2021智能軌道快運(yùn)系統(tǒng)運(yùn)營(yíng)管理規(guī)范

智能軌道快運(yùn)系統(tǒng)運(yùn)營(yíng)管理規(guī)范11范圍12規(guī)范性引用文件3術(shù)語(yǔ)與定義4總體要求5行車組織5.1一般要求5.2調(diào)度指揮5.3交叉路口行車組織5.4非正常行車組織5.5車輛段及停車場(chǎng)組織5.6列車駕駛6客運(yùn)組織及服務(wù)6.1一般要求6.2客運(yùn)組織管理6.3客運(yùn)組織服務(wù)7車輛段及停車場(chǎng)管理8車輛管理9設(shè)備設(shè)施管理9.1一般要求1133344455555677779.2供電系統(tǒng)····································································································································89.3通信系統(tǒng)····································································································································89.4信號(hào)系統(tǒng)····································································································································99.5通風(fēng)、空調(diào)與采暖系統(tǒng)·············································································································99.6消防系統(tǒng)····································································································································99.7給排水系統(tǒng)································································································································99.8環(huán)境與監(jiān)控系統(tǒng)9.9售檢票系統(tǒng)10109.10電梯、自動(dòng)扶梯·····················································································································109.11站臺(tái)門系統(tǒng)····························································································································1110土建設(shè)施管理1111交通安全設(shè)施1212人員管理12I目 次前言 Ⅲ一要求 12智軌快電駕駛員 13調(diào)人員 13客服人員 13其人員 13全理 13一要求 13安管制度 13安風(fēng)管理 13安教育 14安檢查 14應(yīng)管理 14IIPAGEPAGE11PAGEPAGE10智能軌道快運(yùn)系統(tǒng)運(yùn)營(yíng)管理規(guī)范本文件適用于智能軌道快運(yùn)系統(tǒng)的運(yùn)營(yíng)管理。GB7588電梯制造與安裝安全規(guī)范GB/T12758城市軌道交通信號(hào)系統(tǒng)通用技術(shù)條件GB16899—2011自動(dòng)扶梯和自動(dòng)人行道的制造與安裝安全規(guī)范GB/T30012—2013城市軌道交通運(yùn)營(yíng)管理規(guī)范GB50019工業(yè)建筑供暖通風(fēng)與空氣調(diào)節(jié)設(shè)計(jì)規(guī)范GB50157地鐵設(shè)計(jì)規(guī)范CJJ37—2016城市道路工程設(shè)計(jì)規(guī)范GB/T30012—2013中界定的以及下列術(shù)語(yǔ)和定義適用于本文件。3.1智能軌道快運(yùn)電車Autonomous-railRapidtram采用全軸轉(zhuǎn)向、軌跡跟隨控制技術(shù)，通過(guò)主動(dòng)安全控制、車載信號(hào)控制、機(jī)器視覺控制等對(duì)車輛行駛進(jìn)行電子約束的全電力驅(qū)動(dòng)、沿虛擬軌道運(yùn)行的膠輪式車輛。