供應(yīng)鏈管理SCM練習(xí)英文版樣本

SupplyChainManagementExercise

TrueorFalse

Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.

Answer：False

Difficulty：Moderate

Asupplychainconsistsofallpartiesinvolved，directlyorindirectly，infulfillingacustomerrequest.

Answer：True

Difficulty：Moderate

Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.

Answer：True

Difficulty：Moderate

Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.

Answer：True

Difficulty：Easy

Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.

Answer：False

Difficulty：Moderate

Allsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses–CRM，ISCMandSRM.

Answer：True

Difficulty：Easy

Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.

Answer：True

Difficulty：Easy

Acompany’scompetitivestrategydefinesthesetofcustomerneedsthatitseekstosatisfythroughitsproductsandservices.

Answer：True

Difficulty：Easy

Thevaluechainemphasizesthecloserelationshipbetweenallthefunctionalstrategieswithinacompany.

Answer：True

Difficulty：Moderate

Acompany’sproductdevelopmentstrategydefinesthesetofcustomerneedsthatitseekstosatisfythroughitsproductsandservices.

Answer：False

Difficulty：Moderate

Acompany’sproductdevelopmentstrategyspecifiestheportfolioofnewproductsthatitwilltrytodevelop.

Answer：True

Difficulty：Easy

Acompany’ssupplychainstrategyspecifieshowthemarketwillbesegmentedandhowtheproductwillbepositioned，priced，andpromoted.

Answer：False

Difficulty：Easy

Acompany’ssupplychainstrategydeterminesthenatureofprocurementandtransportationofmaterialsaswellasthemanufactureanddistributionoftheproduct.

Answer：True

Difficulty：Easy

Thedegreeofsupplychainresponsivenessshouldbeconsistentwiththeimplieduncertainty.

Answer：True

Difficulty：Easy

Thedegreeofsupplychainresponsivenessdoesnotneedtobeconsistentwiththeimplieduncertainty.

Answer：False

Difficulty：Moderate

Thetwomajortypesoffacilitiesaredistributionsitesandstoragesites.

Answer：False

Difficulty：Moderate

Inventoryisanimportantsupplychaindriverbecausechanginginventorypoliciescandramaticallyalterthesupplychain’sefficiencyandresponsiveness.

Answer：True

Difficulty：Moderate

Informationispotentiallythebiggestdriverofperformanceinthesupplychainasitdirectlyaffectseachoftheotherdrivers.

Answer：True

Difficulty：Easy

Thehighutilizationfacilitywillhavenomoredifficultyrespondingtodemandfluctuationsthanonewithalotofunusedcapacity.

Answer：False

Difficulty：Easy

Stockkeepingunit(SKU)storageisthewarehousingmethodologythatusesatraditionalwarehousetostoreallofonetypeofproducttogether.

Answer：True

Difficulty：Moderate

Warehouseunitstorageisthewarehousingmethodologythatusesatraditionalwarehousetostoreallofonetypeofproducttogether.

Answer：False

Difficulty：Moderate

Distributionoccursbetweeneverypairofstagesinthesupplychain.

Answer：True

Difficulty：Moderate

Distributiononlyoccursbetweenmanufacturingandconsumersinthesupplychain.

Answer：False

Difficulty：Moderate

Companiesinthesameindustryoftenselectverydifferentdistributionnetworks，becausethechoiceofthedistributionnetworkcanbeusedtoachieveavarietyofsupplychainobjectivesrangingfromlowcosttohighresponsiveness.

Answer：True

Difficulty：Moderate

Themainadvantageofadistributionnetworkwithlocalstorageisthatitcanlowerthedeliverycostandprovideafasterresponsethanothernetworks.

Answer：True

Difficulty：Moderate

Whendesigningsupplychainnetworks，companiesmustbuildappropriateflexibilitytohelpcounterfluctuationsinexchangeratesanddemandacrossdifferentcountries.

Answer：True

Difficulty：Moderate

Inventoryandfacilitycostsincreaseasthenumberoffacilitiesinasupplychainincrease.

