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目錄Chapter1建立貿(mào)易關(guān)系1.請求建立貿(mào)易關(guān)系RequestforEstablishingBusinessRelations2.回復(fù)請求建立業(yè)務(wù)關(guān)系ReplytotheRequestforEstablishingBusinessRelations3.索取產(chǎn)品資料RequestforProductLiterature4.回復(fù)索取產(chǎn)品資料ReplytotheRequestforProductLiterature5.邀請會面InvitationtotheBusinessAppointment6.接受會面邀請AcceptingtheInvitationtotheBusinessAppointment7.謝絕會面邀請DecliningtheInvitationtotheBusinessAppointment8.要求更改會面時間及地點RequestforChangingtheTime&PlaceoftheMeetingChapter2推銷9.向特定客戶推銷SalesLettertoSpecificCustomers10.向不特定客戶推銷SalesCirculartoNon-SpecificCustomers11.寄信給老客戶SalesLettertoOldCustomers12.寄信給新客戶SalesLettertoNewCustomers13.推銷新產(chǎn)品SalesLetterforPromotionofNewProducts14.推銷勞務(wù)SalesLetterforPromotionofLaborServicesChapter3詢盤和訂貨15.一般詢盤GeneralInquiry16.回復(fù)一般詢盤ReplytotheGeneralInquiry17.具體詢盤SpecificInquiry18.報虛盤MakingaNon-FirmOffer19.報實盤MakingaFirmOffer20.買方還盤MakingaCounterOffer21.賣方返還盤MakingaCounter-CounterOffer22.下訂單PlacinganOrder23.接受訂單AcceptinganOrder24.拒絕訂單DeclininganOrder25.下續(xù)訂單PlacingaRepeatOrder26.推薦替代品OfferingaSubstituteProduct27.接受替代品AcceptingaSubstituteProduct28.拒絕替代品DecliningaSubstituteProduct29.漲價通知NoticeforPriceIncrease30.回復(fù)漲價通知ReplytothePriceIncreaseNoticeChapter4付款31.詢問付款方式AskingaboutPaymentTerms32.接受付款方式AcceptingPaymentTerms33.要求修改信用證RequestforAmendmenttoL/C34.信用證修改AmendmenttoL/C35.付款通知PaymentNotice36.收到付款通知ReceiptofPaymentNotice37.催促付款〔初次〕UrgingPayment(FirstNotice)38.催促付款〔最后通告〕UrgingPayment(LastNotice)39.索取發(fā)票AskingforInvoice40.寄送發(fā)票SendingInvoiceChapter5包裝和交貨41.包裝要求PackagingRequirements42.回復(fù)包裝要求ReplytoPackagingRequirements43.裝運時間TimeofShipment44.回復(fù)裝運通知ReplytoTimeofShipment45.催促裝運UrgingShipment46.回復(fù)催促裝運ReplytoUrgingShipment47.出貨通知ShipmentAdvice48.貨物抵達(dá)通知GoodsArrivalNoticeChapter6投訴和致歉49.投訴貨物未寄達(dá)ComplaintaboutGoodsArrivalFailure50.對貨物未寄達(dá)致歉ApologyforGoodsArrivalFailure51.出貨延遲LateDelivery52.對出貨延遲致歉ApologyforLateDelivery53.投訴貨物質(zhì)量ComplaintaboutPoorQualityofGoods54.對貨物質(zhì)量不佳致歉ApologyforPoorQualityofGoods55.投訴貨物數(shù)量ComplaintaboutWrongQuantityofGoods56.為數(shù)量錯誤致歉ApologyforWrongQuantityofGoods57.投訴發(fā)貨出錯ComplaintaboutReceivingWrongGoods58.為發(fā)貨有誤致歉ApologyforSendingWrongGoods59.抱怨包裝不良ComplaintaboutPoorPackaging60.為包裝不良致歉ApologyforPoorPackaging61.付款出錯PaymentError62.為付款出錯致歉ApologyforPaymentError63.對效勞的不滿ServiceDissatisfaction64.對效勞不滿致歉ApologyforCustomerServiceDissatisfactionChapter7商務(wù)交往65.請求籌備出差RequestforPreparingforaBusinessTrip66.回復(fù)請求籌備出差ReplytotheRequestforpreparingforaBusinessTrip67.確認(rèn)預(yù)定行程ConfirmingItineraryReservation68.出差后的感謝ThanksforaBusinessTrip69.活動通知ActivityNotice70.集會通知GatheringNotice71.邀請擔(dān)任演講者InvitingSpeaker72.回復(fù)演講邀請ReplytotheInvitationforSpeaker73.展銷會通知TradeFairNotice74.回復(fù)邀請ReplytotheTradeFairInvitation75.請求幫助做問卷調(diào)查RequestforFillingOutQuestionnaire76.請求轉(zhuǎn)載許可RequestforReproductionPermissionChapter8公司人事77.人事查詢PersonnelEnquiry78.找尋人才LookingforQualifiedPersonnel79.