劍橋商務(wù)英語(yǔ)課件中級(jí).ppt

BEC-II Unit 1a,Introduction & Teamwork,Presented by: You Yan,Objectives:,To enable Ss to know basic information about Cambridge BEC vantage and talk about teamwork To practise reading for gist and specific information To learn some useful phrases to make and change arrangements,Introduction about the exam,The exam comprises four tests: reading, writing, listening and speaking. The Speaking Test date is decided after your entry is confirmed by Cambridge. Candidates will receive an overall grade and separate grade for each test. (Pass grades A,B,C or Fail grades D,E).,How to understand, record and build vocabulary,Advise students to adopt following ways on vocabulary Ways to understand new words 1.Examine the context of the word a. the context b. the position of the word,2. Examine the word itself a. prefixes (e.g. inter-, un-, bi-) b. suffixes(e.g. -ee, -tion, -ical) 3. Use a dictionary or website (e.g. , or ),Ways to record new words 1. in the margin of your course book 2. on a separate sheet of paper 3. in a vocabulary notebook 4. on a computer 5. on cards,Ways to build vocabulary 1. compound words 2. using prefix and suffix 3. synonym and antonym 4. put words in a logical order,Assessing teams,Speaking Step1 choose the five most important characteristics of a good team and put them in order Step2 pair work. Conduct a dialogue about teamwork. .,Question: What is a good team? Do you work in a good team? Do you like your team members? Why or Why not?,Word tips,Co-operative 齊心協(xié)力的 have communication problems 交流有問(wèn)題 attach importance to team-building 重視團(tuán)隊(duì)建設(shè) develop team work 開(kāi)拓團(tuán)隊(duì)協(xié)作 an effective team 精銳團(tuán)隊(duì) share the same values 具有相同的價(jià)值觀(guān),Quotes and proverbs about team work,Henry Ford Coming together is a beginning Keeping together is process Working together is success,Susan Gerke,IBM,Leadership Development Conflict is inevitable in a team . in fact, to achieve synergistic(協(xié)同的）solutions, a variety of ideas and approaches are needed. These are the ingredients for conflict.,Benjamin Franklin We must all hang together, or assuredly, we shall all hang separately.,Thomas Edison when asked why he had a team of twenty-one assistants If I could solve all the problems myself, I would.,Reading,Step 1 introduce background information and explain some new words. Step 2 Read the article, try to get the main idea and finish the exercises. Step 3 Ask students to present answers and correct the answers together.,Newsreport structure: Headline, lead and body. The topic sentence usually appears in the headline and lead.,Speaking,Step 1 Group work: discuss how teamwork can help your class prepare for the Cambridge BEC Vantage. Step 2 Students can form group of no more than 4 persons and conduct a discussion. Time limit: Five minutes Step 3 After the discussion, ask each group to choose a representative and make a summary to the whole class.,Word tips,work in a team團(tuán)隊(duì)合作 share ideas 交流想法 help each other with homework 做作業(yè)相互幫忙 test each other on texts covered 對(duì)已學(xué)的課文相互檢測(cè) e-mail each other 相互發(fā)電子郵件 learn from ones strong points 學(xué)人所長(zhǎng),Arranging a course,Reading Step1 Read the questions before reading and look for the specific information while reading Step 2 Ask students to answer the questions and correct the mistakes. Step3 Explain some language points and new words.,Speaking,Pair work 1 Step 1 Learn some useful phrases to make and change arrangements Step 2 Look at the activity sheets and get to know the requirement and allocate roles. Step 3 Make up a dialogue and practice it in pairs.,Pair work 2 Step 1 Look at the advertisements for the team-building courses below. Step 2 Explain some language points and new words. Step 3 Ask the students to answer the questions and check the answers.,Homework,Self-study 1a Play a game on teamwork and experience the importance of cooperation,BEC-II Unit 1b,Communication,Presented by: Tracy Yang,Objectives:,To enable Ss to know how to leave and take voicemail messages To practise reading and listening for gist and specific information,Keeping on touch,Speaking Step 1 Pair work. Ask your partner questions about the forms of communication and mark them on the graph. Step 2 Discuss the advantages and disadvantages of each form of communication with your partner Step 3 Ask some pairs to present the dialogue to the whole class and correct the mistakes they make.,Word tips,snail mail 傳統(tǒng)的信件 Time-consuming 費(fèi)時(shí) Save time/trouble 省時(shí)間，方便 Raise the efficiency in your work 提高工作效率 In written form 書(shū)面形式 Refer to it any time you like 你隨時(shí)可拿來(lái)參考,Reading,Step 1 Read the article about using English for international business, looking for the topic sentence and the key words and give a title to each paragraph. Step 2 Answer the questions about the article and check the answers. Step 3 Explain the title and some new words and useful expressions.,Language points,1.and he may well ask這里的well作副詞，表示“在很大程度上”，“遠(yuǎn)遠(yuǎn)地” e.g. He is well past forty. 