超實用白領英語

Sam老師的英語課Unit12職場溝通-2Sam’sEnglishLesson情景對話：

經(jīng)理：每個部門的員工每個月要求出去做一次teambuilding;Everydept.shouldhaveateambuildingeverymonth.

形式呢？Inwhichmethod?/howcanwehave…

形式可以是吃飯，或者郊游，或者是跨部門的任何活動；Wecanhavemeal,travellingoranyothereventscross-dept.

這個預算如何來計算？Howcanwemakethebudgetcalculation?

這個預算可以以部門人數(shù)為主；部門主管控制在200元人民幣每個人，然后每個人100元；另外再設立一個跨部門特殊津貼；Thiscalculationcanbebasedonthedept.headcount.Thesupervisors’budgetwill/shouldbelimitedto200RMBperperson.Others’shouldbelimitedto100RMB.Besides/additionally,wecansetupaspecialallowanceforcrossdept.

為什么跨部門如此重要？Whycross-dept.soimportant?

因為只有跨部門的活動，才能讓我們?nèi)粘５倪\作更加的快速便利；許多溝通需要在下屬之間，而不是在主管之間；Becausecrossdept.eventmakeourdailyoperationmoresmoothly.Mostcommunicationisnotbetweenthesupervisorsbutthesubordinates.Warm-up：看美劇，學英語

看以下視頻，回答問題：#1-3-6muffin松餅metaphorically隱喻地，順口說；harassment騷擾Kent想回請Jane吃飯，成行了嗎？A:Hey,Imeanttothankyouforthatdinnertheothernight.B:Oh.Ofcourse.It’smypleasure.Englishmuffin?A:Um.Sure.Soweshouldhavedinneragainsometime.B:Yeah,Iwasthinkingthesamething.Uh,howabouttonight?A:Oh,Ican’t.B:Oh,yeah,meneither.A:Butyoujustsaid…B:No,Ijustmeant…metaphorically.You’rebusy?A:Drowning.Kim’sharassmentcase.引申句型：Howabouthavingdinnertonight?Doyouhavetimetomorrowforhavingdinnerwithme?Warm-up：看美劇，學英語