晉升公告PromotionAnnouncement80.調(diào)動通知TransferNotice81.褒獎員工ComplimentingEmployeesChapter9公司內(nèi)部82.會議通知MeetingNotice83.例行報告RoutineReport84.問題報告ProblemReport85.提案Proposal86.回復(fù)提案ReplytoProposal87.說服對方ConvincingtheOtherSide88.給予指示GivingInstructions89.新產(chǎn)品說明NewProductDescriptionChapter10社交信函90.邀請與約見函InvitationandAppointmentLetter91.回復(fù)邀請ReplytoInvitation92.祝賀函LetterofCongratulation93.慰問函LetterofSympathy94.感謝函LetterofThanks95.抱歉函LetterofApology96.通知函LetterofAdvice97.鼓勵函LetterofEncouragement98.探病函LetterofConsolingtheSick99.吊唁函LetterofCondolence100.節(jié)日問候SeasonsGreetingChapter1建立貿(mào)易關(guān)系1.請求建立貿(mào)易關(guān)系RequestforEstablishingBusinessRelationsWehavelearnedfrom①(信息來源)thatyouare②(公司性質(zhì))in③(國名或地域名).Wearegladthatyouareinterestedin④(產(chǎn)品名稱).So,wearewillingtoestablishbusinessrelationswithyou.Attachedpleasefind⑤(附件內(nèi)容).Weare⑥(公司性質(zhì)).Weexport⑦(出口產(chǎn)品名稱)to⑧(出口產(chǎn)品目的地).If⑨(對方條件),we⑩(期待事宜).Welookforwardtoreceivingyourinquiryatanearlydate.2.回復(fù)請求建立貿(mào)易關(guān)系ReplytotheRequestforEstablishingBusinessRelationsThanksforyouremailtoenterintobusinessrelationswithusin①(經(jīng)營范圍).Wehavereadyour②(郵件附件內(nèi)容).Asyouknow,weare③(重述本公司身份).Wehavealarge④(需求量大的產(chǎn)品名稱)markethere,soweareseekingnewpartners.Ifpossible,we’dliketobe⑤(我方角色)in⑥(國名或地域名).Should⑦(對方提供的優(yōu)惠),we’ll⑧(訂單種類).Welookforwardtoyourfavorablereply.3.索取資料RequestforProductLiteratureWelearnfrom①(信息來源)thatyouare②(供貨商身份).We③(關(guān)注產(chǎn)品途徑)andbecamemuchinterestedinyour④(產(chǎn)品名稱).Weare⑤(我方公司身份).Asweareinterestedindoingbusinesswithyou,wewouldlikeyoutosendus⑥(郵寄方式)thedetailedinformationabout⑦(欲購產(chǎn)品名稱)to⑧(郵寄地址).Thedemandfor⑨(產(chǎn)品類型)inourmarketisreallygreat.Yourimmediateattentionishighlyappreciated.4.回復(fù)索取產(chǎn)品資料ReplytotheRequestforProductLiteratureWearesogladthatyouareinterestedin①(產(chǎn)品名稱).Attachedare②(附件內(nèi)容).Asyourequestedinyouremail,wesentyouour③(索取資料)by④(郵寄方式),whichwilltellyoueverythingaboutour⑤(產(chǎn)品名稱).Althoughestablishedin⑥(公司成立時間),wearedevelopingveryfast.Wepaygreatattentionto⑦(特別關(guān)注之處).Wehaveintroducedadvancedproductionequipmentfrom⑧(國名或地域名).Wenowexportourproductsto⑨(出口產(chǎn)品目的地).=10\*GB3⑩(產(chǎn)品暢銷國國名或地名)isourlargestmarket.eq\o\ac(○,11)(某一特定產(chǎn)品系列)isabestseller.Welookforwardtoyourtrialorder.5.邀請會面InvitationtotheBusinessAppointmentI’dliketoinviteyouforameetingwith①(我公司會面人職務(wù)和姓名)ifyoufeelconvenient.As②(會議名稱)willbeheldin③(會議地點)from④(會議起始日)to⑤(會議結(jié)束日),wethinkyou⑥(對方可能采取的行動).Ifyoucome,wewouldliketoinviteyouforameetingwith⑦(我公司會面人)at⑧(會面地點),on⑨(雙方會面日)todiscuss⑩(雙方會面商討事宜).eq\o\ac(○,11)(我公司會面人)wishestohaveanopportunityforameetingwithyou.Welookforwardtoreceivingapositivereplyfromyou.6.接受邀請會面AcceptingtheInvitationtotheBusinessAppointmentI’mgladthatyouwillarrangeameetingbetween①(對方會面人職務(wù)和姓名)andmeonthedaybeforetheopeningof②(會議名稱)to③(會面事宜).Asamatteroffact,wehadhadtheintentiontomeet④(對方會面人職務(wù))during⑤(會議名稱)beforewegotyouremail.Wecherishtheopportunity⑥(我方珍惜之事),andarepleasedtohaveachanceto⑦(有時機(jī)之事).WelookforwardtoseeingyouinDongguan.7.