BEC寫作 劍橋商務(wù)英語email系列匯總

1、HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303243-1-1.html劍橋商務(wù)英語email系列匯總 HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303233-1-1.html商務(wù)英語email高手 介紹 1. 文體介紹正式介紹信是寫信人因公務(wù)把自己的同事或業(yè)務(wù)關(guān)系介紹給某單位或某個人。 這種介紹信言和格式比較規(guī)范、嚴(yán)謹(jǐn)，

2、 內(nèi)容一般包括以下幾個方面：（1）簡單地介紹一下被介紹人的身份和情況。（2）說明事由，并要求對方對被介紹人提供某種幫助。（3）對對方的幫助預(yù)先表示感謝。（4）如果是熟悉的業(yè)務(wù)往來或老的工作關(guān)系，也可以附帶詢問一下工作上的近況和向?qū)Ψ街乱詥柡?。?）介紹信一般篇幅不長，前三個方面的內(nèi)容常?？梢苑旁谝粋€段落里。2。實用范例（1）subject: IntroductionDear Mr.Smith,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5

3、to mid April on business.We shall appreciate any help you can give Mr. Jones and will always be happy to reciprocate.Yours faithfully,Yang Ning尊敬的史密斯先生，現(xiàn)向您推薦我們的市場專家弗蘭克瓊斯先生。他將因公務(wù)在四月15日到四月中旬期間停留倫敦。我們將非常感謝您向瓊斯先生提供的任何幫助，并非常高興施以回報。您誠摯的楊寧(2)subject: IntroductionDear Sir/Madam,We are pleased to introduce M

4、r. Wang You, our import manager of Textiles Department. Mr. Wang is spending three weeks in your city to develop our business with chief manufactures and to make purchases of decorative fabrics for the coming season.We shall be most grateful if you will introduce him to reliable manufacturers and gi

5、ve him any help or advice he may need.Yours faithfully,Yang Ning尊敬的先生/小姐，我們非常高興向您介紹我們紡織部的進口經(jīng)理王有先生。王先生將在你市度過三周，他要與主要的生產(chǎn)廠家拓展商務(wù)并為下一季度采購裝飾織品。如能介紹他給可靠的生產(chǎn)廠家，向他提供所需的任何幫助或建議，我們將不勝感謝。您誠摯的,楊寧HYPERLINK javascript:;goHYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-30323

6、0-1-1.html商務(wù)英語email高手 如何預(yù)約1. 文體介紹人員出訪，常常需要事先與要見面的人或公司進行預(yù)約。這類預(yù)約e-mail 較易寫，只要做到清楚、簡潔、禮貌就行。它一般包括下列內(nèi)容：（1）請求約會并說明原因。（2）建議確切的約會時間和地點等。如果你的時間比較充裕，預(yù)約時可給出你可接受的時間由對方?jīng)Q定。（3）請對方答復(fù)并進行確認(rèn)?；貜?fù)這類電子郵件可分為接受和拒絕兩種。接受的內(nèi)容一般有：表明來信收悉；表示接受；重述具體時間、地點等；表達希望會晤或感謝的心情。拒絕的內(nèi)容一般包括：表明來信收悉；說明拒絕的原因；致歉。當(dāng)要變更預(yù)約時，應(yīng)說明變更的原因，同時致歉。2。實用范例（1）subje

7、ct: Request for an AppointmentDear Mr. SmithI am scheduled to visit the U.S. on business at the end of this month, and wish to call on you at your office on that occasion.I will be arriving in Washington on or around August 20 and staying there for about a week. It would be very much appreciated if

8、you would kindly arrange to meet with me either on August 22 or 23, whichever is convenient for you. If neither is convenient, could you please suggest an alternative date by return E-mail.Thank you in advance for your kind cooperation. I am looking forward to meeting you in Washington soon!Sincerel

