七種常見類型外貿(mào)業(yè)務(wù)員英文書信模板

七種常見類型外貿(mào)業(yè)務(wù)員英文書信模板

1.主動(dòng)跟新買家建立聯(lián)系

DearSir:

WeunderstandfromyourinformationpostedonAthatyouareinthemarketforLedlight.Wewouldliketotakethisopportunitytointroduceourcompanyandproducts,withthehopethatwemayworkwithBrightIdeasImportsinthefuture.

Weareajointventurespecializinginthemanufactureandexportofledlight.Wehaveenclosedourcatalog,whichintroducesourcompanyindetailandcoversthemainproductswesupplyatpresent.YoumayalsovisitouronlinecompanyintroductionatHttp://whichincludesourlatestproductline.

Shouldanyoftheseitemsbeofinteresttoyou,pleaseletusknow.Wewillbehappytogiveyouaquotationuponreceiptofyourdetailedrequirements.

Welookforwardtoreceivingyourenquiressoon.

Sincerely,

JohnRoberts

2.對(duì)新買家要求建立業(yè)務(wù)聯(lián)糸的回復(fù)

DearMr.Jones:

Wehavereceivedyourletterof9thAprilshowingyourinterestinourcompleteproductinformation.

Ourproductlinesmainlyincludehighqualitytextileproducts.Togiveyouageneralideaofthevariouskindsoftextilesnowavailableforexport,wehaveenclosedacatalogueandapricelist.YoumayalsovisitouronlinecompanyintroductionatHttp://whichincludesourlatestproductline.

Welookforwardtoyourspecificenquiriesandhopetohavetheopportunitytoworktogetherwithyouinthefuture.

Sincerely,

3.向老客戶介紹公司新的產(chǎn)品信息

DearMr.Jones:

Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.

Webelievethatyouwillfindsomeattractiveadditionstoourproductline.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloseinspection.

Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.

Sincerely,

4.回復(fù)對(duì)某個(gè)產(chǎn)品的查詢

DearMr.Jones:

Thankyouforyourinquiryof16March.Wearepleasedtohearthatyouareinterestedinourproduct"toaster".

We'veenclosedthephotoanddetailedinformationoftheproductforyourreference:

Product:toaster

Specification:xxxxxxxxxxxxxxx

Package:1pcs/box

Price:10usd/pcs

Payment:L/C

Forpurchasequantitiesover1,000pcsofindividualitemswewouldallowyouadiscountof1%.PaymentistobemadebyirrevocableL.Catsight.

Welookforwardtoreceivingyourfirstorder.

Sincerely,

5.無法提供對(duì)方查詢中所要求的產(chǎn)品時(shí)

DearMr.Jones:

Thankyouforyourenquiryof12Marchcate9cable.

Weappreciateyoureffortsinmarketingourproductsandregretverymuchthatweareunabletosupplythedesiredgoodsduetoexcessivedemand.

Wewould,however,liketotakethisopportunitytoofferthefollowingmaterialasaclosesubstitute:

Cate5,US$__permeterFOBShanghai,includingyourcommission2%.

Pleasevisitourcatalogatformoreinformationonthisitem.Ifyoufindtheproductacceptable,pleaseemailusassoonaspossible.

Sincerely,

6.查詢對(duì)方公司的產(chǎn)品

DearSirorMadam:

Weknowthatyouareexportersoftextilefabrics.Wewouldlikeyoutosendusdetailsofyourvariousranges,includingcolorsandprices,andalsosamplesofthedifferentqualitiesofmaterialused.

Wearevolumedealersintextilesandbelievethereisapromisingmarketinourareaformoderatelypricedgoodsofthiskindmentioned.

Whenquoting,pleasestateyourtermsofpaymentanddiscountyouwouldallowonpurchasesofquantitiesofnotlessthan1000metersofindividualitems.PricesquotedshouldincludeinsuranceandfreighttoSanFrancisco.

Sincerely,

7.幾種報(bào)盤

(a.)

DearMr.Jones:

WethankyouforyouremailenquiryforbothgroundnutsandWalnutmeatCNFCopenhagendatedFebruary,21.

Inreply,weofferfirm,subjecttoyourreplyreachingusonorbeforeFebruary26for250metrictonsofgroundnuts,handpicked,shelledandungradedatRMB2000netpermetrictonCNFCopenhagenandanyotherEuropeanMainPorts.ShipmenttobemadewithintwomonthsafterreceiptofyourorderpaymentbyL/Cpayablebysightdraft.

