PDCA問(wèn)題解決方案指導(dǎo)手冊(cè)

PDCA

問(wèn)題解決方法指南背景知識(shí)-戴明和他對(duì)品質(zhì)管理所做的貢獻(xiàn)-TQM和ISO質(zhì)量管理體系的要求PDCA循環(huán)及其特點(diǎn)-什么是PDCA循環(huán)?-PDCA循環(huán)的特點(diǎn)-PDCA循環(huán)的八個(gè)步驟PDCA步步通-“計(jì)劃”階段以及相關(guān)的工具-“實(shí)施”階段以及相關(guān)的工具-“檢查”階段以及相關(guān)的工具-“處理”階段以及相關(guān)的工具主要內(nèi)容背扒景廟知壤識(shí)戴搏明絕和劃他誓對(duì)扭品墾質(zhì)延管印理享所孕做榜的偵貢婦獻(xiàn)威獵廉.愛(ài)勉德帆華.戴納明辣，1桿9冊(cè)0雷0年1蒸0月1電4日輛出墓生竿于駐美頌國(guó)迎依育阿華旱州點(diǎn)的醬蘇籃市.1懇9暮2犁1年敗，停他幸從鍋懷錦俄敬明域州攏立稿大匆學(xué)責(zé)畢在業(yè)滿(mǎn)，炮并殿取傲得羊電漸氣渣工天程學(xué)棍士答學(xué)消位.1治9龍2略5年,他梢從蹦科迫羅稱(chēng)拉繳多墻大基學(xué)籍獲潮得紋碩競(jìng)士透學(xué)雨位,脊1色9知2笛8年,又獲惕得陣耶秧魯卷大亦學(xué)聲的口博政士器學(xué)保位.這掘兩巖個(gè)揚(yáng)學(xué)漸位母都才是膝關(guān)產(chǎn)于騎數(shù)擠學(xué)示和數(shù)旅學(xué)稀物交理丙學(xué)稠的。1疏9語(yǔ)5顧0年偽，萄日畫(huà)本拘科牧工橋聯(lián)貨合齊會(huì)牢設(shè)亭立暗了讓戴它明擋獎(jiǎng)裁，絡(luò)并蠟且壤每杯年題都在垮日看本稀頒叫發(fā)施，承以財(cái)獎(jiǎng)訂勵(lì)究那漏些迅為請(qǐng)統(tǒng)美計(jì)塊理帆論寬做伙出貨突星出叔貢藥獻(xiàn)瓦的人.背務(wù)景并知紀(jì)識(shí)戴退明日對(duì)甩品田質(zhì)貫管失理吩所窮做腎的期貢銳獻(xiàn)辜主吵要桿在誦于猜，晶推傾廣坡關(guān)利于點(diǎn)品質(zhì)睬變損異躁產(chǎn)懼生煎的國(guó)原雞因蕉和增造今成墻的雹影銜響御的根見(jiàn)由解蔬。戴蓮明逐的駐十劫四祖步咽法慈有僑助特于捉減催少擾變時(shí)異學(xué)。疤十令四牌步笑法悄的假六質(zhì)個(gè)都雖是宏關(guān)宵于逝工映作怒中管的往培吉訓(xùn)采。辨戴鏟明地認(rèn)厘為溉，泄如妄果卡給井予靜工督人的廢培證訓(xùn)斷不討足帶夠唇，擔(dān)他獄們帖每勸個(gè)士人逗就猶會(huì)禍用槍不帆同翠的梅方軌法參去兄完成綁同手樣裙的求任批務(wù)攏,著從戒而映增芽加瓶變葡異放。戴硬明以對(duì)層全嗎面鬼質(zhì)水量距管奶理腥理產(chǎn)論野所鼻做卡的遍貢窮獻(xiàn)惰是刮推宇廣數(shù)了屠休顛哈特傅的S腫P迎C理歪論蔬和P疊D遲C從A思達(dá)想摘，霉并壤將著它響們檔付扶諸陣實(shí)晴現(xiàn)惹。戴耐明罰和鹽他扭對(duì)誤品壤質(zhì)巴管研理欲所爐做凱的語(yǔ)貢灣獻(xiàn)在(姥2理)背氏景廉知殊識(shí)戴帽明徹和僵他缸對(duì)禾品馬質(zhì)峰管羊理播所幅做摩的瘋貢泊獻(xiàn)詢(xún)(讀3燦)P春D值C子A循務(wù)環(huán)混是撒威贏廉猾.疏愛(ài)視德饒華所.瘦戴擾明身上衫個(gè)剩世魄紀(jì)愧五授十月年宮代提冠出報(bào)的昆,黨主均要纖為昨解雞決貝問(wèn)渴題灰的舉過(guò)艘程演提漠供趟一英個(gè)陵簡(jiǎn)湊便洋易貼行的匪方皂法關(guān)。1寬9汁5辜0遇年慘，田戴陜明開(kāi)到庫(kù)日擦本驗(yàn)擔(dān)帥任伶產(chǎn)春業(yè)笛界吧的日講塑師北及園顧老問(wèn)蠢，肢其塌間寶幫版助許整醉頓疊、創(chuàng)喘立劇日顛本眾產(chǎn)陸業(yè)奸制蒙度退，取塑刊造園了蚊風(fēng)脊靡述世效界膝的勞日薦本蒙企址業(yè)飄管偏理竊?；ㄊ綒?。他號(hào)的再主淡要膊目震的躬是盤(pán)，擱在山持賄續(xù)阿改駛善返的思過(guò)蠶程風(fēng)中壞運(yùn)裝用P槳D該C匯A循尿環(huán)鍬，秘重棵建初日本方產(chǎn)聾業(yè)倦，蜂從擴(kuò)而份使塊他劉們璃在跪不湊久火的爛將誰(shuí)來(lái)沾在既世濫界志市錄場(chǎng)秧中瞧具眠備攀競(jìng)遞爭(zhēng)波力坡。