人力資源管理詞匯中英對(duì)照備課講稿

1、人力資源管理常用詞匯Marketing and Sales（ 市場與銷售部分 ） Vice-President of Sales 銷售副總裁 Senior Customer Manager 高級(jí)客戶經(jīng)理 Sales Manager 銷售經(jīng)理 Regional Sales Manager 地區(qū)銷售經(jīng)理 Merchandising Manager 采購經(jīng)理 Sales Assistant 銷售助理 Wholesale Buyer 批發(fā)采購員 Tele-Interviewer 電話調(diào)查員 Real Estate Appraiser房地產(chǎn)評(píng)估師Marketing Consultant 市場顧問 Mar

2、keting and Sales Director 市場與銷售總監(jiān) Market Research Analyst 市場調(diào)查分析員 Manufacturer's Representative 廠家代表 Director of Subsidiary Rights分公司權(quán)利總監(jiān)Sales Representative 銷售代表 Assistant Customer Executive 客戶管理助理 Marketing Intern 市場實(shí)習(xí) Marketing Director 市場總監(jiān) Insurance Agent 保險(xiǎn)代理人 Customer Manager 客戶經(jīng)理 Vice-Pr

3、esident of Marketing 市場副總裁 Regional Customer Manager 地區(qū)客戶經(jīng)理 Sales Administrator銷售主管Telemarketing Director 電話銷售總監(jiān) Advertising Manager 廣告經(jīng)理 Travel Agent 旅行代辦員 Salesperson 銷售員 Telemarketer 電話銷售員 Sales Executive 銷售執(zhí)行者 Marketing Assistant 市場助理 Retail Buyer 零售采購員 Real Estate Manager 房地產(chǎn)經(jīng)理 Real Estate Brok

4、er 房地產(chǎn)經(jīng)紀(jì)人 Purchasing Agent 采購代理 Product Developer 產(chǎn)品開發(fā) Marketing Manager 市場經(jīng)理 Advertising Coordinator 廣告協(xié)調(diào)員 Advertising Assistant 廣告助理 Ad Copywriter（Direct Mail）廣告文撰寫人Customer Representative 客戶代表 Computers and Mathematics（ 計(jì)算機(jī)部分 ） Manager of Network Administration網(wǎng)絡(luò)管理經(jīng)理MIS Manager 電腦部經(jīng)理 Project Mana

5、ger 項(xiàng)目經(jīng)理精品文檔Technical Engineer 技術(shù)工程師Developmental Engineer 開發(fā)工程師Systems Programmer 系統(tǒng)程序員Administrator 局域網(wǎng)管理員Operations Analyst 操作分析Computer Operator 電腦操作員Product Support Manager 產(chǎn)品支持經(jīng)理Computer Operations Supervisor 電腦操作主管Director of InFORMation Services 信息服務(wù)主管Systems Engineer 系統(tǒng)工程師Hardware Engineer

6、硬件工程師Applications Programmer 應(yīng)用軟件程序員InFORMation Analyst 信息分析LAN Systems Analyst 系統(tǒng)分析Statistician 統(tǒng)計(jì)員Human Resources （人力資源部分）Director of Human Resources人力資源總監(jiān)Assistant Personnel Officer人事助理Compensation Manager 薪酬經(jīng)理Employment Consultant 招募顧問Facility Manager 后勤經(jīng)理Job Placement Officer 人員配置專員Labor Relati

7、ons Specialist 勞動(dòng)關(guān)系專員Recruiter 招聘人員Training Specialist 培訓(xùn)專員Vice-President of Human Resources 人力資源副總裁Assistant Vice-President of Human Resources 人力資源副總裁助理 Personnel Manager 職員經(jīng)理Benefits Coordinator 員工福利協(xié)調(diào)員Employer Relations Representative 員工關(guān)系代表Personnel Consultant 員工顧問Training Coordinator 培訓(xùn)協(xié)調(diào)員Execu

8、tive and Managerial（ 管理部分 ）Chief Executive Officer（CEO） 首席執(zhí)行官Director of Operations 運(yùn)營總監(jiān)Vice-President 副總裁Branch Manager 部門經(jīng)理Retail Store Manager 零售店經(jīng)理HMO Product Manager 產(chǎn)品經(jīng)理Operations Manager 操作經(jīng)理Assistant Vice-President 副總裁助理Field Assurance Coordinator 土地?fù)?dān)保協(xié)調(diào)員Management Consultant 管理顧問District Ma

