比較員工激勵因素和滿意度演示搞ppt課件

1、 比較分析旅游局和游覽社員工稱心度與鼓勵要素的差別 以揚州市的旅游局和游覽社為例.1、行業(yè)背景旅游局貫徹實施旅游法規(guī)監(jiān)視旅游機構和行為培育旅游人才承辦政府交辦事項當?shù)芈糜伍_發(fā)與規(guī)劃隸屬于國家.游覽社旅游產(chǎn)品設計旅游產(chǎn)品開發(fā)旅游產(chǎn)品宣傳推行旅游產(chǎn)品銷售旅游接待效力以盈利為目的的私有企業(yè).2、研討目的透過問卷了解受訪者對員工稱心度與鼓勵要素的評價，分析不同行業(yè)間、職級以及年齡的員工在稱心度與鼓勵要素之間關系的差別性，從而可以進一步優(yōu)化企業(yè)的員工鼓勵和提高員工的任務稱心度。 .3、問卷設計實際根底雙要素實際 鼓勵要素 環(huán)境要素目的設置實際職位特征實際抽樣方法非隨機抽樣之滾雪球抽樣.問卷丈量工程.問卷

2、設計回收情況發(fā)放數(shù)量回收數(shù)量回收率旅游局3030100%旅行社3030100%.4、數(shù)據(jù)比較分析游覽社Descriptive StatisticsNMinimumMaximumMeanStd. DeviationQ1.130253.40.855Q1.230153.431.040Q1.330253.50.731Q1.430143.03.809Q1.530153.201.095Q1.630254.001.050Q1.730153.101.029Q1.830152.931.048Q1.930153.601.070Q1.1030152.731.172Q1.1130152.771.278Q1.12301

3、53.301.055Valid N (listwise)30.1、從平均值可以看出，平均值最大的是Q1.6， 企業(yè)給員工提供了學習和培訓的時機比較大2、Q1.10的平均值最低， 游覽社對員工的生活關懷的不夠.Descriptive StatisticsNMinimumMaximumMeanStd. DeviationQ2.130143.10.960Q2.230253.301.088Q2.330152.971.129Q2.430253.201.064Q2.530253.83.913Q2.630253.431.165Q2.730153.53.937Q2.830153.87.900Q2.930153

4、.331.061Q2.1030142.57.898Valid N (listwise)30 從第二部分可以看出，游覽社的員工對其任務的稱心度并不高，主要還是由于企業(yè)在薪金、福利、獎金方面有一定的缺乏。.ReportQ3.2Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.1218-29Mean3.153.203.452.953.003.753.002.953.552.502.302.90N202020202020202020202020Std. Deviation.8131.152.759.8871.0761.1181.026.9991.0991

5、.1471.0811.07130-39Mean3.503.753.253.003.504.752.752.504.252.504.004.00N444444444444Std. Deviation1.000.500.957.8161.291.500.9571.000.5001.000.816.00040-49Mean4.204.003.803.403.604.603.603.403.403.603.804.20N555555555555Std. Deviation.447.707.447.5481.140.5481.1401.3421.3421.1401.304.44750以上Mean4.00

6、4.004.003.004.003.004.002.003.004.002.004.00N111111111111Std. Deviation.TotalMean3.403.433.503.033.204.003.102.933.602.732.773.30N303030303030303030303030Std. Deviation.8551.040.731.8091.0951.0501.0291.0481.0701.1721.2781.055.ReportQ3.2Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.1018-29Mean3.003.302.602.

7、853.703.303.503.753.202.60N20202020202020202020Std. Deviation.9731.129.995.875.9231.1291.000.9671.105.94030-39Mean3.503.253.253.754.253.753.504.253.753.00N4444444444Std. Deviation1.000.957.9571.258.5001.2581.000.9571.258.81640-49Mean3.203.404.004.404.404.003.804.003.402.00N5555555555Std. Deviation1.

