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1、重點(diǎn)句子1. vvhen increating with tourists, the best guides think of themselves as piaying 4 roles: a historian,a teacher,an entertaianer and a host.2. My job is lo smooth your away,care for your welfare and assist you in whatever way i can during your stay in china.3. Despite our long history.we are sti

2、ll a developing country especially in the area of tourism.years ago,.for example.there were virtually no groups in china.but today.tourism has grown by leaps and bounds.4. With ils 56 natianalit ies> china offers a great variety of art tbnis and rec real ional activit ies.operas acrobatic snows,f

3、olk dances,as well as qiqong and martial arts arc often regarded as special treats by overseas visitors5. Chinas legendary dragon is not the monster encountered in western mythology,but a benign creature symbolizing good fortune.6. We want to express our sincere appreciation for your friendship.whil

4、e you are in china.a 11 of the delegation members have showed great patience,cooperation and understangding,which has made ur job much easier.7. As the capital of people's republic of china,beijing has become the political and culture center of the country and has been playing an exclusively imp

5、ortant role in the country's tourism industry as well as international exchange.一.重點(diǎn)詞絹Historic attraction 歷史名勝Scenic spot風(fēng)景名勝Local schedule地方接待計(jì)劃National schedule全程.接待計(jì)劃Organiz ing travel agenc y 組 團(tuán) 社Local travel agency 地接社Lost luggage claims office 行李認(rèn)領(lǐng)處Luggage claim card 行李牌National guide 全陪L

6、ocal guide 地陪Tour escort 領(lǐng)隊(duì)Mongolian hot pot 湖羊肉Beijing roast duck 北京烤鴨Ivory and jade carvings 牙雕和 R雕Competitive power 競(jìng)爭(zhēng)力Environmental protection 環(huán)境保護(hù)Lacquer wares 漆器Check in 入住Check out 離店The floor attendant 樓層服務(wù)員Customs declaration forms 報(bào)關(guān)表Single rooms 單人間Double rooms 雙人間Presidential suites 總統(tǒng)套房

7、Fitness center 康樂(lè)中心Bowling alley保齡球館Billiard room 臺(tái)球室Rcccotion desk 前臺(tái)The room rate 房?jī)r(jià)The registration cards 在記卡Gr。叩visa團(tuán)隊(duì)簽證Morning call叫早服務(wù)Clear bill 結(jié)賬Laundry charge 洗衣費(fèi)Room service房?jī)?nèi)用餐A long distance call ll途電話The front office 前臺(tái)Housekeeping department 客房部Food and beverage department 餐飲部Sales and

8、 marketing department 市場(chǎng)部 Fastfood restaurant 快餐店The rush hour上下班高峰Mesuem oF terracotta warriors &honses 兵馬 俑 Ethnic minority and cuhure tour 少數(shù)民族風(fēng)情游 Package tours包價(jià)旅游Independent tourists 散客Local snacks地方小吃Go dutch AA 制Continental breakfast 中式早餐Sunny-side up 單面煎Regional cuisines 地方菜系Jasmine tea

9、花茶Traditional local handicrafts 地方傳統(tǒng)手 I:藝品Cash traveler's cheques 兌現(xiàn)旅行支票 Air-conditioncd bus 空調(diào)大巴 Traditional Chinese paintings 國(guó)皿IAfter-sale services 售后服務(wù)Cloisonne vases景泰藍(lán)花版Mural painting 壁畫Scroll painting 卷軸畫Stage props舞臺(tái)道具Folk fcsthal 民族節(jié)口Man of letlers文人墨客Physical proportion 體型體格Airport coi

10、istrxtion fee 機(jī)場(chǎng)建設(shè)稅Boarding pass 登機(jī)牌Evaluation form 評(píng)彳介表Excess luggage charge 行李超車費(fèi)Security check 安全檢査Customs office 海關(guān)Religious taboos 宗教禁忌Duty manager值班經(jīng)理Peak period黃金季節(jié)旺季Short-staffed 人員緊缺三.重點(diǎn)問(wèn)題1. how many types of tour schedules do you know ?Two types of schedule :a general or national schedule

11、and a local schedule2. What should be mentioned in a welcome speech?A. say hello or welcome to the guidesB. Give a brief introduction of youself;your colleagues and the his MerCeShow your willingness to serve them and thank them for their understanding and cooperationD.llope them a pleasant journey3

12、. List some of the major tourist attraction in beijing and nanjing?Beijing:great wall/palace museum/the summer pahce/the ming tombsNanjing:linggu templeZ/the drum tower/yangtze river bridge /the rain flow?r terrace4. What should a guide check when tourists leave a hotel?A .help the guests clear hill

13、sB. chcck the number of the groupC. remind the tourists not to leave any belongs behind5. What are the 4 aspects of the Chinese culinary art ?A.the preparation of ingredientsR.Cutting and garnishingC.lemperatureI).Varied cooking techniques6. What arc the key points you should mentbn h a farcvcD speech?7. What's the procedure for checking in at the airport?8. What are included in your professionalism?Appearance,the ability to use languages .niannerssocial skills and attitude toward work9. What should a guide do when he is hewing tourets check n at a hoteP10. What

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