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1.
老板都喜愛請來的翻譯對客商熱忱一點(diǎn),笑容多一點(diǎn),所以一般有客商經(jīng)過展位,我都會(huì)
微笑著跟他們打招呼,helllo,goodmorning之類的;對攤位多看幾眼的客商則會(huì)招呼他
們進(jìn)攤位看展品;
2.
客商過來展位看的時(shí)候,一般會(huì)詢問有無catalog或者CD等(有些商家會(huì)把做產(chǎn)品名目或
者CD),多數(shù)狀況下是沒有的。對產(chǎn)品感愛好的客商記得要拿名片namecard,或者交換
名片。名片訂在本子上。
3.
對于客商詢問過的產(chǎn)品要做好紀(jì)錄,如產(chǎn)品型號itemmumber,產(chǎn)品價(jià)格,數(shù)量,特殊要求
如產(chǎn)品更改型號顏色等,是否發(fā)電子郵件。對于客商詢問的問題,切忌不行自作主見,價(jià)
格,產(chǎn)品能否做細(xì)節(jié)調(diào)整等等,都不能依據(jù)自己的臆想來回答。不知道的就要問老板。
4.
其實(shí)許多客商的英語也很爛的,許多時(shí)候不必完整說完一個(gè)句子,關(guān)鍵是要說清晰說明白,
關(guān)鍵詞能懂就好。假如聽不懂肯定要問多幾遍,寧可多問也不要不懂裝懂。
5.
有點(diǎn)要提示的是,不要常常跟隔壁攤位的人談天,拉家常。即使攤位特別冷清,老板也不
情愿看到自己的翻譯跑到別人的攤位,三兩個(gè)人聚著說笑,也不要招呼別的攤位的人到自
己攤位上來。這種事情是越少越好。
6.
由于拿到名片的時(shí)候,老板一般都會(huì)問客商是來自哪個(gè)我國的。有時(shí)候你不熟悉那個(gè)我國
的英文名(這個(gè)很正常,小我國挺多的)或者是名片上根本沒有那個(gè)印我國名字,這個(gè)時(shí)
候,可以看名片上的電話,依據(jù)我國區(qū)號列表,一查就知。建議打印這個(gè)列表,隨身攜帶
著,附件中有該列表。
雖然用到這個(gè)表格的時(shí)候不多,但是還是挺重要的,假如讀不出那個(gè)我國名字,有些老板
會(huì)覺得你英語很爛,雖然那個(gè)我國真的是你從來沒聽過。
【價(jià)格跟數(shù)量】
產(chǎn)品的價(jià)格一般有兩種,一個(gè)是出產(chǎn)價(jià)EX-worksprice,一個(gè)是FOB價(jià),要問清晰是FOB
哪里的,比方說FOB深圳。
Pricedependsonquantity.價(jià)格看數(shù)量而定。
Howmanycontainersuwant?或者what'syourquantityinmind?你要多少貨呢?
Whatysyourminimumquantity?你們最低訂單量是多少?
20dollars,FOBShenzhen.20美元,FOB深圳。
WhatJsthesizeofit?HowmanyCBMofit?尺寸是多少,多少立方米?
肯定要知道的是,基本的3種貨柜,20尺柜,40尺柜和高柜。(20feetcontainer,40feet
container,HQ)
【產(chǎn)品包裝】
包裝材料如PVC塑料之類的。
Howmanypiecesinoneset?這款產(chǎn)品一套有多少個(gè)?
Howmanysetsinonebox?一個(gè)盒子有多少套?
Howmanyboxesinonecarton?一個(gè)紙箱有多少盒?
Howmanycartoninonecontainer?一個(gè)20柜有多少紙箱?
個(gè)>套--->盒--〉紙箱>貨柜
(由于我做的是小型的陶瓷工藝品,所以就有這么多令人崩潰的包裝)
【討價(jià)還價(jià)】
Weneedtocoverourcost.
Weneedareasonableprofit.
