職業(yè)英語(yǔ)口語(yǔ)Unit 1---9

1、Unit 1咨詢服務(wù)Consulting ServiceCONVERSATIONVOCABULARY 必備詞匯：wonder 'wnd vt.vi.對(duì).感到疑惑，想知道householder 'haushuldn. 住戶detergent di't:dntn. 洗滌劑disinfectant disin'fektnt n. 消毒劑notice 'ntsn. 通知，布告；注意；公告vt. 通知；注意到；留心vi. 引起注意PHRASE 固定短語(yǔ)：secondary water supply basin 二次供水地high -rise building 高層

2、建筑municipal water supply 市政供水booster pump 加壓水泵the Rules of ShenZhen special Economic Zone on Administration of Secondary Supply of Drinking Water 深圳經(jīng)濟(jì)特區(qū)生活飲用水二次供水管理規(guī)定in advance 提前CONVERSATION VOCABULARY 必備詞匯：handle 'hændl vt. 處理broadband 'brd'bænd n. 寬帶 department d'ptm()nt

3、n. 部；部門(mén)；系；科；局 electricity ,ilek'tristi n. 電力；電流；強(qiáng)烈的緊張情緒PHRASE 固定短語(yǔ)：Transfer procedures 過(guò)戶手續(xù)in addition to 除之外Residential district 住宅小區(qū)cable TV 有線電視Business hall 營(yíng)業(yè)廳 fuel gas 燃?xì)釹ENTENCE PATTERN 必備句型：Can I help you？我能幫您嗎？Thats all right. 不客氣CONVERSATION VOCABULARY 必備詞匯corridor 'krid: n. 走廊，通道走

4、廊ongoing 'n'gui adj.不間斷的generator ' denreit n.發(fā)電機(jī)automatically ' :t'mætlklI adv.自動(dòng)地switch swit n. 1.開(kāi)關(guān)；2改變，轉(zhuǎn)變；3（電路的）閘，轉(zhuǎn)換equipped i'kwiptv. 裝備；預(yù)備（equip的過(guò)去分詞）；整裝PHRASE 固定短語(yǔ)Power Supply Bureau 供電局emergency situation 緊急情況SENTENCE PATTERN 必備句型What happened？發(fā)生什么事了？You are welc

5、ome. 不客氣。UNLT 2 維修服務(wù)Maintenance ServiceCONVERSATION VOCABULARY 必備詞匯leak li:k vt. vi.滲入obligate'bli'geit vt.使富有責(zé)任或義務(wù)plumber 'plmn.水暖工 facilities f'siliti n. 設(shè)施；工具，設(shè)備PHRASE 固定短語(yǔ)water pipe 水管routine maintenance 日常維修SENTENCE PATTERN 必備句型Can you send someone to fix it？ 你能讓人來(lái)修一下嗎？Its my pl

6、easure 這是我的榮幸CONVERSATION VOCABULARY 必備詞匯suffer 'sf vi. 受痛苦furious 'fiuris adj. 狂怒的balcony 'bælks n. 陽(yáng)臺(tái)inspection ln'spek n n. 檢查drainpipe 'dreinpaip n. 排水管 reservation ,rez'vein n. 預(yù)約，預(yù)訂；保留SENTENCE PATTERN 必備句型Well come soon. 我們會(huì)很快過(guò)來(lái)I will take note of this problem. 我會(huì)注

7、意這個(gè)問(wèn)題What can I do for you? 請(qǐng)問(wèn)有什么可以幫到您？CONVERSATION VOCABULARY 必備詞匯intolerable ln'tlrbl adj. 不能忍受的filter 'filt n. 過(guò)濾block blk n. 堵塞dunghill 'dhil n. 污穢物regular 'regjul adj. 有規(guī)律的PHRASE 固定短語(yǔ)air conditioner 空調(diào)SENTENCE PATTERN 必備句型Could you get someone come over to check？ 你能派人來(lái)檢查一下嗎？UNIT

8、 3 裝修管理 CONVERSATION VOCABULARY 必備詞匯renovate 'renveit vt. 翻新rental 'rentl n. 租金額smoothly smu:ðl l adv.平滑的、流暢的、順利的removal ri'mu:vl n.移走disposal dis'puzl n.清除consultation 'knsl'teln n.咨詢PHRASE 固定短語(yǔ)Decoration Management Regulations裝修管理辦法written consent書(shū)面同意ID card 身份證(identi

