機(jī)票預(yù)訂口譯

機(jī)票預(yù)訂口譯

AirChinaBookingOffice.Goodmorning.CanIhelpyou?

Yes.I’dlikeaneconomyflighttoHainannextWednesdayafternoon.

Onemoment,sir.I’llcheck…Therearenoseatsavailablethatafternoon.

Butthere’sared-eyeflight’at10p.m..Howaboutthisone,sir?

WehaveaconnectingflightviaNanjing.

Whattimedoesitleave?

Thedeparturetimeis9:25a.m.fromhereand12o’clocksharpfromNanjing.

ThatsoundsOK.

Well,sothat’sFlightNo.689withAirChinaforHainanat9:25a.m.nextWednesday,Sep.6th,viaNanjing.Isthatcorrect?

Canyoupleaseaddthistomymileage,please?I’musingPhoenixMilesSilver.

Noproblem,sir.PleasetellmeyourmembershipID.

I’veaddedit.Itwillbevalidifnorefundoccurs.

ChinaEasternAirlineBookingOffice.MayIhelpyou?

I’dliketomakeareservationtoXi’an.

Whenwouldyouliketogo?

ThesecondSundayofnextmonth.Ithinkit’sMay14th.

WehaveaflightleavingforXi’anviaBeijingat8:44a.m.IsthatOK?

DoyouhaveadirectflighttoXi’anintheafternoon?

Letmecheck…Yes,wehaveanonstopflight6atl:30p.m.

Itsoundsgood.Bytheway,doIneedaticketformy10-month-oldson?

I’mafraidso.Thefairis10%oftheoverheadpriceifhedoesn’ttakeaseat.

Thatsoundsfine.CanIreserveaseatnow?

Ineedaone-wayticketfromBeijingtoShanghai,please.

Whendoyouwanttotakeyourdeparture,Mr.Dong?

ThatisJuly2nd,toShanghai.Sorry,sir,allseatshavebeenbooked.HowaboutnextMonday?

I’mafraidthatwillbetoolate.

ThenshallIputyournameonthewaitinglist?

Whatdoyoumeanbythat?

ItmeansifsomeonecancelshisflightonSaturdaytoShanghai,Iwillgiveyouacall.

Ifitistheonlychoice,I’11havetoacceptit.

Thenpleasegivemeyourphonenumber.

Contactmeassoonaspossible,OK?

Iwill,sir.Iwillletyouknowstraightaway.ThankyouforflyingwithAirChina.

Thankyouforyourhelp.Bye

Goodbyeandhaveaniceday!

IsthatAirChinaBookingOffice?

Yes,sir.MayIhelpyou?

I’dliketobookareturnticketfromBeijingtoLondonanytimeinearlySeptember.

Anyspecialrequirements,sir?

Yes,I’dlikeanonstopflight.Andwouldyoupleaseleavethereturnticketopen?

yourtelephonenumberinBeijingwherewecancallyou?

Pleasecheckinatleast2hourspriortotheflightdeparture.IsthereanythingelseIcandoforyou?

I’llcheckforseats.

Letmecheckfortheavailability.

I’msorry.AlltheflightstoLondontodayarefullybooked.

Sorry,alltheflightsarealreadyfull.

Sorry,therewasnoseattoBeijing.

YouwillhavetochangeplanesatBeijingCapitalInternationalAirport.

WehaveonlyoneflightadayforFrankfurt.

Theticketyouaskforissoldout.

TheflightnumberisCA44540nNovember13th.

There’sa10:30(tenthirty)flighttoBeijingtomorrowmornlng.

Wedon’thaveanydiscountavailable.

Ibegyourpardon?

Doyouwantaone-wayticketorround-tripticket?

Whatdateandwhatnumberoftheflightdoyouwanttobook?

ICangiveyouareservationonFlightnumber017.

Youarewelcome.I’mhappytoserveyou.

I’dliketobookaticket.

Wheredoyouwanttofly?

