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ProudlyrepresentingSeafoodfromNorway
Buildingseafood
consumerconfidencetoboostconsumption
Originmatters
Buildingseafoodconsumerconfidencetoboostconsumption
CONTENTS
Forewordpage3
Evolvinglandscapes:
Exploringthebiggerpictureandtrendspage4
Consumerinsights:
Unlockingattitudestowardsseafoodpage6
Naturallynutritious:
Theroleofseafoodinhealthydietspage9
Originlabelling:
Buildingconsumerconfidenceinseafoodpage11
Inspireandeducate:
Gettingseafoodbackontothetablepage15
NORWEGIANSEAFOODCOUNCIL2
Buildingseafoodconsumerconfidencetoboostconsump-tion
Foreword
Theseafoodmarkethasgonethroughturbulenceoverrecentyears,withdietsandlifestyleschangingdramaticallyduetoforcesincludingthepandemic,environmentandeconomicconcerns.Thegoodnewsisthatseafoodistheperfectfitforconsumerswantinghealthy,sustainableanddeliciousmealoptions.Weseeconsumersregularlyseekingreassuranceonvalueformoneyintermsofspend,andalsoonsustainabilityandethicalissues.Fortunately,originlabellingnotonlyaddsvaluetoproducts,butitalsoprovidesopportunitiesforourindustrytosatisfythesetrends,whileatthesametime
addressingemerginginitiativesforgreatertransparency.
Theworld’ssecondlargestexporterofseafood1,Norwayhasunderstooditsresponsibilitytohelpdrivetheglobalsustainabilityagenda.Asalong-termUKtradepartner,wehavecollaboratedforyears,
establishingasolidbilateralrelationshipfocusedonstrengtheninganddevelopingseafoodtradeandrelations.Andweworktogetheronareasincludingsustainability,toreassureconsumersthatproductsmeetoursharedstandardsforpeopleandtheplanet.
Inthisreport,weshareconsumerandmarketinsightonthedynamicsdrivingseafoodchoicesin
theUK.Wehighlightopportunitiestomeetconsumerexpectationsintheseafoodcategory.Plus,weproviderecommendationsonhowseafoodbuyersandcategorymanagerscaneffectivelybuildconsumerconfidencethroughimprovedvisibilityandinformationonoriginandprovenance.
WealsorevealourinspirationalSeafoodfromNorway‘Explore’campaign,settolaunchthisOctobertosupporttheseafoodcategory.Improvingconsumerawareness,championingoriginlabelling,andcollaboratingwithindustrytomakesureweallhavedelicioussustainableseafoodforyearstocome.
1FoodandAgricultureOrganisationoftheUnitedNations.
NORWEGIANSEAFOODCOUNCIL3
Buildingseafoodconsumerconfidencetoboostconsumption
Evolvinglandscapes:
Exploringthe
biggerpicture
andtrends
NORWEGIANSEAFOODCOUNCIL4
Buildingseafoodconsumerconfidencetoboostconsumption
Theseas
ofchange…
Overthelastfewyears,we’veseenunprecedentedchange.Lifestyleshavebeentransformeddue
tothepandemic,leadingtoanincreasedtrendofworkingfromhome.Dietshaveevolvedtomeethealthandsustainabilityneeds.Eatingandshoppinghabitshavechanged.Andnowintertwined,weareundergoingaperiodof
inflationaryliving.
6%
Morepeopleeatingathome
thanbeforethepandemic
OOHiscominghome.Consumershavestartedtoreallocatespend2witheatingout
ofhome(OOH)turningtotakeaways,andtakeawaystoin-homemeals.‘Treating’is
ingrowthastheyseeksomethingdeliciousandspecialtoreplacethemealsenjoyedOOHbefore.Evenforstrugglinghouseholds,‘treating’asamissionformainmeals
hasincreased,3makingthepotentialtoinspirewithtastyfishrecipes,andvalue-addedrangeslikefishwithsaucesandseasonings–andtwiststomeat-basedclassics.
Occasionshavegrown.Workingfromhomehasledtochangesineatinghabits,so
eatingathomeisnow6%biggerthanpre-pandemic4.Thishasalsoledtoanincreaseinfishproductsbeingconsumed,forexamplesushihasseenstronggrowth,5posinganexcitingopportunityfordishesusuallyenjoyedfordinner.
Convenienceiskey.Scratchcookinghasdeclinedoverthelastthreeyearsaswe’ve
emergedfromthepandemicandthepaceoflifehasquicklyincreased.Instead,
consumerswantmealsolutionsforquickbitesandmealsinfrontoftheTVorcomputer.Inlinewiththis,there’sbeenrisingdemandforassembledandconveniencemeals.In
conjunction,thefrozencategoryhasshowngrowth,meetingneedsforbothconvenienceandeaseofpreparation6.
“Consumersaredoingwhattheycantooffsettheimpactofinflation
andsavvyshoppershavebeencontinuingtoswervethefullforceofprice
increases.Weareseeingshopperslooktotradedownandsavewherethey
can.Themostprominentchangewe’veseenisthatpeoplearepreparing
simplerdisheswithfeweringredients”.
NathanWard,BusinessUnitDirector,KantarWorldpanel.
2NielsenStateoftheNation2023.
3Kantar(Dec2022).
4KantarWorldpanel2022.
5NielsenScantrack2022.
6KantarUsage|IH/COoccasions|occasions(%growth/decline)|52w/e25thDec2022.
