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1、11種外貿(mào)郵件模板及精辟分析一、發(fā)了開發(fā)信后客戶沒回音,催!Dear *,Sorry to trouble you again!Please find my mail below.Could you please kindly check by return today?Because well be on holiday fromMay.1st to 3rd.Thank you in advance!Best regards,Cindy先寫得委婉一點(diǎn),把你上次寫給他的郵件放在下面。如果他還是沒回復(fù),那就再重新發(fā)一遍,上面加上大寫的紅色或者粗體的“RE-SEND! !”如果還是沒消息,就打電話

2、吧 二、展會上遇到客戶寫的開發(fā)信Hi Alex,How are you doing? Glad to getyour name card from HK fair.This is Sandy from *. We specialized in parkingsensor system, and allour products with CE/FCC/FCCID approved!Regarding the FUNMINI DVRyourselected on the fair, pls find the details with best offerin attachment.Hope to

3、get good news fromyou! Thanks.Best regards,SandySales assistantSandy,我要說一點(diǎn),你的情況和其他朋友乂不一樣了。你在展會上拿到過客人 的名片,而且客人曾經(jīng)對某一款產(chǎn)品感興趣,那簡直是一個(gè)相當(dāng)好的機(jī)會!只要你把握住了,成交可能性是很大的!這種情況下,你特別要標(biāo)注出他在展會上選 的東西,而且主動提供詳細(xì)資料和報(bào)價(jià),這一點(diǎn)至關(guān)重要!客人很忙的,他可能在香港展上去過很多同行那邊,問同一個(gè)產(chǎn)品,他會收到很多很多郵件,恐怕根本沒空回復(fù)或主動聯(lián)系你,所以你一定要主動出擊,提供完整的資料和好的價(jià)格,然后跟進(jìn),贏得他的信任!如果像你剛才那樣,問

4、他是不 是有興趣,有興趣你會給他詳細(xì)資料,客人會覺得很煩的,覺得你怎么需要推一 下動一下,做業(yè)務(wù)要學(xué)會主動,客人一個(gè)眼色,你就要能完成三四個(gè)動作??腿?問你價(jià)格,你連詳細(xì)參數(shù)尺寸包裝材料都一并提供了??腿藛柲阏f明書,你連設(shè)計(jì)稿和文字都完整無誤地給他參考。客人需要彩盒,你不止給了他圖片,還有準(zhǔn)確尺寸的刀模圖,連別的客人的彩盒也一并給他做設(shè)計(jì) 參考。你說,客人是不是會對你印象很好? 三、寄樣品運(yùn)費(fèi)讓對方出(到付)的委婉郵件Hi *,Thank you so much for yourkind reply!Sure, samples will be preparedsoon. Could you p

5、ls give me your courier account? Such asFedEx, DHL, UPS, TNT,etc. Each one is ok. Ill inform you the tracking number afterparcel picked!Please contact me if furtherquestions. Thank you!Kind regards,C四、客戶嫌價(jià)格高時(shí),你的回復(fù)政策:讓他知道你的價(jià)格沒有報(bào)高,不是人家一說便宜點(diǎn),你嗖一下給人家少了 一半價(jià)格,而是改變產(chǎn)品規(guī)格,比如包裝由好的改次的,長度改短點(diǎn),重量要少 點(diǎn),或者功率低點(diǎn)。Dear K

6、elvin,Thank you so much for yourkind mail!Sure, our models with topquality, and think all of them meet the qualitylevel in your local market! Ifthe price is not suitable in your price range, could you plsaccept to do alittle change? The price will be reduced 3%.That is, EUR2.13/pc.Pls dont worry abo

7、ut thequality. Price is important, but quality counts for much more!Here is just a little change,the original length of the flashlight is 102mm, and nowwejustmakeit short, 89mninstead! And then, the total cost willbe reduced 3% because of thematerial saved!All the luminosity and thebody look the sam

8、e! I think its workable forboth of us. Any comments?Best regards,C五、發(fā)了PI后客戶沒回信,催!Hi *,Sorry to trouble you again!Regarding the PI dated on *,could you pls sign and confirm by return asap? Because weneed plenty of timefor arranging mass production! Its a long time since I havegot yourreply last time.