9、nager 市區(qū)經(jīng)理Hospital Administrator 醫(yī)院管理Import/Export Manager 進(jìn)出口經(jīng)理Insurance Claims Controller 保險(xiǎn)認(rèn)領(lǐng)管理員Program Manager 程序管理經(jīng)理精品文檔Insurance Coordinator 保險(xiǎn)協(xié)調(diào)員 Project Manager 項(xiàng)目經(jīng)理Inventory Control Manager 庫存管理經(jīng)理 Regional Manager 區(qū)域經(jīng)理Chief Operations Officer(COO) 首席運(yùn)營官 General Manager 總經(jīng)理Executive Marketin

10、g Director市場行政總監(jiān)Controller(International) 國際監(jiān)管 Food Service Manager 食品服務(wù)經(jīng)理 Production Manager 生產(chǎn)經(jīng)理 Administrator 醫(yī)療保險(xiǎn)管理 Property Manager 房地產(chǎn)經(jīng)理 Claims Examiner 主考官 Controller(General) 管理員 Service Manager 服務(wù)經(jīng)理 Manufacturing Manager 制造業(yè)經(jīng)理 Vending Manager 售買經(jīng)理Telecommunications Manager 電信業(yè)經(jīng)理 Transportat

11、ion Manager 運(yùn)輸經(jīng)理 Warehouse Manager 倉庫經(jīng)理Assistant Store Manager 商店經(jīng)理助理 Manager(Non-Profit and Charities)非盈利性慈善機(jī)構(gòu)管理人力資源管理專業(yè)英語詞匯一、人力資源管理 :(Human Resource Management ,HRM) 人力資源經(jīng)理 :( human resource manager)高級(jí)管理人員(executive) / i'gzekjutiv職業(yè):(professi on)道德標(biāo)準(zhǔn) :(ethics)操作工 :(operative employees)專家:(spec

12、ialist)人力資源認(rèn)證協(xié)會(huì) :(the Human Resource Certification Institute,HRCI)二、外部環(huán)境 :(external environment)內(nèi)部環(huán)境 :(internal environment)政策:(policy)企業(yè)文化 :(corporate culture)目標(biāo):(missi on)股東(shareholders)非正式組織 :(informal organization) 跨國公司 :(multinational corporation,MNC) 管理多樣性 :(managing diversity)三、工作 :(job)職位:(

13、posti ng)工作分析 :(job analysis) 工作說明 :(job description) 工作規(guī)范 :(job specification) 精品文檔 工作分析計(jì)劃表 :(job analysis schedule,JAS) 職位分析問卷調(diào)查法 :(Management Position Description Questionnaire,MPDQ) 行政秘書 :(executive secretary) 地區(qū)服務(wù)經(jīng)理助理 :(assistant district service manager)四、人力資源計(jì)劃 :(Human Resource Planning,HRP)

14、戰(zhàn)略規(guī)劃 :(strategic planning) 長期趨勢 :(long term trend) 要求預(yù)測 :(requirement forecast) 供給預(yù)測 :(availability forecast) 管理人力儲(chǔ)備 :(management inventory) 裁減:(dow nsiz ing) 人力資源信息系統(tǒng) :(Human Resource Information System,HRIS)五、招聘 :(recruitment) 員工申請表 :(employee requisition) 招聘方法 :(recruitment methods) 內(nèi)部提升 :(Promot

15、ion From Within ,PFW) 工作公告 :(job posting)廣告:(advertis ing) 職業(yè)介紹所 :(employment agency) 特殊事件 :(special events) 實(shí)習(xí):(i ntern ship)六、選擇 :(selection) 選擇率 :(selection rate) 簡歷:(resume)標(biāo)準(zhǔn)化 :(standardization)有效性 :(validity) 客觀性 :(objectivity) 規(guī)范:(norm) 錄用分?jǐn)?shù)線 :(cutoff score) 準(zhǔn)確度 :(aiming) 業(yè)務(wù)知識(shí)測試 :(job knowled

