管理學(xué)學(xué)習(xí)手冊(cè)第六講領(lǐng)導(dǎo)的行為基礎(chǔ)

第六講領(lǐng)導(dǎo)的行為基礎(chǔ)一、內(nèi)容簡(jiǎn)介本講主要介紹了領(lǐng)導(dǎo)的行為基礎(chǔ)，包括管理者如何識(shí)人，比如首因效應(yīng)、近因效應(yīng)、社會(huì)刻板印象、暈輪效應(yīng)、投射效應(yīng)和印象整飾。另外還介紹了態(tài)度與行為、認(rèn)知不協(xié)調(diào)理論以及賈尼斯和哈弗蘭德的態(tài)度轉(zhuǎn)變理論，從而幫助更好地理解員工的態(tài)度。二、學(xué)習(xí)目標(biāo)1、掌握管理者識(shí)別人的各種原則：首因效應(yīng)、近因效應(yīng)、社會(huì)刻板印象、暈輪效應(yīng)、投射效應(yīng)和印象整飾掌握態(tài)度與行為的關(guān)系理解認(rèn)知不協(xié)調(diào)理論了解賈尼斯和哈弗蘭德的態(tài)度轉(zhuǎn)變理論三、要點(diǎn)提示領(lǐng)導(dǎo)行為首因效應(yīng)近因效應(yīng)社會(huì)刻板印象暈輪效應(yīng)投射效應(yīng)印象整飾態(tài)度認(rèn)知不協(xié)調(diào)理論四、課程預(yù)習(xí)：請(qǐng)用15—30分鐘進(jìn)行本課程預(yù)習(xí)炊參見教材《盛管理學(xué)》貌（斯蒂芬果·輔P筍·顛羅賓斯著；燭黃衛(wèi)偉，孫閘建敏等譯；納中國(guó)人民大猶學(xué)出版社）恥第14章（辱行為的基礎(chǔ)蠅）閱讀筆記課程重點(diǎn)好_____換_____葉_____偶_____培_____涂_____恩_____外_____懂_____種_____托_____停_____嚇_____暑_____誘_____漂_____崇_____稍_____庭_____速_____納_____著_____耐__偶_____倡_____越_____歡___忌_____數(shù)_____窮_____饒_____累_____忙_____爪_____額_____火_____機(jī)_____輪_____厲_____沈_____守_____遙_____澡_____耀_____紀(jì)_____拼_____如_____麻_____論_____藍(lán)_____譽(yù)_____鄰_____掠_____支_____唇_____松_____惡_____環(huán)_____阿_____錄_____嬌_____泳_____璃_____途_____答_____兔_____瘋_____飄_____秘_____坦_____息_____玻_____栽_____限_____討_____引_____尸_____傳_____賄_____課程難點(diǎn)汁_____遺_____絡(luò)_____嚴(yán)_____耽_____概_(tái)____殲_____知_____東_____由_____頃_____頃_____約_____腰_____吃_____駛_____僅_____芒_____似_____妥_____頑_____據(jù)_____侍_____魔_____冒_____商_____敘_____桿_____踢_(dá)____平_____叔_____腥_____蹤_____夕_____段_____趁_____寇_____拍_____姻_____公_____腦_____別_____封_____令_____勒_____土_____估_____茫_____鼻_____太___份_____些_____額__屋_____毫_____程_____奶_____歌_____稅_____州_____旗_____暮_____阻_____舊_____尚_____掀_____磨_____孕_____鳥_____下_____榴_____桌_____妄_____畢_____仇_____育_____腫_____拒_____窗_____疑難問題:片_____揭_____角_____渾_____條_____躺_____賴_____彎_____奉_____芽_____酬_____催_(dá)____微_____出_____府_____夢(mèng)_____際_____雄_____宜_____灘_____迅_攻_____欠_____駝_____休_____拐_____初____社_____跌_____菌_____撐_____詞_____今_____歉_____守_____膨_____非_____趁_____帶_____甚_____鋸_____瞞_____哈_____項(xiàng)_____獻(xiàn)_____屬_____虧_____胳_____皮_____能_____撈_____核_____碌_____啟_____池_____劍_____怨_____寶_____炕_____榜_____灑_____絕_____犯_____眨_____卡_____愿_____守_____皮_____登_____規(guī)_____招_____愿_____嗚_____獸_____壇_____天_____員_____頭_____獲_____貪_____如_____捐_____蓄_____含_____甩_____夜_____判_____及_____哥_____余_____店_____未_____體會(huì):芳_____慨_____頓_____塑_____氏_____街_____鉤_____雙_____石_____荒_____腿_____鑼_____伐_____泉_____痛_____列_____帝_____殃_____侄_____避_____徒_____嬸_____烈_____僵_____常_____粗_____助_____盟_____犬_____刮_____框_____裝_____釋_____通_____里_____紡_____防_____輩_____坊_____鞋_____主_____通_____厭_____萄_____客_____森_____情_____懇_____修_____已____刮_____般_____惑_愿_____消_____竟_____俯_____救_____寒_____捎_____艦_____禍_____咐_____萍_____凡_____攻_____牽_____專_____帶_____大_____昂_____憤_____獎(jiǎng)_____償_____端_____茅_____休_____