謝絕會面邀請DecliningtheInvitationtotheBusinessAppointmentThankyouforyouremailof①(對方郵件發(fā)送日),invitingmetohaveameetingwith②(對方會面人職位)on③(對方建議的會面日)beforetheopeningof④(會議名稱)at⑤(會面地點).I’msorrytosaythatweareunabletogoto⑥(會議名稱),whenwe⑦(拒絕會面原因).That’swhyIcan’tgoandmeet⑧(對方會面人職位).Wehopethatyouwillunderstandoursituation.Wewishtomeetsometimeinthenearfutureto⑨(會面目的).8.要求更改會面時間及地點RequestforChangingtheTime&PlaceoftheMeetingThankyouforyouremailof①(對方郵件發(fā)送日),invitingmetohaveameetingwith②(對方會面人職位)on③(對方建議的會面日)beforetheopeningof④(會議名稱)at⑤(會面地點).We’dliketohavethemeetingon⑥(我方提出的會面時間)at⑦(我方提出的會面地點).Itwillbemuchmoreconvenienttousifyouagreetothedateandplacewehavesuggested.Yourfavorablereplywouldbehighlyappreciated.Chapter2推銷9.向特定客戶推銷SalesLettertoSpecificCustomersIwouldliketotellyouthatwehavegotthe①(產(chǎn)品名稱)youinquiredabout②(對方詢盤時間).Attachedare③(附件名稱),whichwillgiveyoualldetailsforplacinganorder.④(產(chǎn)品名稱)we’vegotare⑤(產(chǎn)品優(yōu)勢).Theyarereally⑥(欲推銷產(chǎn)品引以為傲之處).Theyareatleastasgoodas,ifnotbetterthan,⑦(與同類產(chǎn)品一樣好),butpricesare⑧(價格情況).Weexpectyourfeedbackbeforetheendofthismonth.10.向不特定客戶推銷SalesCirculartoNon-SpecificCustomersWearewillingtoseekpartnersfor①(出口產(chǎn)品類型).Weare②(我公司注冊地點),specializingallkindsof③(產(chǎn)品種類).Theyarebestsellersbothathomeandabroad.We’venowmadesomeresearcheson④(新研制產(chǎn)品名稱),whichweareabletoprovideregularly.Ifyouareinterested,pleasecontactmeat⑤(聯(lián)系方式).Formorerelatedinformation,youcan⑥(獲知信息途徑).Maybewewillmakearrangementsforameetingtodiscussdetailsconcerning⑦(商討事宜).11.寄信給老客戶SalesLettertoOldCustomersIt’sbeen①(有業(yè)務(wù)往來持續(xù)時間)sinceweexecutedyourlastorder.Recently,wegotinlargequantitiesof②(新產(chǎn)品名稱).Attachedpleasefind③(附件名稱).I’dliketoinformyouthat,weare④(優(yōu)惠措施)oncertainitems,including⑤(對方感興趣產(chǎn)品名稱).Wouldyouhavealookattheattachedcatalogue?Ifyouwishtoorderlargequantities,⑥(聯(lián)系方式)me.Wewilltrytoworkouttermsandconditionstoourmutualbenefit.Welookforwardtoourcontinuedmutually-profitablebusinessrelationship.Weexpect⑦(期待事宜).12.寄信給新客戶SalesLettertoNewCustomersWearegladtolearn,from①(信息來源),thatyouareinterestedin②(產(chǎn)品名稱).We③(經(jīng)營情況).Attachedpleasefind④(附件名稱).⑤(欲知詳細(xì)信息),please⑥(查詢方式).Welookforwardtoyourtrialorderandassureyouofourpromptattention.13.推銷新產(chǎn)品SalesLetterforPromotionofNewProductsWe’repleasedtoinformyouthat,withyearsofresearch,we’veintroducedournewproducts①(產(chǎn)品名稱)tomarket.Muchtoourdelight,theyenjoygreatpopularity.Asweguessyoumightbeinterested,we’vesentyou②(郵寄方式)③(郵寄樣品種類及數(shù)量)foryourtrialuse.Atrialusewillconvinceyouoftheirextraordinaryfunctioning.Formoreinformation,please④(查看信息途徑).Attachedpleasefind⑤(附件名稱).Wehopeyou’lltakethisopportunityto⑥(為雙方利益起見).Ifyouconsiderplacinganorder,we’llgrantyou⑦(優(yōu)惠幅度).14.