背劈燕景豎知噴識(shí)T門(mén)Q伶M和I旨S所O質(zhì)釀量泰管太理睛體臂系正的輕要氧求背錘景款知匙識(shí)系智統(tǒng)焦管望理以敘品腸質(zhì)棄為鴉關(guān)蠟注屈焦獸點(diǎn)以條顧泉客柏為大關(guān)仗注毀焦符點(diǎn)策金劃計(jì)躁劃-實(shí)尋施-檢催查-處貪理過(guò)疊程抄輸企入/輸你出愧的日思譜路T羞Q恩M和I魂S再O質(zhì)陷量慮管沸理儉體沾系所的先要產(chǎn)求(魯2艘)背鹿景覽知飄識(shí)計(jì)懲劃-實(shí)禁施-檢汪查-處潑理質(zhì)辟量撐管惜理是體蟲(chóng)系戰(zhàn)目臭標(biāo)胸和姿策湊劃:條窄款5廉.鏡4碑.答1嫁&顫2實(shí)煮施:條秧款7旨.擊0質(zhì)項(xiàng)量蔑管躁理盈體旺系舟和六產(chǎn)炕品無(wú)監(jiān)蜜控:條礎(chǔ)款8春.岸2分生析:條確款8芝.禁4改健進(jìn):條泳款8效.書(shū)5德.公1T丹Q漸M和I施S傘O質(zhì)培量銳管點(diǎn)理附體框系燙的借要玩求(供3光)背毯景漸知郵識(shí)P埋D換C刪A循相環(huán)吼及糖其抹特被點(diǎn)P歸D辮C鉆A循勵(lì)環(huán)鋒分附為凈四薦個(gè)譜階搶段PDCAP(計(jì)劃):從問(wèn)題的定義到行動(dòng)計(jì)劃D(實(shí)施):實(shí)施行動(dòng)計(jì)劃C(檢查):評(píng)估結(jié)果A(處理):標(biāo)準(zhǔn)化和進(jìn)一步推廣什落么堪是P親D晶C既A循恥環(huán)?P淺D邊C養(yǎng)A循翅環(huán)宴及前其壇特警點(diǎn)P駱D坦C銅A循貴環(huán)案的喪特乒點(diǎn)P帖D昌C訴A循壤環(huán)貿(mào)及局其行特炭點(diǎn)1、大胡環(huán)西套霧小困環(huán)紛，命小湊環(huán)學(xué)保栗大任環(huán)跌，星互桐相謀促表進(jìn)約，偽推盼動(dòng)暴大銅循睛環(huán)APCDPDACPADCPACDP顏D休C鴉A循松環(huán)勻的覆特快點(diǎn)(分2捕)2、P守D弱C鐘A循冊(cè)環(huán)福是輝爬藍(lán)樓微梯森上腦升誰(shuí)式齒的互循雖環(huán)插，皺每陽(yáng)轉(zhuǎn)知?jiǎng)愚q一竭周叨，餡質(zhì)要量粉就宗提高健一乏步P蜘D英C團(tuán)A循拳環(huán)耍及置其畝特債點(diǎn)原柜有董水戶(hù)平新依的徹水嚇平PADCPACDP淡D堅(jiān)C摸A循竭環(huán)難的破特視點(diǎn)(留3唉)3、P疑D皂C屑A循租環(huán)識(shí)是敗綜揉合處性像循吩環(huán)僅，4個(gè)寸階琴段笨是名相領(lǐng)對(duì)鹽的拆，宅它命們美之因間朵不是群截容然該分靠開(kāi)軌的.4、推以動(dòng)P技D排C琴A循床環(huán)只的捎關(guān)燈鍵掉是泊“精處鞋理袖”然階摧段P授D稅C箏A循慎環(huán)私及叔其姜特孫點(diǎn)PLAN步庭驟棕1躲.風(fēng)分炮析乳現(xiàn)嗎狀村，針找軌出登存恭在柳的莖質(zhì)茅量判問(wèn)讀題1服.轟1確你認(rèn)河問(wèn)臘題1兄.賄2收尚集榴和強(qiáng)組鵝織譽(yù)數(shù)裳據(jù)1輛.沖3設(shè)污定李目瓶標(biāo)套和符測(cè)泰量緩方討法步頸驟聲2壺.叢分濤析剪產(chǎn)揀生剪質(zhì)帆量謊問(wèn)躺題砍的柿各若種室原飲因踩或漏影癥響送因偷素2季.盾1尋閉找藝可仁能煩的余影羨響千因賺素濃并駛驗(yàn)稼證步難驟烤3壞.銜找農(nóng)出隨影別響痛質(zhì)兇量研的誕主柔要匙因明素3躍.喜1比沉較工并丹選驕擇消主揭要慨的旅、亡直釋接洪的舊影臉響睛因庸素步元驟肚4栗.哪針游對(duì)氏質(zhì)餃量渣問(wèn)勝題液的別主糖要煤因饞素偏，元制財(cái)定嚇措鍛施攤，細(xì)提贈(zèng)出姿行學(xué)動(dòng)亞計(jì)置劃4壯.典1尋燥找丑可發(fā)能孔的膜解猾決朽方拴法4榴.本2測(cè)賀試腐并誕選比擇4柴.推3提屠出扔行迷動(dòng)款計(jì)畏劃現(xiàn)和牢相昨應(yīng)藝的震資澆源P祖D慌C通A循做環(huán)系的售八闖個(gè)密步圣驟P鴉D東C芹A循裝環(huán)睡及護(hù)其蛙特嬌點(diǎn)步摸驟蘆5劈燕.嚷實(shí)些施喚行兼動(dòng)姥計(jì)忽劃5武.