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The
experienceeconomy
endures2023
Deloitte
summer
travel
surveyTable
ofcontents426Financialwell-being36DemographictrendsKey
findings5302023summertraveloutlookLaptopluggers1632Travel
productsClimatechangeimpactCopyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.MethodologyA
representative
sample
of
3,583
Americans
took
thissurvey
between
March
31
and
April
6,
2023.
Of
those,2,262
qualified
as
travelers.
A
smaller
subset
of
1,957respondents,
who
plan
to
stay
in
paid
lodging,
ratherthan
only
with
friends
and
relatives,
completed
thelongest
version
of
the
survey.
Please
refer
to
sourcelines
for
clarification
on
questions
asked
and
samplesizes.Throughout
the
report,
readers
will
notice
severalreferences
to
travelers’
longest
trips
or
marqueesummer
trips.
Because
most
travelers
will
takemultiple
trips
across
the
season,
including
a
mix
offamily
visits
and
adventures
in
new
destinations,
it
isuseful
to
delve
into
their
longest
trip.
Travel
behaviorsacross
the
season,
combined
with
patterns
andpreferences
for
the
longest
trip,
can
provide
a
morecomprehensive
view
of
travel
decisions
and
purchasetrends.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Key
findingsHigher
prices
generally
don’t
detervacationsasrevenge
travel
continuesMore
trips
andmore
travelers,
spreadingspendandtravel
days
across
theseasonDespiterisingtravelpricesandayearof
persistentinflation,moreAmericansare
traveling
thissummercomparedtolast.Andmanyare
squeezinginsomeextratripstoo.Withmanytravelerslookingtotake
more
tripsthissummer,thepressureisofftomake
marqueetrips(longestsummertrip)as
epicaslastyear.Americanshaven’tforgottentheyearsspentonthetravelsidelines.Pent-updemandislikelytocontinuetoshapethe2023summerseason.One
in
five
travelers
say
their
summer
getaways
are
fueled
by
tripslost
duringthe
pandemic.Whiletripfrequencytrendsup,tripspendandtripdurationofmarqueetripsare
downcomparedto2022.Marqueetripspendhasbeendecliningsince2021.Andthereare
likelyafew
contributorstothetrend.
Mostimportantly,
as
leisure
travelcontinues
torebound,
more
Americans
are
traveling
again—not
justthe
avid
travelers
whocontinued
totravel
duringthe
pandemic.Roughlyoneinfoursaythey’respendingmore
thissummercomparedtolast.Amongthem,nearlyathirddidn’ttravellastsummer.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Key
findings
(cont
’d)Financial
stress
is
taking
some
toll
on
travel
spending—but
climate
change
worries
might
not
beMore
flying
…
andflying
further,
andairtravelers
seek
reliability
asmuch
asdealsInternationaltravelisamajorbrightspot.Twenty-twopercent
ofsummer
travelers
plan
totake
at
least
one
internationalflight
thissummer—up
from
14%in
2022.Prolongedinflationhastakenitstollonconsumers’wallets.
One
in
foursummer
travelers
feelfinancially
worse
off
compared
tolast
year.Whilethey’vemadethedecisiontotake
atrip,thosefeelingfinanciallyworseoffare
findingwaystobethrifty.Andinsteadofstickingtocloserdestinationslike
MexicoortheCaribbean,more
internationaltravelersare
planningtomake
thejumptoEurope.Most
of
those
feeling
the
financial
burden
aren't
planning
tosqueeze
in
an
extra
summer
getaway—but
they’re
makingan
efforttoprotect
their
marquee
trips.Reliabilityisrivaling
priceamongairshoppers.Whilelastsummer’sflightcancellationfiascoisn’tdeterringAmericansfromtakingsummertripsandinternationalgetaways,reliabilityislikelytobetop-of-mindwhenchoosinganairline.Whilefinancesmightbedraggingdownsummerspending,thereisn’tmuchevidencethatclimatechangesentimentishavingasimilarimpact.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.2023
summertravel
outlookCopyright?
2022Deloitte
Development
LLC.