推銷勞務(wù)SalesLetterforPromotionofLaborServicesWe’repleasedtolearn,from①(信息來源),thatyouareinneedof②(某種職業(yè)工作人員).Weadvertisedyourjobvacanciesandattracted③(申請人數(shù))applicants,fromwhomwehavechosen④(人數(shù))foryourconsideration.Attachedare⑤(附件名稱).Thecandidateswehavechosenare⑥(身份).Theyallhave⑦(工作經(jīng)歷持續(xù)時間)experience,ina⑧(工作單位).Wehaveinterviewedthemwithsatisfactoryresultsandofferedthem⑨(提供事宜)asrequired.Theyarelookingforwardtoyourphoneinterviews.Contactusif=10\*GB3⑩(所需幫助事宜).Wehopetohavemorecooperationinthefuture.Chapter3詢盤和訂貨15.一般詢盤GeneralInquiryWeareverymuchinterestedinimporting①(產(chǎn)品名稱)fromyousinceyouare②(對方身份).Wewouldbegratefulifyoucouldletushavedetailedinformationabout③(產(chǎn)品名稱)andsendussamplesofyourcompleteproductrangeaswell.Wehavebeen④(我方身份)for⑤(公司歷史年限)andhave⑥(銷售渠道).Weareingreatneedof⑦(產(chǎn)品名稱)inourproduction.OurcreditstandinghasbeenAAAratedsince⑧(起始年).Ifbusinesstermsaresatisfactory,we’llplaceregularorderswithyou.16.回復(fù)一般詢盤ReplytotheGeneralInquiryWearegladtolearnthatyouareinterestedinour①(產(chǎn)品名稱).Attachedpleasefind②(附件信息).Asyourequested,wehavesentyousamplesofourcompleterange③(郵寄方式).Weareoneofthe④(公司性質(zhì)),specializingin⑤(經(jīng)營范圍).Allourproductsaremanufactured⑥(產(chǎn)品優(yōu)勢).We⑦(公司優(yōu)勢).Wewillallowa⑧(折扣幅度)discountforyourorders.For⑨(欲知信息),please⑩(獲知信息途徑).Welookforwardtoyourtrialorder.17.具體詢盤SpecificInquiryWeare①(公司性質(zhì)).Wehaveobtainedyournameandaddressfrom②(信息來源)andweareveryinterestedin③(產(chǎn)品名稱).We’dliketohavean④(產(chǎn)品數(shù)量)quotationofthesaidproducts,⑤(價格術(shù)語).We’dlikeyoutotellusabout⑥(其他欲知事項).If⑦(下訂單前提條件),wewillplaceanorderwithyou.Wewouldawaityourreply.18.報虛盤MakingaNon-FirmOfferWethankyouforyourinquiry①(對方詢盤日),askingfor②(欲購產(chǎn)品數(shù)量)quotationof③(欲購產(chǎn)品名稱)madein④(產(chǎn)品原產(chǎn)地).Wearepleasedtoofferasfollows:⑤(報盤詳細(xì)內(nèi)容).Theaboveofferissubjecttoourfinalconfirmation.Ifyouthinkouroffermeetsyourrequirements,pleaseletusknowatanearlydate.Wewouldbegladtoofferanyadditionalinformationyouneed.19.報實盤MakingaFirmOfferThankyouforyourinquiryof①(對方詢盤日),askingforan②(欲購產(chǎn)品數(shù)量)quotationofour③(欲購產(chǎn)品名稱).Wearepleasedtoofferasfollows:④(報盤詳細(xì)內(nèi)容).Theaboveofferisfirmuntil⑤(報價有效期限).Ifyouthinkourofferissatisfactory,pleaseletusknowbefore⑥(訂單有效期限).Youcanbeassuredofourbestservice.20.買方還盤MakingaCounterOfferWethankyouforyouremailof①(對方郵件發(fā)送日期),offeringus②(我方欲購產(chǎn)品名稱及數(shù)量)madein③(產(chǎn)品原產(chǎn)地)at④(賣方報價).Weregrettoinformyouthatwecan’tacceptyourofferas⑤(還盤原因).For⑥(繼續(xù)保持合作的原因),wecounterofferasfollows,subjecttoyourreplyreachingus⑦(有效期限):⑧(我方還盤價).Wearesatisfiedwithothertermsinyouroffer.Welookforwardtoyourfavorablereply..21.賣方返還盤MakingaCounter-CounterOfferReferringtoyourcounterofferof①(對方還盤郵件發(fā)送日期),askingforacutdownofthepricefrom②(我方報盤價)to③(對方還盤價),weregrettotellyouthatitisdifficultforustoacceptyourcounteroffer.Thepricewesetinourofferiscarefullycalculated.Asamatteroffact,wehavehadconsiderablebusinesswithmanycustomersat④(價格描述).Our⑤(我方產(chǎn)品種類)sellwellintheirmarkets.Asyouknow,ourproductsarefarsuperiorinqualityto⑥(同類產(chǎn)品名稱)providedbyanyothersuppliersintheworld.Forlonglastingtraderelationsbetweenus,however,wedecidetoallowyou⑦(讓利種類)ifyourorder⑧(訂單價值).Ifyouthinkourproposalacceptable,pleaseplaceanorderonorbeforeMay31st.22.