16、ge tests) 求職面試 :(employment interview) 非結(jié)構(gòu)化面試 :(unstructured interview) 結(jié)構(gòu)化面試 :(structured interview) 小組面試 :(group interview) 職業(yè)興趣測試 :(vocational interest tests) 會(huì)議型面試 :(board interview)七、組織變化與人力資源開發(fā)人力資源開發(fā) :(Human Resource Development,HRD) 培訓(xùn):(tra ining) 開發(fā):(developme nt) 定位:(orie ntatio n) 訓(xùn)練:(coac

17、h ing) 輔導(dǎo):(me ntori ng) 經(jīng)營管理策略 :(business games) 案例研究 :(case study) 會(huì)議方法 :(conference method) 角色扮演 :(role playing)精品文檔 工作輪換 :(job rotating) 在職培訓(xùn) :(on-the-job training ,OJT) 媒介:(media)八、企業(yè)文化與組織發(fā)展 企業(yè)文化 :(corporate culture) 組織發(fā)展 :(organization development,OD) 調(diào)查反饋 :(survey feedback) 質(zhì)量圈:(quality circle

18、s) 目標(biāo)管理 :(management by objective,MBO) 全面質(zhì)量管理 :(Total Quality Management,TQM) 團(tuán)隊(duì)建設(shè) :(team building)九、職業(yè)計(jì)劃與發(fā)展職業(yè):(career) 職業(yè)計(jì)劃 :(career planning) 職業(yè)道路 :(career path) 職業(yè)發(fā)展 :(career development) 自我評(píng)價(jià) :(self-assessment) 職業(yè)動(dòng)機(jī) :(career anchors) 十、績效評(píng)價(jià) 績效評(píng)價(jià) :(Performance Appraisal,PA) 小組評(píng)價(jià) :(group appraisal

19、) 業(yè)績評(píng)定表:(rating scales method) 關(guān)鍵事件法 :(critical incident method) 排列法 :(ranking method) 平行比較法 :(paired comparison) 硬性分布法 :(forced distribution method) 暈圈錯(cuò)誤:(halo error) 寬松:(le niency) 嚴(yán)格:(strict ness)3600 反饋:(360-degree feedback) 敘述法:(essay method) 集中趨勢 :(central tendency) 十一、報(bào)酬與福利報(bào)酬:(compe nsati on)

20、 直接經(jīng)濟(jì)報(bào)酬 :(direct financial compensation) 間接經(jīng)濟(jì)報(bào)酬 :(indirect financial compensation) 非經(jīng)濟(jì)報(bào)酬 :(no financial compensation) 公平:(equity) 外部公平 :(external equity) 內(nèi)部公平 :(internal equity) 員工公平 :(employee equity) 小組公平 :(team equity) 工資水平領(lǐng)先者 :(pay leaders) 現(xiàn)行工資率 :(going rate) 工資水平居后者 :(pay followers) 勞動(dòng)力市場 :(la

21、bor market) 工作評(píng)價(jià) :(job evaluation) 排列法 :(ranking method)分類法 :(classification method) 因素比較法 :(factor comparison method) 評(píng)分法 :(point method) 海氏指示圖表個(gè)人能力分析法 :(Hay Guide Chart-profile Method) 工作定價(jià) :(job pricing) 工資等級(jí) :(pay grade) 工資曲線 :(wage curve) 工資幅度 :(pay range) 十二、福利和其它報(bào)酬問題 福利( 間接經(jīng)濟(jì)補(bǔ)償 )員工股權(quán)計(jì)劃 :(empl

22、oyee stock ownership plan,ESOP) 值班津貼 :(shift differential) 獎(jiǎng)金 :(incentive compensation)分紅制 :(profit sharing) 十三、安全與健康的工作環(huán)境安全:(safety) 健康:(health) 頻率:(freque ncy rate) 緊張:(stress) 角色沖突 :(role conflict) 催眠法 :(hypnosis) 酗酒:(alcoholism) 十四、員工和勞動(dòng)關(guān)系工會(huì):(union) 地方工會(huì) :(local union) 行業(yè)工會(huì) :(craft union)產(chǎn)業(yè)工會(huì) :(

23、industrial union) 全國工會(huì) :(national union) 談判組:(barga ining union) 勞資談判 :(collective bargaining)仲裁:(arbitrati on)罷工:(strike)內(nèi)部員工關(guān)系 :(internal employee relations) 紀(jì)律:(discipli ne) 紀(jì)律處分 :(disciplinary action) 申訴:(grieva nee) 降職:(demoti on)調(diào)動(dòng):(tra nsfer) 晉升:(promotio n)人力資源管理師（二級(jí)）專業(yè)英語詞匯表1 Acceptability 可