All
rights
reserved.
|6With
a
few
exceptions,
leisure
travel
intent
hasincreased
consistently
since
May
2021,
and
the
trendcontinues
this
year:
Summer
2023
is
poised
to
improveon
an
already
buoyant
summer
2022.Compared
to
2022,
when
the
omicron
variantaffectedthe
first
fewmonths
of
the
year,
theCOVID-19
situation
has
been
stabler
in
2023,
andfew
international
entry
and
exit
health
restrictionsremain.
With
greater
confidence
and
certainty,
theUS
traveler
pool
has
expanded.
Many
are
takinglong-delayed
dream
trips,
but
even
more
areplanningto
add
short
getaways
during
theseason.This
could
signal
healthy
demand
for
more
mass-market
travel
products,
such
as
major
attractionsand
limited-service
hotels.Summer
blastHalf
of
Americans
surveyed
say
they
will
take
a
leisurevacation
(involving
a
stay
in
paid
lodging)
thissummer,up
from
46%
in
2022.
And
they
are
doing
so
withenthusiasm,
taking
more
international
flights
andadding
an
average
of
one
trip
to
their
calendar.
Still,some
say
they
will
stay
home
due
to
financial
concerns(cited
by
50%
of
nontravelers).Signs
point
to
a
busy
summer,
as
pricing
pressure
doesnotdeterAmericansfromplanningtravelThe
specter
of
COVID-19
is
still
driving
some
revengetravel.
One
in
five
travelers
are
planning
their
marqueesummer
trip
to
make
up
for
travel
they
missed
out
onduring
thepandemic.
And
among
those
likely
to
spendmore
than
in
2022,
nearly
three
in
10
are
making
upfor
missed
travel
(28%)
or
taking
a
bucket
list
trip(32%).Overall,
Americans
are
finding
room
intheirbudgets
for
theadventure,
discovery,
andrelaxation
that
travel
can
provide.
Whether
theyare
making
up
for
lost
time,
spending
down
savings,or
placing
high
value
on
experiences
and
memory-making,
Americans
continue
to
findreasons
toprioritize
travel.Even
if
concerns
about
the
travel
experience
linger,they
do
not
seem
to
be
keeping
people
at
home.
Thepossibility
of
disruption
intheform
of
delayed
orcanceled
flights
was
cited
by
just
6%
of
nontravelers,ahuge
drop
compared
to
18%
over
the
winter
holidayseason.
Health
worries
were
already
on
thedecline
insummer
2022,
and
this
year
they
are
barely
influencingplans
(health
risks
were
cited
by
8%
of
nontravelers
in2023
vs.
33%
in
2022).Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Half
of
Americans
areplanning
leisure
tripsthis
summer—upAmong
thosenot
planning
travel,
halfciteaffordability.2023
summer
travel
plansslightly
from
last
yearNot
traveling37%Traveling
to
stay
withfriends
or
family
only13%Top5reasons
for
not
traveling,
20231.
Cannot
afford
it
(50%)50%Taking
a
leisure
trip
that
includespaid
lodging
this
summervs.46%in20222.
Travel
istoo
expensive
right
now
(24%)3.
No
destination
in
mind
(16%)4.
Rather
spend
on
other
things
(16%)5.
Plantotravel
after
thesummer
(11%)Taking
a
leisure
tripwith
paid
lodging50%Top5reasons
for
not
traveling,
20221.
Financial
concerns
(44%)2.
Health
concerns
(33%)3.
Waiting
for
pandemic
to
end
(24%)4.
Rather
spend
on
something
else
(19%)5.
Pandemic
restrictions
(13%)Questions:(1)Whatactivities
areyouplanningto
partakein
duringsummer2023(between
MemorialDayandtheendofSeptember)?(2)Acrosstravelsthis
summer,willyou…Note:N=
3,583.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.More
summer
travelers
…
and
more
bookingsThe
number
of
Americans
taking
summer
trips
has
been
steadilyrecovering
since2021.