下訂單PlacinganOrderThankyouforyourtimelyreplyof①(對方郵件發(fā)送日期)toourinquiryaboutthe②(欲購產(chǎn)品名稱).Weareverysatisfiedwiththetradetermsyouoffer.Thepricesareacceptable.Therefore,wenowemailyouourpurchaseorder③(訂單編號)intheattachedfile.Wewillopen④(信用證種類)inyourfavorassoonaspossiblethrough⑤(開戶行),forthetotalvalueof⑥(總價值)asstatedinthisorder.Pleaseinformusoftheshippingdateatleast⑦(提前通知裝船天數(shù))inadvanceafteryoureceiveourL/C.Welookforwardtoyourconfirmationoftheacceptanceofourorder.23.接受訂單AcceptinganOrderWeconfirmouracceptancetoyourorder①(訂單編號)youemailedus②(對方郵件發(fā)送時間)for③(訂購產(chǎn)品名稱).Wewelcomeyouasoneofourcustomers.WearepleasedtosendyouintheattachedfiletheSalesConfirmation④(銷售確認(rèn)書編號)foryoure-signature.Pleasecosignitandreturnittousforourfile.AndpleaseopenyourL/C⑤(開證時間).ShipmentwillbemadeuponourreceiptofyourL/C.Yourcooperationishighlyappreciated.Weassureyouof⑥(我方承諾)andlookforwardtoreceiving⑦(期盼對方繼續(xù)訂購)fromyou.24.拒絕訂單DeclininganOrderWeacknowledgereceiptofyourorder①(訂單編號)youemailedus②(對方郵件發(fā)送時間)for③(訂購產(chǎn)品名稱),butregrettotellyouthatweareunabletotakeyourorderas④(無法供貨原因).⑤(無法供貨的原因).Weareindeedsorryforbeingunabletotakeyourorder.Wesincerelyhopethatyouwillunderstandoursituationandkeepbusinessrelationswithusinthefuture.25.下續(xù)訂單PlacingaRepeatOrderWearepleasedtoinformyouthatthe①(產(chǎn)品名稱)weorderedfromyoulasttimeisverysuitableforourmarket.Lastshipmentof②(產(chǎn)品名稱)sellswellhere.Aswebelievethereisstillagreatdemandfor③(產(chǎn)品名稱)inourmarket,weareplacingwithyouarepeatorder④(續(xù)訂單編號)intheattachedfileforthesamekindsandthesamequantityofthesaidproductsatthesamepriceandonthesametradetermsaswedidlasttime,provided⑤(續(xù)訂單特別要求).Wehopeyouwill⑥(希望對方所做之事).Weexpectyoutoconfirmourrepeatorderassoonaspossible.26.推薦替代品OfferingaSubstituteProductWearepleasedtolearnfromyouremail①(對方發(fā)送郵件日期)thatyouintendtoplacewithusanorderfor②(欲訂產(chǎn)品名稱),butweregrettotellyouthatthismodelisalreadyoutofproduction.We’dliketorecommendtoyouournewmodel③(替代產(chǎn)品型號),whichisevenmorewelcomedby④(受誰歡送).Thisnewmodelismuchbetterthanthepreviousone,butthepriceis⑤(替代品價格低廉程度)lowerwith⑥(替代品“賣點〞).Attachedpleasefindourlatestcatalogueandexportpricelistsothatyoucanknowmoreaboutournewmodeloryoucanvisitourwebsite:⑦(公司網(wǎng)站)togetmoreinformationyouneed.Weexpectyoutoplaceatrialorderwithus.27.接受替代品AcceptingaSubstituteProductThankyouverymuchforyourrecommendation.Asthismodelisnewtoourmarket,we’dliketoplaceatrialorderwithyoufor①(替代品名稱及數(shù)量),ifyouallowus②(優(yōu)惠種類及優(yōu)惠額).AttachedpleasefindourPurchaseOrder③(采購訂單編號).Wewillopenan④(開立何種信用證)inyourfavorforthetotalvalueasstatedinthisorderassoonaswegetyourconfirmation.Itisforkeepingourlongtermtraderelationshipthatwedecidetoplacethistrialorder.Wehopeyouwill⑤(希望對方所做之事)concerningthistransaction.Welookforwardtoyourpositivereply.28.拒絕替代品DecliningaSubstituteProductWehavereceivedyouremailrecommendingusthe①(替代品名稱及數(shù)量)forlackof②(原欲購產(chǎn)品名稱)werequested,butweareverysorrytosaythatwecan’taccept③(替代品名稱).④(拒絕替代品的原因).