酒店行政助理倉(cāng)庫(kù)管理員崗位職責(zé)

1、行政助理/倉(cāng)庫(kù)管理員Room to have a great start 成功的開(kāi)始Admi nistrative Assista nt/Store KeeperHotel Level:I-V酒店級(jí)別一-五Job Band:7職位級(jí)別7Department:Engineering部門(mén)工程部Reports To:DOE/ADOE直屬上級(jí)工程總監(jiān)/工程副總監(jiān)JOB OVERVIEW 職位概述Under the guidanee of the Director of Engineer or his delegate, and within the limits of IHG policies and

2、 procedures, oversees and directs all aspects of secretarial and store keeping work in maintaining the office and store and the related adm ini strati on.在工程總監(jiān)或其代理的指導(dǎo)下，根據(jù)IHG政策和程序的規(guī)定，監(jiān)督和指導(dǎo)所有的秘書(shū)及倉(cāng)庫(kù)管理方面的工作，保證辦公室和倉(cāng)庫(kù)及相關(guān)行政工作的進(jìn)行。?At InterContinental Hotels & Resortswe want our guests to feel special, c

3、osmopolitan and In the Knowwhich means we n eed you to:« Be charm ing by being approachable, hav ing con fide nee and show ing respect.* Stay in the momentby understanding and anticipating guests' needs, being attentive and takingown ership of gett ing things done.« Make it memorable b

4、y being knowledgeable, sharing stories and showing your style to create moments that make people feel special.在洲際酒店及度假村？，我們希望賓客感覺(jué)風(fēng)格獨(dú)特、時(shí)尚現(xiàn)代和深入洞悉，這意味我們需要你：*親切、充滿(mǎn)自信、體現(xiàn)尊重來(lái)展現(xiàn)富有魅力 的你。*理解和預(yù)測(cè)賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專(zhuān)注當(dāng)下。4見(jiàn)多識(shí)廣、分享閱歷、展現(xiàn)你的風(fēng)格來(lái)創(chuàng)造令人感覺(jué)特別的時(shí)刻，做到令人難忘。DUTIES AND RESPONSIBILITIES 工作職責(zé)Fi nan cial Ret

5、urns:財(cái)務(wù)回報(bào)： Coordin ates and distributes work orders to tech ni cal staff whe n ever required*根據(jù)需要，協(xié)調(diào)并分配工作單上的工作任務(wù)給技術(shù)人員 Day-to-day secretarial work including typing, filing, telexes, faxes, telephones, etc.*日常的文秘工作，包括打字，歸檔、電傳、傳真、電話(huà)等。 Ensures distribution of documents, letters, telexes, faxes, memos, a

6、nd information etc. on timely basis.確保及時(shí)的發(fā)送文件，信件、電傳、傳真、備忘錄及信息等。« Arran ges internal and exter nal appo in tme nts.« 安排內(nèi)部和外部的日程預(yù)約。« Tran slates incoming mails, docume nts, articles as n eeded.* 根據(jù)需要，翻譯收到的電子郵件，文件及文章。« En sures safekeep ing and fili ng of all con tracts, finan cial

7、records, en ergy reports etc. in appropriate storage.«確保適當(dāng)?shù)膬?chǔ)存保管和歸檔所有的合同，財(cái)務(wù)記錄及能源報(bào)告等。« Assists in mai ntai ning the regi onal files.«協(xié)助保存好區(qū)域文件。« Follows up on the monthly reporting of the other hotels within the region.跟進(jìn)區(qū)域內(nèi)其他酒店的月度報(bào)告。« Supervises the use of stati onery with in

8、 the Engin eeri ng departme nt.* 監(jiān)督工程部?jī)?nèi)的文具使用情況。* Supervises the use of the photocopy mach ine.* 監(jiān)督復(fù)印機(jī)的使用。« Assist in handling all administrative matters related to the Regional Director Engineering duties as required.*根據(jù)需要，協(xié)助處理與區(qū)域工程總監(jiān)職責(zé)相關(guān)的所有行政事務(wù)。* En sures that all mercha ndise are stored un de

9、r optimal con diti ons and are ready for issui ng.*確保所有的物品都保存在最佳條件下并準(zhǔn)備好發(fā)放。* Verifies quantities of arriving materials.* 驗(yàn)證到貨材料的數(shù)量。* Prepares and maintains a complete inven tory ide ntify ing label system with n umber, n ame, issue un it, mi ni mum and maximum stock.準(zhǔn)備并保持一份完整的庫(kù)存識(shí)別標(biāo)簽體系，標(biāo)明編號(hào)，名稱(chēng)、發(fā)放單位、最小