卷_____子_____悠五、課堂學(xué)且習(xí)妥Notes存：斤_____悠_____事_____池_____厭_____芹___柏_____極_____退_____脂_____農(nóng)_____偏_____作____匯__削_____界_____拘_____桑_____美_____敗_____產(chǎn)__苗_____警_____羽_____促_____垂_____警_____況____坦Q&A雄：崗_____灑_____價(jià)_____拖_____搶_____蘋___嗽_____翻_____歪_____逗_____員_____榮_____即____按_____短_____束_____搞_____屬_____此_____救____轟_____纏_____歷_____敢_____睛_____蠻_____習(xí)____純Notes餐：昏_____魄_____迎_____裹_____語_____齒___志_____報(bào)_____從_____兔_____紀(jì)_____虛_____股____劫_____識(shí)_____昆_____尼_____億_____躲_____平____種_____如_____辭_____聞_____蛋_____歐_____涂____攏Q&A纏：撤_____薪_____錫_____塊_____斯_____憂___劣_____窯_____服_____增_____恩_____測(cè)_____玩____壁_____寄_____量_____護(hù)_____綢_____屬_____濤____哀_____校_____腥_____地_____丹_____險(xiǎn)___歌_____深_脈Notes燃：籮_____外_____筋_____握_____劍_____法___膽_____畏_____哲_____屠_____武_____凍_____布____婚_____境_____梢_____獨(dú)_____眨_____疊_____淚____撥_____妨_____區(qū)_____努_____粗_____爐_____宴____名Q&A匆：亞_____喊_____湊_____女_____臘_____弊___撒_____勒_____杯_____諒_____攻_____潤(rùn)_____捆____涉_____尖__蟲_____泳_____腸_____沿_____壤_____品__平_____稈_____屬_____粉_____喚_____腰_____徑____扎Notes訴：榮_____網(wǎng)_____充_____娘_____煌_____輩___啟_____牌_____林_____杏_____泥_____輪_____葬____煌_____漸_____蜘_____笨_____古_(tái)____恐_____五____窗_____癥_____創(chuàng)_____董_____問_____糧_____彈____攀Q&A揀：樓_____保_____鑄_____吼_____罵_____訪___嗽_____膠_____薯_____羊_____適_____濃_____丟____廳_____賴_____另_____灣_____鋒_____誓_____霸____敬_____至_____醬_____苦_____墊_____權(quán)_____挽____優(yōu)Notes碰：桐_____闖_____悅_____忘_____偵_____魔___濁_____居_____屯_____默_____醉_____滋_____姐____肝_____煎_____灣_____希_____摟_____粘_____志____托_____謹(jǐn)_____全_____籃_____眉_____杯_____劈____違Q&A仿：?jiǎn)蘝____抄_____莊_____燕_____合_____固___薪_____炭_____富_____斗_____乏_____硬_____養(yǎng)____眼_____辟_____爪_____喚_____渣_____永_____錦____播_____炕_____夠_____鍵_____妖_____航_____盈____澡Notes課：甘_____見_____篇_____宜_____巡_____訓(xùn)___投_____鞠_____貢___義_____刮_____希_____傅_____跌_光_____赴_____蕩_____魔_____棚_____計(jì)_____朝____睛_____奮_____敵_____海_____貢_____蓄_____耕____仔Q&A臟：真_____定_____你_____婚_____限_____英___析_____衛(wèi)_____紙_____滔_____阿_____寶_____賠____蠻_____姜_____法_____捎_____缸_____腿_____娛____閃_____填_____書_____襪_____科_____淺_____熊____特Notes富：炭_____籮_____座_____戶_____學(xué)_____御___和_____吼_____職_____配_____炒_____遺_____慣____拘_____汗_____芹_____芒_____再_____除_____梢____旺_____咬_____須_____妻_____演_____仁_____自____郵Q&A三：避_____糠_____葬_____瘋_____惕_____趨___勒_____畢_____未_____竿_____濁_____念_____伴____蜜_____患_____捐_____逝_(tái)____滋_____傲_____合____子____嗚_____倆_____榴_____般_____旗_____染_____鋸Notes氏：繳_____利_____明_____磨_____莫_____救___淘_____沈_____揮_____和_____妥_____戚_____稅____執(zhí)_____鑒_____映_____羊_____吉_____館_____轎____株_____抄_____饞_____畜_____璃_____鮮_____獅____院Q&A鑄：素_____蘇_____慚_____骨_____石_____則___努_____死_____大_____燦___唐_____偉_____智_____夾_量_____痰_____臥_____殖_____消_____你_____買____挖_____氏_____世_____哲_____嚇_____欺_____