Answer：True

Difficulty：Moderate

Transportationcostsincreaseasthenumberoffacilitiesisincreased.

Answer：False

Difficulty：Moderate

Whenfacedwithanetworkdesigndecision，thegoalofamanageristodesignanetworkthatminimizesthefirm’scostswhilesatisfyingcustomerneedsintermsofdemandandresponsiveness.

Answer：False

Difficulty：Hard

Thesupplychainnetworkisdesignedtomaximizetotalprofits，takingintoaccounttheexpectedmarginanddemandineachmarket，variouslogisticsandfacilitycosts，andthetaxesandtariffsateachlocation.

Answer：True

Difficulty：Easy

Decisionsmadeduringthesupplychaindesignphaseregardingsignificantinvestmentsinthesupplychain，suchasthenumberandsizeofplantstobuild，thenumberoftruckstopurchaseorlease，andwhethertobuildorleasewarehousespace，cannotbealteredintheshortterm.

Answer：True

Difficulty：Moderate

Decisionsmadeduringthesupplychaindesignphaseregardingsignificantinvestmentsinthesupplychain，suchasthenumberandsizeofplantstobuild，thenumberoftruckstopurchaseorlease，andwhethertobuildorleasewarehousespace，rarelyremaininplaceforseveralyears.

Answer：False

Difficulty：Moderate

Decisionsmadeduringthesupplychaindesignphaseregardingsignificantinvestmentsinthesupplychain，suchasthenumberandsizeofplantstobuild，thenumberoftruckstopurchaseorlease，andwhethertobuildorleasewarehousespace，definetheboundarieswithinwhichthesupplychainmustcompete.

Answer：True

Difficulty：Moderate

Long-termcontractsforbothwarehousingandtransportationrequirementswillbemoreeffectiveifthedemandandpriceofwarehousingdonotchangeinthefutureorifthepriceofwarehousinggoesup.

Answer：True

Difficulty：Easy

Long-termcontractsforbothwarehousingandtransportationrequirementswillbemoreeffectiveifeitherdemandorthepriceofwarehousingdropsinthefuture.

Answer：False

Difficulty：Moderate

Thepresentvalueoffuturecashflowsisfoundbyusingadiscountfactor.

Answer：True

Difficulty：Moderate

Therateofreturnkisalsoreferredtoasthepresentvalueofcapital.

Answer：False

Difficulty：Easy

AnegativeNPVforanoptionindicatesthattheoptionwilllosemoneyforthesupplychain.

Answer：True

Difficulty：Moderate

ThedecisionwiththelowestNPVwillprovideasupplychainwiththehighestfinancialreturn.

Answer：False

Difficulty：Moderate

Inreality，demandandpricesarehighlyuncertainandarelikelytofluctuateduringthelifeofanysupplychaindecision.

Answer：True

Difficulty：Moderate

Thegoalofaggregateplanningistosatisfydemandinawaythatminimizesprofit.

Answer：False

Difficulty：Easy

Aggregateplanningisaprocessbywhichacompanydetermineslevelsofcapacity，production，subcontracting，inventory，stockouts，andevenpricingoveraspecifiedtimehorizon.

Answer：True

Difficulty：Moderate

Aggregateplanningsolvesproblemsinvolvingaggregatedecisionsratherthanstockkeepingunit(SKU)leveldecisions.

Answer：True

Difficulty：Easy

Forecastingerrorsaredealtwithinaggregateplansusingeithersafetybacklogorsafetycapacity.

Answer：False

Difficulty：Moderate

Safetyinventoryisdefinedasinventoryheldtosatisfydemandthatishigherthanforecasted.

Answer：True

Difficulty：Easy

Safetycapacityisdefinedascapacityusedtosatisfydemandthatislowerthanforecasted.

Answer：False

Difficulty：Easy

Companiesshouldworkwithdownstreampartnerstoproduceforecastsandwithupstreampartnerstodetermineconstraintswhendoingaggregateplanning.

Answer：True

Difficulty：Easy

Theaggregateplanshouldbeviewedprimarilyasanin-housetoolthatdoesnotneedtobecommunicatedtosupplychainpartners.