他已40多歲了 He sat well back in his chair 她在椅子上坐得很靠后。 2.Limit themselves to 把限制在 3.Insist on/upon sth / doing sth 堅(jiān)持 4. Culture-specific 文化特有的,Speaking,Step 1 Discuss with partner: Questions: what do you find difficult about understanding native English speakers？ Do you have such experiences? Do you have any suggestions to improve communication with foreigners? Step 2 Ask some pairs to present their dialogue and correct the mistakes and make some comments,Word tips,The fast speed makes it hard to follow 語(yǔ)速太快 Local accent 地方口音 Idiomatic language 俗語(yǔ) Slang 俚語(yǔ) jargon 行話(huà) Cultural difference 文化差異 Cultural-specific humor 文化特有的幽默,Leaving voice mail,Listening 1 Step1 Read the requirement of the exercise and guess the content of the five voice mail. Listen to the tape and try to match the right items. Step 2 Listen to the tape again and check the answers Step 3 Listen to the tape for a third time while reading the tapescripts and correct the answers.,Word tips,1. Im afraid its not going to work out because of deadline here. 因?yàn)槲矣泄ぷ饕s期限，恐怕那個(gè)時(shí)間不合適 2. Could you get back to me asap? 您可以盡快回電話(huà)給我嗎？ 3. I think the time schedule looks a bit on the optimistic side, as well. 時(shí)間安排看來(lái)可行。,Taking messages,Listening 2 Step 1 Look at the two forms and guess the main idea of the call. Listen to the tape and look for the specific information to fill the blanks Step 2 Listen to the tape again and check the answers Step 3 Listen to the tape for a third time while reading the tapescripts and correct the answers.,Speaking,Step 1 Learn some useful phrases to leave and take messages. Step 2 Look at the activity sheets and get to know the requirement and allocate roles. Step 3 Make up a dialogue and practice it in pairs. Ask some pairs to present the dialogue,Homework,Self-study 1b and exam practice Remember some useful sentences to take and leave messages. -Im afraid shes not here today. Can I help you/ take a message? - -Could I ask whos calling? Could you give me your fax number, please? - -Ill give her the message as soon as shes back. - -I am ringing about the sales report. -Could you please call me back?,BEC-II Unit 2a,Entertaining a client,Presented by: Tracy Yang,Objectives:,To enable Ss to talk about choosing restaurant for entertaining a client and learn how to encourage conversation To practise reading for gist To practise listening for gist and specific information,Choosing a restaurant,Reading and speaking Step 1 Warming-up exercises: When you invite your friend to have dinner, where would you choose? If you invite am important person for a meal, where would you choose? What is your requirement for a good restaurant?,Step 2 Pair work. Have a discussion with your partner and decide on the three most important criteria for restaurant service. Step 3 Present the dialogue to the whole class,Word tips,splendid,magnificent, neat, elegant, amiable,considerate dirty, untidy, cold, impatient,heavy, light Could you tell me something about? How is the .? What is your impression of.?,Reading 2,Step 1 Read the advertisement. Step2 Identify the criteria the customer satisfaction form referred to Step 3 Check the five situations below the advertisement and decide whether Porters is good for their choice and explain why,Language points,1 objective: 目標(biāo)、宗旨 The objective of the new organization is to provide fee legal service to the poor. 2 be popular with: 受歡迎的、招人喜歡的 Swimming is popular with all ages. a popular resort, a popular food, popular song,3 pride oneself on/upon 以為豪 He prides himself on his success in painting. 4 to cater for He runs a restaurant which caters for weddings and parties. 