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河南省焦作市武陟縣第一高中分校2022-2023學(xué)年高一英語(yǔ)測(cè)試題含解析一、選擇題1.Ihavehadmybike___,andI'mgoingtohavesomebody___myradiotomorrow.A.repair;torepair

B.repairing;toberepairedC.repaired;repair

D.torepair;repairing參考答案:C2.—Wherewillyoustartyourworkafter

graduation?—Mum,it’snotbeendecidedyet.Imightcontinuemystudyfor

higherdegree.A.the,the

B./,a

C./,the

D.the,/參考答案:B3.Theattractive______namedZhangZiyiplayedthe______YuJiaolonginthefilmCrouchingTiger,HiddenDragon.

A.actor;role B.actress;character

C.director;part D.photographer;painter參考答案:B4.There’sno________frommybedroomwindowexceptforsomefactorychinmneys.A.view

B.scene

C.sight

D.scenery參考答案:A5.In______1940s,in________twenties,mygrandfatherhadtomovetothenortheastofChinatomake_________living.A.the;the;a

B.the;his;theC.the;his;a

D.a;his;the參考答案:C【詳解】考查固定搭配。句意:二十世紀(jì)四十年代,二十歲時(shí)我的祖父不得不搬到中國(guó)東北謀生。年代前要加定冠詞the。inone’s+基數(shù)詞的復(fù)數(shù)“在某人多大時(shí)”。makealiving“謀生”。以上都為固定用法。故C選項(xiàng)正確。6.Howcanyouplayfootballinsuchacrowdedstreet?Ithinkyouneeda_______place.A.busier B.cleaner C.safer D.bigger參考答案:C略7.OverthepastweekanewTVshowhas_____aheateddiscussionamongmanyyoungChineseontheInternet.A.calledoff B.setoff

C.cutdown D.takendown參考答案:B8.

Fillingthequestionnairetohelpusunderstandwhatwecan______tomakeUTOPIA(成外部落)morepopularwithyouwillbeappreciated.A.bringup

B.bringin

C.bringdown

D.bringwith參考答案:A9.Thesignattheentranceofthemuseumsays,“Noone______takepicturesintheartgallery.”A.will

B.may

C.shall

D.must參考答案:C10.Thefilm________romanticfilmswasadaptedfromarealstorywhich________inChinainthe1990s.A.belongingto;wastakenplace

B.belongedto;wastakenplaceC.belongedto;tookplace

D.belongingto;tookplace參考答案:D11.--IamsorryIdidn`tdoagoodjob.

--Nevermind.____youhavetriedyourbest.A.Aboveall

B.Inall

C.Atall

D.Afterall參考答案:D12.Bythetimehewas14,Mozart

manypiecesofmusic.A.composed B.hadcomposed C.hascomposed D.wascomposed參考答案:B28.Doyouknowthat_______withwisemenimprovesyourmind?A.chat

B.chats

C.chatted

D.chatting參考答案:D14.—I’mingreattroublenow.—Youcandependon

thatallofuswillstandbyyouallthetime.A.that B.it C.one D.不填參考答案:B15.I_______stayingathome_______goingoutonsuchahotday.A.wouldrather;than

B.prefer;to

C.feellike;to

D.enjoy;except參考答案:B16.Asweallknow,practicingYoga_________ourhealth;thatistosay,ourhealthcan_______it.A.benefitsto;

benefit

B.benefits;benefitfromC.benefitsfrom;benefit

D.benefits;arebenefitedfrom參考答案:B二、新的題型17.Studiesareshowingthatlosingyourtemper(脾氣)isasunhealthyascontrollinganger.Herearefourtipstomanageyourtemper.*Questionyourself.Expertsrecommendaskingyourselfthesequestionswheneveryoufeelangry:Whatmademeangry?WhydoIfeelthisway?Isitreallyworthblowingup?___16___Ifyouthinkyourangerisappropriate,decidewhatresultyouwant.Thenmakeaplanandfollowit.Butinmostcases,youneedtocalmyourselfdown.*Changethewayyouthink.____17____-----Youthinkyourbossgaveyouanegativelook,andyourbloodbeginstoboil.Thebestactionyoucantakeistofindalternativewaysoflookingatthesituation.Saytoyourself,“Maybehe’sinpain,ormaybehe’shavingabadday”.____18____Andittakesthefocusoffyourangerandgivesyouanewstandpoint.*____19____Writingforcesyoutoorganizeyourthoughtsandtothinkclearly,touseyourheadratherthanloseit.Italsogivesyouthechancetoexpressyourfeelingsanddevelopaplanonhowtodealwiththeissue.*Weightprodandcons(利弊).Expertsadviseyoutoaskyourself,“Willgettingangryhelpmeachievemygoalsorwillitdomoreharmthangood?”____20____Infact,you’retakingthetimetothinkcarefullyaboutwhatyouwanttosay.A.Putpentopaper.B.Exchangeangerfromhearttoheart.C.Lettingitgodoesn’tmeanyou’recontrollingtheanger.D.Angryfeelingsareoftentheresultofhowwelookatthings.E.Reflectingonthosedifferentinterpretationscalmsyoudown.F.Youalwaysputyourselfinother’sshoestochangeyourattitude.G.Suchevaluationhelpsyouthinkreasonablyandcontrolyourfeelings參考答案:16.G

