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1、Supply Chain Management ExerciseTrue or FalseA supply chain includes only the organizations directly involved in supplying components needed for manufacturing.Answer: FalseDifficulty: ModerateA supply chain consists of all parties involved, directly or indirectly, in fulfilling a customer request.An

2、swer: TrueDifficulty: ModerateA supply chain could be more accurately described as a supply network or supply web.Answer: TrueDifficulty: ModerateThe objective of every supply chain is to maximize the overall value generated. Answer: TrueDifficulty: EasyThe objective of every supply chain is to maxi

3、mize the value generated for the manufacturing component of the supply chain.Answer: FalseDifficulty: ModerateAll supply chain activities within a firm belong to one of three macro processes-CRM, ISCM and SRM.Answer: TrueDifficulty: EasyThere is a close connection between the design and management o

4、f supply chain flows and the success of a supply chain.Answer: TrueDifficulty: EasyA company s competitive strategy defines the set of customer needs that it seeksto satisfy through its products and services.Answer: TrueDifficulty: EasyThe value chain emphasizes the close relationship between all th

5、e functional strategies within a company.Answer: TrueDifficulty: ModerateA company s product development strategy defines the set of customer needs that it seeks to satisfy through its products and services.Answer: FalseDifficulty: ModerateA company s product development strategy specifies the portf

6、olio of newproducts that it will try to develop.Answer: TrueDifficulty: EasyA company s supply chain strategy specifies how the market will be segmented and how the product will be positioned, priced, and promoted.Answer: FalseDifficulty: EasyA company s supply chain strategy determines the nature o

7、f procurement and transportation of materials as well as the manufacture and distribution of the product.Answer: TrueDifficulty: EasyThe degree of supply chain responsiveness should be consistent with the implied uncertainty.Answer: TrueDifficulty: EasyThe degree of supply chain responsiveness does

8、not need to be consistent with the implied uncertainty.Answer: FalseDifficulty: ModerateThe two major types of facilities are distribution sites and storage sites. Answer: FalseDifficulty: ModerateInventory is an important supply chain driver because changing inventorypolicies can dramatically alter

9、 the supply chain s efficiency and responsiveness. Answer: TrueDifficulty: ModerateInformation is potentially the biggest driver of performance in the supply chain as it directly affects each of the other drivers.Answer: TrueDifficulty: EasyThe high utilization facility will have no more difficulty

10、responding to demand fluctuations than one with a lot of unused capacity.Answer: FalseDifficulty: EasyStock keeping unit (SKU) storage is the warehousing methodology that uses a traditional warehouse to store all of one type of product together.Answer: TrueDifficulty: ModerateWarehouse unit storage

11、is the warehousing methodology that uses a traditional warehouse to store all of one type of product together.Answer: FalseDifficulty: ModerateDistribution occurs between every pair of stages in the supply chain. Answer: TrueDifficulty: ModerateDistribution only occurs between manufacturing and cons

12、umers in the supply chain.Answer: FalseDifficulty: ModerateCompanies in the same industry often select very different distribution networks, because the choice of the distribution network can be used to achieve a variety of supply chain objectives ranging from low cost to high responsiveness.Answer:

13、 TrueDifficulty: ModerateThe main advantage of a distribution network with local storageis that it canlower the delivery cost and provide a faster response than other networks.Answer: TrueDifficulty: ModerateWhen designing supply chain networks, companies must build appropriate flexibility to help c

14、ounter fluctuations in exchange rates and demand across different countries.Answer: TrueDifficulty: ModerateInventory and facility costs increase as the number of facilities in a supply chain increase.Answer: TrueDifficulty: ModerateTransportation costs increase as the number of facilities is increa

15、sed. Answer: FalseDifficulty: ModerateWhen faced with a network design decision, the goal of a manager is to design a network that minimizes the firm s costs while satisfying customer needs in terms of demand and responsiveness.Answer: FalseDifficulty: HardThe supply chain network is designed to max

