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21Secrets
toBecomingAGoodSpeakerKai-FuLeeManagingDirectorMicrosoftResearch,ChinaWePresentEveryDay!Notjustconferencetalks….ProductgroupmeetingsBillG/TABmeetingsPreambletoademoConvinceaproductgrouptobeinterestedPresentpatenttoalawyerPresentagroupresultatoffsite“Elevator”talksButI’mnotgoodatit….Presentationskillscanbeacquired.Examples:BillGatesKai-FuLeeWhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.WhatisCommunicationSkills?Verbal(wordsspoken)Vocal(tone,range,appeal,credibilityofvoice)Visual(physicalappearance,clothing,gestures,eyecontact)7%38%55%Communication
Skills“Withouteffectivedelivery, aspeechofthehighestmentalcapacity canbeheldinnoesteem.
Witheffectivedelivery, evenonewithmoderateabilitiesmay surpassthoseofthehighesttalent.”
--Cicero
“Themanwhocanthinkanddoesnotknow howtoexpresswhathethinks isatthelevelofhimwhocannotthink.”
--PericlesTheImportanceofCommunicationSkillsCommunicationSkills=Fake?MostimportantfactorisPASSION!Ifyou’repassionate,yourvocal&visualskillswillcomenaturally.Passioncouldcomefromsubject,experience,orenvironment.“Thereisjustonesurecureforbadspeeches– Gettrulyexcitedonthesubject,and99percent ofthefaultsofyourspeakingwilldisappear.”
--RobertMontgomeryButthereareskillstobelearned.Likereading,writing,typing….Mustlearnthis,ifyouwantyourworktobeunderstood!VerbalSkillsBesimpleandclear!Don’tramble.Stoptothinkifyouneedto.Exampleone:DanQuaylecelebratesdemocracy:Exampletwo:DanQuayletryingtosay
“Amindisaterriblethingtowaste”VerbalSkillsSpeakingisnotlikewriting!!!Usesimplewords.Don’tusecomplexsentences.Canyouunderstandthis:Don’tuseambiguouswordsinspeech.VocalSkillsProject&resonateyourvoice.No“UM”sand“ER”s.(Pauseinstead).Silenceisatool(Todrawattention).VocalSkillsPlayyourvoicewithpitchandtempo.Toamplifyapoint,slowdown,speakloudly,exaggerateinotation,pauseintherightplaces.“Youareright.Iamwrong”
–StalintoTrotsky“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”
--JohnF.KennedyBADEXAMPLE:“Iwelcomethiskindofexamination,becausepeoplehavetoknowwhethertheirpresidentisacrook.Well,I’mnotacrook.”
--RichardM.NixonDon’tuseiteverywhere!VocalSkills:Samemessage;
manywaystodeiverJohnKennedy:“Youneedtocontributetoyourcountry”’“Asknotwhatyourcountrycandoforyou;askwhatyoucandoforyourcountry”.Quaylevs.BensonDebate:Quayle:"IhaveasmuchexperienceintheCongressasJackKennedydidwhenhesoughtthepresidency."
Answer1:“JackKennedyisbetterthanyou.”Answer2:"Senator,IservedwithJackKennedy.
IknewJackKennedy.
JackKennedywasafriendofmine.
Senator,you'renoJackKennedy.“VocalSkills:EnthusiasmPassion&Enthusiasm!Ifyou’renotpassionate,whyshouldwecare?Example:MartinLutherKingIhaveadream.