Laborcostishigh.勞力成本高
【下訂單】
有些攤位下訂單是開PI(ProformaInvoice),有些則是簽合同signcontrast.
Takeaordernow?現(xiàn)在下單么?
Signyournamehere.這里簽名
30percentdeposit.交30%的定金。
WeacceptT/Tasthetermsofpayment/forpayment.我們接受電匯的匯款方式。
L/Cletterofcredit信用證(貌似比較少人用這個(gè)方式,電匯是最多的。)
LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.讓我介紹你熟悉,這是我們
的總經(jīng)理,李先生。
It'sanhonortomeet.
很榮幸熟悉你。
Nicetomeetyou.I'veheardalotaboutyou.
很興奮熟悉你,久仰大名。
HowdoIpronounceyourname?
你的名字怎么讀?
HowdoIaddressyou?
如何稱呼您?
It'sgoingtobetheprideofourcompany.
這將是本公司的榮幸。
Whatlineofbusinessareyouin?
你做那一行?
Keepintouch.
保持聯(lián)系。
Don'tmentionit.
別客氣
Excusemeforinterruptingyou.
請?jiān)徫掖驍嚹恪?/p>
Fmsorrytodisturbyou.
對不起打攪你一下。
Excusemeamoment.
對不起,失陪一下。
Excuseme.Filberightback.
對不起,我立刻回來
Whatabouttheprice?
對價(jià)格有何看法?
Whatdoyouthinkofthepaymentterms?
對支付條件有何看法?
Howdoyoufeellikethequalityofourproducts?
你覺得我們產(chǎn)品的質(zhì)量怎么樣?
Whatabouthavingalookatsamplefirst?
先看一看產(chǎn)品吧?
Whataboutplacingatrialorder?
何不先試訂貨?
Thequalityofoursisasgoodasthatofmanyothersuppliers,whileourpricesarenothighas
theirs.Bytheway,whichitemsareyouinterestedin?
我們的產(chǎn)品質(zhì)量與其他生產(chǎn)商一樣的好,而我們的價(jià)格卻不象他們的那樣高。哎,你對哪個(gè)
產(chǎn)品感愛好?
Youcanrestassured.
你可以放心。
Wearealwaysimprovingourdesignandpatternstoconfirmtotheworldmarket.
我們始終在提高我們產(chǎn)品的設(shè)計(jì)水平,以滿足世界市場的要求。
ThisnewproductistothetasteofEuropeanmarket.
這種新產(chǎn)品歐洲很受歡迎。
Ithinkitwillalsofindagoodmarketinyourmarket.
我認(rèn)為它會(huì)在你國市場上暢銷.
Finequalityaswellaslowpricewillhelppushthesalesofyourproducts.
優(yōu)良的質(zhì)量和較低的價(jià)格有助于推產(chǎn)品。
Whileweappreciateyourcooperation,weregrettosaythatwecan'treduceourpriceanyfurther.
雖然我們感謝貴方的合作,但是很抱悚,我們不能再減價(jià)了。
Reliabilityisourstrongpoint.
牢靠性正是我們產(chǎn)品的優(yōu)點(diǎn)。
Wearesatisfiedwiththequalityofyoursamples,sothebusinessdependsentirelyonyourprice.
我們對樣品的質(zhì)量很滿足,因此交易的成敗就取決于你們的價(jià)格了。
Toacertainextent,ourpricedependsonhowlargeyourorderis.
在某種程度上,我們的價(jià)格就得看你們的定單有多大。
Thisproductisnowingreatdemandandwehaveonhandmanyenquiriesfromothercountries.
這種產(chǎn)品現(xiàn)在需求量很大,我們手頭上來自其他我國的許多詢盤。
Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanworkout
theoffer?
感謝你詢價(jià)。為了便于我方提出報(bào)價(jià),能否請你談?wù)勀惴叫枨髷?shù)量?
HereareourFOBprice.Allthepricesinthelistsaresubjecttoourfinalconfinnation.