倚1按扇照齒既貼定影的妄計(jì)拖劃普?qǐng)?zhí)他行躁措怕施懼(貧協(xié)戒調(diào)洽和西跟眠進(jìn)基)5巡壽.據(jù)2收登集染數(shù)鎖據(jù)DOP茶D運(yùn)C京A循境環(huán)汽的賣(mài)八莊個(gè)劫步攜驟族(淋2寬)P賴(lài)D耀C初A循倍環(huán)聞及袖其敞特到點(diǎn)步落驟瞧6桃.覽評(píng)然估易結(jié)豬果封(貴分決析膊數(shù)唐據(jù)準(zhǔn))6軟.腰1結(jié)惹果恒同形目睜標(biāo)由相艇符薪嗎損?6棟.供2每梳項(xiàng)燒措紹施很的其有縱效比性在如倉(cāng)何倆?6己.何3哪那里好還罷存孟在因著隸距經(jīng)離掃?6止.來(lái)4我晨們移學(xué)膨到相了項(xiàng)什媽么鐘?確追認(rèn)嫂措圣施米的詞標(biāo)關(guān)準(zhǔn)矮化確掙認(rèn)吐新肢的掉操為作津標(biāo)剝準(zhǔn)CHECKP望D莊C老A循倉(cāng)環(huán)防的絲式八殺個(gè)幻玉步粉驟航(逼3志)P粉D膽C饅A循全環(huán)劉及詠其政特皂點(diǎn)步父驟辜7限.膏標(biāo)歷準(zhǔn)孫化器和司進(jìn)是一害步協(xié)推踢廣7潛.最1采像取朝措匠施怪以繡保斥證印長(zhǎng)愉期及的烏有酷效麻性7聚.佛2將拋新漏規(guī)誰(shuí)則婆文闖件慎化跟：付設(shè)鋼定治程樹(shù)序夾和區(qū)衡料量奴方破法7脫.鹿3分催享值成膚果7雷.輛4重敏復(fù)撫解廳決菌方徐法視(疲交鵲流惰好陸的擦經(jīng)么驗(yàn)艙)步通驟瓣8土.閱提罩出短這欺一植循欲環(huán)嚼尚茅未決解壤決攔的役問(wèn)圍題絹，兼把僚它轟們們轉(zhuǎn)突到更下謙一蒸個(gè)P汁D找C巴A循倍環(huán)8段.么1總利結(jié)背這監(jiān)一P侵D仗C咸A循將環(huán)桌中敢尚符未公解厲決遼的焰問(wèn)慮題叼，飛把愧它攀們竹轉(zhuǎn)到板下櫻一士個(gè)P賤D吹C殃A循毅環(huán)ACTP膽D爬C問(wèn)A循墳環(huán)知的茶八勾個(gè)鍵步鳴驟優(yōu)(生4父)P援D扛C參A循葛環(huán)噸及族其模特抖點(diǎn)P饒D搶C幅A步滅步司通P森D注C世A難:步跳步補(bǔ)通P予L擦A替N1板.分錘析趨現(xiàn)旨狀擠，伐找覆出行存極在藏的屢質(zhì)胖量塞問(wèn)靠題1姻.英1確崗認(rèn)漠問(wèn)夕題1味.致2收霞集會(huì)和鞋組麻織每數(shù)劃據(jù)1宣.鹿3設(shè)獲定革目伐標(biāo)云和鵝測(cè)目量負(fù)方欺法2挖.分她析衫產(chǎn)剝生延質(zhì)熔量標(biāo)問(wèn)吧題獨(dú)的把各波種耍原購(gòu)因跟或覽影英響默因肌素3飄.找智出廳影雹響退質(zhì)結(jié)量重的駝主蝕要自因鈴素4醉.制優(yōu)定起措僵施兄，岸提熱出雖行察動(dòng)珠計(jì)卷劃4卷.圾1尋冷找難可飽能鋒的齊解縱決風(fēng)方傾法4甩.榴2測(cè)妨試堂并視選揪擇4涂.膏3提鼓出葡行松動(dòng)皂計(jì)軍劃戀和計(jì)相闊應(yīng)么的氣資溝源8猴個(gè)獨(dú)步酬驟D遵O5打.實(shí)滔施櫻行隊(duì)動(dòng)威計(jì)絕劃C鏟H暫E促C局K6醋.評(píng)偷估蓮結(jié)線果禍（旨分浙析濱數(shù)枕?yè)?jù)朝）A訪C規(guī)T7羅.標(biāo)米準(zhǔn)憂(yōu)化瞇和情進(jìn)芝一宿步丟推紡廣8宵.在宴下美一范個(gè)誼改秋進(jìn)兔機(jī)恥會(huì)找中配重飽新廟使挎用P花D榴C搜A循時(shí)環(huán)P攤D戶(hù)C懼A步端步販通工底具問(wèn)陶題歪陳避述5肝W丹+虧1把H流羊程服圖計(jì)額劃吹–虹步被驟殊1堡.諷1刊確宗認(rèn)群?jiǎn)柡Y題輸揉入攪:列管英理住層訪設(shè)社定申和驚提液出盤(pán)的灰最乖初夏的某問(wèn)慚題提堤示不草要竊將明問(wèn)兩題嫩表弱述紡成釣了該原謀因避近免無(wú)問(wèn)堤題蚊式貌的給或疼方返案孟式途的達(dá)表范述盡爺可宋能布用彩事央實(shí)捧去浙定突義綢問(wèn)看題是龍不暮是鋤急炊待搞解銀決葬的皇或早實(shí)秀際槍存末在圓的抗問(wèn)未題?目兵的對(duì)渴問(wèn)摧題笑進(jìn)便行紅切起實(shí)江可阿行謝的淺定宋義過(guò)估程1示.評(píng)岔審縱現(xiàn)雖有裹的駐描燭述標(biāo)問(wèn)駁題輔的遇數(shù)育據(jù)2拐.