Thatoneday
Thisnationwillriseup
Liveuptothetruemeaningtoitscreed:
Weholdthesetruthstobeself-evident
Thatallmenarecreatedequal.VisualSkillsVisualSkills–THEmostimportantAppeartrustworthy&respectful.USElection1960waswononvisualskills.ComponentsofVisualSkillsEyesBodyHandsFaceVisualSkills–EyesLookforwardataudience(trust)Don’tshifteyeballs;don’tlookincorner.Don’tlooktoomuchatcomputerscreenoryournotes.Lookatpeople’sfaces(noteyes)3-6secondsperperson.Shiftrandomly.Nod,smile,usefacialexpression.VisualSkills–BodyStandupwhentalking.Walkaround=informal.Don’t:Rock,shake,leantoomuch.VisualSkills–HandsGesturecomplementstalk.Shouldcomenaturally,withoutthinking.Makesuretheymatch!NeedtoexaggeratealittleEspeciallywithlargeaudience.Don’tfidgetorputinpocket.Videotapewholetalk&watch.VisualSkills–FaceShowemotion!Mostofthetime:“Icarealotaboutthis.”“Ireallybelieveinthis.”“Ilovemywork.”Sometimes(inresponsetoquestions).“ThisisthemostoutrageousthingI’veeverheard.”“Iwillhavenothingtodowiththis.”WhatYou’llLearnToday:CommunicationskillsPreparingtheTalkDeliveringtheTalkHandlingQ&A21secretstobecomingagoodspeaker.PreparingtheTalkAlwaysOVERPREPARE!!!!!Preparationincludes:Researchingthebackground.Organizingthetalk.Writingtheslides.Rehearsingthetalk.Lastminutethings….Rese先arch諷ing爸the連Back夜grou鍋ndWhen戶you場(chǎng)’re爛invi院ted,賞fin滾dou獻(xiàn)t:How醒long寬is快the蔥talk環(huán)?Wha今t’s巧th鞠et戰(zhàn)opi咐c?(Sa宅yn舉oi明fy暢ou船don留’t款car奮ea折bou呢tt烈he坡top讓ic)俯.Who米’s符the依au辱die李nce昆.Once團(tuán)you蹲say壩yes愚,yo奴uar勢(shì)eCO媽MMIT壓TED鏈tod腸oa掏grea糟tjo戒b.Orga攜nizi嚴(yán)ngt累heT疼alkYou侍’re快th急es構(gòu)ale蓮sma載n.Fir潮st懇les墳son桿fo善rs緒ale促sme悲n:“Te酒ll微the破mw既hat祥yo肚u’r纏eg剖oin填gt俗o(hù)s陶ay.Say狼it.Tel拔lt辜hem頌wh描at仰you選sa逗id”Very撫sim貢ilar繩to林your申pap疊er!The耽Cent負(fù)ral爬Mess牛age妹(it)Peop溜lew輩ill演not吼reme姻mber挪eve誘ryth煮ing.Have盯ONE戒cle植arw奧alk-蛇away究mes徑sage隸.Wha巡壽td角oy對(duì)ou租wan夕tp敘eop首le罩to梅rem廣emb跟er循in仔3m宵ont橋hs?The辣an祥swe戒rt桶ot棕he肆que覺(jué)sti踏on:所“吊How惑wa甜st憐he伯tal帶k?”Repe拜ati扭t!The肢Open施ingSay擠so到met岡hin溉gp趨rov裳oki剪ng!Give止a(墾very堅(jiān)sho掃rt)嫁outl黃ine/火over針view耀.The網(wǎng)Subs出tanc座eLog徑ica香l.Conv叛inci垃ng.Help駁the碼mre圣memb河ert舅hem丘essa么ge!Ant鳳ici鑰pat待ed著oub賀ts罩&r灰emo蠻ve嚷the鍋m.Smoo集tht個(gè)rans鼓itio恐nsDon’綁tlo姜set慘hea伶udie之nceOK葬t(yī)o猴re-慌ord留er鞭the耗su竟b-t齡opi辛cs.Keep防rep忽eati侮ngt乒hem券essa夫ge!The御Endi浩ngEnd桶wi兵th魔aB獄ANG惰!Repe早att疲hem進(jìn)essa原ge.Say粥than日kyo卵u.Writ女ing疊the杜Visu辨als槳(Pow頂erPo腦int)Pre揚(yáng)pat壯ion方(8客0%執(zhí)tim賄e)Firs贈(zèng)tpr勒epar赴eou柜tlin謊e(r齊ecom鞭mend襖:W燃o(jì)rd)脈.Then鄰mod恢ify床outl栗ine羨for:Log勸ic籍onv此inc外ing峰,f捕low暢,t岸ran蘆sit什ion含s….Act在ual謊Sl墨ide輕Wr嬸iti馳ng亞(20濱%t知ime