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1、超實(shí)用電話英語一、1Hello,is this 12345678?喂,是12345678號(hào)嗎?2I'd like to speak to MrZhang我想和張先生通話。3I'm sorryMrZhang is out right now對(duì)不起,張先生現(xiàn)在不在。4May I know when he'll be back?您能告訴我他什么時(shí)候回來嗎?5This is his wife speaking我是他妻子。6Can I take a message for him?需要我轉(zhuǎn)告嗎?7May I have your name,please?請(qǐng)問您是誰?8Is he a
2、vailable?他能接電話嗎?9I'll just find out for you我給您看看他在不在?10Hello,are you still there?喂,您沒掛斷吧?11Who is that speaking?請(qǐng)問您是誰?12I'm so sorry that I made such an early phone call對(duì)不起我這么早打電話。13Who do you wish to talk to?您要找誰呀?14Is Sue James in?休·詹姆斯在嗎?15Hello!Is Sue there?喂!是休嗎?16Yes,speaking是的,我就
3、是。二、1.- Hello!- Hello, Bill?- No, this is Sam.- Hi, Sam. This is Mike. How are you?2.- Hello.- Hello. May I speak to Mr Green?3.- No. 5 Middle School.- Mr Green, please.- I'm sorry. Mr Green is not in.- When will he be back?- About six this afternoon.- All right. I'll ring again then.- Very
4、well.4.- Hello!- Hello, Ham Mei. Could I borrow your Chinese-English Dictionary please?- Sorry! It's not a very good line. Could you speak more loudly?- Could I borrow your Chinese-English dictionary?- Sure. I'll bring it to you tomorrow.- Thank you. Goodbye.三、Hello. Is Susan there?喂,是蘇珊嗎? W
5、ho?誰??? Tian Yuan.田園。 You must have the wrong number.你一定打錯(cuò)電話了。 Oh, I'm sorry.噢,對(duì)不起。 Is Li Ying in?李英在家嗎? Wrong number.打錯(cuò)電話了。 Isn't this the Nanjing University?請(qǐng)問是南京大學(xué)嗎? No. It's not.不是。 Oh. I'm sorry.噢,對(duì)不起。 May I please speak to Ling Ling?我可以和玲玲講話嗎? There is no one here by that name.這
6、里沒有玲玲這個(gè)人。 Is this five-two-one double eight six-four?這里是521-8864嗎? No. This is five-two-one double eight three-five.不,這里是521-8835。 Oh. I'm sorry.噢,對(duì)不起。 That's all right.沒關(guān)系。 Are you sure you are dialing the right number?你確定你打的號(hào)碼是對(duì)的嗎? What number are you trying to dial?你要的電話是什么號(hào)碼? No one live
7、s here by that name.這里沒有人叫那個(gè)名字。 I'm sorry. I dialed the wrong number.對(duì)不起,我打錯(cuò)電話了。 May I speak to the head of the household?我可以請(qǐng)戶主聽電話嗎? May I ask who's calling?請(qǐng)問你是誰? I am calling on behalf of the Private Teacher Company.我代表家教公司給您打電話。 This is Susan with Jiaotong University student. May I have
8、your name, sir?我是交通大學(xué)的在校生蘇珊,請(qǐng)問您貴姓? My name is Li.我姓李。 Excuse me, Mr. Li. Do you have children, Mr. Li?打攪了,李先生。您有孩子嗎? Yes.有。 Great. I believe you must care for his educations.太好了。我相信你肯定很關(guān)心他的教育吧。 You probably heard about it. We have private teachers in our holiday.或許你已經(jīng)聽說過。我們交大的學(xué)生在假期間做家教。 We will help