收爹集撿團(tuán)光隊(duì)攔的蘭反訓(xùn)饋–其棋它葉實(shí)裝際暫數(shù)狡據(jù)3蛇.如鞭果錫可喘能蛇，搶去旅調(diào)營(yíng)查金一如下叛問(wèn)落題4肺.完禾整縮慧的辮描蜓述-何頑事/何贊地/何耳人/何剪時(shí)/如懂何5槳.確襲認(rèn)柔如雜果烏問(wèn)拾題側(cè)得各到諒解火決悶，洪情堪況曉會(huì)源有董什輸么變周化輸邀出何遼事:問(wèn)賠題夢(mèng)描米述–有鴨什嶼么圍現(xiàn)屢象則？何鄭地發(fā)嶺現(xiàn)英了木問(wèn)曉題?何晃人同艇這店個(gè)銀問(wèn)目題滾有吉關(guān)?何旨時(shí)從代何喪時(shí)臟開(kāi)含始?重度復(fù)咬發(fā)訴出?為蝴何問(wèn)扛題躁是纏重餓要曠的?如岸何–用%港,個(gè)們數(shù),按P串P睬M衡,時(shí)鏈間烤等久術(shù)吃語(yǔ)囑量影化清松晰燙的鹽問(wèn)揪題猛定蹄義(記綢錄葵在烤項(xiàng)敢目睛記團(tuán)錄限上)流醫(yī)程芬圖P貓D解C確A步枝步么通計(jì)碑劃仔:劫步閃驟漠1帝.粉2聰收沃集靠和刑組對(duì)織怠數(shù)蜻據(jù)目廁標(biāo)收相集獸數(shù)盜據(jù)融以塞便醉更欺好付地立理農(nóng)解囑問(wèn)兄題過(guò)疫程用演頭鉛腦秤風(fēng)悔暴疾法軌收礙集配所愈需芹要杏的往數(shù)況據(jù)畫(huà)幸流由程抬圖準(zhǔn)誤備姑數(shù)捷據(jù)偽收熄集銳計(jì)脅劃(何詞人/何縱事/何稱(chēng)時(shí)/如慮何)執(zhí)故行環(huán)計(jì)乎劃用魚(yú)直惑觀執(zhí)的件形掛式圖組棋織誘數(shù)洽據(jù)(圖坊表,曲它線,排景列蜂圖…亭)分醒析獄組威織山好駐的妄數(shù)倒據(jù)輸矛出(步念驟1驚.倒3的潔輸伏入)所屯有蒜描拾述赴問(wèn)母題軌的篩圖秋表對(duì)終問(wèn)管題生完監(jiān)整尚的興描搶述提銳示要拼明拋白挨你眉為大什乘么江要周作黨這膜些昂圖裕形“要漏避毯免可沒(méi)擾有皺目杜的午地遮濫孤用需圖擾表紐奉”–戴童明工間具數(shù)惜據(jù)泉收顏集猾計(jì)無(wú)劃?rùn)z畜查應(yīng)表排濤列傻圖控完制緞圖直股方輔圖流嫌程撫圖其耀他慎圖演形P邊D耳C成A步上步酒通UppercontrollimitAverageLowercontrollimitOutofcontrolTimeUnit控制圖用流于董數(shù)薯?yè)?jù)慣采地集冠及綠分酷析維的喪工兔具DefectMOTUWETHFRTotalA3B1C5D15E18Total17866542Week/March2-6Resp.Supervisor:GlenDEFECTSINFINALASSEMBLY檢查表Rankingofproblems

(numberofevents)Frequency(defects/week)排列圖P志D剛C供A步貞步瀉通用搶于嚴(yán)數(shù)侮據(jù)謠采親集罷及練分念析隨的棵工猴具–重(貸續(xù)海)直方圖流程圖DEBCGFA其它圖形P暈D裕C秒A步夫步緣瑞通檢堂查亂表殖收竭集舅和它組盲織絞數(shù)犧據(jù)作揮用什番么輪樣斗的盈事葬實(shí)億或丟數(shù)琴據(jù)預(yù)形鳥(niǎo)式積可粥以滾幫鞠助握我寒們嗚更層好戲地修理譽(yù)解強(qiáng)發(fā)璃生奇的游問(wèn)怖題阿及單造來(lái)成嘆的胞原鞏因?如繞何牛將課我襪們狹對(duì)校問(wèn)惰題鈔的決看謀法短轉(zhuǎn)缸化掘?yàn)樾邮铝繉?shí)世？檢插查觀表奪用逆于坑活埋動(dòng)搜起棒始半時(shí)喉捕星獲汁事愚實(shí)陪數(shù)厘據(jù).檢起查鋪表娃由宣員布工捐根工據(jù)幣數(shù)花據(jù)剃收風(fēng)集悄計(jì)衡劃螞填蘇寫(xiě)嬸，見(jiàn)來(lái)匆描凱述氧情訊況.缺陷MOTUWETHFR合計(jì)A3B1C5D15E18合計(jì)l17866542周/March2-6負(fù)責(zé)主管：xxx最終裝配工位的缺陷情況TOOLSP粗D縫C勝A步煎步妄通排再列搜圖露描掀述禁問(wèn)允題犧的城相勒對(duì)枝重校要玩性各類(lèi)問(wèn)題的排列(事件的數(shù)目)頻數(shù)(缺陷/周)缺陷各類(lèi)問(wèn)題的排列(成本)返工成本/周,以美元計(jì)缺陷作基用問(wèn)張題矛的被各仆個(gè)悄部撈分遵的匆相范對(duì)功重濁要涼性?xún)鋈鐮詈?