看以下視頻，回答問題：#1-3-6entrance

入口senior高級的，資深的responsibility

責任account賬戶generous慷慨的，寬宏大量的bump增加Carlos提供給Lynette什么機會？A:Gotasecond?B:Nevermind.Somethingwrong?A:Howwouldyoulikeaparkingspaceclosertotheentrance?B:I’dloveit.Youclosedthedoorforthat?A:No,IclosedthedoortoaskifyouwouldliketobemynewseniorVP.B:Seriously?Oh…God.Carlos,Iam…soflattered.AndIwouldlovetosayyes.It’sjust…A:Iknow.Moreresponsibility,morehoursawayfromhome.Butyougetacompanycarandanexpenseaccount.B:Whichisverygenerous,butIstillcan’tacceptbecause…A:Anda50%salarybump.B:Becauseitdoesn’t…h(huán)avea50%salarybump!Butnowthatisdoes,I’min.WhendoIstart?A:Tonight.We’rehavingdinnerwithabigpotentialclient.Heisbringinghiswife,sopleasebringTom.引申句型：Ihaveaskedhimtodinner.Weaskedhimtopartakeofourmeal.盡量與同事好好相處You’llalwayshavesomeco-workersthatarehardertoworkwiththanothers.Ourco-workershavetheirownstrengthsandweaknesses.Ifyouarenegativeandstartname-callingintheoffice,itwillmakeabadworkingenvironmentforeverybody.話題關聯(lián)句（4-13‘46）相關詞匯befedupwith對…感到厭煩enthusiastic熱心的，熱情的easy-going心平氣和的，隨和的A:I’mreallyfedupwithTom!He’sabigairheadandalwaysmakescarelessmistakesandhe’sapaintoworkwith.B:Youshouldn’tbesonegative.You’llalwayshavesomeco-workersthatarehardertoworkwiththanothers.A:Youonlysaythatbecauseyoudon’thavetoworkwithhim.Thepeopleinyourdepartmentseemsocapableandnicetobearound.B:Howdoyouknowthis?A:TakeDaisyforexample.She’ssmartandenthusiastic.I’venevermetanyoneascheeryasher.B:Ourco-workershavetheirownstrengthsandweaknesses,evenTom.Hemightbeapaintobearound,buthe’sverygoodatstayinginbudgetonprojects.Daisy,ontheotherhand,spendsourprojectmoneylikethere’snotomorrow.A:Isn’tthereanyoneintheofficethatisaperfectco-worker?WhataboutLee?Everybodyloveshim.B:You’reright.He’shardworking,easy-goingandhonest,andheneverstealsthecreditonprojects.Theonlythinghe’slackinginisexperience.A:Maybethat’swhyhe’ssonice.B:Soyou’dbetterlearnfromhimandtrytogetalongwellwithyourco-workers.Ifyouarenegativeandstartname-callingintheoffice,itwillmakeabadworkingenvironmentforeverybody.引申單詞feedback反饋，成果，資料，回復Feedbackonthecasestudyhasbeenextremelypositive.customersatisfaction客戶滿意度customerneedsatisfaction客戶需求滿足customersatisfactionmeasurement客戶滿意度測量deferpayment推遲支付Thecompanyagreedtodeferpaymentforthreemonths.公司同意延期三個月支付；delivery交付，遞送deliverytime交期immediatedelivery立即交貨actualdelivery實際交貨，實際交付placeorder訂購，下訂單placeanorderfor訂購Placeregularorder下定期訂單Placefurtherorder再次訂購DearMr.Green,Thise-mailisaconfirmationofthedevelopmentplanandpolicieswediscussedinourweeklystaffmeetinglastFriday.Inordertoavoidkindsofconfusionandmisunderstandingthathaveoccurredinthepart,pleasemakesurethateveryoneinyourdepartmentisawareofthesepolicies.Thankyouforyourcooperationinimplementingthosenewpoliciesandhopethatthesepolicieswillbecarriedoutsmoothlyandbenefitall.Thankyouforyourtime.Sincerely,Thisistoconfirmthat/Iamsendingthislettertoconfirm/Iamwritingtoconfirmthat/IwanttoconfirmthatInourtelephoneconversation/whenyoumeetmeinmyhotel/whenyouvisitourcompany/intheemailInefficientperforming/disappointingtheconsumers/thelossofcontrolovermanagement/confusedmanagementCarefullyimplementingourpolicies/yourkindlyunderstandingandcooperation/conveyingthismessagetoothersinyourdepartment/youreffortforthedevelopmentofthecompany不喜歡團隊合作的原因：Sometimespeoplearelazywhentheyworkinteamsanddonothing.團隊合作的最大好處：Ifyouworkasateam,youcanhearideasandsolutionsthatyouwouldneverhavethoughtaboutyourself.話題關聯(lián)句（4-2-1）相關詞匯individually單獨地onone’sown單獨，獨自地Studymainlydependsonyourownefforts.independently獨立地A:Doyoupreferteamworkorworkingindividually?B:ActuallyIpreferworkingonmyown,butIunderstandthebenefitsofteamwork.A:Whydon’tyouliketeamwork?B:Sometimespeoplearelazywhentheyworkinteamsanddonothing.A:That’snotagoodteamthen.Everyoneshoulddoequalworkandtakeequalcredit.B:Whatarethemainbenefitsofteamwork?A:Ifyouworkasateam,youcanhearideasandsolutionsthatyouwouldneverhavethoughtaboutbyyourself.B:Soteamworkhassomemajorbenefits.A:Right.Ipreferteamworktoworkingindependently.Ithinkmostpeopledo.創(chuàng)意工作需要團隊合作：Wecanbemoreefficientifwemakethebestuseofeverybody’sidea.Wecangetabettersolutionwithdiscussioninshortertime.Wecansitdownanddiscuss,brainstormingwithourteammembers.Allofuscangetsomeinspirationfromdifferentpeople’sideas.話題關聯(lián)句（4-2-2）相關詞匯inspiration靈感，啟示brainstorming頭腦風暴，集思廣益makeuseofTheymakeuseofadvertisementstoplugthenewproduct.A:Oh,I’mattheendofmywitsandrunningoutofsteam.B:You’dbettertakeabreak.Youknowthecreativeworkneedsinspiration.A:I’mafraidIneedanewworkingenvironmenttoreleasethecreativepower.B:Yourideaisagoodone.Peoplecan’talwayschangetheworkingenvironmentforinspiration.Thebrainstormingisnecessary.A:Youarealwayssoprofessional.Doyouhaveanygoodideas?B:Thanksforsayingthat.Ithinkifwehaveabetterteamwork,itwillbemuchbetter.A:Teamwork?B:Yes.Wecanbemoreefficientifwemakethebestuseofeverybody’sidea.Wecangetabettersolutionwithdiscussioninshortertime.A:Soundsquitereasonable.Buteverybodyhashisownideas.B:That’strue.Wecansitdownanddiscuss,brainstormingwithourteammembers.Allofuscangetsomeinspirationfromdifferentpeople’sidea.A:That’sagoodidea.Let’sgiveatry.典型句型Sorryforinterrupting/Sorrytobotheryou.

