網(wǎng)絡(luò)環(huán)境下對(duì)圖書(shū)館員業(yè)務(wù)技能的要求PPT課件

1、P e o p l e w a r eP e o p l e w a r e第1頁(yè)/共37頁(yè)Qualifications of Library Staff圖書(shū)館工作人員資格圖書(shū)館工作人員資格I. Evolving Library Jobs and Organization Structures 圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革II. Library Staff Qualifications and Competences圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力III. Staff Recruitment, Training and Evaluation 圖書(shū)館工作人員招收?qǐng)D

2、書(shū)館工作人員招收, 培訓(xùn)和評(píng)估培訓(xùn)和評(píng)估第2頁(yè)/共37頁(yè)Challenges 挑戰(zhàn)挑戰(zhàn)第3頁(yè)/共37頁(yè)Library Organizational Structures圖書(shū)館組織結(jié)構(gòu)圖書(shū)館組織結(jié)構(gòu) Administration 行政行政 Public Services 公共服務(wù)公共服務(wù) Technical Services 技術(shù)服務(wù)技術(shù)服務(wù)第4頁(yè)/共37頁(yè)Current Organizational Structures at SLU圣路易斯大學(xué)圖書(shū)館組織結(jié)構(gòu)圣路易斯大學(xué)圖書(shū)館組織結(jié)構(gòu) Administration 行政行政 Access Services 獲取服務(wù)獲取服務(wù) Outreach

3、Services 參考咨詢參考咨詢 Collection Development 資源建設(shè)資源建設(shè) Information Literacy 信息素質(zhì)信息素質(zhì) Web Services 網(wǎng)頁(yè)管理網(wǎng)頁(yè)管理 Technical Services 技術(shù)服務(wù)技術(shù)服務(wù) Acquisition, Cataloging, Serials 采購(gòu)，采購(gòu)， 編目，編目， 期刊期刊 Digitization Center 數(shù)字化中心數(shù)字化中心 Special Collections 特藏特藏 Archives 檔案檔案 Special Collections 善本書(shū)善本書(shū) Vatican Film Library

4、梵帝岡縮微膠片梵帝岡縮微膠片 Automation/System 自動(dòng)化自動(dòng)化 / 系統(tǒng)系統(tǒng) Branch Libraries 分館分館 Offsite storage 密藏書(shū)庫(kù)密藏書(shū)庫(kù)(Medical Library, Law Library*)第5頁(yè)/共37頁(yè)Library Staff Categories 圖書(shū)館工作圖書(shū)館工作人員類別人員類別 Professional Librarians 專業(yè)圖書(shū)館員 Faculty status 教員地位 Tenure 終身制 Non-tenure 非終身制 Non faculty status 非教員地位 Librarian I -IV Suppo

5、rt staff/Paraprofessionals 職員 / 非館員 Salary paid 月工資 Hourly paid 雙周制工資 Part-time student assistants 半職學(xué)生工第6頁(yè)/共37頁(yè)P(yáng)rofessional Librarians 專業(yè)圖書(shū)館員專業(yè)圖書(shū)館員Reference Librarian 參考咨詢館員Subject Librarian 學(xué)科館員 Acquisition Librarian 采購(gòu)館員Cataloger 分類編目館員Serial Librarian 期刊館員Electronic Resource Librarian 電子期刊館員Acce

6、ss Services Librarian 流通館員？ILL Librarian 館藉互借館員Archivist 檔案館員 Digitization Librarian 數(shù)字館員Special Collection Librarian 特殊典藏館員特殊典藏館員System Librarian 系統(tǒng)館員第7頁(yè)/共37頁(yè)Subject Librarian學(xué)科館員學(xué)科館員Reference Librarian 參考咨詢館員Liaison Librarian 聯(lián)系人Subject Librarian 學(xué)科館員Business Librarian 商業(yè)學(xué)科館員Government Document Li

