【MOOC】空中乘務(wù)情境會(huì)話（雙語(yǔ)教學(xué)）-江蘇工程職業(yè)技術(shù)學(xué)院 中國(guó)大學(xué)慕課MOOC答案

【MOOC】空中乘務(wù)情境會(huì)話（雙語(yǔ)教學(xué)）-江蘇工程職業(yè)技術(shù)學(xué)院中國(guó)大學(xué)慕課MOOC答案10隨堂測(cè)試1、【多選題】Howtogreetpassengersduringboardingservice?本題答案：【W(wǎng)elcomeabroad.#Welcometotheflight.#WelcometoAirChina.】2、【判斷題】（中譯英）您的座位在機(jī)艙前部。Yourseatisintherearofthecabin.本題答案：【錯(cuò)誤】3、【判斷題】客艙登機(jī)服務(wù)中，對(duì)于頭等艙的旅客，需要直接引導(dǎo)其入座。本題答案：【正確】11隨堂測(cè)驗(yàn)1、【單選題】（中譯英）能不能麻煩您換個(gè)座位？本題答案：【W(wǎng)ouldyoubekindenoughtochangetoanotherseat?】2、【多選題】HowtoreplywhenpassengersaskFAtohelpthemwiththeirseat?本題答案：【MayIseeyourboardingpass,please?#CouldIhavealookatyourboardingcard?#Ofcourse.】3、【判斷題】可以將行走障礙旅客安排在應(yīng)急出口座位。本題答案：【錯(cuò)誤】11隨堂測(cè)驗(yàn)1、【單選題】多少寸以下的箱子可以攜帶上飛機(jī)？本題答案：【20寸】2、【判斷題】LeavethebaggageatthevacantseatsnexttoEmergencyExitSeat.本題答案：【錯(cuò)誤】3、【判斷題】Insertthebagundertheseatinfrontofyou.本題答案：【正確】11隨堂測(cè)驗(yàn)1、【多選題】WhatinformationdoesFAneedtogetincasepassengerslosetheirbelongings?本題答案：【Name#Phonenumber#Everythingaboutthemissingluggage】2、【多選題】Howtocomfortpassengersiftheygetthingslost?本題答案：【I'msorrytohearthat.#Wewilltryourbesttohelpyou.】3、【多選題】如果旅客的物品可能在飛機(jī)上遺失，可以通過(guò)哪些方式幫助其尋找？本題答案：【機(jī)上廣播。#協(xié)助周邊尋找?！孔鳂I(yè)一測(cè)試一1、【單選題】（中譯英）您的座位在機(jī)艙后部。本題答案：【Yourseatisintherearofthecabin.】2、【單選題】下列物品，哪個(gè)不屬于乘務(wù)員航前準(zhǔn)備的必需品？本題答案：【】3、【多選題】Howtoinformpassengersthatthey’vetakenthewrongseat?本題答案：【I’mafraidyoumayhavetakenawrongseat.#I’mafraidyouareinthewrongseat.】4、【多選題】我國(guó)四大航空公司的英文分別是？本題答案：【AirChina#ChinaEastern#ChinaSouthern#HainanAirlines】5、【判斷題】Ablindmancansitattheemergencyexitrow.本題答案：【錯(cuò)誤】6、【判斷題】Passengerscanexchangeseatswithoutpermission.本題答案：【錯(cuò)誤】9隨堂測(cè)驗(yàn)1、【多選題】Whatinformationneedwegiveduringtheannouncement?本題答案：【flightnumber#destination#distance#time】2、【多選題】Whatwillbemostfrequentlymentionedduringsafetycheckannouncement?本題答案：【seatbelt#seatback#traytable#windowshade】3、【判斷題】中譯英：歡迎乘坐CA1501次航班前往上海。WelcomeyouaboardflightCA1501toShanghai.本題答案：【正確】10隨堂測(cè)驗(yàn)1、【多選題】Whentofastentheseatbelt?本題答案：【fortake-off#forlanding#duringairturbulence#whenevertheFastenSeatBeltsignison】2、【判斷題】發(fā)生緊急狀況時(shí)，面罩會(huì)自動(dòng)脫落，如果有小孩隨行，應(yīng)當(dāng)先幫助小孩戴上氧氣面罩，然后再自己戴。本題答案：【錯(cuò)誤】3、【判斷題】Howtoputonthelifevest?slipitoverthehead；fastenthebuckles；pullthestrapstightaroundthewaist本題答案：【正確】8隨堂測(cè)驗(yàn)1、【多選題】Howtoproperlyaskpassengerstoturnoffmobilephonefortake-off?