Pleasenotethatwehavequotedourmostfavorablepriceandareunabletoentertainanycounteroffer.

Asyouareawarethattherehaslatelybeenalargedemandfortheabovecommodities.Suchgrowingdemandwilllikelyresultinincreasedprices.Howeveryoucansecurethesepricesifyousendusanimmediatereply.

Sincerely,

(b.)

DearMr.Jones:

WethankyouforyourletterdatedApril8inquiringaboutourleatherhandbags.Asrequested,wetakepleasureinofferingyou,subjecttoourfinalconfirmation,300dozendeerskinhandbagsstyleNo.MS190at$124.00perdozenCIFHamburg.

Shipmentwillbeeffectedwithin20daysafterreceiptoftherelevantL/CissuedbyyourfirstclassbankinourfavoruponsigningSalesContract.

Wearemanufacturingvariouskindsofleatherpursesandwaistbeltsforexportation,andenclosedabrochureofproductsforyourreference.Wehopesomeofthemmeetyourtasteandneeds.

Ifwecanbeofanyfurtherhelp,pleasefeelfreetoletusknow.Customers'inquiriesarealwaysmeetwithourcarefulattention.

Sincerely,

(c.)

Re:SWCSugar

DearSirs,

WeareinreceiptofyourletterofJuly17,2002askingustooffer10,000metrictonsofthesubjectsugarforshipmenttoJapanandappreciateverymuchyourinterestinourproduct.

Tocomplywithyourrequest,weareofferingyouthefollowing:

1.Commodity:QingdaoSuperiorWhiteCrystalSugar.

2.Packing:Tobepackedinnewgunnybagof100kgs.each.

3.Quantity:Tenthousand(10000)metrictons.

4.Price:USdollarsonehundredandfive(US$105.00)permetricton,FobQingdao.

5.Payment:100%byirrevocableandconfirmedletterofcredittobeopenedinourfavorthroughA1bankinQingdaoandtobedrawnatsight.

6.Shipment:ThreeorfourweeksafterreceiptofletterofcreditbythefirstavailableboatsailingtoYokohamadirect.

Pleasenotethatwedonothavemuchreadystockonhand.Therefore,itisimportantthat,inordertoenableustoeffectearlyshipment,yourletterofcreditshouldbeopenedintimeifourpricemeetswithyourapproval.

Weareawaitingyourreply.

Sincerely,未回復(fù)跟進(jìn)：Hopeyouarefine,myfriend.

ItisregretthatIhaven'treceiveanyinformationfromyourside.MayIhaveyourideaaboutouroffer?Wewilltrytosatisfyyouuponreceiptofyourreply.Aswedon'twanttolostagoodcustomerlikeyou!

Ifthereisanythingwecandoforyou,weshallbemorethanpleasedtodoso.Hopewecanbuildgoodcooperationwithyour.

如果客人還沒有回信,一周后再問客人不回信的真實(shí)原因.(一般情況,70%的客人會(huì)告訴你他的原因)

Gladtocontactyouagain!

Haveyoukindlycheckmyoffer?Hopetheyareworkableforyourmarket!Sorrythatwestilldon'treceiveanyinformationfromyou.Iwouldappreciateforyouranycommentaboutouroffer,includingprice,quality,service.Nomatterifitispositiveanswer,Itisgreathelpforustomeetyourrequirement.

Waitingforyourfavorablereplysoon!

之后的日子里,可以嘗試新產(chǎn)品的報(bào)價(jià),刺激下客人的神經(jīng).

我通常是這樣寫的：

goodday!

myquotationofdigitalphotoframeyoumighthavereceivedandconsiderated.couldyoukindlyadviseyourcommentsatyourearlierconvenience?

iftheproductsisnotyourare

expecting,plsadvisemeyourdetailsrequirement,iwillre-offerasap.

iamofserviceatanytime!

但是，不同的客人，我會(huì)變換著寫郵件，讓客人知道我們公司，產(chǎn)品的存在．我不會(huì)把客人纏得太緊，約十來天給他一封郵件我通常這樣回復(fù)的：

Dear***,

Wishyouhaveaniceday!

MayIaskwhetheryouhavereceivedmyquotation?NowIamsendingitagain,ifyouhaveanyotherideas.Pleasefeelfreetocontactme.Wewilldomuchbetterifyoucangiveanyadvicestous.