3.2智能軌道快運(yùn)系統(tǒng)Autonomous-railRapidTransit3.3運(yùn)營(yíng)單位operationcompany經(jīng)營(yíng)智能軌道快運(yùn)系統(tǒng)運(yùn)營(yíng)業(yè)務(wù)的單位。3.4運(yùn)營(yíng)管理operationmanagement運(yùn)營(yíng)單位實(shí)施的行車組織、客運(yùn)組織與服務(wù)、車站及車輛段管理、設(shè)備設(shè)施運(yùn)行與維護(hù)、土建設(shè)施運(yùn)行與維護(hù)、安全管理等工作。[來(lái)源：GB/T30012—2013，3.3]3.5行車組織trainoperation利用智能軌道快運(yùn)系統(tǒng)設(shè)備設(shè)施，根據(jù)行車計(jì)劃組織列車運(yùn)行的活動(dòng)。3.6客運(yùn)組織passengeroperation合理布置和利用智能軌道快運(yùn)系統(tǒng)設(shè)備設(shè)施，采取分流、引導(dǎo)等措施組織乘客安全、有序乘降等所進(jìn)行的服務(wù)活動(dòng)。3.7非正常情況degradedcondition[來(lái)源：GB/T30012—2013，3.5]3.8應(yīng)急情況emergencycondition因發(fā)生自然災(zāi)害、公共衛(wèi)生、社會(huì)安全以及運(yùn)營(yíng)突發(fā)事件等影響，已經(jīng)導(dǎo)致或可能導(dǎo)致事故發(fā)生或設(shè)施設(shè)備嚴(yán)重?fù)p壞，不能維持智能軌道快運(yùn)系統(tǒng)全部或局部運(yùn)行的狀態(tài)。3.9客運(yùn)服務(wù)人員passengerservicepersonnelGB/T30012—2013，3.9]3.10調(diào)度人員controller具備智能軌道快運(yùn)系統(tǒng)調(diào)度作業(yè)資格，從事調(diào)度崗位工作的人員。3.11其他人員otherpersonnelGB/T30012—2013，3.13]3.12路權(quán)rightofway享有道路使用的權(quán)利。3.13獨(dú)立路權(quán)線路linewithindependentrightofway采用全封閉專用車道的智能軌道快運(yùn)系統(tǒng)線路。3.14半獨(dú)立路權(quán)線路linewithsemi-independentrightofway（。3.15混合路權(quán)線路linewithmixedrightofway。3.16故障導(dǎo)向安全failsafeprinciple年；//d）日；e）年；f）/g）年運(yùn)營(yíng)收入：百萬(wàn)元/年；h）年票務(wù)收入：百萬(wàn)元/年；i）年運(yùn)營(yíng)總成本：百萬(wàn)元/年；j）年耗電量：萬(wàn)千瓦時(shí)/年。24運(yùn)營(yíng)單位應(yīng)根據(jù)運(yùn)營(yíng)線路路網(wǎng)規(guī)模,設(shè)有一個(gè)或多個(gè)運(yùn)營(yíng)控制中心,承擔(dān)日常運(yùn)營(yíng)調(diào)度指揮工作。運(yùn)營(yíng)單位工作人員（8h并在站臺(tái)上向乘客提供列車到達(dá)時(shí)間或位置信息；d）站臺(tái)廣告、商業(yè)設(shè)施、宣傳廣告等不應(yīng)遮擋標(biāo)志標(biāo)識(shí)，不應(yīng)影響車站行車和客運(yùn)服務(wù)；e）車站不設(shè)站臺(tái)門時(shí)，站臺(tái)邊緣處應(yīng)安裝半高安全護(hù)欄或設(shè)置安全警示標(biāo)識(shí)。c）列車到站時(shí)，列車應(yīng)廣播到達(dá)站站名；d）列車啟動(dòng)后，列車應(yīng)廣播前方到站站名；a）車站、列車設(shè)有專人服務(wù)時(shí)，維護(hù)車站、車廂秩序，組織乘客有序乘降；b）提供售檢票服務(wù)；b）熟練掌握客室內(nèi)相關(guān)設(shè)備設(shè)施，以提供更加精細(xì)的服務(wù)；c）建立與乘客溝通渠道，加強(qiáng)與乘客溝通；d）建立投訴監(jiān)督機(jī)制，接受社會(huì)監(jiān)督。247989490％；969492％；3次100％。a）障設(shè)備設(shè)施技術(shù)狀態(tài)良好和運(yùn)行正常。a）58次；b）4/c）54次/0.8e）供電系統(tǒng)故障率：不應(yīng)高于0.32次/萬(wàn)列公里；f）自動(dòng)扶梯可靠度：不應(yīng)小于99％；99％；25路權(quán)線路不應(yīng)低于15千米/時(shí)。/AC380V/220V224GB/T12758高架、控制中心、車輛段等設(shè)備辦公用房應(yīng)設(shè)置通風(fēng)、空調(diào)與采暖系統(tǒng)，并應(yīng)符合GB24GB7588GB50157GB16899—2011a）電梯機(jī)房的門、鎖、溫度、濕度、通風(fēng)、照明、手動(dòng)緊急操作裝置、消防設(shè)施無(wú)異常；b）電梯外觀完整無(wú)損，內(nèi)部清潔，無(wú)雜物；