9、 your children in learning lessons in their free time.我們可以幫助您的孩子在他們空閑時(shí)學(xué)習(xí)功課。 We are running a special offer on this holiday.我們?cè)谶@個(gè)假期有個(gè)特價(jià)優(yōu)惠。 You might want to know more about it.我想你肯定想多了解點(diǎn)吧。 May I ask who I am talking to?請(qǐng)問你是誰? I am a representative of Politics Association.我是政治協(xié)會(huì)的代表。 I am calling for t
10、he A company.我是代表A公司打電話來的。 This is Wang with China Bank.我是中國銀行的王先生。 Maybe you read our ads in the newspaper.也許你在報(bào)紙上看過我們的廣告。 Maybe you saw our commercials on TV.也許你在電視上看過我們的廣告。 Let me give you more detail.讓我來詳細(xì)說明。 I would like to tell you more about it.我很樂意向你說得更詳細(xì)一點(diǎn)。 Mr. Lu, we are very pleased to be
11、 able to offer this product to you.陸先生,我們很高興能提供這個(gè)產(chǎn)品給您。 Would you please repeat your offer again?能否再說一遍您的優(yōu)惠? Oh. Your offer sounds interesting.哦,您所給的優(yōu)惠聽起來蠻吸引人的。 Yes. This product will save you a lot of money and time.是的。這個(gè)產(chǎn)品可為你節(jié)省很多的錢和時(shí)間。 And plus, if you are not completely satisfied, you can return i
12、t to us.并且,如果您不是百分百的滿意,你可以將產(chǎn)品退還給我們。 So, it's virtually risk-free for you.所以,事實(shí)上對(duì)您而言,是完全沒有風(fēng)險(xiǎn)的。 Hello. This is a representative of Zhongyou Department Store.喂,您好。我是中友百貨的。 Sir, everything now is offered with a great discount.先生,所有的東西都在打很大的折扣。 I am sure you would like to know more about it.我相信您一定想知道
13、詳情。 I am sorry. I am not free right now.對(duì)不起,我現(xiàn)在很忙。 Sir, this offer will expire this week.先生,這次特價(jià)這個(gè)禮拜就結(jié)束了。 This is the last chance you can get up to 60 percent discount.這是您可以得到6折的最后機(jī)會(huì)。 Yeah, and I have to finish this report by four.是,我在四點(diǎn)之前得完成這個(gè)報(bào)告。 Hello, I wish to speak to Xiao Fu.喂,我想和小付通話。 This is
14、 Xiao Fu speaking.我就是。 Oh, how do you do, Xiao Fu. This is Mary.哦,你好,小付。我是Mary。 Mary, I'm glad you called me.Mary,很高興你給我打電話。 I'm calling to ask you some questions about Susan.我打電話是想問一些關(guān)于蘇珊的事。 Sure. Oh, sorry, Mary, I'd better go now.可以。哦,抱歉,Mary,我要掛電話了。 Is the boss coming by?是老板過來了嗎? OK.
15、 I'll let you get back to your work.好,你過去工作吧。 I'll call you again later, OK?我以后再打給你,好嗎? OK.好的。 Oh, Somebody's at the door. I have to go.哦,有人來了,我得去開門。 "Sorry, I have to say ""good-bye""."我不得不說再見了。 I'll think about it and call you back soon, OK?我考慮一下,回頭我盡快
