外國(guó)基本禮儀

1、外國(guó)基本禮儀1. Whats the “first custom” in the international society?被國(guó)際社會(huì)公認(rèn)的“第一禮俗”是什么？“Lady first”.女士?jī)?yōu)先。 2.What is the “Three A” principle in social communications? 社交中的“三A原則”指的是什么？Accept, Appreciate, Admire接受對(duì)方，重視欣賞對(duì)方，贊美敬佩對(duì)方。 3.What does TOP mean in the international etiquette? 在國(guó)際禮儀中，TOP指的是哪三個(gè)原則？Time,

2、Objective and Place 時(shí)間，目的, 地點(diǎn)。When you are talking with people from western countries, eight topics should be avoided. What are they? 和西方人交談時(shí)，應(yīng)避免哪八個(gè)話題？Age, marital status, salary, experience, address, personal life, religious belief, politics, and opinions about other people.年齡，婚否，收入，經(jīng)歷，住址，個(gè)人生活，宗教信仰

3、，政治見(jiàn)解，以及對(duì)他人的看法。5.Which three words are the most common ones in social life? 哪三個(gè)詞在社交場(chǎng)合最常用？Thanks, Excuse me (sorry), Please. 謝謝，對(duì)不起，請(qǐng)。6.What are the requirements for appearance in social communication occasions? 社交場(chǎng)合的儀容要求是什么？Natural, Harmonious, Beautiful自然，和諧，美觀。7.Could you tell us the general rules

4、 for greetings? 打招呼致意的一般規(guī)則是什么？* Gentlemen say hello first to ladies. 男性先向女性致意。* Young men say hello first to elderly men. 年輕者先向年長(zhǎng)者致意。* The employees say hello to the employers.下級(jí)應(yīng)向上級(jí)致意。8.How would you ask the way politely? 怎樣禮貌地問(wèn)路？The basic principle is: Dont disturb the others. Before you ask the w

5、ay, you should say hello to him or her politely. At last, you should say thank you.總的原則是不輕易打擾別人。詢問(wèn)之前要熱情、禮貌地稱呼對(duì)方，之后要誠(chéng)摯道謝。9.What should be kept in mind for a couple to have a nice marriage? 夫妻間應(yīng)做到的禮儀要求是什么？Be equal, respect each other, take care each other, forgive each other and understand each other.

6、 夫妻平等、互相尊重、互相關(guān)心、互相寬容和相互諒解。10. How to be polite when you watch the sports competition? 觀看體育比賽時(shí)應(yīng)遵守哪些禮節(jié)？Be polite, be sensible no matter win or lose. Talk politely, wear suitable clothes, and be warm and generous. Dont throw anything.Take care of the public stuff and keep the place clean. 文明觀賽事，理智對(duì)輸贏，語(yǔ)

7、言文明，著裝得體，熱情大度。不亂拋物，愛(ài)護(hù)公物和環(huán)境衛(wèi)生。11.You want to visit a foreign friend, and what will you do first? 你想要拜訪一位外國(guó)朋友，首先應(yīng)該怎么做？Youd better make a phone call first to make an appointment. 你最好打電話預(yù)約一下。12.To attend a formal party, how will you dress yourself? 參加正式晚會(huì)，應(yīng)如何著裝？An evening dress or a suit 晚裝或套裝。13.On for

8、mal occasions, how many colors of all your clothes should be? 在正式場(chǎng)合，一個(gè)人全身服裝的顏色應(yīng)該多少種？No more than three. 最好不超過(guò)三種。14.On formal occasions, what kind of shoes should a man wear? 在正式場(chǎng)合，男士應(yīng)穿什么樣的鞋？Black leather shoes.黑皮鞋。15.On formal occasions, can a man match the black shoes with white socks? 在正式場(chǎng)合，男士的黑皮鞋

9、可以和白襪子搭配嗎？No, he cant. 不可以。16.If the suit is buttoned, where should be the stickpin? 西裝系著扣時(shí)，領(lǐng)帶夾應(yīng)在襯衫的哪兩粒鈕扣之間？Between the second button and the third button of the shirt.夾在襯衫的第二和第三粒鈕扣之間。17.If the suit is unbuttoned, where should be the stickpin? 西裝敞著穿時(shí)，領(lǐng)帶夾應(yīng)在襯衫的哪兩粒鈕扣之間？Between the third button and the