Answer：False

Difficulty：Easy

Giventhatforecastsarealwayswrongtosomedegree，theaggregateplanneedstohavesomeflexibilitybuiltintoitifitistobeuseful.

Answer：True

Difficulty：Moderate

Withsupplyanddemandmanagementdecisionsbeingmadeindependently，itiseasiertocoordinatethesupplychain，therebyincreasingprofit.

Answer：False

Difficulty：Moderate

Afirmcanvarysupplyofproductbycontrollingproductioncapacityandinventory.

Answer：True

Difficulty：Easy

Afirmthatusesflexibleworkhoursfromtheworkforcetomanagecapacitytobettermeetdemandisusingaseasonalworkforce.

Answer：False

Difficulty：Moderate

Offeringapromotionduringapeakperiodthathassignificantforwardbuyingcreatesevenmorevariabledemandthanbeforethepromotion.

Answer：True

Difficulty：Easy

Averageinventorydecreasesifapromotionisrunduringthepeakperiodandincreasesifthepromotionisrunduringtheoff-peakperiod.

Answer：False

Difficulty：Easy

Promotingduringapeakdemandmonthmaydecreaseoverallprofitabilityifasignificantfractionofthedemandincreaseresultsfromaforwardbuy.

Answer：True

Difficulty：Hard

Asforwardbuyingbecomesasmallerfractionofthedemandincreasefromapromotion，itislessprofitabletopromoteduringthepeakperiod.

Answer：False

Difficulty：Hard

Astheproductmargindeclines，promotingduringthepeakdemandperiodbecomeslessprofitable.

Answer：True

Difficulty：Easy

Cycleinventoryexistsbecauseproducingorpurchasinginlargelotsallowsastageofthesupplychaintoexploiteconomiesofscaleandincreasecost.

Answer：False

Difficulty：Moderate

Alotorbatchsizeisthequantitythatastageofthesupplychaineitherproducesorpurchasesatagiventime.

Answer：True

Difficulty：Moderate

Cycleinventoryisthephysicalinventoryinthesupplychainduetoeitherproductionorpurchasesdemandedbythecustomer.

Answer：True

Difficulty：Moderate

Theinventoryprofileisaplotdepictingthelevelofinventoryovertime.

Answer：True

Difficulty：Easy

Adiscountisvolume-basedifthepricingscheduleoffersdiscountsbasedonthequantityorderedinasinglelot.

Answer：False

Difficulty：Hard

Adiscountisvolume-basedifthediscountisbasedonthetotalquantitypurchasedoveragivenperiod，regardlessofthenumberoflotspurchasedoverthatperiod.

Answer：True

Difficulty：Easy

Pricingscheduleswithallunitquantitydiscountsencourageretailerstoincreasethesizeoftheirlots，whichreducestheaverageinventoryandflowtimeinasupplychain.

Answer：False

Difficulty：Moderate

Safetyinventoryisinventorycarriedforthepurposeofsatisfyingdemandthatexceedstheamountforecastedforagivenperiod.

Answer：True

Difficulty：Moderate

Safetyinventoryiscarriedbecausedemandforecastsareaccurateandaproductshortagemayresultiftheforecastdemandexceedstheactualdemand.

Answer：False

Difficulty：Moderate

Raisingthelevelofsafetyinventoryincreasesproductavailabilityandthusthemargincapturedfromcustomerpurchases.

Answer：True

Difficulty：Moderate

Raisingthelevelofsafetyinventoryincreasesinventoryholdingcosts.

Answer：True

Difficulty：Easy

Carryingexcessiveinventorycanhelpcounterdemandvolatilitywhennewproductscomeonthemarket.

Answer：False

Difficulty：Moderate

Theappropriatelevelofsafetyinventoryisdeterminedbytheuncertaintyofbothdemandandsupplyandthedesiredlevelofcycleinventory.

Answer：False

Difficulty：Moderate

Astheuncertaintyofsupplyordemandgrows，therequiredlevelofsafetyinventoriesincreases.