9、 How is everything going on? If anything changed, plskeep me posted!Thanks and best regards,六、寄了樣品,并且感覺客戶應(yīng)該是滿意的,但是他沒有回音,這時(shí)你可以發(fā)這個(gè)郵件:Dear *,Sorry to trouble you again!Regarding the project wediscussed last time, could you pls confirm byreturn today? Because we needplenty of time for mass production.P/

10、I willbe sent to you asap after yourconfirmation.If anything changed, pls keepme posted! Thank you! Best regards, *或者簡單版Dear *,What about the final decisionabout our samples? Weneed your commentsto go ahead!Thank you!Kind regards,Renee* Co. Ltd.Tel: *Fax: *Mail: *Web: *七、客人死命砍價(jià)時(shí)回復(fù)的郵件這時(shí)你不能一下子給人家底價(jià),可以

11、用采購數(shù)量來給他打個(gè)小折,這樣就算價(jià)格 低了,數(shù)量上也補(bǔ)點(diǎn)進(jìn)來。Dear sir,Pls find the re-checking theprice as follows:1) Super grade, USD*, giveyou a special discount of 2%2) A grade, USD*, similar assuper grade, but price muchmore competitive.Hope we can deal. Thank you!Rgds,八、你客戶是中間商,他需要等其客戶回應(yīng)之后才能再和你聯(lián)系,沒事時(shí)發(fā)個(gè) 郵件讓中間商客戶別把你忘了Hi John

12、ny,Thank you for your promptreply!Please keep me posted forfurther details.Kind regards,九、客戶要來中國看你們廠了!激動時(shí)別忘記發(fā)郵件確認(rèn)彼此聯(lián)系方式呀!Hi *,Im so glad to hear thatyoull be in Chinasoon, and hope to have a face-to-face meeting withyou!Could you pls give me yourtime schedule and cell phone number? Well arrange to p

13、ick youup from theairport!My cell phone is *. Pls callme if any questions. Thank you!Kind regards,十、客戶給你的價(jià)格太低做不了,給他可以選擇的方案。Dear kelvin,Thank you for your kind mail!But unfortunately, this price also unworkable for us.I sincerely hope to havebusiness with you, pls realize our position. 2 suggestions

14、as below:1) everything keep the same,EUR2.45/pc, C&F air Stockholm2) everything keep the same,EUR2.60/pc, with 3*AAA battery, C&F airStockholmComments, please. Thank you!Rgds,C十一、客戶明確對你說他的訂單下給別人了,這時(shí)發(fā)封信感謝一下吧,生意不成交情在哈!Hi *,Thank you soooooo much foryour kind mail! I appreciate!We sincerely hop

15、e to find away to cooperate with you! If your customerwould like to place the order toanother vendor, thats ok! But if you have another chance inthe near future,pls keep me posted! Its my pleasure to be on service of you!By the way, will you plan tovisit Chinasoon? I really hope to have aface-to-face meeting with you!Take care! Hope everythinggoes well!Thanks and best regards ,針對跨境搜跟外貿(mào)搜的幾點(diǎn)總結(jié),跨境搜:主要有:采購商 &貿(mào)易數(shù)據(jù) & 一鍵搜采購商:可以搜出帶有聯(lián)系方式和貿(mào)易交易記錄的有效采購商名片資源庫。貿(mào)易數(shù)據(jù):可以根據(jù)各種信息搜出貿(mào)易往來的細(xì)節(jié),但是只能在有限的國家搜。一鍵搜:可以根據(jù)公司名跟產(chǎn)品大概搜出貿(mào)易往來的記錄,點(diǎn)擊后,可以進(jìn)入:“貿(mào)易數(shù)據(jù)”查看貿(mào)易往來數(shù)據(jù)。P.SP.S 市場分析還沒開

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