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1、外貿(mào)郵件史上最全的回復(fù)詢盤模板 未付款訂單Dear $buyer,Wehave got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with theprice, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship itout as soon as possible. Thanks !

2、Best Regards$myname 譯文:我們已收到你的訂單,但訂單似乎未付款。 如果在價格和尺寸上有什么能幫助的,請隨時 與我聯(lián)系。當(dāng)付款完成,我將立即備貨并發(fā)貨。謝謝! 提示:請根據(jù)您產(chǎn)品自身特點對描述內(nèi)容進(jìn)行修改。已付款訂單Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship your order out within XXXbusinessdays as promised. After doing so, we will send you an e-mail notifyi

3、ng you of the tracking number. If you have anyother questions, please feel free to let me know. Thanks!Best Regards$myname譯文:您的訂單編號為 xxxxxxxxxxxxXX 款項已收到, 我們將在承諾的 XXX 天內(nèi)發(fā)貨,發(fā)貨后, 我們將通知你貨運(yùn)單號。如果您有任何問題請隨時聯(lián)系我。謝謝! 提示:請?zhí)钌夏挠唵翁柡桶l(fā)貨天數(shù)。發(fā)貨后Dear $buyer,The item xxxxxxxxxxxxxyxou ordered has already beenshipped ou

4、t and the tracking number is xxxxxxxxxxxxxx.The shipping status is as follows: xxxxxxxxxxxxxx. You will get it soon. Thanks for your support!Best Regards$myname譯文:訂單號為 xxxxxxxxxxxxx 的貨物已經(jīng)發(fā)貨,發(fā)貨單號是XXXXXXXXXXXXxxi 輸方式是xxxxxxxxxxxxxx 丁單狀態(tài)是 xxxxxxxxxxxxxX 您將會很快收到貨物,感謝您的支持和理解。 提示:請?zhí)顚懹唵翁?、發(fā)貨單號、運(yùn)輸方式和發(fā)貨日期。詢問是

5、否收到貨Dear $buyer,According to the status shown on EMS website, your order has been received by you. If you have got the items,please confirm it on . If not, please let me know. Thanks Best Regards$myname譯文:EMS 網(wǎng)站顯示您已收到貨物。如果您已收到貨物請到敦煌網(wǎng)確認(rèn),如果有問題請告知我。謝謝! 提示:可根據(jù)您貨物的實際情況進(jìn)行更改??蛻敉对V產(chǎn)品質(zhì)量有問題Dear $buyer,I am ver

6、y sorry to hear about that. Since I did carefully check the order and the package to make sure everythingwas in good conditionbeforeshipping it out, I suppose that thedamage might have happened during t he transportation. But I m still very sorry for the inconvenience this hasbrought you. I guarante

7、e that I will give you more discounts to make this up next time you buy from us. Thanks foryour understanding.Best Regards$myname譯文: 很抱歉聽到發(fā)給您的貨物有殘損, 我在發(fā)貨時再三確定了包裝沒有問題才給您發(fā)貨的。殘損可能發(fā)生在運(yùn)輸過程中, 但我仍舊因為帶給您的不便深表歉意。 當(dāng)您下次從我這購買時, 我將 會給您更多的折扣。感謝您的諒解。提示:請根據(jù)投訴的實際情況進(jìn)行更改。訂單完成Dear $buyer,I am very happy that you have r

8、eceived the order. Thanks for your support. I hope that you are satisfied with theitems and look forward to doing more business with you in future.Thanks !$myname譯文:我很高興地看到您已收到貨,感謝您的支持。希望您滿意,并期待著在將來與您做更多的提醒買家給自己留評價Dear $buyer,Thanks for your continuous support to our store, and we are striving to im

9、prove ourselves in terms of service,quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a greatencouragement for us. If theres anything I can help with, dont hesitate to tell me.Best Regards$myname譯文:感謝您繼續(xù)支持我們,我們正在改善我們的服務(wù),質(zhì)量,采購等。如果您可以給我們一個

10、積極的反饋,我們會非常感激,因為這對我們來說是一個很大的鼓勵。如果有什么我可以幫助, 不要猶豫請告訴我。貨物斷貨Dear $buyer,We are very sorry that item you ordered is out of stock at the moment. I will contactthe factory to see when it will be available again. I would like to recommend some other items of similar styles.Hope you like them too. You can cl

11、ick on the following linkto check them out XXXXXXXXXXXXXXXXXXXXXXXXXXXX .If there s anything I can help with, please feel freeto contact us. Thanks!Best Regards$myname譯文: 真是對不起, 您訂購的產(chǎn)品目前缺貨, 我會與工廠聯(lián)系什么時候能補(bǔ)上, 并將隨時告知你。 以下鏈接提供的產(chǎn)品也很不錯XXXXXXXXXXXXXXXXXXXXXXXXXXX 您可以看看。有什么我可以幫忙的,請隨時與我們聯(lián)系。謝謝!提示:請在橫線處添加同類產(chǎn)品的鏈