這是我們的FOB價(jià)格單。單上全部價(jià)格以我方最終確認(rèn)為準(zhǔn)。
Ingeneral,ourpricesaregivenonaFOBbasis.
通常我們的報(bào)價(jià)都是FOB價(jià)
Ourpricescomparemostfavorablywithquotationsyoucangetfromothermanufacturers.You'll
seethatfromourpricesheet.Thepricesaresubjecttoourconfirmation,naturally.
我們的價(jià)格比其他制造商開價(jià)優(yōu)待得多。這一點(diǎn)你可以從我們的價(jià)格單看到,全部價(jià)格當(dāng)然
要經(jīng)我方確認(rèn)后方有效。
Weofferyouourbestprices,atwhichwehavedonealotbusinesswithothercustomers.我們
向你們報(bào)最優(yōu)待價(jià),按此價(jià)我們已與其他客戶做了大批生意。
Willyoupleasetellusthespecifications,quantityandpackingyouwant,sothatwecanworkout
theofferASAP.
請告知我們貴方對規(guī)格、數(shù)量及包裝的要求,以便我方盡快制定出報(bào)價(jià)。
Thisisthepricelist,butitservesasaguidelineonly.Isthereanythingyouareparticularly
interestedin.
這是價(jià)格表,但只供參考。是否有你特殊感愛好的商品?
Doyouhavespecificrequestforpacking?Herearethesamplesofpackingavailablenow,you
mayhavealook.
你們對包裝有什么特殊要求嗎?這是我們目前用的包裝樣品,你可以看下。
Iwonderifyouhavefoundthatourspecificationsmeetyourrequirements.Tmsurethepriceswe
submittedarecompetitive.
不知道您認(rèn)為我們的規(guī)格是否符合你的要求?我敢確定我們的價(jià)格是特別有競爭力的
Heavyenquirieswitnessthequalityofourproducts.
大量詢盤證明我們的產(chǎn)品質(zhì)量過硬。
Weregretthatthegoodsyouinquireaboutarenotavailable.
很圓滿,你們所詢貨物目前無貨。
Myofferwasbasedonreasonableprofit,notonwildspeculations.
我的報(bào)價(jià)以合理利潤為依據(jù),不是漫天要價(jià)。
Moreover,we'vekeptthepriceclosetothecostsofproduction.
再說,這已經(jīng)把價(jià)格壓到生產(chǎn)費(fèi)用的邊緣了。
Couldyoutellmewhichkindofpaymenttermsyou41choose?
能否告知你們將采納那種付款方式?
Wouldyouacceptdeliveryspreadoveraperiodoftime?
不知你們能不能接受在一段時(shí)間內(nèi)分批交貨。
廣交會(huì)常用外語(一)
問好
1.Goodmorning/afternoon/evening./MayIhelpyou?/AnythingIcandoforyou?
2.Howdoyoudo?/Howareyou?/Nicetomeetyou.
3.It'sagreathonortomeetyou./Ihavebeenlookingforwardtomeetingyou.
4.WelcometoChina.
5.Wereallywishyou'llhaveapleasantstayhere.
6.1hopeyou'llhaveapleasantstayhere.IsthisyourfistvisittoChina?
7.Doyouhavemuchtroublewithjetlag?
相互介紹
1.Letmeintroducemyself.MynameisBenjaminLiu,anInt'lsalesmanintheMarketing
Department.
2.Hello,IamBenjaminLiu,anInflsalesmanofFUZHOUE-FASHIONELECTRONIC
COMPANY.Nicetomeetyou./pleasedtomeetyou./Itisapleasuretomeetyou.
3.IwouldliketointroduceMarkSheller,theMarketingdepartmentmanagerofourcompany.
4.LetmeintroduceyoutoMr.Li,generalmanagerofourcompany.
5.Mr.Smith,thisisourGeneralmanage,Mr.Zhen,thisisourMarketingDirector,Mr.Lin.And
thisisourRDDepartmentManager,Mr.Wang.
6.IfI'mnotmistaken,youmustbeMissChenfromFrance.