5 call in: 順路到某處 Call in on your way home and tell me how the interview went.,Speaking,Pair work Ask your partner to describe the most memorable restaurant he/she has ever been to and present the dialogue to the whole class.,Word tips,What makes my dining experience stand out is. Enjoy the attractive and relaxing atmosphere. Cater to different tastes Have a feeling of friendliness and comfort. The classical interior design serves as a visual feast.,Making conversation,Listening 1 Step 1 Look through the questions in the right and guess what would be the answers. listen for the first time and try to get the main idea Step 2 Listen for the second time and concentrate on the useful and key words. Step 3 Finish the exercises and check the answers Listen to the tape for the last time while reading the tapescript .,Language points,1. I got stopped at 我在被卡住了 2. I wouldnt mind doing 我不介意干. 3. get through quite a lot 經(jīng)歷了很多 4. It was a bit too heavy. 太油膩了 5. a long way from a decision 作決定還早,Speaking,Step1 pair work. Develop the five statements into conversation, using the techniques from the Dont forget section where appropriate. Step2 Ask volunteers to present the dialogue and make some comments.,Play a game,Step 1 Explain the rule of the rule Step 2 Divide the students into groups of 4. Play the game. Step 3 Whore the winners?,Additional situational conversation,Set the situation Allocate roles to the students and explain the requirement Students form groups of three and begin the role-play Perform the role-play,Homework,Self-study 2a Additional situational conversation Remember the expressions used to encourage conversation: -Really? -Im surprised to hear that. -What did you think of.? -So the meetings been postponed until next March.,BEC-II Unit 2b,Corporate hospitality,Presented by: Tracy Yang,Objectives:,To enable Ss to talk about corporate hospitality To practise reading for specific information and using phrases on making and dealing with invitations,Mixing business and pleasure,Speaking Step1 Ask students to brainstorm ways of entertaining existing and potential clients. Step 2 Ask students to look through the profiles of the business people and match each profile with a best way of entertaining them from the lists. Step3 Ask students to explain the reason of their choice and give suggestions and comments.,Word tips,Fact-finding 實(shí)地考察 Substantial 重要的，實(shí)質(zhì)的 A valued customer 尊貴的顧客 A two-day stopover 為期兩天的中途停留,Tips on entertaining clients,You should make your decisions based on the distinction of the people your business objective you want to realize in them.,Reading,Step1 Scan the article and find the activities mentioned for entertaining business people . Step 2 Read the text and finish the exercises. Step3 Check the answers and explain language points.,Language points,1 contact: 熟人，有業(yè)務(wù)關(guān)系的人，有利用價(jià)值的人 a person you may use to your advantage or who can provide you with important information the contacts in the city hall 在市政府里面的熟人 2 prospect 潛在顧客，委托人或購(gòu)買(mǎi)者，前途，前景 e.g. She is talking warmly to several prospects. He has a great prospect since he is always diligent and smart.,3. there is no point in doing sth. 做沒(méi)有意義 e.g. What is the point in discussing this issue since it has been finished already? 4 having free drinks on the company. On,由付費(fèi)，付帳 This meal in on me. Help yourself. 5 add up to 意味著，說(shuō)明 e.g. Their action adds up to the open challenge to the authority.,6 lie in （原因，興趣，答案）等在于 e.g. The cause of the war lies in the greed and incompetence of politicians on both sides. 如指責(zé)任，選擇，決策等關(guān)鍵在于某人，習(xí)慣用lie with e.g. Responsibility for the disaster must ultimately lie with the government. The choice lies with you.,Speaking,Step1 Discuss the advantages and disadvantages of mixing business and pleasure in pairs. Step2 Ask some pairs to present their view and others can make supplements.,Word tips,Build a good business relationship Enhance mutual understanding Increase more personal touch A more colorful life Difficult to swap roles Too preoccupied with your work,Arrange a company visit,Reading Step 1 Brainstorm purposes of different types of formal letters( enquiry, complaint etc.) Step 2 Read the letter to find out the purpose of this invitation. Ignore the gaps the first time. Step 3 Read the letter again and finish the exercise T or F and gap-filling,Language points,1 meet the expenses 支付，付清 Can you meet the amount? 2 put/leave/place sth at ones disposal 把某物交給某人自由處理 My reading room is at your disposal.,3 in terms of 從什么角度看，就什么而言 In terms of law, she should be heavily punished. 