9、fications card)Qualification certificates 資質(zhì)證明Decoration Management Protocol裝修管理協(xié)議in detail 詳細(xì)地SENTENCE PATTERN 必備句型What kind of procedure should I follow？我要辦些什么手續(xù)？CONVERSATIONVOCABULARY 必備詞匯railing reili n.欄桿rusty 'rsti: adj 生銹的requirement. ri'kwaimnt n. 要求original 'ridinl adj.起初的consis

10、tent kn'sistnt adj.一貫的PHRASE 固定短語(yǔ)Property Management Regulations 物業(yè)管理?xiàng)l例belong to 屬于public facility 公共設(shè)施設(shè)備so as to 為了以便SENTENCE PATTERN 必備句型Ive got it.知道了CONVERSATION VOCABULARY 必備詞匯complainkm'pleinvt. vi. 抱怨的noise 'niz n. 噪音consider kn'sid vt. vi.考慮carelessness 'k l i s n i s n.粗

11、心大意PHRASE 固定短語(yǔ)residence area 社區(qū)SENTENCE PATTERN 必備句型Please tell us whats happening？ 請(qǐng)告訴我發(fā)生了什么事了？UNIT 4投訴與建議處理Complaints & Suggestions CONVERSATIONVOCABULARY 必備詞匯elevator 'eliveit n.電梯crowd kraud vt. vi.群集rush r vt. vi. 急速行進(jìn)adoid 'vid vt.避開(kāi)complaint km'pleint n. 抱怨measure 'me n.措施

12、PHRASE 固定短語(yǔ)peak time 高峰期lead to 導(dǎo)致SENTENCE PATTERN 必備句型It sounds great！ 聽(tīng)起來(lái)不錯(cuò)！ CONVERSATION VOCABULARY 必備詞匯uncivilized n'sIv'laIzd adj.不文明的raise reiz vt.撫養(yǎng)bark da:k vi.吠叫habitant 'hæbitnt n.居住者leash li: n.拴獵狗的皮帶considerate kn'sidrit adj.體貼的harmonious hamuni:s adj.和諧的、和睦的、協(xié)調(diào)的PHRA

13、SE 固定短語(yǔ)as soon as possible 盡快的take good care of 看管comply with 遵從Management Stipulation 管理規(guī)約carry out 履行sense of responsibility 責(zé)任感urban management department 城市管理部門(mén)SENTENCE PATTERN 必備句型Can you help me to deal with it？你能幫我處理一下嗎？I agree with you。我贊同你的觀點(diǎn)。CONVERSATIONVOCABULARY 必備詞匯vehicle 'vi:Ikl n

14、.交通工具guardrail 'ga:dreil n.欄桿sidewalk 'saId'w:k n.人行道lane lein n. 小路PHRASE 固定短語(yǔ)put up 增加speed humps 減速帶SENTENCE PATTERN 必備句型Im looking forward to it.我很期待.UNIT 5客戶違章處理Dealing with violation CONVERSATIONVOCABULARY 必備詞匯sundries 'sndriz n.雜項(xiàng)neatness 'ni:tnls n.整潔temporarily 'temp

15、rr i l i adv. 暫時(shí)地SENTENCE PATTERN 必備句型We are also very thankful for your understanding and cooperation.感謝您對(duì)我們工作的理解和配合。 CONVERSATIONVOCABULARY 必備詞匯resume ri'zju:m vt. vi. 重新獲得ventilation  ,vent'le()n n.空氣流通、通風(fēng)設(shè)備randomly 'rændmli adv. 隨便地PHRASE 固定短語(yǔ)pull down 毀壞draught flue 排煙道SEN

16、TENCE PATTERN 必備句型This is Mary speaking. 我是瑪麗。Hope you could understand it. 希望你能夠理解 CONVERSATIONVOCABULARY 必備詞匯park pa:k vt. vi.泊車(chē)penalty 'penlti n.懲罰、處罰、罰款remind ri'maind vt.使想起、提醒PHRASE 固定短語(yǔ)fire passage 消防通道underground garage 地下車(chē)庫(kù)for convenience 方便 SENTENCE PATTERN 必備句型Im really sorry abou

17、t that.對(duì)此我感到非常抱歉Not at all. 不用謝UNIT 6環(huán)境管理Environmental ManagementCONVERSATIONVOCAVBULARY 必備詞匯prune pru:n vt.修剪（樹(shù)木等）banian 'bænjn n.榕樹(shù)crown kraun n.樹(shù)冠issue 'isju: vt.發(fā)行，公布，發(fā)出張貼advantage d'va:ntid n. 好處，有力條件，優(yōu)勢(shì)tenant  'tennt n. 承租人；房客；佃戶；vt. 租借span spæn n. 跨度，跨距；vt. 跨越；持