9、y yours, Li leiGuangzhou Trading Company主題： 請求約見親愛的史密斯先生：我預(yù)定這個月底出差赴美，希望屆時能到貴公司訪問你。我預(yù)計在8月20日或其前后抵達華盛頓，大約停留1周。 若方便的話，望你能擠出時間在8月22或23日與我見面，我將十分感謝。假如這兩天都不行，請以電子郵件回復(fù)并告知其他日期。先在此謝謝你的大力協(xié)助，期待不久在華盛頓與你見面！你真誠的李蕾廣州貿(mào)易公司（2）Subject: URGENT-Need to Change AppointmentDear Mr. Zhang,With regard to our appointment to v

10、isit your Chinas factory on August 2, I regret that I must ask you to change the date to August 3 due to an unexpected matter that requires my personal attention.Im awfully sorry for this last-minute request, but I hope you will be able to meet with me on August 3 at around 10:00 am. If you are not

11、available, will you please let me know by E-mail asap?Hope this will not cause you too much inconvenience. Thank you.Best regards,James BlackDirector, Overseas OperationsWashington Motors, Inc.主題：緊急-請求變更約會秦愛的張先生：原定于8月2日訪問貴公司中國工廠的行程，因有突發(fā)事件必須親自處理，在此不得不懇請你將日期改至8月3日，實在抱歉。在最后一刻才提出這個要求，實在非常抱歉，但我希望你能在8月3日1

12、0點左右與我見面。 若有不便，請盡快以電子郵件告知。希望這不會帶給你太大麻煩，謝謝。詹姆斯。布萊克海外部經(jīng)理華盛頓汽車有限公司HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303229-1-1.html商務(wù)英語email高手 會如何訂機票 1. 文體介紹人員出差或出訪，常常需要事先預(yù)訂酒店、會議室或者飛機票等等，這類信主要包括以下內(nèi)容：（1）請求預(yù)訂并說明原因；（2）清對方答復(fù)并進行確認(rèn)。通常預(yù)訂后都要進行確認(rèn)回復(fù)，說明是否滿足預(yù)訂要求，如果不能滿足要說明原因。

13、2。實用范例（1）Subject: Reservations for a FlightDear Sir/madam,Mr.Zhang Xiaohua, our Marketing Manager, would like to fly from Guangzhou to London on the earliest flight possible.We would be obliged if you would book one economy class seat for him on a flight leaving Guangzhou on or about July 28th.Bank

14、of China has been instructed to pay the fare and booking fee, and we would ask you to submit your account directly to them.We appreciate your early confirmation.Sincerely yours,Lin JieSecretary to Mr.ZhangGuangzhou Trading Company主題：預(yù)訂飛機座位親愛的先生/女士;本公司營銷部經(jīng)理張曉華先生，希望搭乘盡可能早點的從廣州飛往倫敦的班機。如果你能為他預(yù)訂1個經(jīng)濟艙的座位，

15、在7月28日當(dāng)天或者前后幾天，飛離廣州的話，不勝感激。我們已委托中國銀行支付機票費和預(yù)約費，請你把賬單直接交給他們。我們感激你早日確認(rèn)。你真誠的，林潔張先生秘書廣州貿(mào)易公司（2）Subject: Confirmation of reservationDear Miss Lin,We have acknowledged your E-mail dated July 15th requesting us to book one economy-class seat for Mr. Zhang xiaohua on a flight from Guangzhou to London.One seat

16、 has been reserved on flight S.A 917 departing Baiyun Airport, Guangzhou at 10:00 a.m. on the 28th, arriving London at 11:00 a.m. local time on the 30th.The account will be sent to Bank of China, as requested.Yours faithfully, Tang xiaogangReservations Manager主題：預(yù)訂確認(rèn)親愛的林小姐：我們已收到你7月15日的電子郵件，要求我們?yōu)閺垥匀A先

17、生預(yù)訂從廣州到倫敦班機經(jīng)濟艙座位。已預(yù)訂南航917次班機的一個座位，該班機于28日早上10點從廣州白云機場起飛，于30日當(dāng)?shù)貢r間早上11點抵達倫敦。入你所要求的，賬單將送到中國銀行。你忠實的唐小剛預(yù)訂部經(jīng)理3預(yù)訂常用句型（1）I would like to reserve a twin room at your hotel for four nights from June8,2002.我想要自2002年6月8日起4晚，向你們旅館預(yù)訂一間雙人房。（2）Please reserve a single room under the name of Mr.Lin.請以林先生的名義定一間單人房。（3）