24、接受性2 Achievement tests 成就測試3 Action plan 行動(dòng)計(jì)劃4 Action steps 行動(dòng)步驟5 Adventure learning探險(xiǎn)學(xué)習(xí)法6 Adverse impact 負(fù)面影響建設(shè)性爭議解決方法7 Agency shop 工會(huì)代理制8 Alternative dispute resolution (ADR)9 Analytic approach 分析法10 Appraisal politics 評(píng)價(jià)政治學(xué)11 Apprenticeship 學(xué)徒制12 Arbitrary 仲裁13 Assessment 評(píng)價(jià)1415161718192021222324

25、25262728293031323334353637383940414243444546Assessment center 評(píng)價(jià)中心Attitude awareness and change program 態(tài)度認(rèn)知與改變計(jì)劃Attitudinalstructuring態(tài)度構(gòu)建Audiovisual instruction視聽教學(xué)Audit approach 審計(jì)法Balanced scorecard 綜合評(píng)價(jià)卡Basic skills 基本技能Behavior-based program 行為改變計(jì)劃Behavior modeling 行為模擬Benchmarks 基準(zhǔn)Benchmarkin

26、g 評(píng)判Benefits 收益Bonus 獎(jiǎng)金B(yǎng)oycott 聯(lián)合抵制Career 職業(yè)Career counseling 職業(yè)咨詢Career curves (maturity curves) 職業(yè)曲線(成熟曲線)Career management system 職業(yè)管理系統(tǒng)Career support 職業(yè)支持Centralization 集權(quán)化Coach 教練Cognitive ability 認(rèn)知能力Cognitive outcomes 認(rèn)知性結(jié)果Collective bargaining process 勞資談判過程Community of practice 演練小組Compa-ra

27、tio 比較比率Compensable factors 報(bào)酬要素 Competency assessment 能力評(píng)估 Competitive advantage 競爭優(yōu)勢 Concentration strategy 集中戰(zhàn)略 Concurrent validation 同時(shí)效度Consumer price index, CPI 消費(fèi)者價(jià)格指數(shù) Content validation 內(nèi)容效度Continuous learning 持續(xù)學(xué)習(xí)Contributory plan 投入計(jì)劃Coordination training 合作培訓(xùn)Core competencies 核心競爭力Criteri

28、on-related validity 效標(biāo)關(guān)聯(lián)效度Criticalincident 關(guān)鍵事件Criticalincident method 關(guān)鍵事件法Cross-cultural preparation 跨文化準(zhǔn)備Cross-training 交叉培訓(xùn)Cultural environment 文化環(huán)境Cultural shock 文化沖擊Customer appraisal 顧客評(píng)估Data flow diagram 數(shù)據(jù)流程圖Database 數(shù)據(jù)庫Decentralization 分散化Decision support systems 決策支持系統(tǒng)Defined-benefit plan

29、 養(yǎng)老金福利計(jì)劃Defined-contribution plan 資方養(yǎng)老金投入計(jì)劃Delayering 扁平化Depression 沮喪Development planning system 開發(fā)規(guī)劃系統(tǒng)Differential piece rate 差額計(jì)件工資Direct costs 直接成本Discipline 紀(jì)律Disparate impact 差別性影響Disparate treatment 差別性對(duì)待Diversity training 多元化培訓(xùn)Downsizing 精簡Downward move 降級(jí)Efficiency wage theory 效率工資理論Electro

30、nic performance support system (EPSS) 電子績效支持系統(tǒng) Employee empowerment 員工授權(quán)Employee leasing 員工租借Employee survey research 雇員調(diào)查與研究Employee wellness programs (EWPs) 雇員健康修煉計(jì)劃Entrepreneur 企業(yè)家Equal employment opportunity (EEO) 公平就業(yè)機(jī)會(huì)Essay method 書面方式Ethics 道德Expatriate 外派雇員Expert systems 專家系統(tǒng)External analysi

31、s 外部分析External growth strategy 外邊成長戰(zhàn)略External labor market 外部勞動(dòng)力市場Factor comparison system 因素比較法Feedback 反饋4748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293Flexible benefits plans (cafeteria plans) 靈活的福利計(jì)劃(自助94959697989910010110210310410510610710810911011