10、fourth button of the shirt.夾在襯衫的第三和第四粒鈕扣之間。18.What kind of jewelry doesnt fit for men on the formal occasions? 一般情況下，男士不應(yīng)該戴的飾物是什么？Earrings.耳飾。19.When your foreign friend says, “Your new dress is so beautiful.”what are you supposed to say? 當(dāng)你的外國(guó)朋友對(duì)你說(shuō)：“你的新衣服真漂亮!” 你應(yīng)該怎么說(shuō)？You should say, “Thanks, I am g

11、lad you like it.” 你應(yīng)該說(shuō)：“謝謝，很高興你喜歡?！?0.If three people, a child, a middle-aged man and an old lady, are walking together, who should walk in the middle? 三人并行,兒童、中年男子、老婦人，誰(shuí)走中間?The old lady.老婦人。21.Four persons are walking, how should they go? 四人同行,應(yīng)該怎樣走?Walk in pairs. 兩兩并行。22.A man and a woman are walk

12、ing, on which side should the man walk? 一對(duì)男女走在街上,男子應(yīng)該走哪一側(cè)? The outer side.外側(cè)。23.When taking a taxi, where should the passenger sit? 乘坐出租車(chē)時(shí),乘客應(yīng)坐在哪? The back row.后排。24.When taking the escalator, which side should you stand on? 坐手扶電梯時(shí)，應(yīng)站在靠哪邊的位置？You should stand on the right side. Leave the left side fo

13、r someone in rush. 應(yīng)靠右側(cè)站立，為有急事的人空出左側(cè)通道。25.In big parties, how do people get to know each other? 在大型聚會(huì)上,人們?cè)鯓酉嘧R(shí)? By making self-introduction.通過(guò)自我介紹。26.When making self-introduction, how many minutes should it take? 做自我介紹時(shí)，多長(zhǎng)時(shí)間為宜？Half a minute, no more than one minute.半分鐘，不能超過(guò)一分鐘。27.When introducing pe

14、ople to each other,in what way is one supposed to do: 如何給朋友作介紹？We should introduce the younger, less- distinguished or male one to the elder, distinguished, or female one first. 先把年輕的介紹給年老的，級(jí)別低的介紹給級(jí)別高的，男士介紹給女士。28.When shaking hands, can a man wear gloves? 握手時(shí),男人能帶手套嗎? No, he cant. 不能。29.When a man s

15、hakes hands with a woman, whats the correct order?男女握手,正確的順序是什么? The lady gives her hand first. 女士先伸手。30.When shaking hands with each other, who is supposed to give his or her hand first，the younger one or the elder one? 相互握手時(shí)，誰(shuí)應(yīng)該先伸手，年輕者還是年長(zhǎng)者？The elder one.年老者。31.In international social life, how sh

16、ould we address a man and a woman? 在國(guó)際交往中，對(duì)男子和女子的稱呼分別是什么？We should address a man as Sir and a woman as Madame, Lady, or Ms. 對(duì)男子的稱呼是先生；對(duì)女子的稱呼是夫人或女士。32.How do you address foreigners? 如何稱呼外國(guó)人？Generally, to men, you can call him “Mr.” To an unmarried woman, call her “Miss.”no matter how old she is. To a

17、 married woman, call her “Mrs.” If you dont know whether she is married or not, call her “Ms.” You can call senior women “Madam.”In later years, “Ms.” has become more and more popular to women. 在涉外交往中，對(duì)男子一般稱先生。對(duì)未婚女子，無(wú)論年齡大小，都稱小姐。對(duì)已婚的女子稱太太，對(duì)不了解婚姻狀況的女子稱女士。對(duì)地位較高、年齡稍長(zhǎng)的已婚女子稱夫人。近年來(lái)，女士已逐漸成為對(duì)女子最常用的稱呼。33.How

18、do Americans address each other in daily life? By first name or by last name? 美國(guó)人在日常生活中怎樣稱呼對(duì)方？名還是姓？By first name.名。34.How do you call a Chinese boy named Robin Zhang? 你如何稱呼一個(gè)英文名叫Robin且姓“張”的中國(guó)男孩？Mr. Zhang or Robin.張先生或 Robin。35.In America, are business cards exchanged on business occasions or on soci