And
compared
tolastyear,
bookingintentions
are
up
across
all
majorsegments—particularly
international
flights.ShareofAmericanstravelingthissummerandstayinginpaidlodgingWhattravelactivitieswillyoupartakeinacrossallyourleisuretripsthissummer?202291%202350%83%46%41%42%37%22%22%16%14%8%7%Stay
in
a
hotel
Stay
in
a
private
Take
a
domesticrental
flightTake
anTake
a
cruise202120222023internationalflightQuestions:(1)Whatactivities
areyouplanningto
partakein
duringsummer2023(between
MemorialDayandtheendofSeptember)?(2)Acrosstravels
this
summer,willyou…Note:N=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Travelers
are
signalingintentions
to
squeezein
more
trips
thissummerAdditional
trips
added
this
year
are
likely
tobeshorter.
About
two-thirds
of
travelers
areplanning
a
long
weekend
or
quickgetaway
trip.Numberofsummertrips%oftravelers
takingeachtriptype3.1
tripsTrips
I’vealready
booked,or
very
likely
to
take(upfrom2.3in2022)68%1.51.664%44%Trips
I’m
considering,or
might
take14%Roughly
half
of
summer
tripsare
not
fullyplanned
yet,which
may
present
a
lucrativeopportunity
for
destinationsand
travel
providersLongShort
tripsLong
vacations
Extended
tripsweekends/quickgetaways(4–6
nights)(7–13
nights)(14+)(3
nights
or
less)Questions:(1)Howmanytrips
willyoubetakingthis
summer?(2)Howmanyofyoursummertrips
willbe…
?Note:N=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Built-up
pandemic
demand
is
still
shaping
2023
summer
travelRoughly
one
infivesaythey’re
taking
summer
trips
tomake
up
for
getaways
lostduetothe
pandemic.20222023Top
summertravelmotivators47%47%Time
with
friends/familyUnlikely
to
change
most
years,
travelis
often
motivated
by
time
with
lovedones,
tradition,
and
relaxation46%47%Regularly
travel
every
summerRest
and
relaxation45%47%18%19%Time
with
partner/spouse,
romance25%However,2023saw
a
jump
inmotivations
likely
suppressed
bythe
pandemic—like
special
eventsand
romanticgetawaysMake
up
for
tri
ps
I
didn't
ta
ke
during
thepandemic12%16%Spe
cifi
c
event/activityQuestion:Whatmotivatesyouto
takethis
trip?(Selectallthatapply)Note:N=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Budgets
for
marqueesummer
trips
continueto
slip—with
a
fewlikely
driversTravelers
are
planning
tospend
closetoUS$3,000
on
their
longest
trip
this
summer.EstimatedbudgetformarqueesummertripPercentofAmericanstakingaleisuretripwithpaidlodgingLikely
drivers
behindthe
spend
downtrendUS$3,440US$3,32050%An
expanding
traveler
poolTravelers
who
continued
totravel
during
thepandemic
were
more
likely
to
be
avid,
high-spending
travelers.
As
the
market
recovers,
thetraveler
pool
is
expanding
with
more
typicalspenders.
Among
the
one
in
four
travelersplanning
to
spend
more
thissummer,(compared
to
last
summer),
one-third
didn’ttravel
last
summer
(see
page
14).46%US$2,93041%Fewer
eggs
in
one
basketTravelers
are
looking
to
take
more
trips
thissummer.
Accordingly,
some
of
the
pressure
is
offto
make
marquee
summer
trips
as
extensive.Compared
to
2022,
2023
marquee
trips
will
likelybe
a
bit
shorter
(see
page
13)
andless
expensive.202120222023Consumer
financesTravelers
aren’t
flush
with
pandemic
savings
likethey
were
in
2021.*
For
many,
prolongedinflationis
likely
weighing
on
travel
spendingdecisions.