18、If there are no room available for the above period, please inform me ASAP as I must look for another hotel.如果在上述期間沒有空房，請盡快告知以邊另尋旅館。（4） I would like to book a flight to Paris on January 8 on Air France, First Class and round trip.我要訂一張巴黎的往返票，1月8日，法航，頭等艙。（5）We regret to inform you that the flight you

19、 requested is fully booked, and there are at present no cancellations.我們很抱歉的通知你，你所要求的班次的座位已全部訂完，而目前無人取消預(yù)約。4商務(wù)寫作小練習(xí)請你發(fā)封E-mail 預(yù)訂近期出差所需的飛機票或酒店房間復(fù):4HYPERLINK javascript:;goHYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303227-1-1.html商務(wù)英語email高手 為你的產(chǎn)品做宣傳1. 文體介

20、紹促銷信是宣傳產(chǎn)品或服務(wù)，以引起人們的注意，激發(fā)人們的興趣，增強人們的欲望，進而促使人們做出購買行為的有力工具。從某種意義講，促銷信是一種廣告，但他比一般廣告更具有針對性，因為促銷信的讀者是與所宣傳的商品或服務(wù)有緊密關(guān)系的人， 而不是一般廣告的公眾。促銷信可以寫給自己的客戶， 也可以寫給可能購買自己商品或服務(wù)的其他人。寫作促銷信時， 可以采用一下的方法和技巧：（1）開頭要能一下子引起讀者的注意。為此，您可以用重要的事實、驚人的現(xiàn)象、面臨的問題、與讀者有切身聯(lián)系的情況等開頭。（2）中間部分要清楚、生動、熱情的描述商品或服務(wù)的特性，介紹實用或經(jīng)銷改商品或服務(wù)所能帶來的好處。特性和好處應(yīng)巧妙的融合在

21、一起，一般是先說出好處，然后再結(jié)合商品或服務(wù)特性展開論述。（3）在介紹商品或服務(wù)的特性和好處之后，可以用事實加以證實，如：權(quán)威機構(gòu)的堅定結(jié)果、權(quán)威人士的論證、用戶的反饋等。（4）最后說明定購的方法或者查取相關(guān)信息的途徑。2。實用范例Subject: Welcome to Blue Sky ParkDear Sir or Madam,A day out at Blue Sky Park is a real treat for the whole family!There is so much to see and do for all ages and its all in the perfec

22、t setting of Guangzhous finest landscaped gardens.Beautiful flowers and plants, meadows an d playgrounds, trees with picnic areas. plus tea rooms, snack bars, souvenir shops. the Park brings you immense leisure and recreation. A new Tropical Aquarium within the grounds adds to the special features o

23、f the park.With the incredibly cheap admission charges of 5 yuan for adults, 2 yuan for children, and free for retired aged citizens, it really is the perfect day out in Blue Sky Park!Sincerely,Blue sky Park(For further information, please dial主題：藍天公園歡迎你親愛的先生、女士：在藍天公園游玩一天，是你的真正享受！這座廣州一

24、流的自然美化公園，向男女老幼奉獻美不勝收的景色與豐富多彩的活動！繁華綠葉，草地，娛樂場，綠蔭樹下的野餐處加上茶室，點心店等，藍天公園給你的是令人心曠神怡的休閑與享受。園內(nèi)新開的水族館，更是藍天公園更具魅力。這一切的一切，門票卻是令人難以置信的便宜成人5元，兒童2元，退休老人免費！到藍天公園游玩，可謂十全十美！藍天公園敬上（若欲了解更具體的情況，請撥打電3商務(wù)寫作小練習(xí)假設(shè)你是某公司或企業(yè)市場拓展部經(jīng)理，寫一封E-mail, 向大家推銷一樣自己公司的產(chǎn)品或服務(wù)HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-type

