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1、精選優(yōu)質(zhì)文檔傾情為你奉上精選優(yōu)質(zhì)文檔傾情為你奉上專心專注專業(yè)專心專注專業(yè)精選優(yōu)質(zhì)文檔傾情為你奉上專心專注專業(yè)判斷題ABCDEDigital firms are more competitive and efficient because nearly all core business processes are digitally enabled. Answer: True Difficulty: Medium Reference: p.11A formal information system can be a manual one. Answer: True Difficulty: Ea

2、sy Reference: p.16Data workers process paperwork. Answer: True Difficulty: Easy Reference: p.21Each level of management has different information needs and information system requirements. Answer: True Difficulty: Medium Reference: p.21A network requires at least three computers. Answer: False Diffi

3、culty: Easy Reference: p.22All information systems are behavioral systems.Answer: False Difficulty: Hard Reference: p.26Changes in company strategy usually do not require changes in the use of information technologies. Answer: False Difficulty: Easy Reference: p.27At each level of the organization t

4、here are information systems supporting the major functional areas of the business.Answer: True Difficulty: Easy Reference: p.41A sales order entry system would be considered a management information system.Answer: False Difficulty: Medium Reference: p.43Decision-support systems explicitly include u

5、ser-friendly software.Answer: True Difficulty: Hard Reference: p.46ESS address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution. Answer: True Difficulty: Hard Reference: p.47Executive support systems serve the managem

6、ent level of the organization, address problems where the procedure for arriving at a solution may not be fully predefined in advance, and use internal information from TPS and MIS. Answer: False Difficulty: Easy Reference: p.47At the operational level, sales and marketing systems assist in locating

7、 and contacting prospective customers, tracking sales, processing orders, and providing customer service support. Answer: True Difficulty: Easy Reference: p.49Enterprise applications span the entire firm, integrating information from multiple functions and business processes to enhance the performan

8、ce of the organization as a whole. Answer: True Difficulty: Easy Reference: p.55At each level of the organization there are information systems supporting the major functional areas of the business.Answer: True Difficulty: Easy Reference: p.41A sales order entry system would be considered a manageme

9、nt information system.Answer: False Difficulty: Medium Reference: p.43Decision-support systems explicitly include user-friendly software.Answer: True Difficulty: Hard Reference: p.46ESS address nonroutine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure f

10、or arriving at a solution. Answer: True Difficulty: Hard Reference: p.47Executive support systems serve the management level of the organization, address problems where the procedure for arriving at a solution may not be fully predefined in advance, and use internal information from TPS and MIS. Ans

11、wer: False Difficulty: Easy Reference: p.47At the operational level, sales and marketing systems assist in locating and contacting prospective customers, tracking sales, processing orders, and providing customer service support. Answer: True Difficulty: Easy Reference: p.49Enterprise applications sp

12、an the entire firm, integrating information from multiple functions and business processes to enhance the performance of the organization as a whole. Answer: True Difficulty: Easy Reference: p.55All organizations develop standard operating procedures, politics, and cultures. Answer: TrueDifficulty:

13、MediumReference: p.75Environments generally change faster than organizations do. Answer: True Difficulty: EasyReference: p.77As the cost of information systems technology falls, it is substituted for labor. Answer: True Difficulty: EasyReference: p.81Differentiation is a strategy useful at the busin

14、ess level. Answer: TrueDifficulty: EasyReference: p.90Competitive forces model is an appropriate model used for analysis at the firm level.Answer: False Difficulty: MediumReference: p.99E-commerce greatly increases market entry costs for merchants. Answer: False Difficulty: MediumReference: p. 115El

15、ectronic data interchanges (EDI) are based on proprietary systems.Answer: True Difficulty: MediumReference: p.124Digital checks are more expensive than traditional credit cards; however they are much faster than traditional paper-based checking.Answer: False Difficulty: MediumReference: p.130Alipay(

16、支付寶) systems enable consumers to make instant online payments to merchants and other individuals based on value stored in a digital account.Answer: True Difficulty: MediumReference: p.129An intranet typical uses a portal to provide a single point of access to internal systems and documents using a W

17、eb interface.Answer: True Difficulty: MediumReference: p.131Application service providers do not provide services such as the use of software applications to small and medium-sized companies.Answer: False Difficulty: Medium Reference: p.216A computer system organizes data in a hierarchy that starts

18、with bits and bytes. Answer: True Difficulty: Easy Reference: p.230A record consists of a grouping of characters into a word or group of words. Answer: False Difficulty: Easy Reference: p.230Every record in a file should contain at least one key field.Answer: True Difficulty: Easy Reference: p.230DB

19、MS separate the logical and physical views of the data.Answer: True Difficulty: Medium Reference: p.233A record in a relational database is called a tuple.Answer: True Difficulty: Easy Reference: p.236Data warehouses use only internal data sources.Answer: False Difficulty: Medium Reference: p.245Dat

20、a mining is a collection of information from internal and/or external sources organized specifically for decision-making purposes.Answer: False Difficulty: Medium Reference: p.246Data mining is used to find patterns in small sets of data. Answer: False Difficulty: Easy Reference: p. 246A switch is a