IamwaitingforyourreplyASAP.

Bestregards

Wennie．但是，想成功可不是容易的事情．

dearsir

haveyoureceivedourquotationof...,ifyouhaveanyfurtherquestion,pleasedon'thesitatetocontactus.wearewaitingforyoucommentaboutourquotation.

wehopethatwecanestablishagoodbusinessrelationshipwithyouinthenearestfuture.

yourpromptreplywillbeappreciate.

回復(fù)A：直接去函敦促DearHugoChu,Wisheverythingwellwithyouandyouresteemedcompany!WeareinreceiptofyourletterdatedAug10,andasrequestedwasexpressedyou3cataloguesforourrefrigerationgoods.Wehopetheywillreachyouinduecourseandwillhelpyouinmakingyourselection.Wishwewillpromotebusinessaswellasfriendship!Bestwishes!Kevin

回復(fù)B：先寫郵件問清情況。本人覺得先寫郵件問清情況，簡(jiǎn)單的詢問，如HAVEYOURECEIVEDMYP/I,ISTHEREANYQUESTIONORPROBLEMWITHYOU?再問何時(shí)開L/C或匯訂金過來.....如客戶沒回復(fù)，那你應(yīng)該(很有必要)打個(gè)電話過去問清情況。是價(jià)格問題還是臨時(shí)發(fā)生改變?客戶是中間商，還在等最終客戶的確認(rèn)？還是其它問題？然后根據(jù)情況做一些措施看能否挽回這一張訂單。DearSir,Goodmorning!Hopeyouhavegotawonderfulweekend!Forseveraldaysnonewsfromyou,myfriend.NowIamwritingforremindingyouaboutourofferforitemof****dated******accordingtoyourrelativeinquiry.Haveyougot(orchecked)thepricesornot?(Youcanaddsomewordstointroduceyouradvantageofyourproductorsomethingelsetoattractthecustomer).Anycommentsbyreturnwillbemuchappreciated.Itwillbeourbigpleasureifwehaveopportunitiestobeonsevericeofyouinnearfuture.Lookingforwardtoyourpromptresponse,Thanksandbestregards,YoursFaithfullyKevin

回復(fù)C：如果仍然沒有回音的話，可以在一、兩個(gè)月后再寫一封信。DearSir,NowIamwritingforkeepingintouchwithyouforfurtherbusiness.Ifanynewinquiry,welcomehereandIwilltrymybesttosatisfyyouwellwithcomptetitivepricesasperyourrequest.Bytheway,howaboutyourorder(orbusiness)withitem***?IfstillpendingIwouldliketoofferourlatestpricestopromoteanopportunitytocooperatewitheachother.Thanksandbestregards,Kevin最簡(jiǎn)潔開發(fā)信模板here,exportingwithgoodqualityandlowpriceinUS.Callme,let'stalkdetails.Rgds,

很簡(jiǎn)潔開發(fā)信模板We,Co.Ltd,isprofessionalinprecisionmachiningfornearlly10years,coveringhighprecisionmachiningparts,castingparts,metalparts,etc.

Hopetoestablishbusinessrelationshipwithyou!Shouldyouwannaknowmoreaboutourcompany,plsvisit.Anycomments,that'llbeappreciated!

Thanks.

簡(jiǎn)潔開發(fā)信模板1介紹強(qiáng)項(xiàng)HiSir,

Gladtohearthatyou'reonthemarketLedlight.

Wespecializeinthisfieldforseveralyears,withthestrengthof

,withgoodqualityandpretty

competitiveprice.Shouldyouhaveanyquestions,plsdonothesitatetocontactme.

FREESAMPLESwillbesentforyourevaluation!Tks&br,

簡(jiǎn)潔開發(fā)信模板2介紹以往大客戶HiKelvin,Gladtohearthatyou'reonthemarketfor

items.Thisis

from

inChina.Wespecializedin

for10years,withthecustomersofCoca-Cola,Craft,Pepsi,etc.,andhopetofindawaytocooperatewithyou!Pleasefindthepictureswithmodelsanddifferentpackaginginattachment.AnAmericanguypurchasedthismodelinBIGquantitylastyear.Iwouldliketotrynow,ifit'ssuitableforEurope.FREESAMPLEScanbesentonrequest.Callme,let'stalkmore!

