高效能人士7個(gè)習(xí)慣BEA版7HabitsofHighlyEffectivePeople課件

1、7 Habits of Highly Effective People第1頁(yè)，共44頁(yè)。AgendaThe Seven Habits An OverviewPrivate VictoryHabit 1 : Be ProactiveHabit 2 : Begin with the End in MindHabit 3 : Put First Things FirstPublic VictoryHabit 4: Think Win/WinHabit 5 : Seek First to Understand, Then to Be UnderstoodHabit 6 : SynergizeRenew

2、alHabit 7: Sharpen the Saw第2頁(yè)，共44頁(yè)。OverviewNot a quick fix programA Process of personal and interpersonal growth and developmentRequires continual best efforts and patienceResultsIncreased capacity to achieve your personal and career goalsDeep long lasting, healthy relationshipsWhat is a habit?Inter

3、section ofKnowledge What to do and how to do it?Skill The ability to do itDesire Motivation side. The Want to Do it第3頁(yè)，共44頁(yè)。Character Ethic vs. Personality EthicCharacter EthicDevelop from Inside outBased on principles such as integrity, humility, courage, justice.Resulting in strong roots in a pers

4、onPersonality EthicSuperficialFocuses on “How the world sees me?” as compared to “Who I really am”?第4頁(yè)，共44頁(yè)。Maturity Continuum第5頁(yè)，共44頁(yè)。Paradigms and Principles ParadigmsThe way we see, understand, and interpret the world Implicit assumptions of our life.More important than attitude or behaviorExampl

5、e:Become a support manager View of the world changesPrinciplesSelf evident Eternal Natural LawsPrinciples of Effectiveness - Integrity, humility, courage, justice, patience, simplicity, forgiveness, tolerance.Superb Results : Align our paradigms with principles of effectiveness. When we understand t

6、hese principles, they empower and enable us.Eg: As a DRE, you exercise courage, patience, integrity in dealing with the customer, then you have control over the case第6頁(yè)，共44頁(yè)。Fundamental Structure of the habitsOur results are affected by our paradigms and behaviors. As we work on them in light of pri

7、nciples, we can establish new habits and thereby change the results we achieve.Each of the 7 Habits are based on:A Principle of effectivenessAn effective Paradigm (see) that is aligned with the principleBehavior (do) that produces an effective result (get)第7頁(yè)，共44頁(yè)。Fundamental Structure of the habits

8、SeeDoGetParadigmBehaviorResultPrinciple第8頁(yè)，共44頁(yè)。What is Effectiveness?Effectiveness is getting superb results today (production) in a way that allows us to get those results over and over again (production capacity). It is P/PC Balance.Production Capability (PC):Maintaining, preserving, and enhancin

9、g the resources that produce the desired results. (Resources for ones job can be: physical, financial, human, and technological)Production (P):The desired results. 第9頁(yè)，共44頁(yè)。AgendaThe Seven Habits An OverviewPrivate VictoryHabit 1 : Be ProactiveHabit 2 : Begin with the End in MindHabit 3 : Put First

10、Things FirstPublic VictoryHabit 4: Think Win/WinHabit 5 : Seek First to Understand, Then to Be UnderstoodHabit 6 : SynergizeRenewalSharpen the Saw第10頁(yè)，共44頁(yè)。Habit 1- Be ProactiveThe Habit of ChoiceSeeDoGetParadigmIneffective: I am a product of my circumstancesEffective: I am a product of my choicesBe

11、haviorPause and respond based on principlesUse proactive languageExpand your Circle of InfluenceBecome a transition personResultIncreased influenceMore self-awarenessGreater initiativeBecoming the creative force of your lifePrincipleI am free to choose and am responsiblefor my choices第11頁(yè)，共44頁(yè)。Habit

12、 1 Be Proactive“You are the programmer”BehaviorPause and Respond Based on Principles:Reactive Behavior: Allow outside influences (moods, feelings, circumstances) to control my response.Proactive Behavior: Use my freedom to choose my response based on principles and desired results. My freedom to cho

13、ose expands as I wisely use the space between stimulus and response第12頁(yè)，共44頁(yè)。Habit 1 Be ProactiveBehaviorUse Proactive LanguageReactive LanguageProactive Language“Theres nothing we can do.” “Lets look at our alternatives.” “Thats just the way I am.”“I can choose a different approach”“He makes me so

14、mad.” “I can control my own feelings.”“They wont allow that.” “I can create an effective presentation.” “I have to do that.” “I will choose an appropriate response.” “I cant”“I choose”“I must”“I prefer”第13頁(yè)，共44頁(yè)。Habit 1 Be ProactiveBehaviorThings I can directly changeThings out of my controlCircle o