17.D

18.E

19.A

20.C研究顯示,發(fā)脾氣和壓制怒火一樣不利于健康。作者給出四種建議來(lái)管理你的脾氣?!?6題詳解】G

考查細(xì)節(jié)支撐句。根據(jù)上文作者建議在發(fā)火時(shí)要問(wèn)自己三個(gè)問(wèn)題,可知這些問(wèn)題幫助你合理思考并控制你的情緒。選G?!?7題詳解】D

考查上下文銜接。根據(jù)本段主題句Changethewayyouthink(改變你的思維方式),和下文Thebestactionyoucantakeistofindalternativewaysoflookingatthesituation.可知,憤怒的感覺(jué)往往是我們看待事物的結(jié)果,選D?!?8題詳解】E

考查上下語(yǔ)義連接。根據(jù)上文舉例,從Youthinkyourbossgaveyouanegativelook“你認(rèn)為老板給你臉色看”到Maybehe’sinpain,ormaybehe’shavingabadday“也許他很痛苦,也許他今天過(guò)得很糟糕”,可知,要改變你的思維方式,反思這些不同的解釋能讓你平靜下來(lái)。選E。【19題詳解】A

考查主旨概括。根據(jù)其后一句Writingforcesyoutoorganizeyourthoughtsandtothinkclearly,touseyourheadratherthanloseit.可知,寫(xiě)下來(lái)有助于你組織你的思想,清晰地思考。選A?!?0題詳解】C

考查上下文過(guò)渡。根據(jù)主題句Weightprodandcons(要權(quán)衡利弊)和專(zhuān)家的建議,可知,事實(shí)上,你在利用這段時(shí)間認(rèn)真思考你要說(shuō)什么話,放下它并不意味著你要克制憤怒,選C。三、閱讀理解18.Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearches,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;thosetreatedbadlywilltelltheirtalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.NewlineagesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投資)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage(憤怒)”—causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.“Manypeopledonotliketalkingtomachines,”saysDr.StoreySeniorLecturerinMarketingatCityUniversityBusinessSchool,“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththem.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrust—thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”Recommendedwaysofcreatingcustomerdelightinclude:under-promisingandover-delivering

(sayingthatarepairwillbecomeoutwithinfivehours,butgettingitdonewithintwo);replacingafaultyproductimmediately:throwinginagiftvoucher(購(gòu)物禮券)asanunexpected“thankyou”toregularcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,”Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateversuggestsbestmeetsthecase).Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthemthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirname,jobtitleanda“weareheretohelp”attitude.Thecompanyhasinvestedheavilyininformationtechnologytomakesurethatinformationisavailableinstantlyonscreen.BritishAirwaysalsosaysitscustomercarepoliciesareappliedwithinthecompanyandstaffaretaughttoregardeachotherascustomersrequiringthehigheststandardsofservice.Customercareisobviouslyheretostayanditwouldbeafoolishcompanythatusedsloganssuchas"wedoasweplease”.Ontheotherhand,themorecustomersarepromised,thegreatertheriskofdisappointment.67.WecanlearnfromParagraph2that

.A.well-treatedcustomerspromotebusinessB.unsatisfiedcustomersreceivebetterserviceC.SatisfiedcustomerscatchmoreattentionD.complainingcustomersarehardtosatisfy68.Thewritermentions“phonerage”(Paragraph3)toshowthat

.A.customersoftenusephonestoexpresstheiranger

B.CustomercarebecomesmoredemandingC.peoplestillprefertobuygoodsonlineD.customersrelyontheirphonestoobtainservices

69.Ifamanagershouldshowhisempathy(Paragraph6),whatwouldheprobablysay?A.“I’msorryforthedelay.”

B.“Iappreciateyourunderstanding.”C.“Iknowhowupsetyoumustbe.”

D.“Iknowit’sourfault.”70.Whichofthefollowingisconveyedinthisarticle?A.Face-to-faceservicecreatescomfortablefeelingsamongcustomers.B.Acompanyshouldpromiselessbutdomoreinacompetitivemarket.C.Companiesthatpromisemorewillnaturallyattractmorecustomers.D.Customerdelightismoreimportantforairlinest

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