25、id-193.htmlBEC寫作 HYPERLINK /thread-303222-1-1.html商務(wù)英語email高手 如何詢盤 HYPERLINK /forum-viewthread-tid-303222-fromuid-1246300.html1. 文體介紹在對外貿(mào)易中，詢盤，也叫詢價（inquiry或enquiry）是買方或買方對于所要購買或出售的商品向另一方作出的詢問。詢盤是交易的起點，可以分為：普通詢盤（a general inquiry）:索取普通資料， 諸如：目錄（a catalogue）、價目表或報價單（a price-list or quotation sheets）、樣

26、品（a sample）、圖片（illustrated photo prints）等。具體詢盤（a specific inquiry）: 具體詢問商品名稱（the name of the commodity）、規(guī)格（the specifications）、數(shù)量（the quantity）、單價（the unit price FOB CIF）,裝船期（the time of shipment）、付款方式（the terms of payment）等。詢盤一般多為買方向賣方發(fā)出，買方通過詢盤信，簡明扼要的向賣方了解一般的商品信息。利用E-mail 寫詢盤信，無須寫的過分客氣，只需具體、簡潔、措詞得體

27、。有的詢盤信開門見山，直截了當(dāng)說明訂購打算，希望對方給予一定優(yōu)惠條件；有的詢盤信則以征詢信息的方式，不許下訂貨諾言，以避免結(jié)果未訂購可能形成的日后交易中的障礙 。2。實用范例Subject: EnquiryDear Sir,We are interested in buying large quantities of steel screws in all sizes.We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreci

28、ated if you could forward samples and your price-list to us.We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality

29、of your products.We look forward to hearing from you by return E-mail.Sincerely,Xxx主題：詢盤親愛的先生：本公司有意大量購買各型號鋼螺釘，欲知每公斤運抵英國利物浦的成本價運費價格。如蒙惠賜上述報價單，不勝感激。如能惠寄樣本和價格表，亦必感激不盡。本公司素來從其他公司購買此類貨物，聞悉貴公司貨物質(zhì)優(yōu)價廉，故欲與貴公司建立合作關(guān)系。盼復(fù)。你真誠的xxx3.典型句型(1) Could you give us some idea about your price?請介紹貴方的價格好嗎?(2) Do you offer F

30、OB or CIF?你們報船上交貨價還是到岸價？(3) How long does your offer remain valid/firm/open?你們的報價多長時間有效?(4)Will you let us know what your terms of payment are?能否告知貴方付款條件？（5）Please make us an offer within this month since we have made an inquiry for your products.我們已對你們的產(chǎn)品進行詢價，請在本月內(nèi)給予報盤。（6）Please send us your best o

31、ffer by Internet stating payment terms and time of shipment.請用互聯(lián)網(wǎng)向我們報最優(yōu)價，說明支付條件和裝運期。（7）Full information as to prices, quality, quantity available and other relative particulars would be appreciated.請詳告價格、質(zhì)量、可供數(shù)量及其它有關(guān)情況。HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK

32、 /thread-303219-1-1.html商務(wù)英語email高手 如何報盤 1. 文體介紹上一期我們練習(xí)了商務(wù)寫作中的詢盤，今天就來學(xué)習(xí)收到詢盤后如何報盤報盤（offer），也叫報價，是賣方主動向買方提供商品信息，或者是對詢盤的答復(fù)，是賣方根據(jù)賣方的來信，向買方報盤，其內(nèi)容可包括商品名稱、規(guī)格、數(shù)量、包裝條件、價格、付款方式和交貨期限等。報盤有兩種：虛盤（non-firm offers）, 即無約束力的報盤。一般情況下，多數(shù)報盤均為虛盤，虛盤不規(guī)定報盤的有效日期，并且附有保留條件，如：The offer is subject to our final confirmation/prior

33、 sale. 該報盤已我方最后確認(rèn)為準(zhǔn)/是否事先售出為準(zhǔn)。實盤（firm offers）則規(guī)定有效日期，而且賣盤一旦被接受，報盤人就不能撤回。2。實用范例Subject: OffersDear Sir,This is to confirm your E-mail of 2 July, 2002, asking us to make your firm offers for rice and soybeans C&F Singapore.We E-mail you this morning offering you 300 metric tons of polished rice at A$24