7、brarian 政府出版物館員Faculty Librarian 教員館員Departmental Librarian 院系圖書(shū)館員Collection Development Librarian 館藏建設(shè)館員Library Instruction librarian 課程指導(dǎo)館員第8頁(yè)/共37頁(yè)Subject Librarian學(xué)科館員學(xué)科館員Requirements 素質(zhì)資格 Bachelors Degree 本科學(xué)位 MLS圖書(shū)館學(xué)碩士學(xué)位 Second Masters Degree or more 第二碩士學(xué)位或者更高學(xué)位第9頁(yè)/共37頁(yè)Subject Librarian學(xué)科館員學(xué)科館

8、員Responsibilities 職責(zé)范圍 General Reference 參考咨詢 Collection Development 館藏建設(shè) Library Instruction/Information Literacy 圖書(shū)館教學(xué)指導(dǎo)， 信息素質(zhì)培養(yǎng) Liaison 院系聯(lián)絡(luò)人 iCommons 信息共享空間 Research & Policies 研究，政策制定第10頁(yè)/共37頁(yè)Support Staff/Paraprofessionals圖書(shū)館助理工作人員圖書(shū)館助理工作人員/職員職員 Library Associates 圖書(shū)館助理 Unit Supervisors Li

9、brary Assistants 圖書(shū)館助理 Daily routines Other Supporting Staff System support staff 圖書(shū)館系統(tǒng)技術(shù)員 Business manager 財(cái)務(wù)總監(jiān) / 人事管理人員 Administrative Assistants/行政助理 Secretary/秘書(shū)第11頁(yè)/共37頁(yè)I.Evolving Library Jobs and Organization Structures圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革Research 學(xué)者研究學(xué)者研究 (Job Analysis 工作招聘廣告工作招聘廣告分析分析) X

10、u, Hong : American Libraries 1971-1990Xu, H. (1996). The impact of automation on job requirements and qualifications for catalogers and reference librarians in academic libraries. Librar y Resources and T echnical Services. 5 (Jan, 1996), 9-31. Lynch and Smith: College & Research Libraries (1973

11、-1998)Lynch, B.P. & Smith, K. R. (2001). The changing nature of work in academic libraries. College & Research Libraries. 62 (Sept.), 407-420. Cardina and Wicks (1991-2001)Cardina, C. & Wicks, D. (2004). The changing role of academic reference librarians over a ten-year period. Reference

12、 and User Services Quarterly. 44(2), 133-142. Choi and Rasmusse ( 1999-2007)Choi, Y & Rasmussen, E. (2009). What qualifications and skills are important for digital librarian positions in academic libraries? A job advertisement analysis. The Journal of Academic Librarianship. 35 (5), 457 -467.第1

13、2頁(yè)/共37頁(yè)Library Job Ads 招聘廣告招聘廣告Professional Librarian Job Categories 1. Administration (deans, directors, AULs, etc.) 管理人員 Head of a subject/branch library (Chemistry, art, East Asian, etc.) Head of a library dept. (function: access services, reference, cataloging, etc.)2. General and subject refere

14、nce, instruction, collection development librarians 參考咨詢館員3. Technical services (acquisitions, cataloger, and serials) 技術(shù)服務(wù)館員4. Special collections (any position), government documents, rare books, archives, media etc. 特藏館員5. Information System (automation, networks, systems, etc.) 系統(tǒng)館員 Summary base

15、d on Lynch and Smith, 2001)第13頁(yè)/共37頁(yè)I. Evolving Library Jobs and Organization Structures 圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革Trends Automation is driving force 自動(dòng)化是推動(dòng)力 Technology is catalyst 科學(xué)技術(shù)是催化劑- internet, web 2.0 tools, digitization Catalogers - 63% decline (1990-1998) Access Services Expanded Circulation

16、 Emerging Positions 新興職位 (Web master, Electronic Resource Librarian, Digital Librarian) 第14頁(yè)/共37頁(yè)Access Services獲取服務(wù)獲取服務(wù)/存取服務(wù)？存取服務(wù)？Characters: 特點(diǎn) Access 獲取信息資料 Physical Space 學(xué)習(xí)空間 (Building) Physical Materials 實(shí)物載體 (Print Materials, Media Collection, Microform, etc.) Shipment and Document Delivery 資