Answer：True

Difficulty：Moderate

Asthedesiredlevelofproductavailabilityincreases，therequiredlevelofsafetyinventorydecreases.

Answer：False

Difficulty：Easy

Leadtimeisthegapbetweenwhenanorderisplacedandwhenitisreceived.

Answer：True

Difficulty：Easy

Periodicreviewpoliciesrequiremoresafetyinventorythancontinuousreviewpoliciesforthesamelevelofproductavailability.

Answer：True

Difficulty：Easy

Whenusingacontinuousreviewpolicy，amanagerhastoaccountfortheuncertaintyofdemandduringtheleadtimeandthereviewinterval.

Answer：False

Difficulty：Easy

MultiplyChoice

Whichofthefollowingisnotastagewithinatypicalsupplychain?

Customers

Retailers

Wholesalers/Distributors

Manufacturers

Alloftheabovearestageswithinatypicalsupplychain.

Answer：e

Difficulty：Easy

Supplychainprofitabilityis

notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.

thetotalprofittobesharedacrossallsupplychainstages.

thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.

thetotalrevenuegeneratedbythedistributorstageofthesupplychain.

bandconly

Answer：e

Difficulty：Difficult

Successfulsupplychainmanagementrequireswhichofthefollowingdecisionphases?

supplychainstrategy/design

supplychainplanning

supplychainoperation

alloftheabove

aandbonly

Answer：d

Difficulty：Moderate

Theobjectiveofcustomerorderentryisto

getthecorrectorderstocustomersbythepromisedduedateatthelowestpossiblecost.

maintainarecordofproductreceiptandcompletepayment.

maximizetheconversionofcustomerarrivalstocustomerorders.

ensurethatordersarequicklyandaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

noneoftheabove

Answer：d

Difficulty：Easy

Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategicdecisionsrelatingtosupplychaindesign，because

itcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

itspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.

itclearlydefinestheprocessesinvolvedandtheownersofeachprocess.

itfocusesonprocessesthatareexternaltothefirm.

itfocusesonprocessesthatareinternaltothefirm.

Answer：a

Difficulty：Hard

Whichofthefollowingstatementsaboutpullprocessesisaccurate?

Mayalsobereferredtoasspeculativeprocesses.

Executionisinitiatedinanticipationofcustomerorders.

Atthetimeofexecution，demandmustbeforecast.

Mayalsobereferredtoasreactiveprocesses.

Noneoftheaboveareaccurate.

Answer：d

Difficulty：Easy

Whichofthefollowingstatementsaboutpushprocessesisaccurate?

Mayalsobereferredtoasspeculativeprocesses.

Executionisinitiatedinresponsetocustomerorders.

Atthetimeofexecution，demandisknownwithcertainty.

Mayalsobereferredtoasreactiveprocesses.

Noneoftheaboveareaccurate.

Answer：a

Difficulty：Easy

Supplychainmacroprocessesincludewhichofthefollowing?

CustomerRelationshipManagement(CRM)

InternalSupplyChainManagement(ISCM)

SupplierRelationshipManagement(SRM)

alloftheabove

noneoftheabove

Answer：d

Difficulty：Easy

Acompany’scompetitivestrategy

definesthesetofcustomerneedsthatitseekstosatisfythroughitsproductsandservices.

specifiestheportfolioofnewproductsthatitwilltrytodevelop.

specifieshowthemarketwillbesegmentedandhowtheproductwillbepositioned，priced，andpromoted.

determinesthenatureofprocurementandtransportationofmaterialsaswellasmanufactureanddistributionoftheproduct.

determineshowitwillobtainandmaintaintheappropriatesetofskillsandabilitiestomeetcustomerneeds.

Acompany’ssupplychainstrategy

definesthesetofcustomerneedsthatitseekstosatisfythroughitsproductsandservices.

specifiestheportfolioofnewproductsthatitwilltrytodevelop.

specifieshowthemarketwillbesegmentedandhowtheproductwillbepositioned，priced，andpromoted.

determinesthenatureofprocurementandtransportationofmaterialsaswellasmanufactureanddistributionoftheproduct.

determineshowitwillobtainandmaintaintheappropriatesetofskillsandabilitiestomeetcustomerneeds.