18、續(xù)；PHRASE 固定短語(yǔ)underground pipe 地下管網(wǎng)SENTENCE PATTERN 必備句型Thank you for your support and understanding.謝謝您的支持和理解。CONVERSATIONVOCABULARY 必備詞匯mosquito ms'ki:tu n.蚊子transformation 'trænsf'mel n n.變化，轉(zhuǎn)變，改造stilt stlt n. 高蹺；支柱，支撐物leisure 'le n. 閑暇；空閑；安逸adj. 空閑的；有閑的；業(yè)余

19、的PHRASE 固定短語(yǔ)stilt floor 架空層green area 綠化帶by that time 到那時(shí)SENTENCE PATTERN 必備句型Can you do something for that? 你們能對(duì)此采取點(diǎn)措施嗎？ CONVERSATIONVOCABULARY 必備詞匯 inspect in'spekt vt.檢查，查看，巡查sapling 'sæpll n.幼樹(shù)，樹(shù)苗shovel 'vl n.鏟子、鍬complex'kmpleks adj. 復(fù)雜的；合成的n. 復(fù)合體；綜合設(shè)施PHRASE 固定短語(yǔ)keep it in o

20、rder 保持秩序Owners Committee 業(yè)主委員會(huì)SENTENCE PATTERN 必備句型Dont worry! 不用擔(dān)心！UNIT 7安全管理Safety ManagementCONVERSATIONVOCABULARY 必備詞匯leak li:k vt. vi. 滲入，漏出valve vælv n. 閥門(mén)，氣門(mén)ageing 'eidi n.成熟，變老，老齡化dial 'dal n. 轉(zhuǎn)盤(pán)；刻度盤(pán)；vi. 撥號(hào)vt. 給撥號(hào)打電話consequence  'knskw()nsn. 結(jié)果；重要性；推論SENTENCE

21、 PATTERN 必備句型Is there anybody home? 有人在家嗎？Thank for your reminding. 謝謝您的提醒。CONVERSATIONVOCABULARY 必備詞匯register 'redist vt. vi. 記錄，登記，注冊(cè)accommodate 'kmdeit vt.容納，提供住宿，使適應(yīng)verification 'verfi'keln n.證明，證實(shí)attorney 'tn n. 律師；代理人PHRASE 固定短語(yǔ)real estate agent 房地產(chǎn)代理letter of attorney

22、 委托書(shū)out of touch 聯(lián)系不上stretch the rules 通融（同 bend the rules）CONVERSATIONVOCABULARY 必備詞匯security si'kjuriti n.安全，擔(dān)保detail 'ditel n. 細(xì)節(jié)，詳情vt. 詳述；選派PHRASE 固定短語(yǔ)parking lots 停車(chē)場(chǎng)deal with 處理SENTENCE PATTERN 必備句型Its my pleasure to serve you. 很榮幸為您服務(wù)。UNIT 8收費(fèi)服務(wù)ChargingCONVERSATIONVOCABULARY 必備詞匯

23、billbil n. 賬單waive wev vt. 放棄；擱置過(guò)去式 waived 過(guò)去分詞 waived 現(xiàn)在分詞 waivingobligation bl'ge()n n. 義務(wù)；職責(zé)；債務(wù) state  stet n. 國(guó)家；州；vt. 規(guī)定；聲明；陳述PHEASE 固定短語(yǔ)late fee 滯納金management fee 管理費(fèi)Owners Convention 業(yè)主公約The management statute管理規(guī)約'stætjut; -tut n. 法 法規(guī)；法令；條例CONVERSAT

24、ION VOCABULARY 必備詞匯invoice 'ln'vls n. 發(fā)票 vt.開(kāi)的發(fā)票changeteind n. 零錢(qián)receiptri'si:t n. 收據(jù)，收條finance  fa'næns n. 財(cái)政，財(cái)政學(xué)；金融vt. 負(fù)擔(dān)經(jīng)費(fèi)amount 'mant vi. 總計(jì)，合計(jì)；相當(dāng)于；共計(jì)n. 數(shù)量；總額provide pr'vad vt. 提供；規(guī)定；準(zhǔn)備；裝vi. 規(guī)定；撫養(yǎng)；作準(zhǔn)備PHRASE 固定短語(yǔ)water electricity fee 水電費(fèi)SENTENCE PATTERN 必備句型Whats wrong? 怎么回事？CONVERSATION情景對(duì)話VOCABULARY 必備詞匯tenant 'tennt n. 房客limited 'limitid adj. 有限的application '