7.Doyourememberme?BenjaminLiufromMarketingDepartmentofPVC.Wemetseveral
yearsago.
8.Isthereanyonewhohasnotbeenintroducedyet?
9.Itismypleasuretotalkwithyou.
10.Hereismybusinesscard./MayIgiveyoumybusinesscard?
11.MayIhaveyourbusinesscard?/Couldyougivemeyourbusinesscard?
12.1amsorry.Ican'trecallyourname./Couldyoutellmehowtopronounceyournameagain?
13.Tamsorry.Ihaveforgottenhowtopronounceyourname.
小聊
1.IsthisyourfirsttimetoChina?
2.DoyoutraveltoChinaonbusinessoften?
3.WhatkindofChinesefooddoyoulike?
4.WhatisthemostinterestingthingyouhaveseeninChina?
5.WhatissurprisingtoyouraboutChina?
6.Theweatherisreallynice.
7.Whatdoyouliketodoinyoursparetime?
8.Whatlineofbusinessareyouin?
9.Whatdoyouthinkabout...?/Whatisyouropinion?AVhatisyourpointofview?
10.Nowonderyou'resoexperienced.
11.Itwasnicetotalkingwithyou./1enjoyedtalkingwithyou.
12.Good.That'sjustwhatwewanttohear.
確認(rèn)話意
1.Couldyousaythatagain,please?
2.Couldyourepeatthat,please?
3.Couldyouwritethatdown?
4.Couldyouspeakalittlemoreslowly,please?
5.Youmean...isthatright?
6.Doyoumean..?
7.Excusemeforinterruptingyou.
社交款待
1.Wouldlikeaglassofwater?/canIgetyouacupofChineseredtea?/HowaboutaCoke?
2.Alright,letmemakesome.Tilberightback.
3.Acupofcoffeewouldbegreat.Thanks.
4.Therearemanyplaceswherewecaneat.HowaboutCantonesefood?
5.1wouldliketoinviteyouforlunchtoday.
6.Oh,Ican'tletyoupay.Itismytreat,youaremyguest.
7.MayIproposethatwebreakforcoffeenow?
8.Excuseme.Filberightback
9.Excusemeamoment.
告辭
1.Wishyouaverypleasantjourneyhome?Haveagoodjourney!
2.ThankyouverymuchforeverythingyouhavedoneusduringyourstayinChina.
3.Itisapityyouareleavingsosoon.
4.Fmlookingforwardtoseeingyouagain.
5.Tilseeyoutotheairporttomorrowmorning.
6.Don'tforgettolookmeupifyouareeverinFUZHOU.Haveanicejourney!
約會(huì)
1.MayImakeanappointment?I'dliketoarrangeameetingtodiscussourneworder.
2.Lefsfixthetimeandtheplaceofourmeeting.
3.Canwemakeitalittlelater?
4.DoyouthinkyoucouldmakeitMondayafternoon?Thatwouldsuitmebetter.
5.Wouldyoupleasetellmewhenyouarefree?
6.TmafraidIhavetocancelmyappointment.
7.ItlooksasifIwon'tbeabletokeeptheappointmentwemade.
8.Willyouchangeourappointtomorrowat10:00tothedayaftertomorrowatthecametime?
9.AnytimeexceptMondaywouldbeallright.
10.OK,Iwillbehere,then.
11.We'llleavesomeeveningsfree,thatis,ifitisallrightwithyou.
市場銷售
客戶詢問
1.CouldIhavesomeinformationaboutyourscopeofbusiness?
2.Wouldyoutellmethemainitemsyouexport?
3.MayIhavealookatyourcatalogue?
4.Wereallyneedmorespecificinformationaboutyourtechnology.
5.MarketingontheInternetisbecomingpopular.
6.Wearejusttakingupthisline.Fmafraidwecan'tdomuchrightnow.
回答詢問
7.Thisisacopyofcatalog.Itwillgiveagoodideaoftheproductswehandle.
8.Won'tyouhavealookatthecatalogueandseewhatinterestyou?