34、00 per metric ton, C&F Singapore, for shipment during August/September 2002. This offer is firm, subject to the receipt of your reply before 16 July 2002.Please note that we have quoted our most favourable price and are unable to entertain any counter offer.With regard to soybeans, we advise you tha

35、t the few lots we have at present are under offer. If, however, you were to make us a suitable offer, there is possibility of our supplying them.As you know, of late it has been a heavy demand for these commodities and this has resulted in increased prices. You may, however, take advantage of the st

36、rengthening market if you send an immediate reply.Sincerely yours,Xxxx主題：報盤親愛的先生：2002年7月2日有關(guān)查詢大米和大豆新加坡到岸價的電子郵件也收悉。今日上午電子郵件報價：精白米300公噸，每公噸成本加運費新加坡到岸價為2400澳元。于2002年8或9月裝運。以上實價需由貴公司于2002年7月16日前回復(fù)確實。該報價為最優(yōu)惠價，恕不能還價。本公司與客戶正洽售一批大豆，若貴公司愿意報以適當(dāng)買價， 本公司樂意出售。近來該類產(chǎn)品需求量大，令價格上漲。請貴公司把握機會，盡早落實訂單為盼。你真誠的，xxx3.典型句型（1）As

37、 requested, we are offering you the following subject to our final confirmation:根據(jù)要求，現(xiàn)我方就如下貨物向貴方報盤，以我方最后確認(rèn)為準(zhǔn)：（2）As recently the goods are in extremely short supply, we regret being unable to offer.因近期貨源緊張，很抱歉不能報盤。（3）Its a pleasure for us to offer you the goods as follows:非常榮幸地向你方報盤如下：（4）Referring to

38、 your E-mail dated July 10 in which you inquired for shirts, we have pleasure in giving you an offer as follows:關(guān)于貴方7月10日對襯衫的詢盤，現(xiàn)報盤如下：（5）We will keep in mind your requirement for shirts and shall contact you once it is available.我方會留心你方對襯衫的要求，一旦有貨，將立即同你方聯(lián)系。（6）We regret being unable to quote on FOB b

39、asis, as it is our general practice to do business with all our clients on CIF terms.很遺憾，我方不能以船上交貨報價，因為按照慣例我方與客戶做生意通常報到岸價HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303216-1-1.html商務(wù)英語email高手 討價還價 還盤 1. 文體介紹還盤（counter-offer）,也叫還價，是貿(mào)易往來中（主要是對價格）的磋商（negoti

40、ation）過程。 當(dāng)買、賣雙方，不能接受對方所提供的某項貿(mào)易條件時，可以通過還盤說明原因，表示遺憾，或建議對方給予一定讓步。貿(mào)易條件逐項在這個過程中一一確定，直至交易達成。2。實用范例（1）Subject: Counter-offerDear Sir,We have been very pleased with your product, as you know. However, we find that we can obtain a price of $4.00 per hundred with a local firm. This is fifty cents per hundred

41、 lower than your price.If you can see your way clear to meeting these figures we would be pleased to place with you an order that will carry us for the rest of this year. That order is likely to be one of the largest that we have ever placed with you.Sincerely,Xxx主題：還盤親愛的先生：你知道，我們對你的產(chǎn)品一致都很滿意。 但發(fā)現(xiàn)，在當(dāng)

42、地一家公司可以得到每一百個價格為4美元的這種產(chǎn)品，比你們每一百個的價格少50美分。如果你們能設(shè)法找出原因并使價格也達到這樣的標(biāo)準(zhǔn)，我們就樂意向你們提出一項可以執(zhí)行到本年底的訂貨。而且該項訂貨就可能是我們從來也沒有向你們提出過的最大訂貨之一。你真誠的，xxx（2）Subject: We regret that we cannot accept your counter-offer.Dear Sir,In reference to your E-mail of August 1, we cannot make a better offer than the one we suggested to

43、you, we feel that offer itself is most generous under the circumstances.In checking our books, we find that you have purchased from us twice as much the first three months of this year as you did in the first three months of last year. This indicates to us that you have been successful in retailing

