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1、.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(1)Dan Smith是一位美國(guó)的健身用品經(jīng)銷商,此次是Robert Liu第一回與他交手。就在短短幾分鐘的交談中,Robert Liu既感到這位大漢粗獷的外表,藏有狡兔的心思他肯定是沙場(chǎng)老將,自己絕不可掉以輕心。雙方第一回過招如下: D: Id like to get the ball rolling(開始)by talking about prices.R: Shoot.(洗耳恭聽)Id be happy to answer any questions you may have.D: Your products are very good. But Im a lit
2、tle worried about the prices youre asking.R: You think we about be asking for more(laughs)D: (chuckles莞爾) Thats not exactly what I had in mind. I know your research costs are high, but what Id like is a 25% discount.R: That seems to be a little high, Mr. Smith. I dont know how we can make a profit w
3、ith those numbers.D: Please, Robert, call me Dan. (pause) Well, if we promise future businessvolume sales(大筆交易)that will slash your costs(大量減低成本)for making the Exec-U-ciser, rightR: Yes, but its hard to see how you can place such large orders. How could you turn over(銷磬)so many (pause) Wed need a gu
4、arantee of future business, not just a promise.D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guaranteeR: If you can guarantee that on paper, I think we can discuss this further.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(2)Robert回公司呈報(bào)Dan的提案后,老板很滿意對(duì)方的采購(gòu)計(jì)劃;但在折扣方面則希望Robert能
5、繼續(xù)維持強(qiáng)硬的態(tài)度,盡量探出對(duì)方的底線。就在這七上七八的價(jià)格翹翹板上,雙方是否能找到彼此地平衡點(diǎn)呢.請(qǐng)看下面分解: R: Even with volume sales, our coats for the Exec-U-Ciser wont go down much.D: Just what are you proposingR: We could take a cut(降低)on the price. But 25% would slash our profit margin(毛利率).We suggest a compromise10%.D: Thats a big change from
6、 25! 10 is beyond my negotiating limit. (pause) Any other ideasR: I dont think I can change it right now. Why dont we talk again tomorrowD: Sure. I must talk to my office anyway. I hope we can find some common ground(共同信念)on this.NEXT DAYD: Robert, Ive been instructed to reject the numbers you propo
7、sed; but we can try to come up with some thing else.R: I hope so, Dan. My instructions are to negotiate hard on this dealbut Im try very hard to reach some middle ground(互相妥協(xié)).D: I understand. We propose a structured deal(階段式和約). For the first six months, we get a discount of 20%, and the next six m
8、onths we get 15%.R: Dan, I cant bring those numbers back to my officetheyll turn it down flat(打回票).D: Then youll have to think of something better, Robert.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(3)Dan上回提議前半年給他們二成折扣,后半年再降為一成半,經(jīng)Robert推翻后,Dan再三表示讓步有限。您知道Robert在這折扣縫隙中游走,如何才能摸出雙方都同意的數(shù)字呢.他從錦囊里又掏出什么妙計(jì)了呢.請(qǐng)看下面分解: R: How about 15% the fi
9、rst six months, and the second six months at 12%, with a guarantee of 3000 unitsD: Thats a lot to sell, with very low profit margins.R: Its about the best we can do, Dan. (pause) We need to hammer something out (敲定)today. If I go back empty-handed, I may be coming back to you soon to ask for a job.