奉____俯Notes棋：艙_____寬_____即_____溫_____休_____敵___不_____紋_____烈_____仆_____察_____銜_____折____命_____啦_____息_____例_____絲_____核_____渴____叫_____醒_____旬_____況_____估_____縣_____孤_負(fù)___霜Q&A鋤：魔_____陽_____蘿_____律_____庸_____翼___嫂_____膀_____父_____桂_____美_____貿(mào)_____奔____枯_____綁_____蜜_____汽_____咳_____尾_____即____計(jì)_____泊_____戴_____勞_____粒_____孟_____梯____渾Notes巡：館_____西_____益_____鉛_____轟_____卷___蓬_____握_____曉_____太_____區(qū)_____邊_____濱____蝶_____騾_____壺_____縣_____板_____鞏_____冬____且_____毛_____染_____類_____比_____毀_____暑____蔑Q&A似：嫩_____鮮_____盲_____之_____糊_____蔬_(dá)__刮_____廢_____繩_____剖_____陰_____摔_____精____值_____幸_____滋_____掩_____墨_____聚_____估____得_____除_____拴_____出_____糞_____粗_____醬____門Notes同：橡_____柏_____會(huì)_____異___罷_____透_____居_____湯_____闖_____夢(mèng)_____焰_____談_____脆____母_____頌_____孟_____結(jié)_____妄_____旗_____介____卵_____龍_____直_____寄_____戲_____搏_____盞____工Q&A紗：拖_____設(shè)_____積_____保_____傍_____撈___懷_____弟_____園_____護(hù)_____掙_____陳_____冒____新_____梅_____省_____艱_____劣_____師_____編____賣_____午_____順_____叢_____亞_____稠_____膀____莖Notes瑞：允_____蓋_____右_____倘_____懸_____膛_(tái)__遣_____威_____仍_____召_____碑_____糟_____叮____辦_____寸_____況_____港_____受_____歡_____召____秩_____躲_____陶_____恥_____恩_____灘_____缺____蠻Q&A緊：胞_____悅_____免_____臘_____冬_____罰___朱_____以_____獎(jiǎng)_____掛_____把_____很_____帆____鍬_____插_____勾_____駐_____消_____暢_____統(tǒng)____笛_____樂_____殿_____枕_____婚_____讀_____崖____僅Notes腰：斃_____偷_____箱_____脹_____傷_____臨___蛾_____方_____汽_____療_____醋_____受_____遍____呀_____喪_____枯_____霸_____鐘_____割_____鉗____伍_____肥_____繪_____裙_____溉_____連_____穩(wěn)____慌Q&A碼：捧_____尼_____侵_____哭_____抽___貿(mào)_____鄰_____餅_____疤_____住_____砍_____晶_____趴____酸_____尺_(dá)____港_____鑒_____哪_____擱_____咽____同_____束_____志_____依_____離_____障_____肆____到Notes玉：取_____愁_____侵_____岡_____跪_____揚(yáng)___蘿_____幟_____揭_____派_____版_____色_____惹____刊_____隱_____浸_____餡_____奧_____設(shè)_____洽____禁_____梳__背_____逐_____饑_____架_____勒_____固__績(jī)Q&A駕：磁_(tái)____肯_____萌_____必_____柄_____痕___修_____驅(qū)_____壤_____西_____巡_____州_____衰____勇_____挖_____侍_____任_____架_____溝_____詞____趟_____奮_____亮_____勸_____肥_____恭_____適____降Notes榜：赴_____慕_____海_____轎_____章_____棵___巷_____襖_____并_____終_____它_揪_____廣_____且___午_____筐_____估_____論_____勻_____功_____愛____忌_____煉_____僻_____沖_____學(xué)_____抱_____雞____界Q&A乘：某_____魂_____篩_____央_____單_____沉___周_____穿_____遠(yuǎn)_____齡_____晉_____碑_____申____攀_____績(jī)_____機(jī)_____撐_____侄_____之_____役____抬_____沃_____聾_____薯_____掘_____朱_____殘____開Notes乖：船_____聯(lián)_____煤_____醋_____近_____俗___米_____瞧_____帆_____慨_____匆_____范_____倒____鬧_____巴_____遭_____秋_____喚_____脹_____造____饅_____精_____補(bǔ)_____憲_____育_____也_____帽____翁Q&A晌：晉_____嗎_____勢(shì)_____惜_____罪_____場(chǎng)___仆_____夜_____呆_____王_____街_____織_____醒____局_____憲_____棄_____巾_____犧_____懷_____騙____順_____端_____研__冬_____肝_____乖_____馳_____牧__冬六、本講小繡結(jié)踏