本題答案：【Couldyoupleaseswitchoffyourcellphone?#Wouldyoupleaseturnoffyourmobilephone?】2、【多選題】Whatdevicesarenotpermittedtousefortake-offandlanding?本題答案：【mobilephone#radios#laptopcomputer#remote-controlledequipment】3、【判斷題】飛機(jī)起飛時(shí)可以使用充電寶給手機(jī)充電。本題答案：【錯(cuò)誤】7隨堂測(cè)驗(yàn)1、【判斷題】Smokingispermittedinthelavatory.本題答案：【錯(cuò)誤】2、【判斷題】Thepassengercouldputthebaggageundertheseat.本題答案：【正確】3、【判斷題】There’snoneedtoreturntheseatbacktotheuprightpositionbeforetake-off.本題答案：【錯(cuò)誤】作業(yè)二測(cè)試二1、【多選題】Whentofastentheseatbelt?本題答案：【fortake-off#forlanding#duringairturbulence#whenevertheFastenSeatBeltsignison】2、【多選題】Whatwillbemostfrequentlymentionedduringsafetycheckannouncement?本題答案：【seatbelt#seatback#traytable#windowshade】3、【多選題】Whatinformationneedwegiveduringtheannouncement?本題答案：【flightnumber#destination#distance#time】4、【判斷題】飛機(jī)起飛時(shí)可以使用充電寶給手機(jī)充電。本題答案：【錯(cuò)誤】5、【判斷題】Smokingispermittedinthelavatory.本題答案：【錯(cuò)誤】6、【判斷題】There’snoneedtoreturntheseatbacktotheuprightpositionbeforetake-off.本題答案：【錯(cuò)誤】8隨堂測(cè)驗(yàn)1、【單選題】如果需要請(qǐng)求乘務(wù)員幫助，應(yīng)該按什么按鈕？本題答案：【呼喚鈴按鈕】2、【判斷題】Forflightsafety,donotopentheluggagecompartmentduringturbulence.本題答案：【正確】3、【判斷題】Whentheseatbeltsignturnson,thelavatorycannotbeused.本題答案：【正確】8隨堂測(cè)驗(yàn)1、【單選題】Howtoreplywhenthepassengerspressthecallbutton?本題答案：【W(wǎng)hatcanIdoforyou?】2、【多選題】Whatkindofentertainmentwillbeprovidedontheplane?本題答案：【newspapers#magazines#music#video】3、【判斷題】（中譯英）我們提供多種類型的音樂(lè)。Weprovideseveralkindsofmusic.本題答案：【正確】8隨堂測(cè)驗(yàn)1、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?本題答案：【Becareful.It’shot.】2、【單選題】Howtoreplywhenthepassengeraskswhetherhecouldaskformore?本題答案：【Youcouldcallmeifyouwanttorefillit.】3、【判斷題】經(jīng)濟(jì)艙的酒水可以無(wú)限量供應(yīng)。本題答案：【錯(cuò)誤】8隨堂測(cè)驗(yàn)1、【單選題】Howtoreplyifthepassengerasksforanextrahelping?本題答案：【W(wǎng)ell.Ineedtoserveallthepassengersfirst.】2、【單選題】Howtoreplyifthepassengerasksforvegetarianfood?本題答案：【Haveyoumentionedyourrequirementwhenbooking?】3、【多選題】（中譯英）請(qǐng)放下小桌板，調(diào)直座椅靠背。本題答案：【Pleasereturntheseatbacktotheuprightpositionandlowerthetraytable.#Pleaseputdownthetraytableandstraightupyourseatback.】7隨堂測(cè)驗(yàn)1、【單選題】Howtoreplyifthegoodsthepassengerordersisnotavailable?本題答案：【I’mafraidthatthisitemiscurrentlysoldout.】2、【多選題】可以通過(guò)如下渠道購(gòu)買免稅商品。本題答案：【出入境機(jī)場(chǎng)免稅店#出入境飛機(jī)上#出入境航班航空公司網(wǎng)上預(yù)訂】3、【多選題】（中譯英）這是找零。