10、(smiles)D: (smiles) O.K., 17% the first six months, 14% for the second!R: Good. Lets iron out(解決)the remaining details. When do you want to take delivery(取貨)D: Wed like you to execute the first order by the 31st.R: Let me run through this again: the first shipment for 1500 units, to be delivered in
11、27 days, by the 31st.D: Right. We couldnt handle much larger shipments. R: Fine. But Id prefer the first shipment to be 1000 units, the next 2000. The 31st is quite soon - I cant guarantee 1500.D: I can agree to that. Well, if theres nothing else, I think weve settled everything.R: Dan, this deal pr
12、omises big returns(賺大錢)for both sides. Lets hope its the beginning of a long and prosperous relationship.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(4)今天Robert的辦公室出現(xiàn)了一個(gè)生面孔Kevin Hughes,此人代表美國(guó)一家運(yùn)動(dòng)產(chǎn)品公司,專程來(lái)臺(tái)灣尋找加工。接洽的加工產(chǎn)品市運(yùn)動(dòng)型“磁質(zhì)石膏護(hù)墊”,受傷的運(yùn)動(dòng)員包上這種產(chǎn)品上場(chǎng)比賽,即可保護(hù)受傷部位,且不妨礙活動(dòng)?,F(xiàn)在,我們就來(lái)看看兩人的會(huì)議現(xiàn)況: R: We found your proposal quite interesting, Mr. Hugh
13、es. Wed like to weigh the pros and cons(衡量得失)with you. K: Mr. Robert Liu, weve looked all over Asia for a manufacturer; your company is one of the most suitable.R: If we can settle a number of basic questions, Im confident in saying that we are the most suitable for your needs.K: I hope so. And what
14、 might be the basic questions you haveR: First, do you intend to take a position in(投資于)our companyK: No, we dont, Mr. Liu. This is just OEM.R: I see. Then, the most important thing is the size of your orders. Well have to invest a great deal of money in the new production process.K: If you can guar
15、antee continuing quality, we can sign a commitment for 75,000 pieces a year, for five years.R: At U.S. $1000 a piece, well make an average return of just 4%. Thats too great a financial burden for us.K: Ill check the number later, but what do you proposeR: Heres how you can demonstrate commitment to
16、 this deal. Make it ten years, increase the unit price, and provide technology transfer.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(5)Robert在前面的談判最后提出簽約十年的要求,Kevin會(huì)不會(huì)答應(yīng)呢.如果答案是否決的話,Robert又有何打算.他一心為公司的利益打算,極力爭(zhēng)取技術(shù)轉(zhuǎn)移地協(xié)定,而對(duì)方會(huì)甘心出讓此項(xiàng)比金錢更珍貴的資產(chǎn)嗎.請(qǐng)看以下分解:K: We cant sign any commitment for ten years. But if your production quality is good afte
17、r the first year, we could extend the contract and increase our yearly purchase.R: That sounds reasonable. But could you shed some light on(透露)the size of your ordersK: If we are happy with your quality, we might increase our purchase to 100,000 a year, for a two-year period.R: Excuse me, Mr. Hughes
18、, but it seems to me were giving up too much in this case. Wed be giving up the five-year guarantee for increased yearly sales.K: Mr. Liu, youve got to give up something to get something.R: If youre asking us to take such a large gamble(冒險(xiǎn))for just two years sales, Im sorry, but youre not in our bal
19、lpark(接受的范圍).K: What would it take to keep Pacer interestedR: A three-year guarantee, not two. And a qualilty inspection(質(zhì)量檢查)tour after one year is fine, but wed like some of our personnel on the team.K: Acceptable. Anything elseR: Wed be making huge capital outlay(資本支出)for the production process,
20、so wed like to set up a technology transfer agreement, to help us get off the ground(取得初步進(jìn)步).商務(wù)談判對(duì)話英語(yǔ)實(shí)例(6)Dan Smith是一位美國(guó)的健身用品經(jīng)銷商,此次是Robert Liu第一回與他交手。就在短短幾分鐘的交談中,Robert Liu既感到這位大漢粗獷的外表,藏有狡兔的心思他肯定是沙場(chǎng)老將,自己絕不可掉以輕心。雙方第一回過招如下: D: Id like to get the ball rolling(開始)by talking about prices.R: Shoot.(洗耳恭聽)I
21、d be happy to answer any questions you may have.D: Your products are very good. But Im a little worried about the prices youre asking.R: You think we about be asking for more(laughs)D: (chuckles莞爾) Thats not exactly what I had in mind. I know your research costs are high, but what Id like is a 25% d
22、iscount.R: That seems to be a little high, Mr. Smith. I dont know how we can make a profit with those numbers.D: Please, Robert, call me Dan. (pause) Well, if we promise future businessvolume sales(大筆交易)that will slash your costs(大量減低成本)for making the Exec-U-ciser, rightR: Yes, but its hard to see h