Among
the
13%
planning
to
spendless
on
marquee
trips
this
summer,
the
majoritypointed
to
their
finances
and
the
increased
costof
travel
(see
page
14).*USBureauofEconomicAnalysis,
personalsavingsrate.Questions:(1)Whatactivities
areyouplanningto
partakein
duringsummer2023(between
MemorialDayandtheendofSeptember)?(2)Howmuchis
theestimatedbudgetforyoursummertrip?PleaseincludeONLYyourtransportationandlodgingcostsin
this
estimate.Note:N=
1,957;
N=
3,578.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Marquee
summer
trips
are
likely
getting
shorter
this
summerAs
travelers
plantosqueezeinmore
trips
this
summer,
marquee
trips
losea
bitof
their
weight.20222023Durationofmarqueetrip62%38%of
travelers
say
theirlongest
trip
willlast
aweekor
more30%downvs.2022,likelyduetoAmericanstakingmoretripsthroughouttheseason8%Quick
getaways
and
short
tripsLong
vacationsExtended
tripsAweek
or
less1–2
weeksLonger
than2
weeksQuestion:Forthis
trip,
howlongwillyoubetravelingfor?Notes:N=
1,957;2022options:lessthanaweek;1
week;morethan1
week,lessthan2
weeks;2–3weeks;longerthan3
weeks;2023options:longweekend/quickgetaway(3
nightsorless);shorttrip/vacation(4–6
nights);longvacation
(7–13nights);extendedtrip(14+nights).Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.More
plan
to
boost
their
summer
travel
budgets
than
pull
backBut
among
theone
infour
spending
more,
roughly
one-third
didn’t
travel
lastsummer.How
doesyour2023tripbudgetcomparetoyourbudgetin2022?Significantly
less13%Significantly
more25%Whyless?Whymore?MoreconcernedaboutfinancesTravelpricesincreased59%TravelpricesincreasedTakingaspecialtrip(bucketlist)Ididn'ttravellastsummer40%32%31%34%25%18%16%TakingmoreshortertripsthisyearLastyearwasspecialcircumstanceSavingfortripaftersummerMakingupformissedtravel28%26%20%TravelmoreimportanttomeafterCOVID-19I'mdoingbetterfinanciallyAbout
the
same62%Questions:(1)Howdoesyourbudgetforthis
tripcompareto
yourbudgetforyourlongestsummertripin
2022?;(2)Whatbest
describeswhyyouarespendingmoreonthis
tripthanyoudidonyourlongestsummertripin
2022?(Pleaseselectallthatapply);(3)Whatbestdescribeswhyyouarespendinglessonthis
tripthanyoudidonyourlongestsummertripin
2022?(Pleaseselectallthatapply)Note:N=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Similar
to
last
summer,
most
marquee
trips
will
take
place
earlier
in
the
seasonWithmany
planning
extra
trips,more
trips
are
spilling
intopost–LaborDay,
when
many
destinations
are
cheaper
andless
crowded.TimingofsummertripsAll
trips2022202325%25%29%21%12%12%15%27%21%12%61%September
SeptemberOf
marquee
tripswillbe
taken
by
JulyMemorialDayweekend/JuneJulyAugustthroughafterLaborDayLaborDayvs.65%
in2022Marquee
trip2022202330%35%19%7%9%30%31%19%7%12%Questions:(1)Howmanyofyoursummertrips
willbegin
in
each
ofthefollowingtimeperiods?;(2)Whendo
youexpectyourmarqueetripto
takeplace?Ifyourtripspansmorethanoneoftheprovideddates,selecttheoptionthatreflects
themajorityofyourtrip.Note:N(alltrips)=
2,262;n=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Travelers
are
slightly
further
along
in
making
bookings
for
their
marquee
trips(compared
to
this
time
last
year);
36%
are
fully
bookedBooking
further
inadvancecould
reflect
more
clarityabout
thenear
future,
or
concern
about
availabilityor
rising
prices.BookingstatusformarqueesummertripAs
of
March
2023Fully
bookedLodgingbooked,butnottransportationDestination
decided,butno
bookings
madeTransportation
booked,but
notlodgingPlan
to
travel,
but
nodestination
decision
orbookings
made2022202333%9%7%35%16%36%8%8%34%Question:Thinkingofthelongesttripyouwilltakethis
summer;howwouldyoudescribeyourprogressin
planningandbookingthis
trip?Note:N=
1,957.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Travel
products—transportation,
lodging,and
activitiesMany
travel
segments
look
to
benefit
from
strongsummer
travel
intent.