問(wèn)獲題拿解笨決梅的圍出豪發(fā)伏點(diǎn)城應(yīng)菠該餓是灰什叨么?我暫們倘應(yīng)牢該粥將堪注金意膚力倦放自在氏什啟么旬地根方?TOOLSP種D使C叛A步引步柳通控蛾制糾圖燥了儲(chǔ)解催在軍一場(chǎng)個(gè)勺工含序顏中彩的淚變辣異勸情承況作除用在執(zhí)質(zhì)凈量恩診暗斷孕方卡面帥，普可暖以膨用字來(lái)喝度桃量榮過(guò)榮程浩的跪穩(wěn)扶定例性超，柴即俗過(guò)復(fù)程倉(cāng)是堪否滾處圾于藍(lán)統(tǒng)努計(jì)胖控若制益狀串態(tài)?在歉質(zhì)福量勤控宇制棒方仇面婚，鴿可謀以膛用旋來(lái)卡確志定菊什掛么環(huán)時(shí)因候麻需振要朗對(duì)標(biāo)過(guò)陣程漫加益以支調(diào)鴉整譜，蹈而量什百么主時(shí)辦候泛則乎需教使躁過(guò)桶程裳保練持撇相柱應(yīng)遺的秤穩(wěn)掉定幅狀品態(tài)?在項(xiàng)質(zhì)醫(yī)量搖改別進(jìn)芬方艦面女，胖可伐以唯用乖來(lái)值確間認(rèn)晃某研過(guò)圓程熟是君否滾得欲到她了正改沸進(jìn)?上猾控腳限中兼心維線下球控葬限超亮出捆控愿制俘界傻限時(shí)丹間單厚位TOOLS控笨制耐圖偶愚波V所s過(guò).異柿波P烈D獎(jiǎng)C廳A步逃步明通直噸方水圖械描沖寫(xiě)施質(zhì)晌量防特率性街?jǐn)?shù)罪據(jù)鐮的扣分角布徒狀位態(tài)作壘用某課個(gè)些具晚體約影豆響湊出怠現(xiàn)丘的鳴頻商率滿(mǎn)是膊多膚少?分漿布尸的紅形贏狀莫如襪何–是天正油態(tài)舟分填布完還游是栗某縫些確其芽它腳統(tǒng)貓計(jì)悠分熊布?超迫出威規(guī)身格臟的均頻溫率絹是倡多情少?考玩察勵(lì)工槽序失能去力謎，騾估油算產(chǎn)生腫產(chǎn)囑過(guò)敲程貼不癢合晉格堆品疑率橋，眼了芽解棵工喝序妻能帆力伍對(duì)懲產(chǎn)芬品襯質(zhì)亂量島的耕保造證劣情例況純。組距頻數(shù)TOOLSP嬌D販C顧A步蛇步陵通其湖他歸圖濁表魄分津析摔和沫表臥述紋不灣同啄類(lèi)他型榨的賊數(shù)摩據(jù)趨勢(shì)圖柱狀圖ABCDEFG餅分圖DEBCGFA作蟻用隨腳著痰時(shí)脈間辮的暫變甘化鋸，遞數(shù)拌據(jù)酒呈名現(xiàn)丈什圾么奔樣浴的富趨忙勢(shì)煎或量形塵態(tài)?均蟻值童隨蓋著隆時(shí)治間獻(xiàn)變姨化俘了壟嗎?結(jié)哪果戲隨棟時(shí)躲間扇變攔化傳嗎鞠？紅具燦有恒周滔期蹄性排嗎瀉？同曲類(lèi)壇似蚊情獵況廣相濃比肆，友某桑個(gè)席時(shí)絹段先、籃班五次概或污操散作失活玩動(dòng)秋是守不做是囑有棒更糊多鐮的出問(wèn)巡壽題戒發(fā)沃生?

雷達(dá)圖TOOLSP芬D差C標(biāo)A步們步快通計(jì)斜劃至–香步秧驟皆1劍.揮3學(xué)設(shè)田定洽目驢標(biāo)反和你測(cè)廳量桃方副法過(guò)富程根奴據(jù)致數(shù)就據(jù)近分稀析乖，托確樣認(rèn)匠問(wèn)貌題抱陳捏述屑和丟相求關(guān)協(xié)聯(lián)因的專(zhuān)目仗標(biāo)絕（秧時(shí)春間趕/喪成鵲本保/被質(zhì)尾量掛）脅和奏測(cè)也量列方燭法同協(xié)管自理庫(kù)層蘿確廳認(rèn)旋目徹標(biāo)目勒標(biāo)清啟晰任地飼界醋定傷和纖確座認(rèn)仍目冶標(biāo)輸恭出(桃=步渴驟2的巧輸頃入)管沸理躍層滑認(rèn)啟可支的雞、?？煽蜏y(cè)歸量眠的揚(yáng)目避標(biāo)舉估例末說(shuō)鋒明何饒事:對(duì)免產(chǎn)厘品A板5被9，金有2個(gè)扇客場(chǎng)戶(hù)卸報(bào)炮告恰發(fā)披現(xiàn)夸屏屯幕記花泛缺偷陷嗎。何弟地:花練痕荷是印在焦客心戶(hù)槐的擴(kuò)最陵終鏈檢器查盛們虧發(fā)古現(xiàn)照的擔(dān)，慘未但包奸裝疼。后在棋射鄭線臘管帽廠寨的氣檢據(jù)查胞中紐奉未絲式發(fā)妨現(xiàn)珍花灘痕懶。何恩人:客便戶(hù)X和Y廢,貨恢倉(cāng)?運(yùn)煎輸?包劍裝?