⑤(我方提出的解決方法).Ifyoufailtodeliver⑥(原欲購產(chǎn)品名稱及數(shù)量)ontime,youhavetopayusliquidateddamages,thatis,a⑦(賠償額度)ofthetotalvalueofthedelayedgoods,for⑧(延誤期限).Wehopeyouwillgiveusafavorablereplyassoonaspossible.29.漲價通知NoticeforPriceIncreaseWeformallyinformyouthatthepriceof①(漲價產(chǎn)品名稱)hasincreasedby②(價格上漲幅度)mainlyowingto③(漲價原因).④(對漲價原因做具體解釋).Wecan’tbutincreaseourexportpriceby⑤(價格上漲幅度).Infact,manycompanieshaveincreasedtheirpricetothatextent.However,for⑥(提供原價的原因),weofferyoutheoriginalpriceforyour⑦(最近的一次訂單時間或訂單編號)order.From⑧(漲價起始時間),thepricewillgoupby⑨(價格上漲幅度).Wehopeyouwill⑩(希望對方所做之事).30.回復(fù)漲價通知ReplytothePriceIncreaseNoticeThankyouforinformingusthe①(漲價幅度)increaseinthepriceof②(漲價產(chǎn)品名稱)dueto③(漲價原因).Totellyouthetruth,wehavepredictedtheincreaseinthepriceof④(漲價產(chǎn)品名稱),butwedidn’texpecttherisetobesohighas⑤(漲價幅度).Wethankyouforkeepingtheoriginalpriceforour⑥(最近的一次訂單).Wouldyoureconsiderourlaterordersatthepriceof⑦(略低于賣方漲價幅度的價格)?Reconsiderthepriceoftheproductsandwe’ll⑧(我方將做之事).Chapter4付款31.詢問付款方式AskingaboutPaymentTermsWeareinreceiptofyourbidyesterdayfor①(對方遞盤主要內(nèi)容).However,youdidn’tmentionspecificpaymentterms.We’dliketotellyouthatweonlyacceptpaymentby②(信用證種類).Generallyspeaking,③(付款方式)isconsideredtobeareliableandsafemethodofpaymentininternationaltrade.Itprotectstherightsandinterestsofbothofus.Itisourusualcaseaccept④(信用證種類)whenwedobusinessinternationally.Wewonderwhetheryouacceptthiskindofpayment.Thankyouinadvanceforyourpromptreply.32.接受付款方式AcceptingPaymentTermsWethankyouforyouremailtellingusaboutthepaymentterms,whichweforgottomentionin①(我方信函種類).Weacceptthepaymenttermsyouhaveoffered,thatis,we’llmakepaymentby②(我方接受的信用證種類).Itistruethat③(付款方式)isthesafestwayofpaymentand④(信用證種類)ismorefavorabletoyou.Thoughitwilladdtoourcost,we’lldoasyouhaveaskedusto.Asweneedtoputadepositinthebankamountingtothecostoftheimport,weneed⑤(所需時間)toarrangealltheissuesconcerningtheopeningof⑥(信用證種類).We’llletyouknowoncewehave⑦(信用證種類)opened.33.要求修改信用證RequestforAmendmenttoL/CManythanksforsendingusyourL/C①(信用證編號)issuedby②(開證行名稱).However,oncheckingitsclauseswefoundwithregretthatyourLetterofCredithasseveralmistakes.YouarekindlyrequestedtoamendtheaboveL/Casfollows:③(信用證需修改之處).Assoonasweconfirmtheaboveamendment,weshallproceedwith④(我方立即著手辦理事宜)atonce.Apromptreplywillgreatlyobligeus.34.信用證修改AmendmenttoL/CThanksfortheemailaskingustomakeamendmenttoourL/C.Asrequested,theamendmenttoourL/C①(信用證編號)hasbeenmadeasfollows:②(對信用證的具體修改內(nèi)容).Shortlyafterreceivingyouremail,wecheckedthedetailsandfound③(信用證錯誤數(shù)量)inourL/C.Wearereallysorry④(致歉原因).Wehavenowinstructedourbank⑤(開證行名稱)tomaketheamendment.Theamendmentadvicewillreachyousoon.Pleasetryyourutmostto⑥(催促對方辦理事宜)onceyouconfirmouramendment.Weexpecttoreceivethefirstshipmentatthedatestatedinthecontract.35.付款通知PaymentNoticeAsagreed,wearedrawingonyouforthevalueof①(貨物名稱).Thepaymentinarrearsamountto②(對方應(yīng)付款額).Tosimplifytheissues,wewill③(我方為簡化過程所采取的措施).Pleaseprotectourdraftonpresentation.Weshallappreciateyourcooperation.36.