Notably,a
growing
number
oftravelers
are
taking
advantage
of
more
open,convenient,
and
predictable
overseas
travel
as
mostpandemic-related
border
restrictions
have
now
beenlifted.With
more
taking
to
the
skies,
fewer
are
planningto
hit
the
road.
The
percentage
of
summer
travelersplanningto
take
at
least
one
road
trip
(at
least
100miles
from
home)
fell
to
53%,
down
from
64%
lastsummer.Full-service
hotels
remain
theaccommodation
ofchoice
for
marquee
trips.
As
budgets
for
marqueetrips
slipped,
slightly
more
travelers
are
opting
forlimited-service
hotels
compared
to
last
summer,while
booking
intentions
for
more
expensivedestination
resorts
fell.The
share
of
summer
travelers
who
intend
to
take
aninternational
flight
climbed
more
than
1.5X,
from
14%in
2022
to
22%
thisyear.
And
instead
of
sticking
tocloser
destinations
like
Mexico
or
theCaribbean,more
international
travelers
are
planning
to
make
thejump
to
Europe.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.More
are
taking
to
the
skies
for
their
marquee
trip,
and
internationalflights
are
up,
mostly
at
the
expense
of
longer
domestic
itinerariesBut
fewer
flyers
are
dishing
out
extra
money
for
seat
upgrades
and
premium
fare
classes.First-
or
business-classticketsPlantotake
aflightfortheirmarquee
trip
this
summer,upfrom
47%last
summer51%4in
10Citedpayingforamore
comfortableflightexperience,down
from
54%in202214%With
layoversDomesticflightTickets
with
someupgradesWith
layovers7%Internationalflight25%21%Lowest
priced
tickets(preferred
airline)Direct,
under
4hDomesticflight38%DirectInternationalflight30%Lowest
priced
tickets(any
airline)16%Direct,
4h+Domesticflight23%(37%of
fliers
plantotake
aninternationalflightfortheir26%(–7vs.2022)(among27%oftravelerswho’vealreadybookedtheirsummerflights)marqueetrip,vs.27%in2022)Questions:(1)Which
ofthefollowingbestdescribesyourflight?;(2)Which
bestdescribestheairfarethatyoubooked?Note:N=
1,005.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Along
with
more
flyers
in
general,
more
are
traveling
internationallySignificantly
more
are
venturing
toEurope,
instead
of
closer
international
destinations
like
Mexico
and
theCaribbean.37%of
air
travelers
will
fly
tointernational
destinations57%9%Asia(+1
vs.
2022)Europe(+8
vs.
2022)(+10
vs.
2022)21%3%SummerDomesticflyersInternationalflyersAustralia
&destination
typesMexico
&Caribbean(–7
vs.
2022)Oceana(+1
vs.
2022)Beaches34%37%10%8%29%43%14%3%Cities7%Central/SouthAmerica(=vs.
2022)GreatoutdoorsNationalorstate
parksThemeparks3%Middle
East
&Africa8%3%(–3
vs.
2022)Questions:(1)Which
ofthefollowingbestdescribesyourflight?;(2)Which
internationalregionwillyoubeflyingto?;(3)
Whatbestdescribesthedestinationyouwilltravelto?Note:N(allairtravelers)=1,005;n(internationaltravelers)=
368.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Reliability
is
rivalingprice
in
air
purchasedecisionsChoosing
anairlineisn’t
all
about
price:
Halfof
flyers
citefactors
like
customer
serviceand
loyalty
programs
as
very
important.