44、our merchandise.We hope that upon reconsideration you will be able to accept our offer. We have been very pleased to have you on our list of accounts.Best regards,Xxx主題：拒絕還盤親愛的先生：關(guān)于你8月1日的電子郵件所談價格，我們認(rèn)為不能再報比那更低的價格了。處于當(dāng)前情況下，他本身就說明是最慷慨的價格了。經(jīng)查對我們的賬目發(fā)現(xiàn)，你們今年的頭3個月在我處所購的貨物是去年同期的兩倍。這就說明，你們零售我們的貨物方面是取得了成就的。因此希

45、望你們經(jīng)過重新考慮后，能夠接受我們的該項報價。我們已很樂意的將你們的名字留在我們的賬目上了。你真誠的，xxx3.典型句型a.I think that the price of your products is on high side.我認(rèn)為你方價格偏高。b.With your price Im afraid youll stand very little chance of obtaining the business.按你這個價格，恐怕你獲得這筆交易的機會甚小。c.To have this business concluded, you need to lower your price a

46、t least by 10 percent, I believe.我認(rèn)為要達成這筆交易，你至少要降價10%。d.Our price is reasonable, compared with that in the international market.我們的價格與國際市場上的價格相比還是合理的。e.The price of .is acceptable, provided you increase the quantity of your order to .價我方可以接受，但條件是你方應(yīng)獎訂貨數(shù)量增至f.Lets meet each other halfway.我們各讓一半吧！4商務(wù)寫作

47、小練習(xí)請就上一期提供的報盤，寫一封還盤進行討價還價HYPERLINK /forum-forumdisplay-fid-90-filter-typeid-typeid-193.htmlBEC寫作 HYPERLINK /thread-303213-1-1.html商務(wù)英語email高手 寫訂單 1. 文體介紹訂貨（order）是買方為要求供應(yīng)具體數(shù)量的貨物而提出的一種要求。此時，交易雙方之間的陌生感已消除，可以說已經(jīng)度過了接觸障礙和難關(guān)。寫定貨信時應(yīng)注意以下幾點：（1）開頭就直接說明訂購的意圖。（2）訂貨信一般應(yīng)包括：商品的名稱、品質(zhì)、數(shù)量、包裝、價格條件、支付條件以及需要對方提供的單據(jù)等。（3）

48、內(nèi)容必須準(zhǔn)確、清楚。不論是商品的價格還是商品的規(guī)格都應(yīng)做到準(zhǔn)確無誤，否則會帶來不必要的損失與麻煩。賣方收到訂貨電子郵件后必須進行確認(rèn)。如果賣方無法提供買方所需要的貨物，則最好介紹一些合適的替代品；如果買方所需貨物的價格和規(guī)格發(fā)生了變化，賣方則提出還價并勸買方接受，但要注意：寫拒絕接受訂貨的信時，必須非常謹(jǐn)慎，應(yīng)為日后有可能的交易留下余地。2。實用范例(1)Subject: An orderGentlemen:The price quotes contained in your E-mail of May 20,2002 gained favorable attention with us.We

49、 would like to order the following items consisting of various colors, patterns and assortments:Large 2000 dozenMedium 4000 dozenSmall 2000 dozenAs the sales season is approaching, the total order quantity should be shipped in July. At that time an irrevocable L/C for the total purchase value will b

50、e opened.Please confirm the order and E-mail a shipping schedule.Sincerely,Xxx主題：訂貨先生們：2002年5月20日電子郵件報價深受歡迎。我擬選各種顏色、式樣、品種的襯衫如下：大號 2000打中號 4000打小號 2000打售季將至，全部貨物應(yīng)于7月登輪。屆時全額不可撤銷信用證將予以開出。請確認(rèn)訂貨，用電子郵件告知裝運時間表。真誠的，xxx(2)Subject: Out of StockDear Sir,We thank you for your Order No.222 received this morning

51、for 8000 dozen cotton shirts, but regret to have to disappoint you.At present we have no stock of shirts in the size required and do not expect further deliveries for at least another five weeks. Before then you may have been to obtain the shirts elsewhere, but if not we will notify you immediately