32、1112113114115116117118119120121122123124125126127128129130131132133134135136137138139140精品文檔 福利方案）Flextime 靈活的時(shí)間Forecasting (勞動(dòng)力供求)預(yù)測Formal education programs 正規(guī)教育計(jì)劃 Frame of reference 參照系Functional job analysis, FJA 職能工作分析Gain sharing plans 收益分享計(jì)劃Globalization 全球化Goals 目標(biāo)Goals and timetables 目標(biāo)和時(shí)間表

33、Graphic rating-scale method 圖式評(píng)估法Group-building methods 團(tuán)隊(duì)建設(shè)法Group mentoring program 群體指導(dǎo)計(jì)劃Hay profile method 海氏剖析法High-leverage training 高層次培訓(xùn)High-performance work systems 高績效工作系統(tǒng)Hourly work 計(jì)時(shí)工資制Human capital 人力資本Human resource information system (HRIS) 人力資源信息系統(tǒng)Human resource management 人力資源管理Huma

34、n resources planning, HRP 人力資源計(jì)劃Indirect costs 間接成本Individualism/collectivism 個(gè)人主義 / 集體主義Input 投入Instructional design process 指導(dǎo)性設(shè)計(jì)過程Internal analysis 內(nèi)部分析Internal growth strategy 內(nèi)部成長戰(zhàn)略Internal labor force 內(nèi)部勞動(dòng)力Internet 互聯(lián)網(wǎng)Internship programs 實(shí)習(xí)計(jì)劃Interview 面試Intraorganizational bargaining 組織內(nèi)談判Job

35、analysis 工作分析Job classification system 工作分類法Job description 工作描述Job design 工作設(shè)計(jì)Job enlargement 工作擴(kuò)大化Job enrichment 工作豐富化Job evaluation 工作評(píng)價(jià)Job experiences 工作經(jīng)驗(yàn)Job involvement 工作認(rèn)同Job posting and bidding 工作張貼和申請Job progressions 工作提升Job ranking system 工作重要性排序法Job rotation 工作輪換Job satisfaction工作滿意度Job

36、specification工作規(guī)范Job structure 工作結(jié)構(gòu)141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187Key jobs 關(guān)鍵工作Labor market 勞動(dòng)力市場Labor relations process 勞動(dòng)關(guān)系進(jìn)程Leaderless group discussion 無領(lǐng)導(dǎo)小組討論法Learning organization 學(xué)習(xí)型組織

37、 Long-term-short-term orientation長期 - 短期導(dǎo)向Maintenance of membership 會(huì)員資格維持Management by objectives, MBO 目標(biāo)管理Management forecasts 管理預(yù)測Management prerogatives 管理特權(quán)Manager and / or supervisor appraisal 經(jīng)理和 / 或上司評(píng)估 Managing diversity 管理多元化Markov analysis 馬克夫分析法Mediation 調(diào)解Mentor 導(dǎo)師Merit guideline 績效指南Mi

38、nimum wage 最低工資Motivation to learn 學(xué)習(xí)的動(dòng)機(jī)Needs assessment (培訓(xùn))需要評(píng)價(jià)Negligence 疏忽Nepotism 裙帶關(guān)系Ombudsman 調(diào)查專員 On-the-job training, OJT 在職培訓(xùn) Opportunity to perform 實(shí)踐的機(jī)會(huì) Organizational analysis 組織分析 Organizational capability 組織能力Orientation 導(dǎo)向培訓(xùn)Outplacement counseling 重新謀職咨詢Output 產(chǎn)出Outsourcing 外包Panel i

39、nterview 小組面試Pay-for-performance standard 按績效的報(bào)酬標(biāo)準(zhǔn)Pay grade 工資等級(jí)Pay level 工資水平Pay-policy line 工資政策線Pay structure 工資結(jié)構(gòu)Peer appraisal 同事評(píng)估Performance appraisal 績效評(píng)價(jià)Performance feedback 績效反饋Performance management 績效管理Performance planning and evaluation (PPE) 績效規(guī)劃與評(píng)價(jià)系統(tǒng) Perquisites 津貼Person analysis 個(gè)人分析Person characteristics 個(gè)人特征Personnel selection 人員甄選Point system 積分法Position analysis questionnaire, PAQ 職位分析問卷調(diào)查188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222 理223224225226227228229230231232233234