8、0951.3421.225.548.5481.225.837.707.894.70750以上Mean3.003.004.002.002.002.003.004.004.003.00N1111111111Std. Deviation.TotalMean3.103.302.973.203.833.433.533.873.332.57N30303030303030303030Std. Deviation.9601.0881.1291.064.9131.165.937.9001.061.898.1、18-29歲的員工以為管理制度不夠完善，本人不能參 與到制度的制定中去，企業(yè)的關懷較弱2、30-49歲的

9、員工以為企業(yè)的鼓勵性比較高，因此對工 作的稱心度也較高，但同樣他們也以為在生活與任務 中不能到達完美的平衡，對未來較為樂觀3、50歲以上的員工，面臨退休，企業(yè)管理制度的參與度 下降，薪金、福利等也有所下降，以為企業(yè)沒有給員 工一個非常好的未來規(guī)劃.ReportQ3.4Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.12基層員工Mean3.393.393.332.893.063.783.002.613.332.502.063.22N181818181818181818181818Std. Deviation.850.916.767.900.873

10、1.114.767.6081.2371.150.8021.003中層管理Mean3.253.383.753.133.254.252.752.883.882.753.503.00N888888888888Std. Deviation.7071.408.707.6411.4881.0351.3891.356.6411.0351.1951.195高層領導Mean3.753.753.753.503.754.504.254.504.253.754.504.25N444444444444Std. Deviation1.258.957.500.5771.258.577.500.577.5001.258.57

11、7.500TotalMean3.403.433.503.033.204.003.102.933.602.732.773.30N303030303030303030303030Std. Deviation.8551.040.731.8091.0951.0501.0291.0481.0701.1721.2781.055.ReportQ3.4Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.10基層員工Mean2.613.062.832.943.833.393.333.832.942.78N18181818181818181818Std. Deviation.9161.0

12、561.098.998.9241.195.907.786.938.808中層管理Mean3.753.632.883.503.873.133.633.753.752.38N8888888888Std. Deviation.4631.0611.1261.069.8351.2461.0611.2821.1651.061高層領導Mean4.003.753.753.753.754.254.254.254.252.00N4444444444Std. Deviation.0001.2581.2581.2581.258.500.500.500.500.816TotalMean3.103.302.973.203

13、.833.433.533.873.332.57N30303030303030303030Std. Deviation.9601.0881.1291.064.9131.165.937.9001.061.898.1、不論層級高低，員工對企業(yè)的管理制度 都有一定的不滿2、層級越高，企業(yè)給予的鼓勵要素越多， 員工的稱心度越高3、層級越高，其對未來的開展前景越樂觀.Descriptive StatisticsNMinimumMaximumMeanStd. DeviationVarianceQ1.130254.00.871.759Q1.230354.07.640.409Q1.330343.60.498.2

14、48Q1.430354.07.450.202Q1.530243.67.711.506Q1.630254.13.629.395Q1.730353.93.521.271Q1.830242.73.740.547Q1.930243.83.531.282Q1.1030253.83.531.282Q1.1130153.13.937.878Q1.1230243.90.403.162Q2.130253.77.898.806Q2.230254.07.583.340Q2.330353.57.626.392Q2.430253.77.626.392Q2.530253.83.531.282Q2.630243.37.80

15、9.654Q2.730253.57.728.530Q2.830253.93.521.271Q2.930354.00.371.138Q2.1030153.10.960.921Q3.130121.50.509.259Q3.230142.171.1171.247Q3.330253.27.740.547Q3.430131.53.681.464Q3.530142.93.907.823Valid N (listwise)30旅游局.鼓勵要素1、總體來講，旅游局在鼓勵要素方面 數(shù)值略高于游覽社2、從平均值來看，平均值最大也是Q1.6 3、Q1.8的平均值最低，闡明旅游局在員 工職業(yè)開展與規(guī)劃方面做得還不夠稱

16、心度旅游局在稱心度方面的數(shù)值也高于游覽社，尤其表達在薪金、福利、獎金方面.ReportQ3.2Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.1218-29Mean3.823.913.273.823.364.093.912.733.733.732.914.00N111111111111111111111111Std. Deviation.982.539.467.405.924.539.701.647.647.467.831.00030-39Mean3.884.003.874.253.634.003.752.753.753.633.003.75N

17、888888888888Std. Deviation.991.756.354.463.744.000.463.707.707.744.756.70740-49Mean4.504.173.674.174.004.504.002.334.004.003.504.00N666666666666Std. Deviation.548.753.516.408.000.548.000.816.000.000.837.00050以上Mean4.004.403.804.204.004.004.203.204.004.203.403.80N555555555555Std. Deviation.707.548.44

18、7.447.0001.225.447.837.000.4471.517.447TotalMean4.004.073.604.073.674.133.932.733.833.833.133.90N303030303030303030303030Std. Deviation.871.640.498.450.711.629.521.740.531.531.937.403.ReportQ3.2Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.1018-29Mean3.644.003.453.643.733.093.643.643.912.73N111111111111111