Thanksandbestregards,

沒反應(yīng)持續(xù)騷擾模板Dear

,Sorrytotroubleyouagain!Pleasefindmymailbelow.

Couldyoupleasekindlycheckbyreturntoday?Becausewe'llbeonholidayfromMay.1stto3rd.Thankyouinadvance!Bestregards,

再聯(lián)系，介紹其他熱銷產(chǎn)品模板Hi

,Meagain,

.

Didyoualreadyreceivemymaildatedon

?Now,I'dliketorecommendaHOT-SELLINGITEMtoyou!AnotherUScustomerinChicagogavemeabigorderinthismodel.Wouldyouliketohaveatryinyoustate?Pleasefindthephotoswithmanuelinattachment.

FREEsamplesalreadyprepared,andwillbesenttoyouasap.Hopewecandeal!Kindregards,

要快遞賬號(hào)模板Hi

,Thankyousomuchforyourkindreply!Sure,sampleswillbepreparedsoon.Couldyouplsgivemeyourcourieraccount?SuchasFedEx,DHL,UPS,TNT,etc.Eachoneisok.I'llinformyouthetrackingnumberafterparcelpicked!Pleasecontactmeiffurtherquestions.

Thankyou!Kindregards,

讓價(jià)折扣模板Dearsir,Plsfindthere-checkingthepriceasfollows:1)Supergrade,USD

,giveyouaspecialdiscountof2%2)Agrade,USD

,similarassupergrade,butpricemuchmorecompetitive.Hopewecandeal.

Thankyou!Rgds,

介紹新奇產(chǎn)品模板Hisir,Gladtoinformthatwealreadydevelopedauniquemodel,Minicellphonecharger,whichgoodforpromotion!We'dliketohighlyrecommendthismodeltoyou,plshaveatryinyourlocalmarketifpossible.

Enclosedthepicturewithtechnicalinfoforyourreview.

Freesamplescanbesentonrequest!Thanksandbestregards,

追蹤樣品反饋模板Dear

,Whataboutthefinaldecisionaboutoursamples?

Weneedyourcommentstogoahead!Thankyou!Kindregards,

追蹤目標(biāo)價(jià)格模板HiMr.Stefano,Sorrytodisturbyouagain!Regardingthequotationabout

,wouldyoupleaseletmeknowyourtargetprice?Plskindlycheckandrevertatyrearliest.

報(bào)價(jià)單模板QUOTATIONIModel:

ItemNo.:

Size:39mm(diaofhead)*102mm(length)*37mm(diaofend)Weight:95gPhoto:plsfindthedetailsinattachment

Packaging:1pc/polybag/cartonPcs/ctn:1000pcs/littlebagCtnsize:38*30*12cmGW/NW:11kg/10kgQ'ty/20'FCL:14,000pcs;Q'ty/40'FCL:28,000pcsPaymentterms:T/T(with30%deposit)Loadingport:Shanghai/NingboSamplecharge:FREESampleleadtime:1-3daysOrderleadtime:15-20daysFOBprice:USD2.20/pc對(duì)老客戶推薦信DearMr.Jones,Wehaverefreshedouronlinecatalogat,andnowitcoversthelatestnewproducts,whicharenowavailablefromstock.Webelievethatyouwillfindsomeattractiveadditionstoourproductline.Onceyouhavehadtimetostudythesupplement,pleaseletusknowifyouwouldliketotakethematterfurther.Wewouldbeveryhappytosendsamplestoyouforcloseinspection.Wewillkeepyouinformedonourprogressandlookforwardtohearingfromyou.Sincerely,JohnRobertsDearsirWearepleasedtogettoknowthatyouarepresentlyinthemarketforLEDlights,andasaspecializedmanufacturerandexporterforthisproductinChina,wesincerelyhopetoestablishbusinessrelationswithyouresteemedcorporation.

Herewithplsfindourcompetitiveofferasflws:

Product:

Specification:

packing:

Quantity:asperyrrequirement

Payment/Csight

Shipment:prompt

Iftheproductweofferedaboveissomedifferentfromwhatyourequireactually,kindlyinformusindetail,wewillbepleasedtore-offeryouasperyractualrequirementsasap.

Plsnotethattheproductpictureswillbesenttoyouuponyrrequest,andasmallsamplecouldalsobesenttoyouforyrfinalcheckingifthepriceisfinallyacceptable.

Toknowmoreaboutourcorporation,kindlyvisitourwebsite:www.