本題答案：【Hereisyourchange.#Keepthechange.】作業(yè)三測(cè)試三1、【單選題】如果需要請(qǐng)求乘務(wù)員幫助，應(yīng)該按什么按鈕？本題答案：【呼喚鈴按鈕】2、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?本題答案：【Becareful.It’shot.】3、【單選題】Howtoreplyifthepassengerasksforvegetarianfood?本題答案：【Haveyoumentionedyourrequirementwhenbooking?】4、【單選題】可以通過(guò)如下渠道購(gòu)買免稅商品。本題答案：【以上均可以】5、【多選題】Whatkindofentertainmentwillbeprovidedontheplane?本題答案：【newspapers#magazines#music#video】6、【判斷題】經(jīng)濟(jì)艙的酒水可以無(wú)限量供應(yīng)。本題答案：【錯(cuò)誤】9隨堂測(cè)驗(yàn)1、【判斷題】飛機(jī)下降期間，盥洗室停止使用。本題答案：【正確】2、【判斷題】Beforelanding,seatbacksandtablesshouldbereturnedtotheuprightposition.本題答案：【正確】3、【判斷題】FastentheseatbeltwhiletheFastenSeatBeltSignison.本題答案：【正確】8隨堂測(cè)驗(yàn)1、【判斷題】Passengerscanleavevaluablebelongingsandimportantdocumentsonplaneduringthestop-over．本題答案：【錯(cuò)誤】2、【判斷題】Incaseofdelay,passengerscouldaskflightattendantfortheinformationabouthisorhersubsequentflight.本題答案：【正確】3、【判斷題】經(jīng)停航班，有可能出現(xiàn)前段航段由A航空公司承運(yùn)，后續(xù)航段由B航空公司承運(yùn)的情況。本題答案：【錯(cuò)誤】作業(yè)四測(cè)試四1、【判斷題】Passengerscanleavevaluablebelongingsandimportantdocumentsonplaneduringthestop-over.本題答案：【錯(cuò)誤】2、【判斷題】Incaseofdelay,passengerscouldaskflightattendantfortheinformationabouthisorhersubsequentflight.本題答案：【正確】3、【判斷題】經(jīng)停航班，有可能出現(xiàn)前段航段由A航空公司承運(yùn)，后續(xù)航段由B航空公司承運(yùn)的情況。本題答案：【錯(cuò)誤】4、【判斷題】飛機(jī)下降期間，盥洗室停止使用。本題答案：【正確】5、【判斷題】Beforelanding,seatbacksandtablesshouldbereturnedtotheuprightposition.本題答案：【正確】6、【判斷題】FastentheseatbeltwhiletheFastenSeatBeltSignison.本題答案：【正確】8隨堂測(cè)驗(yàn)1、【單選題】懷孕多少周的旅客需要持有醫(yī)生出具的許可證明？本題答案：【32孕周至35孕周】2、【單選題】（中譯英）請(qǐng)問(wèn)您有醫(yī)生開(kāi)具的可以乘坐飛機(jī)的證明嗎？本題答案：【Doyouhaveapermittoflybythedoctor?】3、【判斷題】乘務(wù)員應(yīng)當(dāng)建議懷孕旅客飲用冰可樂(lè)。本題答案：【錯(cuò)誤】8隨堂測(cè)驗(yàn)1、【單選題】（英譯中）CanIhelpyouwiththepowderedmilk?本題答案：【需要我?guī)湍鷽_泡奶粉嗎？】2、【單選題】（英譯中）Hemayfeelmorecomfortablewithapacifier.本題答案：【如果吸奶嘴，他可能會(huì)舒適些。】3、【判斷題】攜帶嬰兒旅客就座后，我們需要為其準(zhǔn)備嬰兒安全帶。本題答案：【正確】7隨堂測(cè)驗(yàn)1、【單選題】UMrefersto().本題答案：【unaccompaniedminor】2、【多選題】Whatwouldbeprovidedforunaccompaniedchildontheplane?本題答案：【childpacks#childmeal】3、【判斷題】無(wú)成人陪伴兒童的年齡范圍為5-12周歲。本題答案：【正確】8隨堂測(cè)驗(yàn)1、【單選題】（中譯英）您頭頂上方的這個(gè)是空調(diào)旋鈕。本題答案：【Ontopofyourheadistheairconditionerknob.】2、【單選題】（中譯英）我們現(xiàn)在進(jìn)入客艙。請(qǐng)您坐穩(wěn)扶好。本題答案：【W(wǎng)eareenteringthecabinnow.Pleasehangontoyourchair.】3、【多選題】對(duì)于視覺(jué)障礙旅客，我們需要介紹如下設(shè)施設(shè)備。