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城市軌道交通客運(yùn)服務(wù)英語知到智慧樹章節(jié)測試課后答案2024年秋成都工業(yè)職業(yè)技術(shù)學(xué)院項(xiàng)目一單元測試
Accordingtothedifferenceoperationfunctions,thestationcanbedividedinto()
A:IntermediatestationsB:JunctioncenterstationsC:TransferstationsD:Terminalstations
答案:Intermediatestations;Junctioncenterstations;Transferstations;TerminalstationsAccordingtotheregulationsofChengduMetro,whichofthefollowingitemscannotbebroughtintoastation?()
A:balloonB:foldingbikeC:daggerD:guidingdog
答案:balloon;dagger;guidingdogWhichofthefollowingfacilitiescanbeusedintheprocessofpurchasingaticket?()
A:TVMB:BOMC:FASD:AGM
答案:TVM;BOMCommemorativesinglejourneyticketwillberecycledbyEXG.()
A:對B:錯(cuò)
答案:對Whatkindofticketisusedbymaintenancepersonneltotestequipment?()
A:TimesticketB:TestticketC:StaffticketD:Exitticket
答案:TestticketWhichofthefollowingisnotapartofaTVM?()
A:TicketandChangeexitB:TouchscreenC:StatusbarD:Recyclingslot
答案:RecyclingslotPassengercouldnotpasstheAGMifhis/herStoredValueTicketisoutofbalance.()
A:對B:錯(cuò)
答案:對EXGcanalsobecalledinboundAGM.()
A:錯(cuò)B:對
答案:錯(cuò)Thesentence“Mindthegapbetweenthetrainandtheplatform”isnormallyusedwhenpassengersare.()
A:toppinguptheirSVTB:gettingonoroffthetrainC:purchasingtheirticketsD:passingthroughsecuritycheck
答案:gettingonoroffthetrain
項(xiàng)目二單元測試
Youshoulddowhateveryoucandotocalmthedifficultsituationdown,whetheritembarrassedthepassengersornot.()
A:對B:錯(cuò)
答案:錯(cuò)Whiledealingwithpassenger’scomplaint,whichisthefirststep?()
A:ComplaintresolutionB:ServiceimprovementC:ComplaintinvestigationD:Complaintacceptance
答案:ComplaintacceptanceInwhichsituationcouldapassengerrideforfree?()
A:BeadisabledwithvaliddocumentB:BeanactivememberofChinesePeople'sLiberationArmyC:Beachildlessthan1.3meterstallD:Beacelebrityoraninfluencer
答案:Beadisabledwithvaliddocument;BeanactivememberofChinesePeople'sLiberationArmy;Beachildlessthan1.3meterstallAccordingtothepolicyofChengduMetro,passengershouldexitwithinminutesafterentry.()
A:240B:60C:200D:120
答案:240Whattimerangearethenon-peakhoursofChengduMetro?()
A:6:30-7:30amB:7:30-9:00amC:7:39-9:00pmD:5:30-7:00pm
答案:6:30-7:30am;7:39-9:00pmHowmanyaccompanypersonsareallowedtotakethesametrainforfreewithaseveredisablepassenger?()
A:1B:3C:0D:2
答案:1
項(xiàng)目三單元測試
Ifapassenger’sluggageismissing,youshouldaskhim/hertowritedownitscharacteristic.Itiscalledregistrationstepinhandlinglostproperty.()
A:對B:錯(cuò)
答案:對Asastationattendant,whichofthefollowingistherightthingtodo?()
A:Ifyoufindcash,youmustfillintheRegistrationFormofLost.B:Ifyoufinddangerousgoods,youmusttransferthemtothemetropoliceatonce.C:Ifyoufindfoodandperishablegoods,youmusttransferthemtotheLostandFoundCenter.D:Ifyoufindthegenerallost,youmustsendthemtotheLostandFoundCenter.
答案:Ifyoufindcash,youmustfillintheRegistrationFormofLost.Assoonasthestationiscrowdedwithpassengers,Wemustcontrolpassengerflowandrefundtheirtickets.()
A:對B:錯(cuò)
答案:錯(cuò)FordecisioncriteriaoftheFirst-degreelargepassengerflow,whatpercentoftheeffectiveareawillpassengersattheplatformcover?()
A:70%B:80%C:90%D:60%
答案:80%Whatisnottherightsuggestionforpassengersincaseofgettingcaught?()
A:PleasereopenthePSD.B:Pleasewaitforthenexttrainincaseunnecessaryinjuryhappens.C:Pleasegetreadyaheadoftime.D:Pleasedon’tgetoffwhenthePSDisclosing.
答案:PleasereopenthePSD.Ifsomethingfallsdownintotheraillinearea,firstofall,weshouldcheckwhetheritwould(C)thetrainservice.()
A:affectB:haveaffectonC:effectD:haveeffecton
答案:affect;haveeffectonHowmanyemergencystopbuttonsshouldbeinstalledoneachsideoftheplatform?()
A:3B:4C:2D:1
答案:2Whichofthefollowingsituationdoesnotneedbroadcasting?()
A:AGMfailureB:temporarystopC:AFCfailureD:powerfailure
答案:AGMfailureWhichofthefollowingdoesnotbelongtoservicetimelighting?()
A:emergencylightingB:guidinglightingC:thelightingforequipmentandmanagementareasD:advert
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