4 in due time/course 經(jīng)過(guò)一段時(shí)間，到適當(dāng)時(shí)侯 We will be informed in due time.,Homework,Self-study 2b and exam practice. Write a letter of acceptance of 120-140 words. It should be clear,appropriately formal and include the five listed points.,BEC-II Unit 3a,Ordering goods,Presented by: Tracy Yang,Objectives:,To enable Ss to talk about making and changing orders To practise reading and listening for specific information To writing short and clear sentences in business letter,Placing an order,Warming-up exercise make a list of the qualities Otto Company expects from his suppliers. Mail-order company: 小康之家、貝塔斯曼書(shū)友社、麥考琳家居 On-line shopping : 當(dāng)當(dāng)、淘寶、卓越、異趣,Word tips,reliable and trustworthy possess basic qualities of honesty, integrity, accountability and dependability provide good-quality products satisfactory service,have flexibility towards new/additional requirements courteous and co-operative timely delivery competitive price,Reading 1,Step 1 Read the letter and do the exercise of T or F Step2 Answer some questions concerning the letter What is the purpose of this letter? What is the changed order? Step 3 Explain some language points.,Word tips,finalize: 定稿,完結(jié) summer collection 夏季時(shí)裝展覽會(huì),Reading 2,Step 1 Read the reply letter and answer the questions. Step 2 Check the answers and explain language points. Step 3 modify the letter to make it clear and supply a better version about it,Word tips,Summer catalogue 夏季時(shí)裝商品目錄 Article 指一件具體的物品或物件 an article of clothing 一件衣服 an important article of food 一種主要食品 article mix 商品組合 sort the problem out 理清、解決問(wèn)題,The major problems of the letter,Layout: too dense Paragraph: should be divided into independent paragraphs. Connectors: use connectors to make it consistent and logical,Sentences: make the sentences short. Stick one point in one paragraph Accuracy: correct some spelling mistakes. Clarity : writing should be clear and make yourself understand.,The basic qualities (7 Cs) of business letter,1 Clear: express yourself clearly and make yourself understood 2 Courteous: be polite and leave good impression on the business partners 3 Concise: make your letter short and powerful and increase efficiency,4 Complete: state essential elements of transaction 5 Considerate: include every detail and prepare for something unexpected or risky 6 Concrete: be specific and down to detail 7 Correct: supply correct information to ensure the successful transaction.,Discussing changes,Listening Step 1 Listen to the conversation and grasp the main idea Step 2 Listen to the conversation again for the specfic information: what Atonella has to do Step 3 Listen to the conversation for the third time while reading the tapescript and find what phrases are used to express the following functions,How to express in a formal letter,1 I would like to (inform you/request etc.) 2 I am writing to confirm that 3 Please could you?/I would be grateful if your could,4 I will/I shall 5 Thank you for /I am bery grateful for 6 I look forward to (hearing from you/seeing you etc.),Functions,Step 1 Match each function with two of the phrase : one from a telephone conversation and one from a letter. Step 2 Check the answers Step 3 Compare the difference between the language on the phone and in a letter,Telephone VS Letter,1 oral, informal vs written, formal 2 small words vs big words 3 straight, direct vs courteous, indirect,Confirming changes,Reading Step 1 Read the fax and tell what the purpose is Step 2 Find the extra words and correct the lines,Step3 Check grammatical and lexical mistake and the flow of the whole text Step 4 Give advice to improve the fax: put it into more paragraphs and delete redundant sentence to make it clearer.,Homework,Self-study 3a write a 40-50 word reply to Antonella in class The requirement: clear, concise and courteous, include three points listed, use appropriate functional expressions,BEC-II Unit 3b,Cash flow,Presented by: Tracy Yang,Objectives:,To enable Ss to talk about day-to-day company finances To practise reading and listening for specific information,Managing cash flow,Cashflow basics Inflow: all the money or capital which is coming into the company,such as income from sales, receipts from debtors, rent revenue Outflow: all the money or capital which is going out of the company,such as wages or salary, overhead costs, labor costs, payment to creditors, payment of expenses,Reading,Step 1 Read through the case study and identify the problems this small company is having. . Step 2 Finish the exercises and check the answers Step 3 Explain some language points,Word tips,downpayment 訂金或分期付款的首期付款 early settlement discount 提前付款折扣 outstanding balance 余款 to finance 籌措資金,Language points,1. bill: 要求付，給開(kāi)帳單 e.g.The officials are planning to bill on the federal government for the states firefightinh costs