16、imize total profits, taking into account the expected margin and demandin each market, various logistics and facility costs, and the taxes and tariffs at each location.Answer: TrueDifficulty: EasyDecisions made during the supply chain design phase regarding significant investments in the supply chai

17、n, such as the number and size of plants to build, the number of trucks to purchase or lease, and whether to build or lease warehouse space, cannot be altered in the short term.Answer: TrueDifficulty: ModerateDecisions made during the supply chain design phase regarding significant investments in th

18、e supply chain, such as the number and size of plants to build, the number of trucks to purchase or lease, and whether to build or lease warehouse space, rarely remain in place for several years.Answer: FalseDifficulty: ModerateDecisions made during the supply chain design phase regarding significan

19、t investments in the supply chain, such as the number and size of plants to build, the number of trucks to purchase or lease, and whether to build or lease warehouse space, define the boundaries within which the supply chain must compete.Answer: TrueDifficulty: ModerateLong-term contracts for both w

20、arehousing and transportation requirements will be more effective if the demand and price of warehousing do not change in the future or if the price of warehousing goes up.Answer: TrueDifficulty: EasyLong-term contracts for both warehousing and transportation requirements will be more effective if e

21、ither demand or the price of warehousing drops in the future. Answer: FalseDifficulty: ModerateThe present value of future cash flows is found by using a discount factor.Answer: TrueDifficulty: ModerateThe rate of return k is also referred to as the present value of capital. Answer: FalseDifficulty:

22、 EasyA negative NPV for an option indicates that the option will lose money for the supply chain.Answer: TrueDifficulty: ModerateThe decision with the lowest NPV will provide a supply chain with the highest financial return.Answer: FalseDifficulty: ModerateIn reality, demand and prices are highly un

23、certain and are likely to fluctuate during the life of any supply chain decision.Answer: TrueDifficulty: ModerateThe goal of aggregate planning is to satisfy demand in a way that minimizes profit.Answer: FalseDifficulty: EasyAggregate planning is a process by which a company determines levels of cap

24、acity, production, subcontracting, inventory, stockouts, and even pricing over a specified time horizon.Answer: TrueDifficulty: ModerateAggregate planning solves problems involving aggregate decisions rather thanstock keeping unit (SKU) level decisions.Answer: TrueDifficulty: EasyForecasting errors

25、are dealt with in aggregate plans using either safety backlog or safety capacity.Answer: FalseDifficulty: ModerateSafety inventory is defined as inventory held to satisfy demand that is higher than forecasted.Answer: TrueDifficulty: EasySafety capacity is defined as capacity used to satisfy demand t

26、hat is lower than forecasted.Answer: FalseDifficulty: EasyCompanies should work with downstream partners to produce forecasts and with upstream partners to determine constraints when doing aggregate planning.Answer: TrueDifficulty: EasyThe aggregate plan should be viewed primarily as an in-house too

27、l that does not need to be communicated to supply chain partners.Answer: FalseDifficulty: EasyGiven that forecasts are always wrong to some degree, the aggregate plan needs to have some flexibility built into it if it is to be useful.Answer: TrueDifficulty: ModerateWith supply and demand management

28、decisions being made independently, it is easier to coordinate the supply chain, thereby increasing profit.Answer: FalseDifficulty: ModerateA firm can vary supply of product by controlling production capacity and inventory.Answer: TrueDifficulty: EasyA firm that uses flexible work hours from the wor

29、kforce to manage capacity to better meet demand is using a seasonal workforce.Answer: FalseDifficulty: ModerateOffering a promotion during a peak period that has significant forward buying creates even more variable demand than before the promotion.Answer: TrueDifficulty: EasyAverage inventory decre

30、ases if a promotion is run during the peak period and increases if the promotion is run during the off-peak period.Answer: FalseDifficulty: EasyPromoting during a peak demand month may decrease overall profitability if a significant fraction of the demand increase results from a forward buy.Answer:

31、TrueDifficulty: HardAs forward buying becomes a smaller fraction of the demand increase from a promotion, it is less profitable to promote during the peak period.Answer: FalseDifficulty: HardAs the product margin declines, promoting during the peak demand period becomes less profitable.Answer: TrueD

32、ifficulty: EasyCycle inventory exists because producing or purchasing in large lots allows a stage of the supply chain to exploit economies of scale and increase cost.Answer: FalseDifficulty: ModerateA lot or batch size is the quantity that a stage of the supply chain either produces or purchases at

33、 a given time.Answer: TrueDifficulty: ModerateCycle inventory is the physical inventory in the supply chain due to either production or purchases demanded by the customer.Answer: TrueDifficulty: ModerateThe inventory profile is a plot depicting the level of inventory over time. Answer: TrueDifficult

34、y: EasyA discount is volume-based if the pricing schedule offers discounts based on the quantity ordered in a single lot.Answer: FalseDifficulty: HardA discount is volume-based if the discount is based on the total quantity purchased over a given period, regardless of the number of lots purchased ov

35、er that period.Answer: TrueDifficulty: EasyPricing schedules with all unit quantity discounts encourage retailers to increase the size of their lots, which reduces the average inventoryand flow timein a supply chain.Answer: FalseDifficulty: ModerateSafety inventory is inventory carried for the purpo

36、se of satisfying demandthat exceeds the amount forecasted for a given period.Answer: TrueDifficulty: ModerateSafety inventory is carried because demand forecasts are accurate and a product shortage may result if the forecast demand exceeds the actual demand.Answer: FalseDifficulty: ModerateRaising t

37、he level of safety inventory increases product availability and thusthe margin captured from customer purchases.Answer: TrueDifficulty: ModerateRaising the level of safety inventory increases inventory holding costs.Answer: TrueDifficulty: EasyCarrying excessive inventory can help counter demand vol

38、atility when new products come on the market.Answer: FalseDifficulty: ModerateThe appropriate level of safety inventory is determined by the uncertainty of both demand and supply and the desired level of cycle inventory.Answer: FalseDifficulty: ModerateAs the uncertainty of supply or demand grows, t

39、he required level of safety inventories increases.Answer: TrueDifficulty: ModerateAs the desired level of product availability increases, the required level of safety inventory decreases.Answer: FalseDifficulty: EasyLead time is the gap between when an order is placed and when it is received. Answer

40、: TrueDifficulty: EasyPeriodic review policies require more safety inventory than continuous review policies for the same level of product availability.Answer: TrueDifficulty: EasyWhen using a continuous review policy, a manager has to account for the uncertainty of demand during the lead time and t

41、he review interval.Answer: FalseDifficulty: EasyMultiply ChoiceWhich of the following is not a stage within a typical supply chain?CustomersRetailersWholesalers/DistributorsManufacturersAll of the above are stages within a typical supply chain.Answer: eDifficulty: EasySupply chain profitability isno

42、t correlatedto the value generated by the various stages of the supply chain.the total profit to be shared across all supply chain stages.the differencebetween the revenue generated from the customer and the overallcost across the supply chain.the total revenue generated by the distributor stage of

43、the supply chain.b and c onlyAnswer: eDifficulty: DifficultSuccessful supply chain management requires which of the following decision phases?supplychainstrategy/designsupplychainplanningsupplychainoperationall of the abovea and b onlyAnswer: dDifficulty: ModerateThe objective of customer order entr

44、y is toget the correct orders to customers by the promised due date at the lowest possible cost.maintain a record of product receipt and complete payment.maximize the conversion of customer arrivals to customer orders.ensure that orders are quickly and accurately entered and communicated to other af

45、fected supply chain processes.none of the aboveAnswer: dDifficulty: EasyThe push/pull view of the supply chain is useful when considering strategicdecisions relating to supply chain design, becauseit categorizes processes based on whether they are initiated in response to or in anticipation of custo