何煮時(shí):對(duì)回客岔戶(hù)X是民老座問(wèn)羨題盞了,對(duì)救客饞戶(hù)Y，吧自9月詳份雄以界來(lái)蟲(chóng)是城第丑一醉次銷(xiāo)發(fā)染現(xiàn)多餐少:客斃戶(hù)X是5關(guān)0嶼0釘p急p缺m盾,皂9月凳份系跳惠到3最8胖0芹0色p妥p細(xì)m丑,以躬前沒(méi)客百戶(hù)Y沒(méi)授有絲式報(bào)姑告雜該叉缺數(shù)陷,娛9月輸份污跳鴉到2烈9扔0屢0岸p欲p策m目蛛標(biāo):在3個(gè)耐月百內(nèi)洗將暑此哥缺園陷就降晉為0提堵示在利這胡個(gè)登階千段扛不裁要引匆小忙登下巖結(jié)逐論P(yáng)吊D輛C牧A步挖步補(bǔ)通計(jì)乎劃捉–犁步春驟大2閱分幼析雨原縣因輸俯出役(黑=將步算驟刃3藍(lán)的廳輸鍬入快)經(jīng)呼過(guò)存確嘩認(rèn)侄和乏測(cè)訊量董的植問(wèn)掩題樂(lè)的肌原奸因目頑標(biāo)尋徑找消可嗓能問(wèn)的致原鎮(zhèn)因腹和騰確繩認(rèn)拔根桑本極原刊因過(guò)乳程用驚頭禽腦燃風(fēng)癥暴富法辣找記出察所總有火可猴能陽(yáng)的薪原晨因組吳織航數(shù)華據(jù)(因舉果喬圖)根粱據(jù)扣因飛果棟圖貓選葉擇(通織過(guò)泥小展組縮慧討辛論)焦2至3個(gè)位主貫要掘原鉆因?qū)ψ乐魉€原攻因若進(jìn)孫行荒進(jìn)漲一尼步槳的劑分昂析,掉5坐w加h休y畏’拾s通笨過(guò)蛾試吉驗(yàn)然和梯測(cè)鼠量摩確廢認(rèn)算，婦所宵選督擇晝的社原岔因聚是盜問(wèn)姑題刮真弟正羽的轎原砍因(根宜本認(rèn)原避因)提政示不泛要亞匆俘匆拾忙話忙融就疤排用除留原圖因T碌O鉛O占L階S頭緊腦喜風(fēng)葛暴排僚列究圖因浙果綠圖散棉布腫圖5鞋w趕h貢y簡(jiǎn)’啞sP戲D備C湖A步菊步恩通在局這鄉(xiāng)豐個(gè)琴階窮段花可窯以殺使續(xù)用娘的萌工哲具PROBLEMMETHODMATERIALMACHINEMANENVIRONMENT因果圖Rankingofproblems

(numberofevents)Frequency(defects/week)排列圖Variable1Variable2散布圖確認(rèn)問(wèn)題的主要根源whywhywhy why why

rootcause5Why’s頭腦風(fēng)暴P防D貞C勝A步確步溜通T樓o寶g西e板t芳h純e世r頭劉腦昨風(fēng)弱暴胃廣蛋開(kāi)具言圍路百，各激卵發(fā)與靈饒感披，俱集稠體濫創(chuàng)植造及思負(fù)維戚的替方地法所禾有湯的秤小瓣組扔成盜員憶都巖應(yīng)柱該社參壺與明刊確陳頭漠腦裝風(fēng)尊暴盒會(huì)悶議陷的謊目亡的發(fā)碼表醒想黑法虎、吸觀魯點(diǎn)芝，白但蚊不獎(jiǎng)評(píng)精論蜜、狐不拉駁批斥挑別饑人申的宮想憂(yōu)法蹄和戲觀裙點(diǎn)發(fā)麥表笨觀鋤點(diǎn)沫時(shí)劣應(yīng)協(xié)簡(jiǎn)易單期明哀確每君次苗討延論珠結(jié)畜束質(zhì)之示后組該織宮、摘?dú)w允類(lèi)翁和框評(píng)龜估TOOLSP狂D飲C你A步爬步敘通因適果啟圖搞描閣述游造額成鋼某薄個(gè)圖具隊(duì)體泳問(wèn)嗎題疲的根可舅能首原延因作唇用用率于榨辨帳認(rèn)寸問(wèn)惡題煙的依癥鬧結(jié)輔所底在,和蹄描澇述貫造炸成倚某漆個(gè)扣具穿體案問(wèn)遙題鐵的堆可坦能征原母因哪壞些怒是貧造楚成沖這耀個(gè)愁問(wèn)柱題愛(ài)的焦根爸本陸原掛因?在括規(guī)瞧模忌上語(yǔ)哪特些客因高素軍是準(zhǔn)重傲要祥的?哪催些鎖因先素運(yùn)是瞧可齊能瞇被駛項(xiàng)宿目麗小暖組域所合解材決封的?在督我女們古行廉動(dòng)蠢目推標(biāo)色里穗，跌哪井個(gè)鴉具帆體蛇的不“顛原賭因擊”株或根問(wèn)犬題肆的直導(dǎo)?；鹣叹€碎是卡我蓋們辯想埋要止解施決陶的?問(wèn)題法料機(jī)人環(huán)TOOLSP呈D彎C敢A步黃步孔通散攀布原圖研癢究去成朽對(duì)傅出摩現(xiàn)本的睡兩植個(gè)慈變贈(zèng)量所之寨間扣的參相聾關(guān)帥關(guān)銹系作經(jīng)用確住認(rèn)尾兩頌個(gè)橫變你量埋是探否毫相薦關(guān)玩。變櫻更剪之趣間槽關(guān)諸系敬的骨性使質(zhì)墳是凳什么趴?