9.Thatisjustunderourlineofbusiness.
10.Whatabouthavingalookatsamplefirst?
11.Wehaveavideowhichshowstheconstructionandoperationofourlatestproducts.
12.Theproductwillfindareadymarketthere.
13.Ourproductisreallycompetitiveintheworldmarket.
14.Ourproductshavebeensoldinanumberofareasabroad.Theyareverypopularwiththeusers
there.
15.Wearesureourproductswillgodownwellinyourmarket,too.
16.Ifsourprincipleinbusiness“tohonorthecontractandkeepourpromise”.
17.Convenience-storechainsaredoingwell.
18.Wecanhaveanthertaleifanythinginterestsyou.
19.Wearealwaysimprovingourdesignandpatternstoconfirmtotheworldmarket
20.Couldyouprovidesometechnicaldata?We'dliketoknowmoreaboutyourproducts.
21.Thisproducthasmanyadvantagescomparedtoothercompetingproducts.
22.Therearecertainlybeingproblemsinthesaleworkatthefirststage.Butsupposeyouordera
smallquantityforatrail.
23.Iwishyouasuccessinyourbusinesstransaction.
24.Youwillsurelyfindsomethinginteresting.
25.Hereyouare.Whichitemdoyouthinkmightfindareadymarketatyourend?
26.Ourproductisthebestseller.
27.Thisisournewlydevelopedproduct.Wouldyouliketoseeit?
28.Thisisourlatestmodel.IthadagreatsuccessatthelastexhibitioninParis.
29.I'msurethereissomeroomfornegotiation.
30.Herearethemostfavoriteproductsondisplay.Mostofthemarelocalandnationalprize
products.
31.Thebestfeatureofthisproductisthatitisverylightinweight.
32.Wehaveawideselectionofcolorsanddesigns.
33.Havealookatthisnewproduct.Itoperatesattouchofabutton.Itisveryflexible.
34.Thisproductispatented
35.Thefunctioningofthissoftwarehasbeengreatlyimproved.
36.ThisdesignhasgotarealChinaflavor.
37.Theobjectiveofmypresentationisforyoutoseetheproducfsfunction.
38.Theproducthasjustcomeout,sowedon'tknowtheoutcomeyet.
39.Ithasonlybeenonthemarketforafewmonths,bustitisalreadyverypopular.
廣交會(huì)常用外語(二)
品質(zhì)
1.Wehaveaverystrictqualitycontrollingsystemwhichpromisesthatgoodsweproducedare
alwaysofthebestquality.
2.Youhavegotthequalitythereaswellasthestyle.
3.Howdoyoufeellikethequalityofourproducts?
4.Thehighqualityoftheproductswillsecuretheirleadingstatusinthemarketplace.
5.Youmustbeawarethatourqualityisfarsuperiortoothers.
6.Weprideourselvesonquality.Thatisourbestsellingpoint.
7.Aslongasthequalityisgood.Itisallrightifthepriceisabithigher.
8.Theyenjoygoodreputationintheworld.
9.Whenwecompareprices,wemustfirsttakeintoaccountthequalityoftheproducts.
10.Thereisnoqualityproblem.Qualityissomethingweneverneglect.
11.Youareright.Itisgoodinmaterial,fashionableindesign,andsuperbinworkmanship.
12.Wedeliverallourorderswithinonemonthafterreceiptofthecoveringlettersofcredit.
13.Doyouhavespecificrequestforpacking?Herearethesamplesofpackingavailablenow,you
mayhavealook.
14.1wonderifyouhavefoundthatourspecificationsmeetyourrequirements.Tmsuretheprices
wesubmittedarecompetitive.SampleText
價(jià)格
客人詢價(jià)
1.Willyoupleaseletushaveanideaofyourprice?
2.Arethepricesonthelistfirmoffers?
3.Howabouttheprice/Howmuchisthis?
我們報(bào)價(jià)
4.Thisisourpricelist.
5.Wedon'tgiveanycommissioningeneral.