46、mer orders.it specifies the roles and responsibilities of each member of the supply chain.it clearly defines the processes involved and the owners of each process.it focuses on processes that are external to the firm.it focuses on processes that are internal to the firm.Answer: aDifficulty: HardWhic

47、h of the following statements about pull processes is accurate?May also be referred to as speculative processes.Execution is initiated in anticipation of customer orders.At the time of execution, demand must be forecast.May also be referred to as reactive processes.None of the above are accurate.Ans

48、wer: dDifficulty: EasyWhich of the following statements about push processes is accurate?May also be referred to as speculative processes.Execution is initiated in response to customer orders.At the time of execution, demand is known with certainty.May also be referred to as reactive processes.None

49、of the above are accurate.Answer: aDifficulty: EasySupply chain macro processes include which of the following?Customer Relationship Management (CRM)Internal Supply Chain Management (ISCM)Supplier Relationship Management (SRM)all of the abovenone of the aboveAnswer: dDifficulty: EasyA company s comp

50、etitive str ategydefines the set of customer needs that it seeks to satisfy through its products and services.specifies the portfolio of new products that it will try to develop.specifies how the market will be segmented and how the product will be positioned, priced, and promoted.determines the nat

51、ure of procurement and transportation of materials as wellas manufacture and distribution of the product.determines how it will obtain and maintain the appropriate set of skills and abilities to meet customer needs.A company s supply chain strategydefines the set of customer needs that it seeks to s

52、atisfy through its products and services.specifies the portfolio of new products that it will try to develop.specifies how the market will be segmented and how the product will be positioned, priced, and promoted.determines the nature of procurement and transportation of materials as well as manufac

53、ture and distribution of the product.determines how it will obtain and maintain the appropriate set of skills and abilities to meet customer needs.Answer: dDifficulty: EasyA supply chain strategy includessupplier strategy.operations strategy.logistics strategy.all of the abovenone of the aboveAnswer

54、: dDifficulty: ModerateCustomer demand from different segments varies along which of the following attributes?The quantity of product needed in each lot.The response time that customers are willing to tolerate.The variety of products needed.The service level required.all of the aboveAnswer: eDifficu

55、lty: EasyWhich of the following is not an attribute along which customer demand varies? a. The uniqueness of the product.The quantity of product needed in each lot.The variety of products needed.The desired rate of innovation in the product.All of the above are attributes.Answer: aDifficulty: Modera

56、teThe uncertainty of customer demand for a product is therate of strategic uncertainty.demand uncertainty.implied demand uncertainty.average forecast error.none of the aboveAnswer: bDifficulty: ModerateThe uncertainty that exists due to the portion of demand that the supply chain is required to meet

57、 is therate of strategic uncertainty.demand uncertainty.implied demand uncertainty.average forecast error.none of the aboveAnswer: cDifficulty: ModerateWhich of the following supply chain capabilities will cause supply uncertainty to increase?Frequent breakdownsUnpredictable and low yieldsPoor quali

58、tyLimited supply capacityall of the aboveAnswer: eDifficulty: EasyWhich of the following is not a major driver of supply chain performance?FacilitiesInventoryTransportationInformationAll of the above are major drivers of supply chain performance.Answer: eDifficulty: EasyWhich of the following is not

59、 a major driver of supply chain performance?CustomersFacilitiesInventoryTransportationInformationAnswer: aDifficulty: ModerateThe places in the supply chain network where product is stored, assembled, or fabricated are known rmation.customers.Answer: aDiffic

60、ulty: EasyThe warehousing methodology that uses a traditional warehouse to store all of one type of product together iswarehouse unit storage.stock keeping unit (SKU) storage.job lot storage.cross-docking.none of the aboveAnswer: bDifficulty: ModerateSeasonal inventory should be used whena company c

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