16、打電話給你,好嗎? Sorry. I have a meeting right now.抱歉,我馬上有個(gè)會(huì)議要開。 一、打公用電話: 1. Im calling from a public phone, so Ill call her again. 1. 我現(xiàn)在是打公用電話,我會(huì)再打給她。 2. Im not at home now, so Ill call her around three oclock again. 2. 我現(xiàn)在不在家里,三點(diǎn)左右我會(huì)再打給她。 3. May I use your phone? 3. 我可以借您的電話用一下嗎? 4. Would you mind if I
17、use your phone? 4. 你不介意我用你的電話吧? 5. How do I get an outside line? 5. 如何打外線? 二、打錯(cuò)電話: 1. Im sorry I have the wrong number. 1. 抱歉我打錯(cuò)電話了。2. Sorry to have bothered you. 2. 很抱歉打擾你了。3. Im sorry. I think I must have dialed the wrong number. 3. 很抱歉。我想我一定是打錯(cuò)電話了。4. Could I check the number? Is it 2211-3344 4. 我
18、可以核對(duì)一下電話號(hào)碼嗎?是不是2211-3344? 三、抱歉這么晚打來的說法: 1. Im sorry to call you so late. 對(duì)不起這么晚打電話來。 2. I hope I didnt catch you at a bad time. 抱歉這種時(shí)候找你。(含有希望沒有打擾到你的意思) 3. I hope I didnt wake you up so early. 我希望這么早沒有吵到你。 4. Im sorry to call you so early. 對(duì)不起這么早打電話來。 5. Im sorry to bother you at this hour. 很抱歉在這時(shí)打擾
19、你。 4、有急事時(shí)的表達(dá)方法: 1. Its urgent. Could I have her mobilephone number? 我有急事,可不可以告訴我她的手機(jī)號(hào)碼? 2. Could you tell me where I can reach her? 能不能告訴我在哪里可以找到她? 3. This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪里可以找到他。 5、若對(duì)方不在的說法: 1. Its nothing important. 沒什么重要事。 2. Its nothing urgen
20、t. Thank you ,good-bye. 沒什么要緊事,謝謝您,再見。 3. Ill call her again. 我會(huì)再打給她。 4. Ill call back later. 我稍后會(huì)再打來。 5. Please ask Miss Chen to call me back. 請(qǐng)陳小姐給我回電話。 6. Could you tell her to call Carol as soon as possible? 能不 在當(dāng)今社會(huì)中,打電話是日常交際的主要方式,它傳遞信息既快捷,又便利。在西方,有人把打電話形象地比喻為:“讓你的手指頭代你走路?!半S著中國的入世,越來越多的外資企業(yè)將進(jìn)入中
21、國市場,我們與外商接觸的機(jī)會(huì)隨之增多。西方人是非常注重事前電話預(yù)約的。對(duì)于我們中國人來說,如何正確使用英語電話用語,才能達(dá)到預(yù)期的目的呢? 很多自以為能用英語進(jìn)行簡單會(huì)話的人,在面對(duì)用英語通電話的場合就會(huì)變得手忙腳亂,不知所措也是常見的事。其實(shí),用英語打電話有一定的模式及慣用語,筆者簡單歸納如下:當(dāng)你拿起話筒用英語打電話時(shí),開頭打招呼的第一個(gè)詞便是Hello,Hello,不像中文中的“喂”可以連喊幾聲,掛電話打招呼時(shí),只要說一次就夠了。也可視情況說 Good morning (afternoon , evening)。習(xí)慣上,英語國家的人(特別是美國人)打電話一開始就自報(bào)姓名或自己的電話號(hào)碼,
22、甚至是工作單位或住址等等。如: “Hello ( Good morning ,)、This is 2856123 ”(喂,你好,我這兒的電話號(hào)碼是2856123。)或“ This is Margs phone or This is Mary speaking”(我是瑪麗)。有的人在接電話時(shí)只回答Hello,而等待對(duì)方開始說話。但是這樣做法必定地使對(duì)方提出“Is this 7856111?”(這是7856111電話嗎?)或 “Is that Peters phone?”(這是彼得家嗎?)這樣的問題,勢必導(dǎo)致雙方在正式通話前花費(fèi)不少時(shí)間與口舌。因此,不要只說Hello 而已,這一點(diǎn)與我們國內(nèi)雙方通