Whendoyouwanttoleave?

Therearethreeflightsthatday:CA965at2:00,LH721at10:00andCA931at14:10.Whichonedoyouprefer?

Anyairline,ifit’scheap.

Sure.MayIbuytheticketnow?

Ofcourse.Doyouwantafirstclass,businessclass,oreconomyclassticket?

One-wayorreturn?

One-way.Whatistheairfare?

4,320Yuanexcludingairportconstructionfee,theadditionalfeeoffuelandtaxes.

Howmuchintotal?

Theairportconstructionfeeis50Yuan,andtheadditionalfeeoffuelis80Yuan.Besides,thetaxesare720Yuan.Thetotalis5,170Yuan.

CanIpaybycreditcard?

Sure.Pleasetellmeyournameandpassportnumber.

Herearemycreditcardandpassport.

I’dliketobuyatickettoJakarta.

Waitforamoment.I’llchecktheavailability.Sorry,therearenoseatsleft.

That’stoobad.Howaboutthedayaftertomorrow?ThereisnodirectflighttoJakarta.TheonlyflightisSQ803,whichwillstopatSingapore.IsthatOK?

Whendoesitdepart?

8:45a.m.AtBeijingTime.

Idon’tthinkitisOK.Whichistheearliestdirectflightavailable?

Letmecheck.CA9440fnextMondayistheearliestone.IsitOK?

Sure.Whenisthedeparturetime?

Itdepartsat16:00andarrivesat0:30nextdayatBeijingTime.

OK.Makemetworeservationsonthatflight,please.

Doyouwantafirstclass,businessclassoreconomyclassticket?

Firstclass.

One-way.Whatistheairfare?Doyouhaveanydiscount?

Sorry.Wehaven’tanydiscountavailablerightnow,asitishighseason.

Theticketis2,140Yuan.Theairportconstructionfeeis50Yuan,andtheadditionalfeeoffuelis80Yuan.Besides,thetaxesare540Yuan.

Thetotalis2,810Yuanforoneticket.Itmeans5,620fortwo.Howwouldyouliketopayit,incashorbycreditcard?

Incash.Hereitis.

Well,thereareyourticketsandpassport.Andhereisyourchange.

IsthatAirChinaBookingOffice

I’dliketobookareturnticketfromBeijingtoLondonanytimeinearlySeptember.

Yes,I’dlikeanonstopflight.

OK.Sir,justamoment.FlightCA516leavesBeijingat16:340n6thSeptember.IsitOK?

Pleasereconfirmyourreservationnolaterthan72hours.

What’syournameandflightnumber?

Istillcan’tfindyournameonthereservationlist.

Yourticketisnotconfirmedinthecomputer.

Whatisyournationality?

Tellmetheflightnumber,please.Whenareyouflying?

Whatclassareyouflyingin?

Howdoyouspellyourlastname?

Areyouflyingineconomyclass?

You’reallset.

Yourflightisreconfirmed.

Whataboutthetimeofdeparture?Isthereanychange?

AirChina.HowcanIhelpyou?

Ineedtoreconfirmmyflight.

Whatdateareyouflying?

Canyougivemeyoursurname?

Doyouhaveanymealrequests?

Yes,I’dlikeavegetarianmeal.

Isanyoneelseflyingwithyou?

Mywifeisalsogoing.I’llgiveyouhername.It’sMichelleSantos.

HowdoyouspellMichelle?

Yourflightisreconfirmed.Enjoyyourflight.

Canyouhelpmereconfirmmyflighthome?

Sure.Tellmetheflightnumber,please.

What’syourlastname?

Pardon?Couldyouspellit?

Yourticketisnotconfirmedinthecomputer.

Areyousureabouttheflightnumberandthedate?

Letmesee…Oh,Iamsorry.Itshouldbe6th.

That’sit.Yourflightisreconfirmed.

Well.Ihavethisreservationonyourflight919toTorontotomorrowmorning.I’dliketoknowifitisOK.

Haveyou