21、 device that connects multiple computers into a network in which multiple communications links can be in operation simultaneously. Answer: True Difficulty: Easy Reference: p.268Domain name system converts IP addresses to domain names. Answer: True Difficulty: Easy Reference: p.277An intranet is an i

22、nternal organizational Internet that is guarded against outside access by special security hardware and/or software called a firewall. Answer: True Difficulty: Medium Reference: p.286Enterprise analysis determines the information requirements of an organization by first determining the organizations

23、 critical success factors. Answer: False Difficulty: MediumReference: p. 496An organizational change involving a paradigm shift is low risk and high return. Answer: False Difficulty: MediumReference: p. 500Before reengineering, management must understand and measure the performance of existing proce

24、sses as a baseline. Answer: True Difficulty: MediumReference: p. 502End-user-developed systems can be completed more rapidly than those developed through the conventional systems lifecycle. Answer: True Difficulty: EasyReference: p.519All capital budgeting methods rely on measures of cash flow into

25、and out of the firm. Answer: True Difficulty: EasyReference: p.537A poorly designed user interface can spell failure for an entire system. Answer: True Difficulty: EasyReference: p.549A highly structured project will run a much greater risk of failure than will a highly unstructured project. Answer:

26、 False Difficulty: MediumReference: p. 553FGHIJInformation systems knowledge is not essential for a manager because the technology moves too quickly for him or her to keep up with and run the business at the same time.Answer: False Difficulty: Easy Reference:p.4IT is an abbreviation commonly used to

27、 refer to Internet technology.Answer: False Difficulty: Easy Reference: p.4Information technology has become the largest component of capital investment for firms in the United States and many industrialized societies.Answer: True Difficulty: Easy Reference: p.4In contemporary systems there is a gro

28、wing interdependence between organizational business strategy, rules, and procedures and the organizations information systems. Answer: True Difficulty: Medium Reference: p.6Governments on all levels are using Internet technologies to deliver information and services to citizens, employees, and busi

29、nesses with which they work.Answer: True Difficulty: Easy Reference: p.9In an information system, input, processing, and output produce data.Answer: False Difficulty: Hard Reference: p.15Feedback helps the organization evaluate input.Answer: True Difficulty: Medium Reference: p.15Formal systems are

30、structured and are not easily changed.Answer: True Difficulty: Medium Reference: p.16Information systems technology has become an array of technologies not limited to computers. Answer: True Difficulty: Easy Reference: p.16Information systems are designed to provide solutions to organizational probl

31、ems. Answer: True Difficulty: Medium Reference: p.19Integrating many different systems is extremely time consuming and complex. Answer: True Difficulty: Easy Reference: p.48In the microeconomic definition of organizations, capital and labor are transformed by the firm through the production process

32、into products and services. Answer: True Difficulty: Easy Reference: p.73Information technology usually does not reduce internal management costs. Answer: FalseDifficulty: MediumReference: p.81Increasing use of Internet technology will probably result in simpler business processes, fewer employees,

33、and much flatter organizations than in the past. Answer: True Difficulty: EasyReference: p.85Information partnership help firms gain access to new customers, creating new opportunities for cross-selling and trading products. Answer: True Difficulty: EasyReference: p.99Internet technology can be used

34、 to run an entire business because its technology and standards enable information to flow seamlessly between different parts of the organization.Answer: True Difficulty: MediumReference: p.115In C2C electronic commerce, companies sell directly to each other without the use of a middleman.Answer: Fa

35、lse Difficulty: MediumReference: p.120In client/server computing, the client is the user point of entry, whereas the server typically processes and stores shared data.Answer: True Difficulty: Easy Reference: p.191IT infrastructure costs include costs for technology consulting, education, and trainin

36、g. Answer: True Difficulty: Easy Reference: p.220In a traditional file environment, any change in data requires a change in all programs that access the data.Answer: True Difficulty: Easy Reference: p.233In a relational database, the three basic operations used to develop useful sets of data are sel

37、ect, form, and join.Answer: False Difficulty: Easy Reference: p.236Information for targeted marketing is often gathered through data mining.Answer: True Difficulty: Medium Reference: p.246In the acronym TCP/IP, the IP refers to the Internet Protocol that handles the movement of data between computer

38、s. Answer: False Difficulty: Easy Reference: p.269High speed telecommunications channels only use fiber optics. Answer: False Difficulty: Medium Reference: p.271If a software package solution is selected, the organization will lose its total control over the system design process. Answer: True Diffi

39、culty: MediumReference: p. 521KLMNOPQOften, what the organization would like to do depends on what its systems will permit it to do. Answer: True Difficulty: Medium Reference: p.6Major industrial powers are being transformed to knowledge- and information-based service economies and leaving manufactu

40、ring to the third-world countries.Answer: True Difficulty: Easy Reference: p.11Knowledge is data that have been shaped into a meaningful form.Answer: False Difficulty: Hard Reference: p.13Most standard operating procedures are informal work practices. Answer: False Difficulty: Easy Reference: p.21Kn