遵)Sho拴uld鑼co易me斬alm仇ost贏di各rec呀tly籃fr報(bào)om賊the肝ou損tli胞ne.Use泉ofV拔isua勢(shì)ls(提Powe嬌rPoi拉nt)Vis厲ual站so巧nly磨su吧ppo史rt雞you醬rt堆a(bǔ)lk戀.Spen煤dmo頁(yè)ret毀ime腹ony矮our駐talk染!Simp耽lea逢ndc嶄lear1i酸dea活;3吃su仁b-c腎onc增ept詳s;工<=踐6l羽ine賴s.Rea垂dab夸le春–B爛ig展&c居olo辟r-c懲oor錫din恭ate酸d.Don’害tre離adf臺(tái)rom鎖the湊slid似es!What草if蠟Talk劇is劫Comp至lexDon替’t鄉(xiāng)豐los男ep充eop款le.Use挪gr標(biāo)aye單do巾ut志out姓l(shuí)in采e.Ifi輔dea顧isc他ompl無(wú)ex:Try頓real潔lyh晶ard瘡toa尸void丙com劫plex博sli濱des,蛾but販…Ify成oum嬌ust辦use甘it,饒use溝laye摸rs(拋prev誓ent哭r(nóng)ead茄-ahe宇ad&遲lac鵲kof習(xí)foc脂us).Reme混mber責(zé)to稱chan虹ges泛lide獅sfo雙rpr禁inti社ng.Exa耍mpl坊e….Ify甘oum旬ust情use品com雄plex惠lay族e(cuò)rs…楚ag輩ood瞎exam究pleContentServerProxyServerCli祥ent群s3.returncontent1.openconnection&sendrequestContentre-authoringClient/UserprofilesAdaptationschemesNetworkmonitoringCaching&pre-fetchingmanagement2.retrievecontent2.retrievecontent3.retrievenetworkdata,user/clientprofiles4.performadaptation5.returncontent1.openconnection&sendrequestUse鵝of功De殃mos屢/仔Mul濾tim縫edi灶aKeep峽sth門eta涼lki潔nter術(shù)esti影ng.Don班’t及ove畫rdo饅it東.Sho敗uld帝be招ti火ed脾to規(guī)con井ten熊t.Orde雖ring扎:2,N,罪N-1儀,N-諒2,….尋3,1Reh旬ear倒sin室gY餃our揭Ta跌lkRec戲ord撞&仁lis畏ten蛾to制ev筐ery累ta稅lk串a(chǎn)t阿lea復(fù)st禿twi懷ce!Reco慣rd:Bes臉t:賭Po踩wer眉Poi焰nt踢fea葡tur泊es.OK窗:T躲ape概re最cor鐵der助.Mus辣td難os正ome霞tim揀e:Vide伯oAsk梨expe凍rien捐ced觀spea義ker棉toc失riti栗que.Impr錢ove:Styl兵e,l渣ogic臂,ti啟ming熟per唯sli稼de.Get社the災(zāi)Timi補(bǔ)ngR詠ight朗!Runn英ing幻玉out顫oft冰ime蹈isa艦dis紅aste亦r.Writ箭eho啞wmu招cht陸ime她shou迷ldr塌emai遷non東eac拴hsl開(kāi)ide.Aft來(lái)er雷you勞’re記mo秧re進(jìn)exp椅eri刮enc配ed…調(diào).No導(dǎo)lon退ger微ne呈ces聞sar沃yt貫or晨eco卷rd.Ever斥yne塊wta擦lks毒till暗mus傳tbe鏟reh兇ears擦ed.Brin狼gno盡tes本ify那oua在ren’討tco屑nfid甲ent.Jus鋒tB糟efo近re崗the網(wǎng)Ta馬lk…闊.Prep驢are鞭some夸thin酸gma攝tchi匆ngt司heo炸ccas洞ion.Make冷sur促eyo暑u’re挺not拼too州tir鉆ed:Get詞en逮oug壺hs翼lee謙pt榨he菠pre炮vio見(jiàn)us于nig馬ht.Drin印k3帆cups灰of京coff惠ee!What捎You慘’ll頑Lear逃nTo摟day:Com胳mun仗ica綱tio豎ns緊kil所lsPre墻par據(jù)ing旺th的eT所alkDeli負(fù)veri尺ngt厲heT視alkHand顧ling稈Q&A21別sec嗚ret萍st誦ob舉eco鹿min勿ga治go蠶od趟spe閃ake鋒r.Deli輝veri摘ngt令heT翼alkOve耽rco股min粒gl晚ang窗uag絞eb橋arr麗ier董.Over千comi牌ngn桌ervo于usne伸ss.Art種ofG膜ood申Open瘋ing義&en值ding貧.Humo麻rAud庸ien佳ce幕par墻tic乖ipa祖tio茂nOve宅rco格min嗚gL血ang廁uag禽eB強(qiáng)arr阻ierPer財(cái)fec支tE眠ngl蒙ish恰no厚tn兇ece漆ssa尼ry.Kno砌wy凳our誦li史mit帆ati活ons氧.Don’熟tus留efa辜ncy開(kāi)word厲s,c蔥ompl暫exs府ente鋤nces匪.Don’召tta枕kea作nyc渴hanc粱eof崇loo彩king售sil暗ly.OKt兼obr蝕ing肢chea策tno燃tes!Outl灘ine攜&Sc乎riptAlwa惱ysm希ake票ano山utli宮ne.Powe御rPoi占ntn復(fù)otes巷;Wo亮rdO蓬utli猾ne.Don敗’t械hav搭et廢ou瓶se蠻it.Itm鎮(zhèn)ayb客ebe嚼stt赤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