19、al occasions? 在美國(guó)，交換名片是在商務(wù)場(chǎng)合還是社交場(chǎng)合？On business occasions. 商務(wù)場(chǎng)合。36.When exchanging business cards with the guests, what is the preferred action you will take? 交換名片時(shí)應(yīng)注意的禮儀是什么？You should give your card with both hands, with the upper side facing to the receiver. 名片應(yīng)雙手呈遞，將正面朝向接受方。37.What should you do a

20、fter you take a business card? 接受對(duì)方名片后你應(yīng)該做什么？After you get it, read it carefully before keeping it well.接受名片后要仔細(xì)看一遍，再把它放好。38.If you are invited to dinner in Britain, when should you arrive? 10 minutesearlier, on time or 5- 15 minutes late? 如果在英國(guó)你被邀請(qǐng)吃飯，你應(yīng)該什么時(shí)候到？提前10分鐘，準(zhǔn)時(shí)還是遲到5到15分鐘？5-15minutes late.遲到

21、5-15分鐘。39.When you visit an English mans home for the first time, what kind of gift should you bring? 第一次去英國(guó)人家里做客，你應(yīng)帶什么樣的禮物？Chocolates or flowers.巧克力或鮮花。40.When you receive a westerners gifts, should you open them directly in front of him or after the guests leave? 收到西方人的禮物時(shí)，你是應(yīng)該當(dāng)面直接打開(kāi)禮物還是等他離開(kāi)后再打開(kāi)?

22、Open the gifts directly in front of him. 當(dāng)面打開(kāi)。41.In western culture, can people touch or kiss a child freely? 在西方文化中，人們能隨便觸摸或親吻孩子嗎？No. Except the family members or close friends. 不能，除了家庭成員和親密的朋友以外。42.In America, on meeting and leaving, a hug or a small kiss on the cheek is not appropriate between tw

23、o men, two women, or men and women who have known each other for a long time? 在美國(guó)，見(jiàn)面或離開(kāi)的時(shí)候人們會(huì)相互擁抱或親吻面頰，但這種行為不適合于男子之間，女子之間還是相互認(rèn)識(shí)較長(zhǎng)時(shí)間的男女之間？A hug or a small kiss on the cheek between two men is not appropriate.男子之間相互擁抱或親吻面頰不適合。43.When in groups, do Americans tend to talk with those opposite them or tho

24、se seated or standing beside them? 一群人在一起時(shí)，美國(guó)人是傾向于和對(duì)面的人交談還是傾向于和坐在或站在身邊的人交談？They tend to talk with those opposite them. 美國(guó)人是傾向于和對(duì)面的人交談。44.When you are talking with people from Western societies, which part of face should you look at? 和西方人交談時(shí)，你應(yīng)該看他們臉的哪個(gè)部位？You should look at them in the eye. 眼睛。45.When

25、 you have western food, which hand do you use to hold the knife and which hand do you use to hold the fork? 吃西餐時(shí)，哪只手拿刀，哪只手拿叉？The right hand is for the knife and the left hand is for the fork. 右手拿刀，左手拿叉。46.Who, because of religious and social traditions, eat and do other things with the right hand? 什

26、么人由于宗教和社會(huì)傳統(tǒng)使用右手吃飯，做事？Muslims. 穆斯林。47.During dinner, if you are mouthful, what should you avoid doing? 用餐時(shí),如果口中有食物,應(yīng)當(dāng)避免什么? Talking.說(shuō)話。48.Many Chinese like to talk with full-mouth food at table, and how do you like it, especially when youre dining with foreign guests? 許多中國(guó)人吃飯時(shí)喜歡滿嘴食物說(shuō)話，你認(rèn)為如何，尤其是與外國(guó)客人共餐

27、時(shí)？It is a bad manner. 這不禮貌。49.If the host makes dinner herself, what should the guests do? 如果主人親自烹調(diào)食物,客人應(yīng)該做什么? Giving complements.給予贊揚(yáng)。50.When entertaining a foreign guest, is it good or not for you to do your best to persuade him to drink a lot? 在款待外國(guó)客人時(shí)，適宜勸酒嗎？ 51.When serving wine, how much should

28、 you fill the guests glasses? 上酒時(shí)，倒多少給客人為宜？Half the glass is okay. 酒杯只倒二分之一滿。52.When drinking with a Korean, what should you pay attention to? 與韓國(guó)人喝酒時(shí)，應(yīng)注意什么？The younger should turn to the side when drinking with an old Korean to show his respect. 晚輩跟長(zhǎng)輩一起喝酒時(shí)，晚輩必須將身子側(cè)向一邊喝酒，以示對(duì)長(zhǎng)輩尊敬。53.When dining with