不好意思，打擾一下。

也可以說：

Justamoment,allowmetosaysomethinghere.

回答可以是：Goahead.或者Yes?2.Couldyousparemeafewminutes?

Doyouhaveaminute?CanItalktoyouforaminute?

可以占用你幾分鐘嗎？*CanIaskyousomething?Doyouhaveafewminutestohelpme?*spare抽出，騰出3.Idon’tknowwhattodo.

我不知道該怎么做。

WhatshouldIdo?4.Whatwouldyouadvise?Couldyougivemesomeadvice?

能給我些建議嗎？*advisev.建議advicen.建議（不可數(shù)）apieceofadvice4.詢問對某事的建議I’dlikeyouradviceonthismatter.Whatisyoursuggestiononthisproblem?Whatdoyouthinkofthat/abouttheplan?5.指導工作1)Couldyoushowmehowtodoit?Letmeshowyou.2)Thisisthewayyoushoulddoit.Youcandoitthisway.Doitlikethis.3)Youshoulddothisfirst.You’dbetterdothatfirst.Thisisthebestwaytodoit.4)IfIwereyou,lwouldmakeaplanfirst.

如果我是你，我首先會制定一個計劃。

5)Thiswillwork.Thiswon’twork.典型對話A:Mr.Green,couldyousparemeafewminutes?B:Sure.Goahead.A:Itisthefirsttimeformetodothisjob.Idon’tknowwhattodo.Whatwouldyouadvise?B:IfIwereyou,I’dmakeaplanfirst.A:You’reright.B:Iwouldhavealookattheplanandgiveyousomeadvice.A:It’shelpful.Thankyou.B:I’malwaysreadytohelpyouatanytime.goahead說吧！

在這里還可以說：

What’sup?What’sthematter?怎么了？bereadyto樂意…，準備好…

他總是樂意幫助處于困難之中的人Hewasalways~tohelppeopleintrouble.havealookat看一看atanytime隨時A:Doyouhaveaminute,sir?B:Yes,comeonin.A:Actually,we’reintrouble.I’mafraidwecannotfinishtheprojectontime.B:What’swrong?A:Ihastotakemoretimetofinishitthanweexpected.SoI’dlikeyouradviceonthismatter.B:Well,I’mafraidyouhavetoworkovertime.A:Oh,Isee…A:What’swrongwithyou,Tom?B:Goodafternoon,Mr.Lee.Idon’tknowhowtowritemyreport.A:Oh,you’dbettermakeanin-depthanalysis.Thisisthefirsttodo.B:It’sdifficult.A:No,itisnottoohard.Justdoit.Itwillworkout.B:I’ll