變鑄量1變目量2TOOLSP弓D遙C遞A步鬼步朋通目遠(yuǎn)的比嘆較洋所答有殖可閥能榨的產(chǎn)原筒因緩，在然頓后耍辨搶認(rèn)唱對(duì)稱(chēng)質(zhì)協(xié)量春?jiǎn)栥曨}熟有只直妖接酬影留響輸?shù)某黩?yàn)要溪因裳素計(jì)估劃辜–歉步我驟學(xué)3疲找苗出致影帆響撥質(zhì)晉量挎的念主暗要拜因段素過(guò)讀程收箭集乘所悄有汽的長(zhǎng)影盒響安因寺素收數(shù)集霸和傅整鍬理標(biāo)所書(shū)有風(fēng)的異末梢端楊因午素評(píng)步估昂是眾否失這貫些幕末尺端功因敵素富是詠可橋控案的貞？對(duì)陣末毯端憤因逆素因逐哨條藝確恩認(rèn)找眼出巨真耕正損影毒響滾問(wèn)煩題擇的疤主保要漸原棟因提港示原言因醉僅唯限聾于依那凍些循對(duì)訊質(zhì)廉量泰有雜直片接灘影夠響恩的輸雙出(滅=步峰驟3獻(xiàn).達(dá)2的挖輸賺入)主廈要卡原繪因工如具排袋列谷圖散第布摩圖關(guān)昨聯(lián)持圖/親伙和額圖矩潤(rùn)陣替圖實(shí)膝驗(yàn)窄設(shè)追計(jì)妄法P游D適C瞞A步久步中通關(guān)慨聯(lián)航圖艷解狡決燃關(guān)庸系勢(shì)復(fù)諒雜有、摩因土素積之龍間箱又鼻相盜互棄關(guān)躬聯(lián)蜓的鉛原解因齊與嗎結(jié)江果魄的旬技觀術(shù)作毯用表搞明訂因尼素敏與銳因渡素咐之蓮間晨，腥區(qū)忌域訴與唱區(qū)潛域兩之壓前菌，津或賭者遞工們序普與哲工論序湊之退間楚所藥具據(jù)有粒的蜂所況有菌不獅同寧關(guān)錦系使元人闊們屋容嗓易吼在遣某灶個(gè)腸情補(bǔ)況哈下問(wèn)挑皺出且導(dǎo)爐致介許斑多漏其歌他醬現(xiàn)界象伸或宣因構(gòu)素恭的臨原婆因它慰不治是盾按浴照倉(cāng)某望種從邏眠輯閣順蟻序家依縮慧次震排苦列繪因?qū)O素碰，碌而班是循使敞得乒每濫個(gè)鎮(zhèn)項(xiàng)凍目召都昌和塌許傻多盛其靜他扒部鏡分桌關(guān)輕聯(lián)潮，護(hù)從例而給表霉明陪它翠們?yōu)V之儀間機(jī)相大互雜影粥響一稅旦繳畫(huà)圍出臘項(xiàng)顧目節(jié)之冰間急所登有繪的聾關(guān)患聯(lián)禮，翻對(duì)盟末危端倍原批因內(nèi)逐表一消驗(yàn)威證址。頁(yè)那譯些待關(guān)捷聯(lián)片最宰多借的亦一完般局就步是再我叛們?nèi)嘈柘Ｒw關(guān)殃注它的帽最欠重仔要蛋的糊因毀素留。TOOLSP王D趨C轉(zhuǎn)A步章步婦通親其和及圖將痰一柴個(gè)宜復(fù)太雜揪的慮問(wèn)忘題耀按駐相液互疼間辭親北近幸程渴度討加籮以恨歸蕩類(lèi)剪、沖匯標(biāo)總作秒用歸凡納棒思汽想突，逗認(rèn)蚊識(shí)事?lián)煳锎蛸澠茢r現(xiàn)姑狀作，斧提絕出新循的的方婦針計(jì)示劃職組憶織貫扁徹?zé)缴⑨楾OOLSP就D珠C夠A步妻步倚通矩冷陣絞圖以她矩噴陣蓋的題形普式幕分拜析慶問(wèn)檔題度與洞因熔素怨、叔因布素撤與附因價(jià)素哨、妻現(xiàn)彩象除與戀因福素住間飄相希互鉛關(guān)塑系作存用確令定境系側(cè)列蕩產(chǎn)黃品啞的希研鐮制動(dòng)或色改湯進(jìn)火的盒著已眼馳點(diǎn)尋莖找瞎產(chǎn)療品啞的泡不采良肌現(xiàn)笛象姿與菜原突材乓料徹、管設(shè)勢(shì)備勤、牽工忘藝動(dòng)之吳間右的均關(guān)耍系擬牙定湯與撈市悠場(chǎng)對(duì)相秒關(guān)采聯(lián)綁的纏產(chǎn)腸品統(tǒng)戰(zhàn)勇略玩方傲案明眼確屬產(chǎn)絞品軟質(zhì)盆量彈特貼性玩與徐管攤理塵職蘭能情或槐負(fù)鄭責(zé)抖部所門(mén)展的雜關(guān)敏系明貴確飛用齊戶(hù)粥質(zhì)窄量暮要絲式求籠與猴工亞序骨管英理叼項(xiàng)固目姨之授間時(shí)的筐關(guān)帖系盜等TOOLSP離D嗎C濟(jì)A步琴步愿通實(shí)蜘驗(yàn)哄設(shè)負(fù)計(jì)一躲種錫組達(dá)織殖實(shí)竄驗(yàn)槽和份發(fā)伶現(xiàn)辰顯反著近因漆素半的托方旬法作錘用一癢種露組宵織派實(shí)左驗(yàn)銜和揮發(fā)篩現(xiàn)槐顯程著處因野素余的被方姻法.實(shí)摘驗(yàn)凡的誓目帳的湯是咬什標(biāo)么?應(yīng)螞用燙什保么支指交標(biāo)芬去單估蹈量稼實(shí)究驗(yàn)愁的妹結(jié)祝果?達(dá)擦成組實(shí)害驗(yàn)汁目挪標(biāo)鄉(xiāng)豐的寸因算素而是假什夠么?每瞎個(gè)希因燦素保應(yīng)吉選鵲擇腿什撥么垂樣社的巴水供平?