17、料傳送和文獻(xiàn)轉(zhuǎn)遞 Reinforce Library Polices 執(zhí)行政策 Routine work 日常工作第15頁(yè)/共37頁(yè)Access Services獲取服務(wù)獲取服務(wù)/存取服務(wù)存取服務(wù)Units (工作單元) Circulation 流通 Interlibrary Loan / Document Delivery 館籍互借/文獻(xiàn)傳遞 Course Reserves / Electronic Reserves 教學(xué)參考暫存服務(wù)？ Stacks Maintenance/Collection Management 書(shū)庫(kù)管理 Building Monitor 開(kāi)館閉館， 安全保衛(wèi) Dist

18、ance Education 遠(yuǎn)程教育第16頁(yè)/共37頁(yè)I. Evolving Library Jobs and Organization Structures 圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革“Libraries have to move from acquisition as the primary and central goal to access.” 圖書(shū)館不得不從以采購(gòu)采購(gòu)為中心的目標(biāo)轉(zhuǎn)向已獲取獲取為中心。 - Robert Darnton, Director of Harvard University Library第17頁(yè)/共37頁(yè)I. Evolving Lib

19、rary Jobs and Organization Structures 圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革Blended Librarian：“An academic librarian who combines the traditional skill set of librarianship with the information technologists hardware/software skills, and the instructional or educational designers ability to apply technology appro

20、priately in the teaching-learning process” - Sinclair, 2009, p.504 全 / 多能館員: 具備圖書(shū)館傳統(tǒng)工作能力,又能在圖書(shū)館工作及指導(dǎo)教學(xué)設(shè)計(jì)過(guò)程中熟練運(yùn)用現(xiàn)代技術(shù)的大學(xué)圖書(shū)館員第18頁(yè)/共37頁(yè)I. Evolving Library Jobs and Organization Structures 圖書(shū)館工作及組織機(jī)構(gòu)變革圖書(shū)館工作及組織機(jī)構(gòu)變革Triage 服務(wù)優(yōu)化 / 信息篩選？ “As the librarians became specialists, support staff needed to become ge

21、neralists” Fama & Martin, 2009 隨著圖書(shū)館員變成專家， 圖書(shū)館職員要變成多面手 第19頁(yè)/共37頁(yè)II. Library Staff Qualifications and Competences 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力Competences 能力能力 Knowledge 知識(shí)知識(shí) Skills 技能技能 Experiences 經(jīng)驗(yàn)第20頁(yè)/共37頁(yè)II. Library Staff Qualifications and Competences 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力Job Advertisement (Refe

22、rence Librarian )第21頁(yè)/共37頁(yè)II. Library Staff Qualifications and Competences 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力 MLIS, MSLIS 美國(guó)圖協(xié)認(rèn)可的圖書(shū)館學(xué)碩士學(xué)位 ALA Core Competences 美國(guó)圖協(xié)核心業(yè)務(wù)能力 Behavioral Competences 行為能力第22頁(yè)/共37頁(yè)ALA Core Competences美國(guó)圖書(shū)館協(xié)會(huì)美國(guó)圖書(shū)館協(xié)會(huì)圖書(shū)館員核心業(yè)務(wù)能力圖書(shū)館員核心業(yè)務(wù)能力1.Foundations of the Profession2.Information Resourc

23、es3.Organization of Recorded Knowledge and Information4.Technological Knowledge and Skills5.Reference and User Services6.Research7.Continuing Education and Lifelong Learning8.Administration and Management 職業(yè)基礎(chǔ) 信息資源 信息組織 技術(shù)才能 讀者服務(wù) 學(xué)術(shù)研究 繼續(xù)教育 行政與管理第23頁(yè)/共37頁(yè)II. Library Staff Qualifications and Competenc