6.Whatdoyouthinkofthepaymentterms?
7.HereareourFOBprices.Allthepricesinthelistsaresubjecttoourfinalconfirmation.
8.Ingeneral,ourpricesaregivenonaFOBbasis.
9.Weofferyouourbestprices,atwhichwehavedonealotbusinesswithothercustomers.
10.Willyoupleasetellusthespecifications,quantityandpackingyouwant,sothatwecanwork
outtheofferASAP?
11.Thisisthepricelist,butitservesasaguidelineonly.Isthereanythingyouareparticularly
interestedin?
客人還價(jià)
12.Isitpossiblethatyoulowerthepriceabit?
13.Doyouthinkyoucanpossiblycutdownyourpricesby10%?
14.Canyoubringyourpricedownabit?Say$20perdozen.
15.Il'stoohigh;wehaveanotherofferforasimilaroneatmuchlowerprice.
16.Butdon'tyouthinkit'salittlehigh?
17.Yourpriceistoohighforustoaccept.
18.Itwouldbeverydifficultforustopushanysalesitatthisprice.
19.Ifyoucangoalittlelower,Tdbeabletogiveyouanorderonthespot.
20.Itistoomuch.Canyoudiscountit?
拒絕還價(jià)
21.Ourpriceishighlycompetitive./thisisthelowestpossibleprice./Ourpriceisveryreasonable.
22.Ourpriceiscompetitiveascomparedwiththatintheinternationalmarket.
23.Totellyouthetruth,wehavealreadyquotedourlowestprice.
24.1canassureyouthatourpriceifthemostfavorable.Atrialwillconvinceyouofmywords.
25.Thepricehasbeencuttothelimit.
26.I'msorry.Itisourrock-bottomprice.
27.Myofferwasbasedonreasonableprofit,notonwildspeculations.
28.Whileweappreciateyourcooperation,weregrettosaythatwecan'treduceourpriceany
further.
接受還價(jià)
29.Canweeachmakesomeconcession?
30.Inordertoconcludebusiness,wearepreparedtocutdownourpriceby5%.
31.Ifyourorderisbigenough,wemayreconsiderourprice.
32.Buyerwishtobuycheapandsellerswishtoselldear.Everyonehasaneyetohisownbenefit.
33.Thepriceofhiscommodityhasrecentlybeenadjustedduetoadvanceincost.
34.Consideringourgoodrelationshipandfuturebusiness,wegivea3%discount.
訂單
客人詢問最小單數(shù)量
35.What'sminimumquantityofanorderofyourgoods?
詢問訂貨數(shù)量
36.Howmanydoyouintendtoorder?
37.Wouldyougivemeanideahowmuchyouwishtoorderfromus?
38.Whencanweexpectyourconfirmationoftheorder?
39.Asourbacklogsareincreasing,pleasehastentheorder.
40.Thankyouforyourinquiry.Wouldyoutelluswhatquantityyourequiresothatwecanwork
outtheoffer?
41.Weregretthatthegoodsyouinquireaboutarenotavailable.
客人回答訂單數(shù)量
42.Thesizeofourorderdependsgreatlyontheprices.
43.Well,ifyourorderislargeenough,wearereadytoreduceourpriceby2percent.
44.Ifyoureduceyourpriceby5,wearegoingtoorderlOOOsets.
45.Consideringthelong-standingbusinessrelationshipbetweenus,weacceptit.
46.Thisisatrialorder;pleasesendus100setsonlysothatwemaytestthemarket.Ifsuccessful,
wewillgiveyoulargeordersinthefuture.
47.Wehavedecidedtoplaceanorderforyourelectronicweighingscale.
48.Fdliketoorder600sets.
49.Wecan'texecuteordersatyourlimits.
感謝下單
50.Generallyspeaking,wecansupplyformstock.
51.1wanttotellyouhowmuchIappreciateyourorder.
52.Thankyouforyourorderof100dozenoftheshirts.Weassureyouofapunctualexecutionof
yourorder.
53.Thankyouver
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