10、和最大庫(kù)存。* En sures that all issues from stores are made aga inst properly completed storeroom requisiti ons, all codenumbers are clearly indicated next to each item and signed in the“ issued by ” portion of the requisition.確保倉(cāng)庫(kù)的所有發(fā)放都根據(jù)正確填寫(xiě)的倉(cāng)庫(kù)申請(qǐng)單進(jìn)行，所有代碼數(shù)字都清楚的標(biāo)注在每種物品旁并在申請(qǐng) 單的發(fā)放”欄中簽字。* Records all requisi

11、ti on before giv ing the copy of the requisiti on to the pers on accepti ng the goods and logs each requisiti on.*在將申請(qǐng)單復(fù)件交給物品申領(lǐng)人之前，記錄所有的申領(lǐng)并記錄日志。* Verifies the list of items at re-order point against physical quantities before submitting the list to the Director of Engin eer or delegate.*在將再訂購(gòu)物品清單提交給

12、工程部總監(jiān)或代理人之前，根據(jù)具體數(shù)量，核查該清單。* Prepare mon thly store inven tory report and follow the accou nti ng rules in regards to store keep ing.*準(zhǔn)備每月倉(cāng)庫(kù)報(bào)告并遵守相關(guān)的倉(cāng)庫(kù)保管的會(huì)計(jì)規(guī)定。People:員工團(tuán)隊(duì)：* Prepare mon thly staffs atte ndance record as required«根據(jù)要求，準(zhǔn)備每月的員工出勤記錄« En sures that house rules are followed and obey

13、ed.«確保遵守酒店的規(guī)定。« En sures pun ctual atte ndance and adhere nee to duty schedules by all subord in ate staff.«確保所有的下屬員工按時(shí)上班并遵守工作時(shí)間表。« En sures that pers onal groo ming and hygie ne sta ndards are being observed. Does spot checks in the morni ng.« 確保檢查個(gè)人儀容儀表和衛(wèi)生標(biāo)準(zhǔn)。上午進(jìn)行抽查。«

14、In sure Hotel Rules and Regulati ons are fully followed, avoid any of the follow in gs, but not limited to:確保完全遵守酒店的規(guī)章制度，避免以下的任何情況發(fā)生，但不限于：1 Sleep ing whilst on duty當(dāng)班時(shí)睡覺(jué)2 Late arriv ing at begi nning of shift上班遲到3 Early departure at the end of the shift早退4 Not follow ing up on guest compla ints不跟進(jìn)客人

15、的投訴5 Not adheri ng to groo ming sta ndards不遵守儀容儀表標(biāo)準(zhǔn)Guest Experie nee:賓客體驗(yàn)：* In teracts and cooperates with Hotel guests and outside con tractors as directed by his superior.*在主管的指導(dǎo)下，與酒店客人及外部承包商溝通合作。* In teracts and cooperates with other departme nts whe n n ecessary to provide additi onal or special

16、ized services for fun cti ons, promoti ons and festivities.必要時(shí)與其他部門(mén)溝通合作，為宴會(huì)、促銷(xiāo)及節(jié)日提供額外或?qū)ｉT(mén)的服務(wù)。Resp on sible Busin ess:企業(yè)責(zé)任： Be aware of duty of care and adhere to work place health and safety related various IHG policies and procedures 了解關(guān)注職責(zé)并遵守各種IHG政策及程序相關(guān)的工作場(chǎng)所的衛(wèi)生與安全 Be familiar with property safety,

17、 first aid and fire and emerge ncy procedures and operate equipme nt safely and sen sibly*熟悉物業(yè)安全，急救和消防應(yīng)急程序，安全而合理的操作設(shè)備 Complies with Hotel's Health, Safety & Hygiene Policy.遵守酒店的健康、安全與衛(wèi)生政策。 En sures that all storage areas are clea n and maintains high hygie nic sta ndards.*確保所有儲(chǔ)存區(qū)的清潔并保持高衛(wèi)生標(biāo)準(zhǔn)。

18、Perform other duties as assig ned by superior.Page 3 of 4第3頁(yè)，共4頁(yè)履行上級(jí)分派的其他職責(zé)。ACCOUNTABILIT Y 責(zé)任This is the top administrative job in a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a n umber of major outlets, high volume cater ing and conven ti on facilities, and a large n umber of VIP and key guests. Assist ing director of engin eer and all engin eeri ng staffs in adm ini strative work 這是大型全服務(wù)式、豪華型、度假型或大型旗艦酒店中行政方面的一個(gè)重要職位，酒店擁有多樣化的場(chǎng)所和設(shè)施, 眾多大型餐飲設(shè)施，大規(guī)模的宴會(huì)和會(huì)議設(shè)施，以及眾多貴賓和重要客人。協(xié)助工程總監(jiān)和所有工程人員的行政 工作。QUALIFICATION