12、接。折扣Dear $buyer,Thanks for your message. Well, if you buy both of the XXXX items, we can offer you aXXX%discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free tocontact us if you have any further questions.Thanks & Best regards!$myname譯文:感謝您給我信息。目前我們

13、正在進(jìn)行促銷,如果你購買了XXXX 個產(chǎn)品,我們可以為您提供 XXX%的折扣。一旦我們確認(rèn)您的付款,我們將及時發(fā)貨。如果您有任何進(jìn)一步的問題,請隨 時與我們聯(lián)系。謝謝!提示:請?zhí)韺懴MI家購買的件數(shù)和您所能提供的折扣。買家議價Dear $buyer,Thank you for taking interests in our item. I m afraid we can t offer you that low price you bargained as the pricewe offer has been carefully calculated and our profit margin

14、 is already very limited. However, we can offer you aXXX%discount if you purchase more than XXXXpieces in one order. If you have any further questions, please letme know. Thanks!$myname譯文:感謝您對我們產(chǎn)品的興趣,但很抱歉我們不能給您更低的議價。 事實上, 我們的上市價格 是經(jīng)過精心計算的且合理的,它已經(jīng)讓我的利潤有限。但如果您一個訂單購買超過XXXX 件,我們將給你 XXX %的折扣。有任何問題請聯(lián)系我。謝謝

15、! 提示:請?zhí)砑酉MI家購買的件數(shù)和您所能提供的折扣。大量訂單詢價Dear $buyer,Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sampleproduct costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you thebulk price of XXXXUSD/piece with

16、 free shipping. I look forward to your reply.Regards !$myname譯文:感謝您的詢問,我們很誠摯的希望跟您做生意。一個樣品的運(yùn)費(fèi)需要XXXX 美元,如果您一個訂單訂 XXX 件產(chǎn)品,我們可以為您提供批量價格XXXX 美元/件。期待著您的答復(fù)。謝謝。提示:請?zhí)顚懩惝a(chǎn)品的價格,購買件數(shù)和優(yōu)惠價格。買家要求免運(yùn)費(fèi)Dear $buyer,Sorry, free shipping is not available for orders sent to XXXXXXXXXXXXXXB.ut we can give you a XXX% discoun

17、tof the shipping cost.$myname譯文:很抱歉,到 XXXXXXXXXXXXX 不能免運(yùn)費(fèi)的,但是我們可以在運(yùn)費(fèi)上給你XXX %的折扣。提示:請?zhí)顚懙貐^(qū)和運(yùn)費(fèi)折扣。未付款訂單改完價格再次催款Dear $buyer,We ve reset the price for you. Wehave given you a XXX%discount on the original shipping price. Since the pricewe offer is lower than the market price and as you know the shipping co

18、st is really high, our profit margin for thisproduct is very limited. Hope you are happy with it and you are welcome to contact me if there s anythingelse I can helpwith.Best regards! $myname譯文:我們已經(jīng)為您重置價格并給您原運(yùn)價XXX的折扣。如你所知,運(yùn)輸成本非常高,而我們提供的價格比市場價格低, 我們從這個產(chǎn)品中賺取不了多少利潤。 希望您滿意, 并隨時與我聯(lián)系。 提示:請?zhí)顚戇\(yùn)費(fèi)折扣。沒有好評,買家對于

19、你的產(chǎn)品表示懷疑Dear $buyer,I am very glad to receive your message. Although I haven t got a high score on DHgate, Ive been doing businesson eBay for many years and I am quite confident about my products. Besides, since DHgate offers BuyerProtection service which means thepayment wont bereleased to us until

20、 you are satisfied with the product and agree to release the money. We sincerely look forward toestablishing long business relationship with you.Regards$myname譯文:我很高興收到你的郵件。雖然我在 DHgate 沒有多少評價,但我一直在 Ebay 做業(yè)務(wù)多年, 我對我的產(chǎn)品很有信心。此外 DHgate 提供第三方擔(dān)保支付服務(wù),這意味著付款將不會發(fā)放給賣 方,直到您對產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長期合作,謝謝。發(fā)貨幾天后買家沒收到貨

21、Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the shipping company and addressedthe problem. We have got back the original package and resent it by UPS. The new tracking number isXXXXXXXXXXXXXX.I apologize for the inconveniences and hopefully you can receive the items

22、soon. If you have any problems, don t hesitate to tell me.$myname譯文:我們已經(jīng)在 XXX 月 XXX 號發(fā)送包裹,根據(jù)您的反饋,我們已經(jīng)聯(lián)系貨運(yùn)公司并確認(rèn)問題。 我們將找回原來的包裹并重新寄送,新的貨運(yùn)單號是 XXXXXXXXXXXXX 使用的是 UPS 我對此感到十分抱歉,希望您能盡快收到。有任何疑問,請告訴我。提示:請?zhí)顚懓l(fā)貨日期和貨運(yùn)單號。向買家推薦新品Dear $buyer,As Christmas/New year/ . is comi ng, we fou nd XXXXXXXXXXXXXX has a large pote ntialmarket. Many customers are buying them for resale on eBay or in their retail stores because of its high profitmargin. Wehave a large st

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