19、11111Std. Deviation1.027.775.522.674.647.944.505.674.539.78630-39Mean3.504.133.383.753.753.503.254.004.003.50N8888888888Std. Deviation.926.354.518.463.463.756.886.000.000.92640-49Mean4.004.003.504.004.003.833.674.174.003.50N6666666666Std. Deviation.632.000.837.000.000.408.516.408.0001.04950以上Mean4.2

20、04.204.203.804.003.203.804.204.202.80N5555555555Std. Deviation.837.837.4471.095.707.8371.095.447.4471.095TotalMean3.774.073.573.773.833.373.573.934.003.10N30303030303030303030Std. Deviation.898.583.626.626.531.809.728.521.371.960.1、年齡越高其稱心度越高，而對鼓勵要素的評價略低于40-49歲的員工2、旅游局的員工也以為該單位并沒有為員工提供較好的職業(yè)開展規(guī)劃，對于本人

21、未來的開展前景也不甚明了3、旅游局的40-49歲的員工以為本人遭到的鼓勵較多，稱心度也較高.ReportQ3.4Q1.1Q1.2Q1.3Q1.4Q1.5Q1.6Q1.7Q1.8Q1.9Q1.10Q1.11Q1.12基層員工Mean3.823.883.413.943.594.063.942.943.823.823.064.00N171717171717171717171717Std. Deviation.809.485.507.429.795.429.556.748.529.393.827.000中層管理Mean4.004.103.804.303.704.103.902.603.803.803.

22、103.70N101010101010101010101010Std. Deviation.943.738.422.483.675.876.568.699.632.7891.197.675高層領導Mean5.005.004.004.004.004.674.002.004.004.003.674.00N333333333333Std. Deviation.000.000.000.000.000.577.000.000.000.000.577.000TotalMean4.004.073.604.073.674.133.932.733.833.833.133.90N30303030303030303

23、0303030Std. Deviation.871.640.498.450.711.629.521.740.531.531.937.403.ReportQ3.4Q2.1Q2.2Q2.3Q2.4Q2.5Q2.6Q2.7Q2.8Q2.9Q2.10基層員工Mean3.824.063.473.763.823.243.653.763.942.94N17171717171717171717Std. Deviation.883.659.514.562.529.831.493.562.429.899中層管理Mean3.604.003.703.703.803.403.304.104.103.00N1010101

24、0101010101010Std. Deviation.966.471.675.823.632.8431.059.316.316.943高層領導Mean4.004.333.674.004.004.004.004.334.004.33N3333333333Std. Deviation1.000.5771.155.000.000.000.000.577.000.577TotalMean3.774.073.573.773.833.373.573.934.003.10N30303030303030303030Std. Deviation.898.583.626.626.531.809.728.521.

25、371.960.1、高層指點以為旅游局的任務鼓勵方面做的很好，稱心度也較高，但以為企業(yè)并沒有為員工提供職業(yè)開展規(guī)劃2、基層員工和中層管理者在稱心度方面評價相當，但在鼓勵要素方面，相差較大的是與上司和同事的關系.旅游局、游覽社對比分析1、在旅游局的員工可以獲得較為頻繁的反響，而游覽社在該方面較弱2、在與上司、同事間的關系中，旅游局的員工與同事的關系比較親近，而游覽社的員工那么與同事的關系普通，與上司關系較好3、政府機關比私人企業(yè)更注重與員工的交流、溝通及生活上的關懷4、游覽社的員工比旅游局的員工更以為他們的任務具有挑戰(zhàn)性.Group StatisticsSourceNMeanStd. Devia

26、tionStd. Error MeanQ1.1旅游局304.00.871.159旅行社303.40.855.156Q1.2旅游局304.07.640.117旅行社303.431.040.190Q1.3旅游局303.60.498.091旅行社303.50.731.133Q1.4旅游局304.07.450.082旅行社303.03.809.148Q1.5旅游局303.67.711.130旅行社303.201.095.200Q1.6旅游局304.13.629.115旅行社304.001.050.192Q1.7旅游局303.93.521.095旅行社303.101.029.188Q1.8旅游局302.73.740.135旅行社302.931.048.191Q1.9旅游局303.83.531.097旅行社303.601.070.195Q1.10旅游局303.83.531.097旅行社302.731.172.214Q1.11旅游局303.13.937.171旅行社302.771.