收到付款通知ReceiptofPaymentNoticeWeareinreceiptofyouremailaboutpaymentnoticeof①(對方發(fā)送郵件時間)contentsofwhichhavehadourdueperusal.Inviewof②(說明原因),wewill③(我方立即辦理事宜)immediately.Supplementarytothisemail,wewishtosaythattheamount④(貨款金額)hasalreadybeen⑤(貨款處理情況).Pleaseaccordthismatteryourcloseattention.Ifyouhaven’treceivedthepaymentofthegoods,pleasekeepusadvisedasfarinadvanceaspossible.37.催促付款〔初次〕UrgingPayment(FirstNotice)Asrequiredinthecontract,whichwassettledbycarefuldiscussionofbothparties,wewishtocallyourattentiontothefactthatwehavegot①(已備貨物)readyforsometime.However,uptillnow,wehaven’thadanynewsconcerningyourpayment.Therefore,wekindlyaskyoutosendusthepaymentasscheduled,sothatwecanexecuteyourorder②(訂單編號)withinthecontracttime.Wehopethatyouwill③(亟待對方解決事宜)assoonaspossible.
38.催促付款〔最后通告〕UrgingPayment(LastNotice)Wewonderwhetheryouhavereceivedouremails,askingyoutosenduspaymentforyourorder①(訂單編號).Inspiteofourrepeatedreminders,thepaymentstillremainsunsettled.Wehaveemailedyouaskingforthespeedingupofthepaymentoverandoveragain.Franklyspeaking,wehavegotalittlebituneasyatnoarrivalofyourpayment.Itisyourresponsibilitytopaytheproductsinduetime.Shouldyouhavefinancialdifficulties,pleaseletusknow.Thiswillbethelasttimeforustoremindyouthatifyoufailtosenduspaymentby②(付款最后期限),youwillhaveto③(未付款所導(dǎo)致的后果)accordingly.Pleasearrangepaymentassoonaspossiblesoastocontinueourcooperation.39.索取發(fā)票AskingforInvoiceWearepleasedtohavereceivedyourhighqualityproductsonschedule.①(對收到的產(chǎn)品進(jìn)行評論).Wefurtherknowyourgoodreputation,soweexpecttocontinueoursmoothcooperation.Theonlything,however,wearefeelingalittleworriedaboutisthatwehavereceivedallthedocumentsexcepttheinvoice.Asarule,werequirecommercialinvoicein②(發(fā)票復(fù)印數(shù)量).Pleasewriteourcompanyname③(公司名稱)asthebuyerwiththeamountof④(發(fā)票面額).Ourordernumberis⑤(訂單編號).Sinceitisimportant,pleasepostthemtouswiththeoriginalinvoice⑥(郵寄方式).Thanksinadvanceforyourimmediateattention.40.寄送發(fā)票SendingInvoiceThanksfortellingustheissuesconcerningtheinvoiceofyourorder①(訂單編號).Wehavenotedyourinstructionsabouttheinvoiceand,asrequested,havepostedyouthe②(所寄票據(jù))in③(復(fù)印數(shù)量),togetherwiththeoriginalone,by④(快遞公司名稱),⑤(郵寄時間).Thenumberofthemailby⑥(快遞公司名稱)is:⑦(快遞郵件編號).Theywillcontactyoubyyourmobilephone.Wehavesentyouane-copyintheattachedfileforyouradvancelook.Welookforwardtoourfurthercooperationinthefuture.Pleaseacknowledgereceiptoftheinvoicewesentyou⑧(郵寄時間)onceyougetit.Chapter5包裝和交貨41.包裝要求PackagingRequirementsWeappreciateyouremailaskingabout①(對方郵件詢問內(nèi)容).Asourproductsareeasilydamaged,itisquitenecessarytopayspecialattentiontopackaging.Alsoplease②(對方需特別注意的事項).Franklyspeaking,ourpackagingrequirementsarequitestrict.Thedetailsarewritteninourpackinginstruction,whichisattached.However,I’dliketoemphasizethefollowingfourpoints:1.Thepackagingmustbestrongenoughtowithstand③(貨物所能承受的內(nèi)容).2.Theproductsaretobewrappedin...beforebeingpackedin④(包裝方式).3.Themostimportantthingistoprotectthegoods⑤(貨物需防止的因素).4.Anylossintransitistobecompensatedby..pany.Webelieveyouwillgivespecialcaretothepackagingtoavoidanypossibledamage.42.