23、ow you can place such large orders. How could you turn over(銷磬)so many (pause) Wed need a guarantee of future business, not just a promise.D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guaranteeR: If you can guarantee that on paper, I thi
24、nk we can discuss this further.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(7):K: If we transferred our technical and research expertise(技術(shù)與研究的專業(yè)知識(shí)), what would stop you from making th esame productR: Wed be willing to sign a commitment. Well put it in writing (書面保證)that we wont copycat(仿冒)the Sports Cast within five years after end
25、ing our contract.K: Sounds O.K., if its for any similar product. That would give us better protection. But wed have to interest on a ten year limit.R: Fine. We have no intention of becoming your competitor.K: Great. Then lets settle the details of the transfer agreement.R: Well need you to send over
26、 some key personnel to help us purchase the equipment and train our technical people. How long do you anticipate that will takeK: A week to put the team together, three weeks to train your people. If so, when do you estimate starting productionR: Our first production run(一批的生產(chǎn))should be one week aft
27、er our team finishes its training. But Id like your team to stay a full week after that, to handle any kitches that pop up(處理突發(fā)的事件).商務(wù)談判對(duì)話英語(yǔ)實(shí)例(8)Botany Bay是家生產(chǎn)高科技醫(yī)療用品的公司。其產(chǎn)品“病例磁盤”可儲(chǔ)存?zhèn)€人病例;資料取用方便,真是達(dá)到“一盤在手,妙用無(wú)窮”的目的。此產(chǎn)品可廣泛使用于醫(yī)院、養(yǎng)老院、學(xué)校等。因此Pacer有意爭(zhēng)取該產(chǎn)品軟硬件設(shè)備的代理權(quán)。以下就是Robert與Botany Bay的代表,Mark Davis,首度會(huì)面的情形
28、:M: Mr. Liu, total sales onthe Medic-Disk were U.S.$ 100,000 last year, through our agent in Hong Kong.R: Our research shows most of your sales, are made in the Taipei area. Your agent has only been able to target the Taipei market(把作為目標(biāo)市場(chǎng)).M: True, but we are happy with the sales. Its a new product
29、. How could you do betterR: Were already well-established in the medical products business. The Medic-Disk would be a good addition to our product range.M: Can you tell me what your sales have been like in past yearsR: In the past three years, our unit sales have gone up by 350 percent; profits have
30、 gone up almost 400 percent.M: What kind of distribution capabilities(分銷能力)do you haveR: We have salespeople in four major areas around the island, selling directly to customers.M: What about your salesR: In terms of unit sales, 55 percent are still from the Taipei area. The rest comes from the Kaoh
31、siung, Taichung, and Tainan areas. Thats a great deal of untapped market potential(未開發(fā)的市場(chǎng)潛力), Mr. Davis.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(9):M: Mr. Liu, what kinds of sales do you think you could getR: Well, to begin with, wed have to insist on sole agency in Taiwan. We believe we could spike(激增) sales by 30% to 40% in th
32、e first year. But certain conditions would have to be met.M: What kinds of conditionsR: Wed need your full technical and marketing support.M: Could you explain what you mean by thatR: Wed like you to give training to our technical staff; wed also like you to pay a fee for after-sales service.M: Its
33、no problem with the training. As for service support, we usually pay a yearly fee, pegged to(根據(jù))total sales.R: Sounds OK, if we can come to terms(達(dá)成協(xié)定) on how much is fair. As for marketing support, we would like you to assume 50% of all costs.M: Wed prefer 40%. Many customers learn about our produc
34、ts through international magazines, trade shows, and so on. We pick up the tab(付款)for that, but you get the sales in Taiwan.R: Well think about it, and talk more tomorrow.M: Fine. Wed like you to tell us about your marketing plans.商務(wù)談判對(duì)話英語(yǔ)實(shí)例(10)1 Id like to change this ticket to the first class.我想把這張票換成頭等車。2 I want a package deal including airfare and hotel.我需要一個(gè)成套服務(wù),包括機(jī)票和住宿。3 Id li
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