41、owledge workers are engineers or architects who design products or services. Answer: True Difficulty: Easy Reference: p.21Organizational politics are the basis for conflict. Answer: False Difficulty: Easy Reference: p.21Management information systems generally depend on underlying transaction proces

42、sing systems for their data.Answer: True Difficulty: Easy Reference: p.44Management information systems are generally flexible and have a lot of analytical capability.Answer: False Difficulty: Medium Reference: p. 45Many businesses need systems that will integrate information for the various organiz

43、ational levels and functions. Answer: True Difficulty: Easy Reference: p.48Managers will need to adjust both the organization and the technology to achieve optimal results. Answer: True Difficulty: Easy Reference: p.72Organizations are social structures. Answer: True Difficulty: Medium Reference: p.

44、73Political resistance is one of the great difficulties in bringing about organizational change. Answer: True Difficulty: EasyReference: p.76Organizations generally have more features in common with each other than they have unique features. Answer: False Difficulty: EasyReference: p.78Network econo

45、mics is a strategic concept useful at the firm level.Answer: False Difficulty: MediumReference: p.98Private industrial networks rely on intranets to coordinate processes between a business and its suppliers and other key business partners.Answer: False Difficulty: MediumReference: p.125M-commerce ap

46、plications are especially popular in Europe, Japan, and South Korea.Answer: True Difficulty: MediumReference: p.120Open-source software is free and can be modified by users, but the software cannot be redistributed by the user without additional licensing.Answer: False Difficulty: Easy Reference: p.

47、209Large-scale enterprise software systems provide a single, integrated, worldwide software system for firms at a cost much more than they would pay if they developed it themselves.Answer: False Difficulty: Medium Reference: p.216Political resistance is one challenge in changing the current DBMS or

48、going into a new one.Answer: True Difficulty: Medium Reference: p.250Local area networks are mainly used to connect computers and other information processing devices within a large city or metropolitan area. Answer: False Difficulty: Medium Reference: p.272Organizations should develop an informatio

49、n systems plan that supports their overall business plan. Answer: True Difficulty: HardReference: p. 496One of the most important strategic decisions that a firm can make is deciding how to use computers to improve business processes.Answer: False Difficulty: Medium Reference: p. 502New information

50、systems are always built as a solution to some problem the organization believes it faces. Answer: True Difficulty: EasyReference: p. 506Prototyping is an alternative to the traditional systems lifecycle. Answer: True Difficulty: EasyReference: p. 517Prototyping is best suited for the design of end-

51、user interface. Answer: True Difficulty: EasyReference: p. 517Most information systems are seriously out of date in two to four years. Answer: False Difficulty: MediumReference: p.539Lack of management support is a major reason for system failures. Answer: True Difficulty: EasyReference: p.553RSTUVW

52、XYZSome very large companies are now using Internet to conduct virtually every aspect of their business.Answer: True Difficulty: Easy Reference: p.7Senior managers carry out the plans and goals of the organization. Answer: False Difficulty: Hard Reference: p.21The two contemporary approaches to info

53、rmation systems are technical and behavioral. Answer: True Difficulty: Easy Reference: p.25To work properly, an information system must balance technology and human behavior and requirements, even if less-than-optimal technology must be used. Answer: True Difficulty: Easy Reference: p.27The principa

54、l purpose of operational-level systems is to develop goals and strategies.Answer: False Difficulty: Medium Reference: p.40Transaction processing systems are the basic business systems that serve the operational level of the organization. Answer: True Difficulty: Easy Reference: p.43Transaction proce

55、ssing systems work directly with all the other organizational systems. Answer: False Difficulty: Hard Reference: p.48The various types of information systems in an organization are tightly coupled. Answer: False Difficulty: Medium Reference: p.48The accounting function is responsible for maintaining

56、 and managing the firms financial records to account for the flow of funds in the firm. Answer: True Difficulty: Easy Reference: p.52Technological change does not change who owns and controls information, but does control who has the right to access and update that information. Answer: False Difficu

57、lty: HardReference: p.74The technical and behavioral definitions of organizations are contradictory. Answer: False Difficulty: MediumReference: p.74The value chain model classifies all company activities as either primary or support.Answer: True Difficulty: MediumReference: p.91Value webs are flexib

58、le and adapt quickly to changes in supply and demand. Answer: TrueDifficulty: EasyReference: p.91The competitive forces model was created for todays digital firm.Answer: False Difficulty: HardReference: p.99SAP, PeopleSoft, and Oracle all develop enterprise application software.Answer: True Difficul

59、ty: Easy Reference: p.199Replacing legacy systems is cost prohibitive and generally not necessary if these older systems can be integrated into a contemporary infrastructure.Answer: True Difficulty: Medium Reference: p.203Software that functions as a translation layer between two non-communicating a

60、pplications so they can work together is called middleware.Answer: True Difficulty: Medium Reference: p.212Scalability refers to the decision of whether a firm should rent or buy enterprise software packages.Answer: False Difficulty: Medium Reference: p.218The total cost of owning technology resourc

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