingpad.DThisresponsedoesnotshowthatyouappreciateyourmanager’sconcerns.Yourmanagermayconcludethatyoudonotsharehisgoals.ThecorrectchoiceisB.Thekeyistodisagreeinaconstructivemanner.Inthisresponse,youreflectyourmanager’sconcernforcuttingcostsandofferanalternativersuggestion,ratherthansimplyraisingobjections.問題的關是以一建設性行為方。于個問題的應,您現(xiàn)出了上級降低成本擔心,且提出與另外個供應合的建議,不僅僅持見。Toxlreurhr,seouicaigwihuragrneensecinofMMaingpad.Question9HarvardManageMentorManagingUpwardNegotiatingwithYourManagerYoumanageasmallteamoftrainersforalocaltransportation.Yourmanagerapproachesyouwitharequesttoensurealldriversaretrainedonthenewvehiclemaintenanceschedulebytheendofthemonth.Sheexinstheislosingtoomuchmoneyduetocostlyrepairs,whichcouldbeavoidedthroughadherencetothisnewschedule.Youunderstandtheimportanceoftherequest,butyourresourcesarealreadycommittedtotrainingalargegroupofnewhiresandimplementingahigh-priority,Web-basedtrainingcourseacrosstheorganization.Howshouldyourespond?有的都在月底按照新的車輛維修計劃進行培訓。她解釋說,由于昂貴的維修,公司已損失了大量的,而這個問題是可以通過遵守這個新計劃而避免的。您理解這項要求的重要性,“Wedon’thavetheresourcestostartanewinitiativerightnow,butIcanmakesurethedriversreceivetrainingthreemonthsfromnow.”“AllresourcesaretiedupwiththenewhiretrainingandtheimplementationofWeb-basedcourses.IsuggestpostponingtheWeb-basedcoursessowecanbeginworkingonthisnewinitiativeimmediay.”“Iwilltrytorearrangeourdeliveryscheduleto modateyourimportantnewd)“AllresourcesarecommittedtothenewhiretrainingandWeb-basedcoursesforthenextthreemonths.Wouldyoureviewourschedulingprioritieswithmeorconsiderbringinginanadditionalresourceonashort-termcontract?”AThisresponsedoesnotacknowledgetheimportanceyourmanagerhascedonthisinitiative.Whenyounegotiatepriorities,youneedtoemphasizethatyouareawareoftheimportanceofalltheprojectsforwhichyouareresponsible.ThecorrectchoiceisD.Workingtogetherwithyourmanagertonegotiateprioritiesisbestachievedwhenyouareclearaboutthetimerequirementsforallyourprojects.Askyourmanagertoreviewschedulingprioritiesorprovidealternativesifyourprioritiesdonotmatch.Toexplorefurther,seeNegotiatingwithYourManagerintheLearnsectionofHMMManagingUpward.BWhenyounegotiatepriorities,itisimportanttorecognizetheimportanceofalloftheprojectsandworktogethertoavoidnegativeimpactsonotherprojects.ThecorrectchoiceisD.Workingtogetherwithyourmanagertonegotiateprioritiesisbestachievedwhenyouareclearaboutthetimerequirementsforallyourprojects.Askyourmanagertoreviewschedulingprioritiesorprovidealternativesifyourprioritiesdonotmatch.Toexplorefurther,seeNegotiatingwithYourManagerintheLearnsectionofHMMManagingUpward.CDonotwaituntilyouareabouttomisskeydeadlinesordeliverablesbeforenegotiatingprioritieswithyourmanager.Byworkingtogetherupfront,youcanavoidnegativeimpactsonotherprojects.ThecorrectchoiceisD.Workingtogetherwithyourmanagertonegotiateprioritiesisbestachievedwhenyouareclearaboutthetimerequirementsforallyourprojects.Askyourmanagertoreviewschedulingprioritiesorprovidealternativesifyourprioritiesdonotmatch.Toexplorefurther,seeNegotiatingwithYourManagerintheLearnsectionofHMMManagingUpward.DGoodchoice.正確選項Workingtogetherwithyourmanagertonegotiateprioritiesisbestachievedwhenyouareclearaboutthetimerequirementsforallyourprojects.Askyourmanagertoreviewschedulingprioritiesorprovidealternativesifyourprioritiesdonotmatch.Toexplorefurther,seeNeg

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