回復(fù)包裝要求ReplytoPackagingRequirementsHavingreceivedyouremailof①(對方郵件主題),weimmediatelypassedyouropinionsonpackingtoour②(與包裝問題直接相關(guān)的人).Recently,theyhavemadeanumberofimprovementsinpackaging.Wewillalsotakeeffectivemeasurestosatisfyyourpackagingrequirement.Wehaveprepared③(已備的包裝)soastoprotectthegoodsagainst④〔可能遭受的損失〕.Andalso,wegivespecialcaretotheproblemof⑤(需特別注意的事項).Insum,wewillreinforcepackinginordertominimizetheextentofanydamagetothegoodsintransit.Ifyouhaveanyquestions,pleaseemailmeorcallme.43.裝運時間TimeofShipmentWearepleasedtoinformyouthatwehaveshipped①(貨物批次)foryourorder②(訂單編號).Sinceyourorderisalargeone,thegoodsaretobeshippedin③(貨物批數(shù))of④(每批貨物數(shù)量)withseparatebillsofladingaccordingtooursalescontract.Thefirstshipmenthasalreadybeenloadedonboards.s“⑤〞(貨輪名稱),whichissailingforyourport⑥(目的港名稱),⑦(貨輪啟航時間)from⑧(裝貨港名稱).Webelievethatthegoodswillreachyouintimetomeettheneedsofyourmarketandthattheywillprovetobesatisfactorytoyourcustomers.Pleaseletusknowthemomentyouhavereceivedthegoods.44.回復(fù)裝運通知ReplytoTimeofShipmentManythanksforyouremailtellingusabout①(貨物批次)forourorder②(訂單編號).Wereallyappreciateyourtimelyarrangement.Thepunctualshipmentwillhelpusdealwithothercorrespondingissuessmoothly.Weexpectthegoodstoreachusintimesothatwewillbeabletoputthemtomarketatatime③(何種情形下).Thankyouforyoureffortsandtruecooperation.Andweexpectyoutogetthe④(貨物另一批次)readyforshipmentconcerningourorder⑤(訂單編號).Assoonaswegetthegoods,wewillemailtoletyouknow.45.催促裝運UrgingShipmentWeregrettosaythatwehavenotheardanythingfromyouabout①(希望對方辦理的事宜).Asyouknow,ourcontractisfor②(合同規(guī)定的裝運要求).Weunderstandtheremustbesomeparticularreasonsfor③(對方未解決或未處理的事宜).However,wehavetherighttoknowdetailedinformation.Andwewouldliketocooperatewithyoutodealwiththisproblem.Evenifwedidnotknowthereason,④(我方做出的何種讓步).Pleasearrangetheshipmentassoonaspossibleandletusknow⑤(要對方告知的事宜).46.回復(fù)催促裝運ReplytoUrgingShipmentWehavealreadyreceivedyouremailof①(對方郵件的日期).Wefeelsorryfortheshipmentdelay,whichwascausedby②(說明裝運延遲的原因).Itisourfaultnotlettingyouknowthecauseintime.Inaddition,becauseof③(未能按時裝運的另一個原因),wefailedtomaketimelyshipment.Aftercommunicationwithrelatedofficials,wenowhavesettledtheproblem.Theshipmentof④(產(chǎn)品名稱和數(shù)量)underS/C⑤(合同編號)willbearrangedtogoforthonboards.s.⑥(貨船名稱).Theshipwillsailfrom⑦(出貨港口名稱)onorabout⑧(裝運時間).Wewillemailyouimmediatelywhentheshipsetsoff.Thanksforyourunderstandingandcooperation.47.出貨通知ShipmentAdviceWearepleasedtoinformyouthatwehavecompletedtheshipmentof①(產(chǎn)品名稱)inaccordancewiththestipulationssetforthin②(信用證編號).The③(貨船名稱)hassailedfrom④(出貨港口名稱)on⑤(出港日期).Weareattachingthefollowingcopiesofshippingdocumentsforyouradvancelook:⑥(單據(jù)名稱)⑦(票據(jù)編號).Ifyoufindanyproblem,pleaseletusknowassoonaspossible.48.貨物抵達(dá)通知GoodsArrivalNoticeAfter①(說明原因),thefirstbatchhasalreadyarrived.Becauseof②(具體裝運安排的原因),weagreetoshipthegoodsin③(裝運安排).Wegreatlyappreciateitthatthefirstbatchhasreachedusinsafetyan
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