Thosetaking
international
trips
givemuchgreater
weight
tolegroom.InternationalflyersDomesticflyersImportanceoffactorswhenchoosinganairline%veryimportantSoon-to-be
flyers
might
have
lastsummer’s
cancellation
and
congestionchallenges
top
of
mind
when
choosing
anairline69%71%Price,
deals,
anddiscountsReliability69%69%56%Availability
of
direct
flightsCustomerservice64%55%53%50%49%Loyalty
program47%38%Co
mfort/l
egroom25%28%Question:Howimportantwerethefollowingfactors(orwilltheybe)whenchoosingwhatairlineto
flywith
forthis
trip?Note:N=
1,005.Wi-Fi/in-flight
entertainmentSource:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.With
more
taking
tothe
skies,
fewer
areplanning
to
hit
theroadRoad
travel
distances
for
marquee
trips
remain
similarto2022,
but
fewer
Americansplantotravel
by
car.202120222023Roadtraveldistances(Marquee
trip)53%29%28%of
travelers
are
planning
atleast
one
road
trip
this24%summer(vs.64%in2022)20%46%Driving
own
vehicle13%Driving
rental
vehicleNote:N=
1,957.Questions:(1)Howwillyoubereachingyourdestination?(Selectallthatapply);(2)Howfarwillyoubedrivingfrom
hometo
reachyourdestination?Less
th
an
3hours3–4
hours5–7
hours8+
hoursNote:N=
1,064.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Full-service
hotelsdominate
lodgingchoicesPrivaterentals
are
still
trending
withyounger
travelers.AccommodationsformarqueesummertripGen
ZMillennialsGen
XBoomers60%50%40%30%20%10%0%51%of
travelers
are
staying
infull-service
hotels
duringmarquee
tripsLi
mi
ted
servicehotelFull-servicehotelDestinationresortPrivate
rental
Bed
&breakfastCampingOverallchangevs.2022Question:Which
typeoflodgingareyouplanningto
stayatorconsideringforyourlongesttripofthesummer?(Selectallthatapply)Note:N=
1,957.–+1–1+3+1–4Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Despite
the
maturity
ofthe
privatePreference
for
hotels
and
rentals
varies
significantlyby
destinationtype.Summer2023:Paidaccommodationsplitaccommodationspace,hotel
stayers
stillsignificantly
outnumbersummer
renters(marquee
trip)Privaterentals13%OtherHotels73%Both8%6%3in
4Summer
travelers
strictly
sticking
tohotels
(vs.
private
accommodations)during
marquee
tripsPrivaterental
onlyDestination
typeHotel
only31%Beaches43%25%17%5%Cities34%Great
outdoorsNational
or
state
parksTheme
parks12%8%Questions:(1)Which
typeoflodgingareyouplanningto
stayatorconsideringforyourlongesttripofthesummer?(Selectallthatapply);(2)Whatbestdescribesthedestinationyouwilltravelto?Note:N=
1,957.8%4%Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Location
and
price
are
important
factors
for
hotel
and
private
rentalshoppers
alikePrivaterenters
sayprivacy
is
just
as
important
as
price.Top
7factorswhenchoosinghotels……andprivateaccommodations(summerrenters,%veryimportant)(summerhotelstayers,%veryimportant)Availability(destination&location)76%67%Availability(destination&location)77%65%64%58%54%45%44%PrivacyPrice,deals,anddiscountsRatingsandreviewsofhostSize/no.ofbedroomsPrice,deals,anddiscountsCustomerservice49%39%37%28%24%LoyaltyprogramBeach/poolaccessBeach/poolaccessRemoteworkamenitiesAll-inclusivepackageProvidesamorelocalexperienceQuestions:(1)Howimportantwerethefollowingfactors(orwilltheybe)whenchoosingahotel/resortforthis
trip?;(2)Howimportantwerethefollowingfactors(orwilltheybe)whenchoosingaprivateaccommodationrental?Note:N(hotel)=
1,571;N(privaterental)=
394.Source:2023Deloittesummertravelsurvey.Copyright
?
2023DeloitteDevelopment
LLC.Allrightsreserved.Visits
to
majorOverall,
engagement
across
activities
and
experiences
remains
consistent
withlastsummer.attractions
see
slighttraffic
boost20222023Whichactivities/experienceswillyouparticipateinonthistrip?71%75%Dining
at
a
restaurant48%Adventure/outdoor
ac
tivi
tie
s49%44%Visit
a
maj
or
attraction
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