52、our new stocks come in.Yours faithfully,Xxx主題；缺貨親愛的先生：我們今早接到貴方222號訂單，定購8000打棉質(zhì)襯衫，十分感謝。但可能要使貴方失望了，十分抱歉。目前我們沒有貴方所需尺寸的襯衫存貨，而且至少在5個星期內(nèi)亦不會有貨。在此期間貴方可從別處購買襯衫，如未能購到，一旦新貨運到，我們定當(dāng)立即通知貴方。3.典型句型a.We have pleasure in sending you an order for Cosmetics.我們愉快的給貴方寄去化妝品訂單。b.We want the goods to be of exactly the same

53、quality as that of those you previously supplied us.我們希望此批訂貨質(zhì)量與以前供應(yīng)的完全一樣。c.Please supply . in accordance with the detail in our order No.請照我方第。號訂單供貨。d.This is a trial order. Please send us 50 sets only so that we may tap the market. If successful, we will give you large orders in the future.試訂50臺，以開

54、發(fā)市場。如果成功，隨后必將大量訂購。e.This order must be filled within five weeks, otherwise we will have to cancel the order.此訂單須在5周內(nèi)交貨，否則我方將不得不撤銷此單。f.We hope our products will satisfy you and that you will let us have the chance of serving you again.希望我方產(chǎn)品是你們滿意，今后再來惠顧HYPERLINK /forum-forumdisplay-fid-90-filter-type

55、id-typeid-193.htmlBEC寫作 HYPERLINK /thread-301923-1-1.html商務(wù)英語email高手-催款 文體介紹催收信是賣放在規(guī)定期限內(nèi)未收到貨款，提醒或催促買方付款的函件。寫此類信要求文字簡練、意思清楚；同時要求語氣誠懇、體貼，彬彬有理。不可輕易懷疑對方故意拖欠不付，以免傷害對方感情，不利于達到索款的目的，或妨礙以后的業(yè)務(wù)。對于某些屢催不付，故意逃款的客戶，語氣則要強硬，措辭堅決。總之索款要把握一個原則：既要達到索款目的，又要與客戶保持友好關(guān)系。2。實用范例（1）subject: Demanding Overdue PaymentDear Sirs,A

56、ccount No.8756As you are usually very prompt in settling your accounts, we wonder whether there is any special reason why we have not received payment of the above account, already a month overdue.We think you may not have received the statement of account we sent you on 30th August showing the bala

57、nce of US$ 80,000 you owe. We send you a copy and hope it may have your early attention.Yours faithfully,xxx主題：索取逾期賬款親愛的先生：第8756號賬單鑒于貴方總是及時結(jié)清項目，而此次逾期一個月仍未收到貴方上述賬目的欠款，我們想知道是否有何特殊原因。我們猜想貴方可能未及時收到我們8月30日發(fā)出的80，000美元欠款的賬單?，F(xiàn)寄出一份，并希望貴方及早處理。你真誠的xxx（2）Subject: Urging PaymentDear Sirs,Account No.8756Not havin

58、g received any reply to our E-mail of September 8 requesting settlement of the above account, we are writing again to remind you that the amount still owing is US$ 80,000. No doubt there is some special reason for delay in payment and we should welcome an explanation and also your remittance,Yours f

59、aithfully,xxx主題：再次索取欠款親愛的先生：第8756號賬單未見貴方對我們9月8日來信要求結(jié)算一事之回復(fù)。我們再次來函提醒貴方，欠款為80，000美元。毫無疑問，一定有特殊原因使貴方延誤付款，我們期待貴方說明原因并寄上匯款。你真誠的xxx（3）Subject: Insisting on PaymentDear Sirs,Account No.8756It is very difficult to understand why we have not heard from you in reply to our two E-mail of 8th and 18th September

60、 for payment of the sum US$ 80,000 you are still owing. We had hoped that you would at least explain why the account continues to remain unpaid.I am sure you will agree that we have shown every consideration and now you fail to reply to our earlier requests for payment, I am afraid you leave us no c