15、f Influence Circle of Concern Focus on circle of influence. 第14頁(yè)，共44頁(yè)。Habit 1 Be ProactiveExample from the Support World :DRE John Gossips about the inefficiency of the support processes and managementComplains that he is stuck in this job profile. Feels he is in the job due to circumstancesDRE Bill

16、 Realizes the situation is of concern just like John.Focuses on his job function where he can make a differenceSuggests his manager improvements that need to be made as part of his work and provides constructive feedbackImprovements are propagated to Worldwide team第15頁(yè)，共44頁(yè)。Habit 1 Be ProactiveExamp

17、le from the Support World :Result:Bills “Circle of Influence” increasesHe impacts the Worldwide Support communityHe becomes the creative force of his own lifeGains confidenceBill becomes aHe breaks the unhealthy, harmful, abusive, or unfortunate learned behaviors and replaces them with proactive, he

18、lpful, effective behaviors Inspires others in positive waysTransition Person第16頁(yè)，共44頁(yè)。Habit 1 Be ProactiveApplicationIdentify what lies in your Circle of Influence. For the next 30 days, focus your energies on that. Monitor the differenceImagine an experience where you might behave reactively. Decid

19、e in advance what your proactive response will be, then exercise that choice in the actual situationListen to your language. Change from reactive (“I cant”, “ I have to”) to proactive. 第17頁(yè)，共44頁(yè)。AgendaThe Seven Habits An OverviewPrivate VictoryHabit 1 : Be ProactiveHabit 2 : Begin with the End in Mi

20、ndHabit 3 : Put First Things FirstPublic VictoryHabit 4: Think Win/WinHabit 5 : Seek First to Understand, Then to Be UnderstoodHabit 6 : SynergizeRenewalSharpen the Saw第18頁(yè)，共44頁(yè)。Habit 1- Begin with the End in MindThe Habit of VisionSeeDoGetParadigmIneffective: I live by defaultEffective: I live by d

21、esignBehaviorEnvision outcomes before you actCreate and live by a Personal Mission StatementResultA clear definition of desired resultsA greater sense of meaning and purposeCriteria for deciding what is or is not importantImproved outcomesPrincipleMental CreationprecedesPhysical Creation第19頁(yè)，共44頁(yè)。Ha

22、bit 2 “Write the program”Mental creation precedes physical creationPhysical creationMental creationA productive meetingA clear agenda and objectiveAn office towerAn architectural blueprintA successful new productExtensive market researchA life of contribution and fulfillmentA Personal Mission Statem

23、ent第20頁(yè)，共44頁(yè)。Habit 2 Begin with the End in MindCreate your own Personal Mission StatementA constitution by which you make all decisions for your lifeAll other decisions you take are subordinate to itBenefitsClarifies what is important for youProvides focusHelps you design your life instead of having

24、 it designed for youGuides your day-to-day decisionsGives you a greater sense of meaning and purpose第21頁(yè)，共44頁(yè)。Habit 2 Begin with the End in MindMission statement must be:TimelessShud deal with both ends and meansShould deal with all 4 of our needsTo live, To love, To learn, To leave a legacyShould e

25、xplicitly or implicitly involve the roles you will playMission statement must focus on:What you want to be (Character)?What you want to do (Contributions)?Different types of mission statementPersonal mission statementOrganizational mission statementFamily mission statement第22頁(yè)，共44頁(yè)。Habit 2 Begin wit

26、h the End in MindA Technique to create a Mission StatementIdentify a few key roles for yourself (Personal and Professional)Husband, Father, Manager, Friend, Disciple .Visualize your 80th birthday celebrationAttending the celebration are key people from each roleWrite down how you would like each of

27、the key persons to describe you in their “Tribute Statements”What legacy would you like to leave?第23頁(yè)，共44頁(yè)。Sample Mission StatementWW Support Goals1. Be a team.2. Be a step ahead.3. Be aligned with license growth.Americas Backline Goals1. Improve the ability of Frontline and Regional Backline teams

28、to deliver deep technical support on distributed BEA products.2. Increase depth & breadth of Product expertise.3. Improve Communication with managers and across Worldwide Backline teams.4. Meet WW BackLine Financial objectives.第24頁(yè)，共44頁(yè)。AgendaThe Seven Habits An OverviewPrivate VictoryHabit 1 : Be P

29、roactiveHabit 2 : Begin with the End in MindHabit 3 : Put First Things FirstPublic VictoryHabit 4: Think Win/WinHabit 5 : Seek First to Understand, Then to Be UnderstoodHabit 6 : SynergizeRenewalSharpen the Saw第25頁(yè)，共44頁(yè)。Habit 3- Put First Things FirstThe Habit of Integrity and ExecutionSeeDoGetParad

30、igmIneffective: I put urgent things firstEffective: I put important things firstBehaviorFocus on top prioritiesEliminate unimportantPlan weeklyPlan dailyResultIncreased organization and productivityFewer crisesA reputation for follow-throughMore life balance and peace of mindPrincipleEffectiveness r