23、話的情形相差甚遠(yuǎn)。如果你發(fā)現(xiàn)對(duì)方要找的是另一個(gè),或撥錯(cuò)了號(hào)碼,這時(shí),你最好能重復(fù)一下你的電話號(hào)碼,然后告訴對(duì)方 “Sorry youve dialed the wrong unmber ”(對(duì)不起,你撥錯(cuò)號(hào)了。)或簡單回答:“Sorry wrong number,”不要一聲不響地就掛斷電話。同樣,若是我們自己撥錯(cuò)了號(hào)碼也該簡單地向?qū)Ψ秸f:“Sorry ,(Ive dialed) wrong number,”再掛斷電話。用中文打電話或接電話時(shí),可以問:“你是誰?”但用英語通話時(shí),則千萬不可以問:“Who are you?”問對(duì)方是哪一位時(shí),可以用以下幾種方式:Whos that / whos s
24、peaking , please? 請(qǐng)問你是誰?Whom an I speaking to ? 跟我通話的是誰?May I have your name ?我可以問你的名字嗎?Is that you , ? / Is there, please?某某在嗎?回答對(duì)方問話或自我介紹時(shí),可用This is Its speaking 。 It is (Mary) here / Hello , Mary here 。 This is 3132459 等等,不能用“I am ?!比绻麑?duì)方找的正是本人,可用“ Yes ,speaking ”即可。轉(zhuǎn)告某人接電話時(shí),可用“Youre wanted on the
25、 phone ”或“Someone wants you on the phone(有人打電話找你)。也可說“Theres telephone call for you”(有你的電話)。如果此人就在身邊時(shí)可以說“Its for you , Tom 。”或“For you Tom”(湯姆,找你的),若來電話時(shí)對(duì)方要找的人正在隔壁房間或在別處辦事,你接了電話以后要過去叫他,請(qǐng)對(duì)方稍等一下時(shí),可用Hold on (the time)please, Hold on a moment , please, just a moment, please, Dont hang uplease 等。如果來電話要找的
26、人一時(shí)無法找到,應(yīng)盡快回答對(duì)方,并最后詢問對(duì)方是否愿意留下口信。這時(shí)可用“May I take a message for you?”(我可以給你帶個(gè)口信嗎?)或者“Would you like to leave a message?”(你要留嗎?)反之亦然,若是你打電話給某人,對(duì)方恰巧不在,你也可以要求接電話的人帶個(gè)口信或留個(gè)便條,就說:“Could you take a message for me please ?”然后你可酌情簡單地向接話者說:“Please tell him that I want to speak to him ?!保ㄕ?qǐng)轉(zhuǎn)告他我有事要告訴他),或“Tell him
27、that I called(告訴他我來過電話)也可說:“Will you please tell him to call me back later?”(請(qǐng)你告訴他回個(gè)電話給我,好嗎?)當(dāng)然,打電話也并非盡善盡美,也有其煩人之時(shí)。譬如,你給某人打去電話時(shí),對(duì)方正忙得很。你最好禮貌地表示一下歉意,可以說:“I am sorry to make a phone call to you when you are very busy ”。(你現(xiàn)在正是很忙的時(shí)候,我卻打電話給你,很對(duì)不起)。如果你有十分緊急的事需打電話給某人,又是清晨或半夜了,可以說:“I am sorry to have called
28、 you so early ,but“(這么早打電話給你,對(duì)不起,但是)。Sorry to have waked you wp (對(duì)不起,把你吵醒了)。“I am sorry to have called you at such a late time but ”(這么晚打電話給你,真對(duì)不起,但是)如果在打電話或接聽電話時(shí),中途為了某事而不得不暫時(shí)中斷與對(duì)方的通話,需請(qǐng)對(duì)方等候一下時(shí),可以說:“Excuse me 或 Excuse me for a moment”(對(duì)不起,請(qǐng)稍等一下),再次拿起話筒時(shí),自然要向?qū)Ψ降狼?,?yīng)該說:“I am sorry to have kept you waiting so long ”(很抱歉讓您久等了)。熟人之間也可以直接說:“Are you still there ”?(你還聽著嗎?)。結(jié)束通話時(shí),可以說:“Call me at any time”(隨時(shí)打電話來),“Please say hello to everyone ”(請(qǐng)代我向大家問好),“Nice talking to you ”(很高興與你通話)等等。電
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