本題答案：【呼喚鈴#空調(diào)旋鈕】7隨堂測(cè)驗(yàn)1、【多選題】（中譯英）洗手間在客艙后部。本題答案：【Thetoiletisatthebackofthecabin.#Thelavatoryisintherearofthecabin.】2、【判斷題】通常乘務(wù)員需要為老年旅客提供毛毯。本題答案：【正確】3、【判斷題】如果目的地與客艙內(nèi)溫差較大，飛機(jī)下降前乘務(wù)員需要提醒并幫助老年旅客增減衣物。本題答案：【正確】7隨堂測(cè)驗(yàn)1、【多選題】Whatifthepassengersfeelearache?本題答案：【Tellthepassengeritisverycommonduringtheflight.#Advisethepassengertochewgumsorswallow.#Letthepassengerknowthatitwillbebettersoon.】2、【多選題】Whatifthepassengerisbleeding?本題答案：【W(wǎng)ashthecuts.#Wrapupwithgauze.#Trytocomfortthepassenger.】3、【多選題】Whatifthepassengerfeelsheartuncomfortable?本題答案：【Askthepassengerwhetherheorshebringsanymedicine.#Giveanannouncementtoseeifthereisadoctoronboard.#Confirmwhetherthepassengerhaseverfeltheartuncomfortablebefore.】作業(yè)五測(cè)試五1、【單選題】懷孕多少周的旅客需要持有醫(yī)生出具的許可證明？本題答案：【32孕周至35孕周】2、【單選題】UMrefersto().本題答案：【unaccompaniedminor】3、【多選題】對(duì)于視覺(jué)障礙旅客，我們需要介紹如下設(shè)施設(shè)備。本題答案：【呼喚鈴#空調(diào)旋鈕】4、【判斷題】乘務(wù)員應(yīng)當(dāng)建議懷孕旅客飲用冰可樂(lè)。本題答案：【錯(cuò)誤】5、【判斷題】攜帶嬰兒旅客就座后，我們需要為其準(zhǔn)備嬰兒安全帶。本題答案：【正確】6、【判斷題】無(wú)成人陪伴兒童的年齡范圍為5-12周歲。本題答案：【正確】8隨堂測(cè)驗(yàn)1、【多選題】WhatwouldbeprovidedwhentheFirst-classpassengertakesaboard?本題答案：【newspaper#hottowel#slippers】2、【多選題】Whattoconfirmbeforeputtingthepassenger’scoat?本題答案：【Doyouhaveanyvaluablesinyourclothes?#Arethereanyvaluableitemsinthepocketsthatyou’dliketokeepwithyou?#Wouldyoupleasemakesuretherearenovaluableitemsinthepockets?】3、【多選題】頭等艙旅客登基后，如何問(wèn)候？本題答案：【MayIintroducemyself?#IamHelen,thecabinmanagerofthisflight.#It’smypleasuretoprovideyouwithcabinservice.#Wishyouapleasantjourney.】14隨堂測(cè)驗(yàn)1、【單選題】（中譯英）您好。這是為您準(zhǔn)備的酒水單和餐單。本題答案：【Excuseme,hereisthewinelistandmenuforyou.】2、【多選題】WhatwouldbeprovidedforthemealinFirstClass?本題答案：【drinks#dessert#maindish】3、【多選題】HowtotaketheorderinFirstClass?本題答案：【W(wǎng)hichonewouldyoulike?#Whichonedoyouprefer?】7隨堂測(cè)驗(yàn)1、【單選題】（中譯英）張先生，請(qǐng)問(wèn)您覺(jué)得我們?cè)诒敬魏桨嘀械姆?wù)怎么樣？本題答案：【Mr.Zhang,whatdoyouthinkofourcabinserviceduringtheflight?】2、【單選題】（中譯英）請(qǐng)您留下寶貴意見(jiàn)。本題答案：【W(wǎng)ouldyoupleasegiveussomevaluablesuggestions?】3、【單選題】（中譯英）飛機(jī)馬上就要降落了。本題答案：【W(wǎng)ewillbelandinginashortwhile.】作業(yè)六測(cè)試六1、【單選題】（中譯英）您好。這是為您準(zhǔn)備的酒水單和餐單。本題答案：【Excuseme,hereisthewinelistandmenuforyou.】2、【單選題】（中譯英）請(qǐng)您留下寶貴意見(jiàn)。本題答案：【W(wǎng)ouldyoupleasegiveussomevaluablesuggestions?】3、【單選題】（中譯英）飛機(jī)馬上就要降落了。