31、equiresthe integrity to acton your priorities第26頁(yè)，共44頁(yè)。Compass vs Clock Compass:The compass represents your mission, direction, and values what you feel matters most:Effectiveness Doing right thingsRelationshipsImportant thingsClock:The clock represents your appointments, schedules, and activities h

32、ow you manage your time:Efficiency Doing things rightSchedulesUrgent thingsUnderlying Principle Although both are important, the compass must come before the clock第27頁(yè)，共44頁(yè)。Time MatrixUrgentNot UrgentNecessity (Crisis, pressing problems, deadline driven items (projects, meetings, reports)Effectivene

33、ss(Planning, preparation, training, building relationships, exercise, Recreation) DeceptionNeedless interruptions, unimportant meetings, phone calls, emails,other peoples minor issues Waste and Excess(trivia, Irrelevant phone calls, excessive TV/internet/video games, time-wasters) ImportantNot Impor

34、tantImportant Activities that represent your values, mission and high-priority goalsUrgent Activities that require immediate attentionLive North of this line第28頁(yè)，共44頁(yè)。Plan weeklySpend 20-30 minutes before the start of the week in a quiet placeThree steps to Weekly PlanningReview Mission and RolesCho

35、ose big rocksSchedule the week第29頁(yè)，共44頁(yè)。Weekly PlanningReview Personal Mission Statement and Roles that Flow out of itSupport EngineerParentSpouseFriendChoose Big RocksAsk yourselfWhat is the most important thing I can do in this role this week?Big Rocks come fromConscience, mission, Goals, Key proj

36、ectsBig rocks can beTasks, Appointments, Areas of focus第30頁(yè)，共44頁(yè)。Schedule the week Place the big rocks in your weekly calendar planRole: BL CCE Optimization Program ManagerFinalize the broad goals of the project : Monday afternoonOrganize a meeting of the participants : Thursday Come up with action

37、items for individual participants : ThursdayRole: SpouseGo out for a walk/jog with wife 3 evenings in the week : EveningsRole: VolunteerCall up 3 possible donors for the annual fundraising event : Evenings 第31頁(yè)，共44頁(yè)。Plan DailyCheck todays appointments Make a realistic listPrioritize (ABC, 123)Make s

38、ure you end up doing the things in the “A” list for sure!A1 Daily PlanningA2 File CR for Wells Fargo CritsitA3 Reproduce Citigroup issueB1 Call Travel AgentC1 Book visa appointment 第32頁(yè)，共44頁(yè)。ApplicationList one IMPORTANT activity in your personal life and one in your professional lifeSchedule your t

39、ime next week according to your prioritiesDraw Time Management Matrix. List down your activities in each quadrant and how much time you spend in each.Concentrate on Quadrant 2Start organizing weekly. List roles and goals. Incorporate goals into a specific action plan第33頁(yè)，共44頁(yè)。Questions and Answers第3

40、4頁(yè)，共44頁(yè)。第35頁(yè)，共44頁(yè)。AgendaThe Seven Habits An OverviewPrivate VictoryHabit 1 : Be ProactiveHabit 2 : Begin with the End in MindHabit 3 : Put First Things FirstPublic VictoryHabit 4: Think Win/WinHabit 5 : Seek First to Understand, Then to Be UnderstoodHabit 6 : SynergizeRenewalSharpen the Saw第36頁(yè)，共44頁(yè)

41、。Habit 3- Put First Things FirstThe Habit of Integrity and ExecutionSeeDoGetParadigmIneffective: There is only so much, and the more you get, the less there is for me.Effective: There is plenty out there for everyone, and more to spare.BehaviorBalance courage and considerationSeek mutual benefitCrea

42、te Win-Win AgreementsBuild win-win systemsResultFaster solutions to problemsMore team environmentGenerosity of spiritRich relationshipsPrincipleEffective, long-term relationships require mutual respect and mutual benefit.第37頁(yè)，共44頁(yè)。Six Paradigms of Human InteractionWin Win“Lets find a solution that w

43、orks for both of us”Seeks mutual benefitIs cooperative, not competitiveListens more, stays in communication longer and communicates with more courageWin Lose“I am going to beat you no matter what”Is very common scripting for most peopleIs the authoritarian approachUses position, power, credentials,

44、or personality to get the “win”第38頁(yè)，共44頁(yè)。Lose Win“I always get stepped on”Voices no standards, no demands, no expectations of anyone elseIs quick to please or appeaseBuries a lot of feelingsLose Lose“If I am going down, you are going down with me”Mindset of a highly dependent personIs a “no win” because nobody benefitsIs a long term result of win-lose or “win”第39頁(yè)，共44頁(yè)。Win“As long as I win, I dont care if you win or lose”Is self centered“Win-Win or No Deal”“Lets find a solution which works for both of us, or lets not