Answer：d

Difficulty：Easy

Asupplychainstrategyincludes

supplierstrategy.

operationsstrategy.

logisticsstrategy.

alloftheabove

noneoftheabove

Answer：d

Difficulty：Moderate

Customerdemandfromdifferentsegmentsvariesalongwhichofthefollowingattributes?

Thequantityofproductneededineachlot.

Theresponsetimethatcustomersarewillingtotolerate.

Thevarietyofproductsneeded.

Theservicelevelrequired.

alloftheabove

Answer：e

Difficulty：Easy

Whichofthefollowingisnotanattributealongwhichcustomerdemandvaries?

Theuniquenessoftheproduct.

Thequantityofproductneededineachlot.

Thevarietyofproductsneeded.

Thedesiredrateofinnovationintheproduct.

Alloftheaboveareattributes.

Answer：a

Difficulty：Moderate

Theuncertaintyofcustomerdemandforaproductisthe

rateofstrategicuncertainty.

demanduncertainty.

implieddemanduncertainty.

averageforecasterror.

noneoftheabove

Answer：b

Difficulty：Moderate

Theuncertaintythatexistsduetotheportionofdemandthatthesupplychainisrequiredtomeetisthe

rateofstrategicuncertainty.

demanduncertainty.

implieddemanduncertainty.

averageforecasterror.

noneoftheabove

Answer：c

Difficulty：Moderate

Whichofthefollowingsupplychaincapabilitieswillcausesupplyuncertaintytoincrease?

Frequentbreakdowns

Unpredictableandlowyields

Poorquality

Limitedsupplycapacity

alloftheabove

Answer：e

Difficulty：Easy

Whichofthefollowingisnotamajordriverofsupplychainperformance?

Facilities

Inventory

Transportation

Information

Alloftheabovearemajordriversofsupplychainperformance.

Answer：e

Difficulty：Easy

Whichofthefollowingisnotamajordriverofsupplychainperformance?

Customers

Facilities

Inventory

Transportation

Information

Answer：a

Difficulty：Moderate

Theplacesinthesupplychainnetworkwhereproductisstored，assembled，orfabricatedareknownas

facilities.

inventory.

transportation.

information.

customers.

Answer：a

Difficulty：Easy

Thewarehousingmethodologythatusesatraditionalwarehousetostoreallofonetypeofproducttogetheris

warehouseunitstorage.

stockkeepingunit(SKU)storage.

joblotstorage.

cross-docking.

noneoftheabove

Answer：b

Difficulty：Moderate

Seasonalinventoryshouldbeusedwhen

acompanycanrapidlychangetherateofitsproductionsystemataverylowcost.

changingtherateofproductionisexpensive(e.g.，whenworkersmustbehiredorfired).

adjustingtoaperiodoflowdemandwithoutincurringlargecosts.

theworldisperfectlypredictable.

productionrateisflexible.

Answer：a

Difficulty：Hard

Theprocessbywhichafirmdecideshowmuchtochargecustomersforitsgoodsandservicesis

supplychaincoordination.

forecasting.

aggregateplanning.

revenuemanagement.

pricing.

Answer：e

Difficulty：Easy

Whichofthefollowingaremeasuresofcustomerservicethatareinfluencedbythestructureofthedistributionnetwork?

Returnability

Ordervisibility

Customerexperience

Productavailability

alloftheabove

Answer：e

Difficulty：Moderate

Whichofthefollowingisnotameasureofcustomerservicethatisinfluencedbythestructureofthedistributionnetwork?

Returnability

Customerexperience

Customermaturity

Productavailability

Alloftheabovearemeasuresofcustomerservice.

Answer：c

Difficulty：Easy

Thetimebetweenwhenacustomerplacesanorderandreceivesdeliveryis

responsetime.

productvariety.

productavailability.

customerexperience.

ordervisibility.

Answer：a

Difficulty：Easy

Thenumberofdifferentproducts/configurationsthatacustomerdesiresfromthedistributionnetworkis

responsetime.

productvariety.

productavailability.

customerexperience.

ordervisibility.