24、es 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力ALA Competences, MLS Programs, Digital Librarian RequirementsALA 業(yè)務(wù)能力指南業(yè)務(wù)能力指南, 圖書(shū)館學(xué)科目，圖書(shū)館學(xué)科目， 數(shù)字圖書(shū)館員要求數(shù)字圖書(shū)館員要求Table. The ALA-accredited program in line with the core competencies第24頁(yè)/共37頁(yè)Behavioral Competences 行為能力行為能力 Job requirement relating to behavioral descriptions: 招聘廣

25、告中描述語(yǔ)Communications skills (include oral and/or written) 表達(dá)交流能力表達(dá)交流能力 (包括口頭表達(dá)和書(shū)寫(xiě)能力包括口頭表達(dá)和書(shū)寫(xiě)能力)Interpersonal skills 人際交往技能人際交往技能Service orientation/public service 服務(wù)精神服務(wù)精神Work effectively with faculty, students, and staff 與教職員與教職員, 學(xué)生打成一片學(xué)生打成一片Collegial environment 平等互助環(huán)境平等互助環(huán)境Creative/creativity 獨(dú)創(chuàng)力

26、獨(dú)創(chuàng)力Energetic/enthusiastic/outgoing 工作熱忱工作熱忱Flexibility 靈活性靈活性Team member/team environment 團(tuán)隊(duì)精神團(tuán)隊(duì)精神Work in a changing, dynamic, expanding environment 應(yīng)應(yīng)變能力變能力- Lynch and Smith, 2001第25頁(yè)/共37頁(yè)II. Library Staff Qualifications and Competences 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力Leadership Skills 領(lǐng)導(dǎo)才能“Leadership is an

27、action not a position” 領(lǐng)導(dǎo)是行動(dòng)不是職位第26頁(yè)/共37頁(yè)Management vs. Leadership 管理和領(lǐng)導(dǎo)的區(qū)別管理和領(lǐng)導(dǎo)的區(qū)別 李海鵬李海鵬 美國(guó)大學(xué)圖書(shū)館，美國(guó)大學(xué)圖書(shū)館， 長(zhǎng)春，長(zhǎng)春， 2009.11經(jīng)理經(jīng)理領(lǐng)導(dǎo)領(lǐng)導(dǎo)管理激勵(lì)復(fù)制獨(dú)創(chuàng)重點(diǎn)-結(jié)構(gòu)重點(diǎn)-人員依靠控制引發(fā)信任短期計(jì)劃長(zhǎng)期規(guī)劃問(wèn)題：怎樣， 何時(shí)問(wèn)題： 為何， 什么 接受挑戰(zhàn)做好好事情做對(duì)對(duì)事情第27頁(yè)/共37頁(yè)Leadership Skills 領(lǐng)導(dǎo)才能領(lǐng)導(dǎo)才能 Manager as a couch and a substitute 基層管理者雙重身份 教練 替補(bǔ)隊(duì)員第28頁(yè)/共37頁(yè)II.

28、Library Staff Qualifications and Competences 圖書(shū)館員資格和業(yè)務(wù)能力圖書(shū)館員資格和業(yè)務(wù)能力Physical Requirements體力要求ADA Americans with Disabilities Act 美國(guó)殘疾人議案第29頁(yè)/共37頁(yè)Library Assistant Ads第30頁(yè)/共37頁(yè)III. Staff Recruitment, Training and Evaluation 圖書(shū)館工作人員招聘圖書(shū)館工作人員招聘, 培訓(xùn)和評(píng)估培訓(xùn)和評(píng)估Recruitment in Digital Age招聘準(zhǔn)則1. The capacity to learn constantly and quickly 可塑性可塑性2. Flexibility 靈活性靈活性3. An innate skepticism 懷疑性懷疑性4. A propensity to take risks 冒險(xiǎn)性冒險(xiǎn)性5. An abiding public service perspective 服務(wù)至上服務(wù)至上6. An