Plskindlycheckandrevertatyrearliest.熱銷產(chǎn)品推廣信DearSirorMadam:Haveyourecievedmylastemail.

Inthepastyear,someofourpedometerssoldverywell,wehopetheseitemswillmeetyourmarkettoo.Enclosedisthepricelistofour2008topsalespedometerforyourreference,pleasehavealook.

Otherwise,pleasenotethatmorethan100differencepedometerdesignsforyourchoice,ifanyinquiries,pleasefreetocontactus.

Awaityourgoodsound!開發(fā)新客戶郵件：DearSir,VerygladtosendE-mailtoyou,I’mJustin.IhavelearnedyournamefromthewebsitewhichshowsyouareinterestinLEDlights.FirstI’dliketointroduceourcompany,whichspecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets,OurproductsareseenonTV,InternetNetworks,ChainStores,MailOrderandCatalogHouses.Wewouldliketosupplyhigh-classproductsandsatisfyeverycustomer'sneeds.Weapproachyoutodayinthehopeofestablishinglongbusinessrelationswithyouandexpecttoenlargeourbusinessscope.Itwillbeagreatpleasuretoreceiveyourinquiriesforanyoftheitemsagainwhichwewillsendyouourcompetitivepricewithhighquality.Yourpromptreplywillbehighlyappreciated.Thanks&bestregardsYoursfaithfully,ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798

Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@

Website:ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798

Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751DearAlexXu,Thisis

Justin.Wespecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets.wehavesomanyledflashlightsthatwecan'tsurewhichproductsyouneed.soweattachsomeproduct'spictures,ifyoudon'tneedthem,pleaseletusknowwhichkindsofflashlightsyouwant.wewillgiveyoubestprice.ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCityTel:+86-574-83552798

Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@

Website:DearThomasStein,ThisisJustin.Wespecializeindevelopingandmanufacturingledflashlightsforinternationalmarkets.ForthisItem,ourpriceis9.5$(4LEDs,size:16X4.5X6CM),it'smuchexpensivethanyourtargetprice,butwethinkyouwillchooseourproducts.Yougetwhatyoupayfor.Iassureyouthequalityofourproduct.wealsohavethelowerpriceat6.3$(onlyhave2LEDs,size12x3.8x4.2cm)Ifyouhaveanyquestions,plsletusknow.Lookingforwardstoyourreplysoon.Bestregards,------------------------ContactPerson:MrJustinChuCompanyName:NingboZoYoImport&ExportCo.,LtdAdress:NO.160ShidaiRD,1311RM,Ninghaicountry,NingboCity,Tel:+86-574-83552798Fax:+86-574-83552793MSN:justin-chu@Skype:justine-751E-mail:justin@Website:DearThisisJustin.Wespecializeindevelopingandmanufacturingelectronicproductsforinternationalmarkets.ourproductsareseenonTV,InternetNetworks,ChainStores,andMailOrder.wewouldliketosupplyhigh-classproductsandsatisfyeverycustomer'sneed.ForthisItem,ourpriceisFOBNingbo6.6$.WesoldtoHongKonglastyear.It'shotsale.Wethinkyouwillchooseourproducts.Yougetwhatyoupayfor.Iassureyouthequalityofourproduct.MoreInformationasfollows:Certification:CESamplefee:50$.(refundafterorder)Sampletime:3-5daysMOQ:3000pcsproductioncycle:30dayspackaging:eachinbubblebaginwhiteboxwithEnglishinstructionmanaulPacking:100pcs/ctns=0.045CBMtransportationtime:35-45dayspayment:TT30%andbalanceagainstthecopyofB/LFMAutoScanRadioElectronicVolumeControlBuiltinSpeakerWaterResistantSuctionCupsforWallMountingInspectionstandard:GenerallytheacceptableinspectionstandardbasedonAQL2.5/4.0,ifyouneedhigherinspectionstandard,firstweneedtocheckifwecanreachthisstandard,andthenchecktheprice.Bytheway,canyouletusknowwhichmarketwillyousellto?andifitprintLOGOontheradio?whichcolordoyoulike?andourfactoryhavegottenorderthesedays,ifyouurgentlygettheproducts,pleasletusknow,thenwewillarrangetheproductionwell.Ifyouhaveanyquestions,plsletusknow.Lookingforwardstoyourreplysoon.Bestregards,------------------------ContactPerson:MrJustinChuCompan