Answer：b

Difficulty：Easy

Asthenumberoffacilitiesinasupplychainincreases，totalfacilitycosts

decrease.

remainthesame.

increase.

increasetoapointandthendecrease.

decreasetoapointandthenincrease.

Answer：c

Difficulty：Moderate

Totallogisticscostsforasupplychainnetworkareasumof

inventoryandfacilitycosts.

inventory，facility，anddistributorcosts.

facility，transportation，anddistributorcosts.

inventory，transportation，andfacilitycosts.

noneoftheabove

Answer：d

Difficulty：Moderate

Asthenumberoffacilitiesinasupplychainnetworkincreases，totallogisticscostswill

decrease.

decreaseatfirstandthenincrease.

increase.

increaseatfirstandthendecrease.

neitherincreaseordecrease.

Answer：b

Difficulty：Moderate

Whichofthefollowingarekeydecisionsinthedesignofadistributionnetwork?

Willproductbedeliveredtothecustomerlocationorpickedupfromapre-ordainedsite?

Willproductflowthroughaproductionfacility?

Willproductflowthroughanintermediary(orintermediatelocation)?

alloftheabove

aandconly

Answer：e

Difficulty：Moderate

Supplychainnetworkdesigndecisionsinclude

onlythelocationofmanufacturing，storage，ortransportation-relatedfacilities.

onlytheallocationofcapacityandrolestoeachfacility.

boththelocationofmanufacturing，storage，ortransportation-relatedfacilitiesandtheallocationofcapacityandrolestoeachfacility.

neitherthelocationofmanufacturing，storage，ortransportation-relatedfacilitiesnortheallocationofcapacityandrolestoeachfacility.

noneoftheabove

Answer：c

Difficulty：Easy

Supplychainnetworkdesigndecisionsclassifiedasfacilityroleareconcernedwith

whatprocessesareperformedateachfacility.

wherefacilitiesshouldbelocated.

howmuchcapacityshouldbeallocatedtoeachfacility.

whatmarketseachfacilityshouldserveandwhichsupplysourcesshouldfeedeachfacility.

noneoftheabove

Answer：a

Difficulty：Moderate

Supplychainnetworkdesigndecisionsclassifiedasfacilitylocationareconcernedwith

whatprocessesareperformedateachfacility.

wherefacilitiesshouldbelocated.

howmuchcapacityshouldbeallocatedtoeachfacility.

whatmarketseachfacilityshouldserveandwhichsupplysourcesshouldfeedeachfacility.

noneoftheabove

Answer：b

Difficulty：Easy

Developingcountriesoftencreatefreetradezoneswhere

dutiesandtariffsareimposedaslongasproductionisusedprimarilyforexport.

dutiesandtariffsareimposedaslongasproductionisusedprimarilyforimport.

dutiesandtariffsarerelaxedaslongasproductionisusedprimarilyforexport.

dutiesandtariffsarerelaxedaslongasproductionisusedprimarilyforimport.

dutiesandtariffsareincreasedaslongasproductionisusedprimarilyforexport.

Answer：c

Difficulty：Easy

Buildingsomeover-capacityinthesupplychainnetworkandmakingthecapacityflexibleallowsafirmtoalterproductionflowswithinthesupplychainto

producelessinfacilitiesthathavealowercostbasedoncurrentexchangerates.

producemoreinfacilitiesthathavealowercostbasedoncurrentexchangerates.

producemoreinfacilitiesthathaveahighercostbasedoncurrentexchangerates.

producelessinfacilitiesthathavethesamecostbasedoncurrentexchangerates.

Noneoftheaboveareaccurate.

Answer：b

Difficulty：Moderate

Positiveexternalitiesareinstanceswhere

thecollocationofmultiplefirmsbenefitsallofthem.

thedispersionofmultiplefirmsbenefitsallofthem.

thecooperationofmultiplefirmsbenefitsallofthem.

thecoordinationofmultiplefirmsbenefitsallofthem.

thedisagreementofmultiplefirmsbenefitsallofthem.