如析何倡處杏理近顯壇著喪因店素?TOOLSP霸D弦C娛A步賢步討通目始標(biāo)確恩認(rèn)奏所麻有能可幣能挪的般解役決惠方請(qǐng)法爐，劑以戀及奮簡(jiǎn)陽(yáng)單霧、壺快拋速扭地夢(mèng)驗(yàn)閃證捎這到些呆方急法貨的抗可產(chǎn)能末性計(jì)真劃刪–粒步牛驟缸4剛.挽1嘉尋賢找熱可擔(dān)能攻的壯解日決雄方嫩法過(guò)僻程用確頭色腦著風(fēng)蠢暴識(shí)法說(shuō)獲浙得壺所傾有儉的形解飛決撕方池法針滋對(duì)搭主量要原原血因堅(jiān)驗(yàn)釀證澤所刻建以議洋的瘋解滴決刺方侄法選詳擇龜那筍些臘最喂佳送的遣備買(mǎi)選惡方拳法明薦確彈描納述圣解原決取方舌法決納定棕簡(jiǎn)途單豈的胡驗(yàn)真證確是爛否兩可殘能提天示解烏決枯方父案標(biāo)限番制鈴在1樹(shù)0個(gè)疏以菊下輸協(xié)出(幕=步油驟3鉆.厭2的多輸閘入)關(guān)閉于捆解渣決敞方體法婚的晨簡(jiǎn)求明棄清哥單工思具頭膝腦局風(fēng)喪暴緩和屬投吼票路法P過(guò)D城C藍(lán)A步乘步戲通投腿票食法巖選末擇梁解狐決嗎方淹案借的增一浪種蘆技相術(shù)1武票每吸個(gè)羨小道組野成偉員佳從傻建柱議繭的寨方脊案枯中怎選沾擇沿一雕個(gè)得叮票沖最既多露的耍方泊案鉤將難被粉接粉收3有票每顆個(gè)作小忠組旺成止員袍可嘩以陪投養(yǎng)3撞票芳，雁而確3哲票筑分旱別飄標(biāo)踩上幻玉1鬼分刺、浩2飯分林或坐3紋分每廳個(gè)失小偏組呆成習(xí)員覺(jué)對(duì)疼建睬議架的輕方丑案控進(jìn)筍行蒜打榨分得撞分勇最荷高號(hào)的倦方癢案譽(yù)將叔予籌保范留TOOLSP絹D感C凝A步悅步拘通計(jì)刺劃薦–挨步飾驟劉4析.討2脂測(cè)盒試婚和聯(lián)選屠擇目數(shù)標(biāo)選快擇逗將東要律實(shí)揚(yáng)施政的絹?zhàn)瞰F終迅解知決恐方全法過(guò)戀程決五定扁和凝執(zhí)咬行陷針傘對(duì)切簡(jiǎn)之便腹驗(yàn)鑄證陡方維法杜的洲驗(yàn)仰證偷計(jì)璃劃確刮認(rèn)擁驗(yàn)蠢證箏結(jié)綁果建騎立悔挑淺選暑矩克陣禽圖作絡(luò)出辛最拉終筆選熱擇如跳有樹(shù)必匪要尿，日同甜管執(zhí)理秒層爽確登認(rèn)喘所份選頃方族法輸頓出(政=步巴驟4的拒輸梨入)按執(zhí)優(yōu)參先疊順卡序位排治列售的根經(jīng)賽挑英選己的拒方月法寒（墻方通案柴）(有鬧待業(yè)執(zhí)刮行)提舒示制科訂蚊準(zhǔn)澡則臭以攜便丸優(yōu)披先稼順安序辭的練統(tǒng)繡計(jì)工孝具數(shù)艱據(jù)夾收偏集散地布汁圖決飾策縣矩晶陣P嚷D騙C活A(yù)步漆步墓通決劑策符矩拒陣暑–忙（刺續(xù)昏）決田定立評(píng)宇估賭準(zhǔn)榴則TOOLSP灶D忘C唐A步證步泡通計(jì)依劃撫–摧步補(bǔ)驟恢4錦.炎3籌提橡出述行依動(dòng)馬計(jì)陣劃庸和下相學(xué)應(yīng)狼的羨資彎源過(guò)茶程玩:筍對(duì)冬每弱一捏個(gè)售解糧決古方騙案躬,鄉(xiāng)豐界倒定短:做知什撤么誰(shuí)垃去乘做何層時(shí)邪完軍成需乘要垮哪臭些箱資連源預(yù)陸期依結(jié)竭果餅是容什顯么提帆示確屋保泄必真要覆的需協(xié)濟(jì)調(diào)像，拍以賴(lài)免鍵各處項(xiàng)鼓任禮務(wù)窗間糕的約冗宴余如劑果槳行猶動(dòng)阻責(zé)繪任納人框不償是木小合組趁成辱員薦，靈應(yīng)氧和豆該殃責(zé)螺任瓣人嘆分仇享病相確關(guān)隸信棵息目怪標(biāo)建簽立甩有才效賠的塘和掏可厭操敏作嬸的蜂行斑動(dòng)攜計(jì)宋劃輸彩出完稼整篩的此行次動(dòng)皮計(jì)仿劃工認(rèn)具行僵動(dòng)看計(jì)膚劃甘統(tǒng)特現(xiàn)圖P鼠D蠢C歷A步貍步備通行濃動(dòng)腥計(jì)霸劃斬界華定進(jìn)/能何跑事杰/拿何磁地暖/購(gòu)何服人跌/僻所厘需拘資史源酬/默何至?xí)r吹/進(jìn)預(yù)就期資結(jié)旨果TOOLSP姿D內(nèi)C筑A步德步辜通甘戀特僑圖爺推壇行裁計(jì)豪劃初末始慰會(huì)恰議制憲定籠計(jì)渣劃改綱良苗設(shè)秘備試瓦運(yùn)卡行l(wèi)確攻認(rèn)評(píng)沾審勸結(jié)賓果改顫進(jìn)標(biāo)模準(zhǔn)梢化甘號(hào)特喬圖應(yīng)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