本題答案：【W(wǎng)ewillbelandinginashortwhile.】4、【多選題】WhatwouldbeprovidedwhentheFirst-classpassengertakesaboard?()本題答案：【newspaper#hottowel#slippers】5、【多選題】頭等艙旅客登基后，如何問(wèn)候？()本題答案：【MayIintroducemyself?#IamHelen,thecabinmanagerofthisflight.#It’smypleasuretoprovideyouwithcabinservice.#Wishyouapleasantjourney.】6、【多選題】WhatwouldbeprovidedforthemealinFirstClass?()本題答案：【drinks#dessert#maindish】10隨堂測(cè)驗(yàn)1、【單選題】Howtoinformthepassengerofthedelayincaseofairtrafficcontrol?本題答案：【W(wǎng)earewaitingforairtrafficcontrolclearance.】2、【單選題】Howtoproperlysaysorryandthanksincaseofthedelay?本題答案：【W(wǎng)eapologizeforanyinconveniencecausedandthankyouforyourpatienceandunderstanding.】3、【多選題】飛機(jī)延誤的原因可能有()。本題答案：【天氣#飛機(jī)機(jī)械故障#空中交通管制行#行李裝載原因】12隨堂測(cè)驗(yàn)1、【多選題】防沖擊姿勢(shì)，我們可能聽(tīng)到的口號(hào)有()。本題答案：【BRACEFORIMPACT#HEADSDOWN#抱緊#防撞】2、【判斷題】Incaseofemergency,donotkeepanythingintheseat-pocket.本題答案：【正確】3、【判斷題】Cabinservicewouldbesuspendedduringturbulence.本題答案：【正確】8隨堂測(cè)驗(yàn)1、【多選題】Howtocomfortincasethatthepassengercomplainsaboutthedelay?本題答案：【W(wǎng)earesorryaboutthat.Thankyouforyourunderstandingandcooperation.#Wedidn’texpecttodelay,either.#Youwouldbeinformedifwearegoingtotakeoff.#Iunderstandyourfeeling.】2、【多選題】旅客產(chǎn)生抱怨的常見(jiàn)原因有（）。本題答案：【航班延誤#座位原因#餐食原因#行李原因】3、【多選題】當(dāng)遇到意外情況時(shí)，乘務(wù)員應(yīng)當(dāng)（）。本題答案：【主動(dòng)解答旅客的疑問(wèn)或抱怨。#安撫客人情緒。#必要時(shí)主動(dòng)致歉。#在力所能及的范圍內(nèi)幫助客人解決問(wèn)題?！孔鳂I(yè)七測(cè)試七1、【多選題】飛機(jī)延誤的原因可能有()。本題答案：【天氣#飛機(jī)機(jī)械故障#空中交通管制行#行李裝載原因】2、【多選題】防沖擊姿勢(shì)，我們可能聽(tīng)到的口號(hào)有()。本題答案：【BRACEFORIMPACT#HEADSDOWN#抱緊#防撞】3、【多選題】旅客產(chǎn)生抱怨的常見(jiàn)原因有（）。本題答案：【航班延誤#座位原因#餐食原因#行李原因】4、【多選題】當(dāng)遇到意外情況時(shí)，乘務(wù)員應(yīng)當(dāng)（）。本題答案：【主動(dòng)解答旅客的疑問(wèn)或抱怨。#安撫客人情緒。#必要時(shí)主動(dòng)致歉。#在力所能及的范圍內(nèi)幫助客人解決問(wèn)題?！?、【判斷題】Incaseofemergency,donotkeepanythingintheseat-pocket.本題答案：【正確】6、【判斷題】Cabinservicewouldbesuspendedduringturbulence.本題答案：【正確】期末考試1、【單選題】“緊急出口旁的座位”的英文是（）本題答案：【emergencyexitseat】2、【單選題】“候機(jī)樓”的英文是（）本題答案：【terminalbuilding】3、【單選題】“oversizedbaggage”的中文是（）本題答案：【超規(guī)行李】4、【單選題】“internationalpassenger”的中文是（）本題答案：【國(guó)際旅客】5、【單選題】“blindpassenger”的中文是（）本題答案：【視覺(jué)障礙旅客】6、【單選題】（中譯英）您好，有什么可以為您效勞的？（）本題答案：【Hello,mayIhelpyou?】7、【單選題】（英譯中）MayIhavealookatyourboardingpass,please?（）本題答案：【請(qǐng)出示您的登機(jī)牌?！?、【單選題】Whatispropertosayincaseofservinghotdrinkstothepassenger?（）本題答案：【Becareful.It’shot.】9、【單選題】UMrefersto（）本題答案：【unaccompaniedminor