29、some friends, you want to add some salt to your food, but the salt bottle is quite far from you, on the other end of the table.What will you do then? 當(dāng)你與朋友共餐，你想要給食物加鹽，但鹽瓶放在桌子的另一端，離你較遠(yuǎn)，你應(yīng)該怎么辦？You may ask someone who is near the bottle to pass it to you with a sentence like “Maggie, would you please p

30、ass me the salt?” 請(qǐng)靠近鹽瓶的人遞給你，可以說(shuō)類(lèi)似的句子，如：“Maggie, 能把鹽遞給我嗎？”54.What is the proper way to eat bread?吃面包的正確方法是什么？The proper way is to first break it into small pieces and then butter one piece at a time. 吃面包的正確方法是將其掰成小塊，然后一次吃一片并涂上黃油。55.When you drink soup for western food, what is the proper way to use

31、the spoon? 西餐中喝湯時(shí)的恰當(dāng)方法是什么？You should use the spoon to take the soup from the edge of the bowel to the middle, not the other way round. 湯匙由身內(nèi)向外舀出，并非由外向內(nèi)。56.While drinking soup, what should you pay attention to? 喝湯時(shí)應(yīng)當(dāng)注意什么？Dont make any sound. 不要出聲。57.When eating salad, you should use a spoon or a fork

32、? 吃沙拉時(shí)，你應(yīng)該用勺還是用叉？A fork.叉。58.After drinking coffee, where should you put the spoon? 喝完咖啡，你應(yīng)怎樣擺放咖啡匙？To place it on the saucer.放在碟子上。59.Is it appropriate to place your elbows on the dinner table? 將雙肘置于餐桌上合適嗎？Its appropriate to place your elbows on the table only after dinner whenthere is no food in fr

33、ont of you. 只有餐后桌上沒(méi)有食物時(shí)方可如此。60.How to show that you dont want any wine? 如何表明你不需要續(xù)酒？A simple “No，thank you.” to your waiter will suffice. 直接告訴侍者無(wú)需添酒,并表示感謝。61.Within how many hours a thanks letter should be sent? 感謝信應(yīng)在多少小時(shí)內(nèi)發(fā)出？24 hours is the rule so that the message is not forgotten. 24小時(shí)之內(nèi)。該原則是為了避免雙方

34、忘記此事。62.How does a good host or hostess normally do to welcome a guest? 主人應(yīng)如何接待客人？The host should stand up and receive the guest, offer a chair and a cup of coffee. He shouldnt sit down until the guest takes a seat. 主人要起身接待客人，給他讓一個(gè)座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。63.When the guest rises to leave, what does

35、the host should do? 當(dāng)客人起身告辭時(shí)，主人需做什么？The host should go with him as far as the door of the house or the elevator.主人需將客人送到門(mén)口或者電梯口。64.When a match comes to the end, how should you leave properly? 比賽即將結(jié)束，你應(yīng)如何正確退場(chǎng)? You should leave after the formal end of the match. 等比賽正式結(jié)束后和大家一起退場(chǎng)。65.If you are late for

36、 the performance, and also you find somebody else is sitting on your seat, how should you do politely？看演出時(shí)你遲到了，并且發(fā)現(xiàn)被人占了座位，你應(yīng)該怎么辦？Find another absent seat in the corner and sit there quietly. 悄悄在邊角找個(gè)空位坐下。66.Marathon is a kind of completely outdoor sport, and as an audience, can you offer drinks to th

37、e athletes when necessary? 馬拉松是一種全程的露天公開(kāi)比賽中，在觀看中你可不可以適時(shí)給運(yùn)動(dòng)員遞水？No.They can only get water at the specified stop. 不可以,運(yùn)動(dòng)員只能從已經(jīng)設(shè)置的站點(diǎn)取水。67.If you are going to enter a formal golf course, can you dress yourself with a T-shirt without collar and short pants? 進(jìn)入正式的高爾夫球場(chǎng)，適宜穿無(wú)領(lǐng)T 恤和短褲嗎？No.You should wear long