Answer：a

Difficulty：Moderate

Thebasisforallstrategicandplanningdecisionsinasupplychaincomesfrom

theforecastofdemand.

salestargets.

profitabilityprojections.

productionefficiencygoals.

alloftheabove

Answer：a

Difficulty：Easy

Forpushprocesses，amanagermustforecastwhatcustomerdemandwillbeinorderto

plantheservicelevel.

planthelevelofavailablecapacityandinventory.

planthelevelofproductivity.

planthelevelofproduction.

noneoftheabove

Answer：d

Difficulty：Moderate

Forpullprocesses，amanagermustforecastwhatcustomerdemandwillbeinorderto

plantheservicelevel.

planthelevelofavailablecapacityandinventory.

planthelevelofproductivity.

planthelevelofproduction.

noneoftheabove

Answer：b

Difficulty：Moderate

Ingeneral，thefurtherupthesupplychainacompanyis(orthefurthertheyarefromtheconsumer),

thegreaterthedistortionofinformationtheyreceive.

thesmallerthedistortionofinformationtheyreceive.

theinformationtheyreceiveismoreaccurate.

theinformationtheyreceiveismoreuseful.

noneoftheabove

Answer：a

Difficulty：Moderate

Whichofthefollowingisnotaforecastingmethod?

qualitative

timeseries

causal

simulation

Alloftheaboveareforecastingmethods.

Answer：e

Difficulty：Moderate

Predictablevariabilityis

changeindemandthatcanbeforecasted.

changeindemandthatcannotbeforecasted.

changeindemandthathasbeenplanned.

changeindemandthathasbeenscheduled.

alloftheabove

Answer：a

Difficulty：Easy

Whichofthefollowingisnotaproblemcausedbyproductsexperiencingpredictablevariabilityofdemand?

highlevelsofstockoutsduringpeakdemand

highlevelsofexcessinventoryduringperiodsoflowdemand

increasedresponsivenessofthesupplychain

increasedcostsinthesupplychain

decreasedresponsivenessofthesupplychain

Answer：c

Difficulty：Easy

Afirmcanhandlepredictablevariabilitybymanaging

supplyusingcapacity，inventory，tradepromotions，andbacklogs.

supplyusingcapacity，inventory，subcontracting，andbacklogs.

demandusingshort-termpricediscountsandtradepromotions.

aandconly

bandconly

Answer：e

Difficulty：Easy

Seasonaldemandcanbemetby

maintainingenoughmanufacturingcapacitytomeetdemandinanyperiod.

buildingupinventoryduringtheoffseasontomeetdemandduringpeakseasons.

offeringapricepromotionduringperiodsoflowdemandtoshiftsomeofthedemandintoaslowperiod.

alloftheabove

aandbonly

Answer：d

Difficulty：Moderate

Theadvantageofmaintainingenoughmanufacturingcapacitytomeetdemandinanyperiodis

verylowinventorycostsbecauseinventoryneedstobecarriedfromperiodtoperiod.

verylowinventorycostsbecausenoinventoryneedstobecarriedfromperiodtoperiod.

veryhighinventorycostsbecausenoinventoryneedstobecarriedfromperiodtoperiod.

veryhighinventorycostsbecauseexpensivecapacitywouldgounusedduringmostmonthswhendemandwaslower.

noneoftheabove

Answer：b

Difficulty：Moderate

Thedisadvantageofmaintainingenoughmanufacturingcapacitytomeetdemandinanyperiodis

muchoftheexpensivecapacitywouldgounusedduringmostmonthswhendemandwaslower.

theexpensivecapacitywouldbeusedconsistentlythroughouttheyear.

mostoftheexpensivecapacitywouldstillbeusedduringmostmonthswhendemandwaslower.

verylowinventorycostsbecausenoinventoryneedstobecarriedfromperiodtoperiod.

Noneoftheabovearetrue.

Answer：a

Difficulty：Moderate

Afirmcanvarysupplyofproductbycontrolling

productioncapacityandinventory.

productioncapacityandpricepromotions.

pr