38、 pants. 不適宜，你應(yīng)該穿長(zhǎng)褲。68.After a celebration of a winning in a match, how should you dispose of the used national flag? 慶祝比賽勝利過(guò)后，對(duì)于使用過(guò)的國(guó)旗我們應(yīng)該如何處理？You should keep it well, for its the symbolization of the sovereignty of the country. 你應(yīng)該好好保管它，不要隨處亂扔，因?yàn)閲?guó)旗是國(guó)家主權(quán)的象征。69.Will the British bar staff be happy if

39、you give them some tip? 如果你給英國(guó)酒保小費(fèi)，他們會(huì)開(kāi)心嗎？No. The correct behavior is to offer them a drink. Pubs pride themselves on their egalitarian atmosphere. A tip in cash would be a reminder of their service role, whereas the offer of a drink is a friendly gesture. 不會(huì)。正確的做法是請(qǐng)酒保喝一盅。酒吧為自己的平等氣氛感到自豪?，F(xiàn)金小費(fèi)會(huì)使人想到酒保是

40、伺候人的，而請(qǐng)喝一杯則是友好的表示。70.Working in a company, how should you answer the phone call? 在公司工作，你應(yīng)如何接聽(tīng)電話？You are supposed to say the following first: “Hello, this is XX Company. Is there anything I can help you?” 你應(yīng)該說(shuō)：“你好！這里是某某公司，請(qǐng)問(wèn)有什么可以幫得了你的嗎？”71.When making a phone call, which side should hang up first? 打電

41、話時(shí)，應(yīng)由哪一方先掛斷？Generally speaking, the one with higher social status will hang up first. When they share the same social status, the caller hangs up first. 一般來(lái)講，由地位高者首先掛斷電話。當(dāng)?shù)匚幌嗤瑫r(shí)，則由主叫（打電話給對(duì)方的人）先掛。72.If you have an interview, when should you arrive? 如果你有個(gè)面試，何時(shí)到達(dá)？Youd better arrive ten minutes earlier t

42、han the appointed time. 你最好比約定時(shí)間提前十分鐘到達(dá)。73.If you want to give some flowers to a Japanese friend staying in hospital, what color of flowers shouldnt you buy? 如果你要送花給住院的日本朋友，什么顏色的花不能買(mǎi)？White flowers mean bad luck in Japan. 白色的花在日本表示不吉利。74.Where are the two suitable places to put your mobile phone? 哪兩處

43、是攜帶手機(jī)的合適位置？One is to put it into your briefcase; the other is in your upper pocket.一是公文包里，二是上衣口袋之內(nèi)。75.In which public places shouldnt you use your mobile phone?在哪些公共場(chǎng)所不應(yīng)使用手機(jī)？In the hospitals and gas stations.在醫(yī)院和加油站。Forbidden zone of etiquette禮儀雙黃線76. How to be a welcomed guest？做客之道Guests shouldnt k

44、eep silent for a long time. 做客不可始終不做聲。77. Dont touch or play with precious things without the owners permission. 未經(jīng)主人允許，勿要拿起耍弄?jiǎng)e人的貴重之物。78. For the first visit, dont stay too long. 初訪，不宜久坐。79. Dont often look at your watch. 不要時(shí)?？幢?。Seven DONTs during business dinner會(huì)議聚餐七不可. 80. Dont stand up when tryin

45、g to get food. You can ask others to pass the food to you. 取食時(shí)不要站起來(lái)。拿不到的食物請(qǐng)別人傳遞。81. Dont refuse to drink when cheers. You can drink a little. 飲酒慶祝是不可不喝，你可以只喝一點(diǎn)點(diǎn)。82. Dont eat a whole fruit. You should cut it into pieces and use a fork to get it. 不可拿著水果整個(gè)咬。應(yīng)先將其切成塊, 再用叉子叉著吃。83. Dont leave during the di

46、nner. If its necessary, you should tell your table neighbors in a low voice. 不可中途退席，如需要離開(kāi)，應(yīng)向左右的客人小聲打招呼。84. Dont unbutton or take off your clothes. 不可解開(kāi)鈕扣或當(dāng)眾脫衣。85. Dont dress yourself up at the dinner table. 不可在餐桌邊化妝。86. Dont use facial tissues to clean your nose. 不可用餐巾擦鼻涕。How to be a civilized audience? 怎樣做文明的觀眾? 87. Arrive at the place and find the seat in advance. If being late, you shouldwait for the interva