NORWEGIANSEAFOODCOUNCIL5
Buildingseafoodconsumerconfidencetoboostconsumption
Consumerinsights:
Unlockingattitudes
towardsseafood
NORWEGIANSEAFOODCOUNCIL6
Buildingseafoodconsumerconfidencetoboostconsumption
Attitudes
areshifting
Seafoodisahotcontender.Itperfectlyfits
consumerneedsforhealthy,sustainable,anddeliciousproteins.Consumersaremoreawareofitsjourneyfromoceantofork.Theywantgreaterguidanceonprovenancetohelpthemmaketherightchoices.
Dietsareevolving.Healthcameintosharpfocusfollowingthepandemicandhasseenlongtermgrowth.Flexitarianismcontinuestogrow,and14%ofUKhouseholdsnowcontainsomeonewhoiscuttingbackontheirmeatconsumption.7Proteinsarebeingimpactedbythecostoflivingasconsumersmanagespendthroughbuyingless8.
49%
ofallfoodanddrinkpurchases
relatetoa‘health’mission9.
Consciousnessisincreasing.Alongside
healthanddespiteincreasedcostof
living,sustainabilityremainsimportantforconsumers–buttheyputtheirtrustintheretailertobuyresponsibly.Awarenessoftheoceantoplatejourneyisalsogrowing,andwhenweaskedwhatsustainability
meanstoseafoodconsumers,answers
focusedontransparencyandanethicallysoundvaluechain.10
Whatdoessustainabilitymeantoyou?
50%
40%
30%
20%
10%
0%
soundvalue
chain
Ethically
EnvironmentPositives
Socialsustainabilityisapriority.
Our
TopSeafoodTrends2023
explainshow
sustainabilityconsciousnesshasevolved,revealingseafoodconsumersarenowmoreawareofitssocialdimension.Thereisnowalsoincreasingdemandforcompanies
todocumentsocialsustainabilityacrosstheentirevaluechainaswellastheirownactivitiestomeettheUN’ssustainable
developmentgoals(SDG)by2030.
7KantarFMCGPurchasePanel-N=17,101,DietsofBritainLinkQSurveyOctober2021,52w/e28Nov2021.
8NIQ,Homescan,May23.
9KantarUsage,Health,August2022.
10NSCConsumerInsightDeepdive2021.
NORWEGIANSEAFOODCOUNCIL7
Buildingseafoodconsumerconfidencetoboostconsumption
Greaterguidance
isneeded
Consumersareconfused.Despitetheir
desiretoeatmorehealthilyandsustainably,nearlyhalfofUKconsumersstruggleto
understandwhattheyneedtodo.11Less
thanhalfbelievetheirprincipalgrocerystorestockstheproductstheyneedforhealthyandsustainableeating.They’relookingtoretailerstoprovidecleareasy-to-understandlabelling,whichhelpsthemmakechoicesthatsuittheirneeds.
Originlabellingisimportant.When
weaskedUKconsumerswhatwasmost
importantwhenbuyingwhitefishfrom
retailers,originlabellingwasintheirtopfivepurchasedrivers12demonstratingcontinuedinterestinprovenanceandtransparency
throughoutthevaluechain.
WhentrackingUKconsumerawarenessforallseafoodproducingcountries,Norway
comesthirdafterScotlandwhenitcomestocodandhaddock.
Retailplaysakeyrolein
seafoodconsumption.
Weseethatthemajorityofseafood
consumedispurchasedthroughretail(67%),theremaindersellingthroughfoodservice
andasmallnumberofindependent
fishmongers.13Withretaildominatingthe
consumptionsource,thisshowcasesthe
hugeopportunityforretailerstoengage
consumerswithseafoodinstoreandonline.
Asharedagendafortransparencyrising.
Newinitiativesarecomingtothefore,asconsumers,government,andtheindustrydemandgreatertraceability,provingtheneedforgreatervisibilityofprovenancemessagingonpack.Thissharedagendaprovidesthepotentialforgreater
collaborationandtransparency–enablingindustryplayerstoworktogethertoget
sustainableseafoodfrontofmind–and
addedtobasket.
67%
ofseafoodconsumedintheUK
ispurchasedthroughretail
11McKinseyGlobalFutureofFoodSurvey2022.
12NorwegianSeafoodCouncil:ConsumerDeepDive,DEC2021.
13SeafishSeafoodConsumption(2023Update).
NORWEGIANSEAFOODCOUNCIL8
Buildingseafoodconsumerconfidencetoboostconsumption
Naturallynutritious:
Theroleofseafood
inhealthydiets
NORWEGIANSEAFOODCOUNCIL9
Buildingseafoodconsumerconfidencetoboostconsumption
Seafood:
TheProtein
Powerhouse
Lowinsaturatesandagoodsourceofprotein,seafoodispackedwithvaluablenutrients.It’sthe
onlyproteinwithnaturallyoccurringomega-3s,whichsupportgoodheartandbrainfunction.
Recognisingtheirimportance,nationalguidelinesrecommendtwoportionsoffish(oneoily)aweek14tomakesurepeoplearegettingthese.
OilyfishisoneofthefewfoodsthatnaturallycontainsvitaminD,whichpromoteshealthybones,teethandmuscles.Othernaturalsourcesaresunlightandalimitednumberoffoods,causing
nationalguidelinestorecommendsupplementsforsomepopulations.
Seafoodcanalsohelpplugthegapforawiderangeofnutrients,providingpotassium,iodineandselenium,withsomespeciesalsoofferingB2,ironandzinc.Assuch,thisproteinpowerhouseplaysavaluableroleaspartofabalancedhealthydiet.Despitethis,UKconsumersareonlyeatingabouthalfoftherecommendedweeklyportions15.
“Withadizzyingarrayofprotein-richfoodsonoffer,seafoodisoftenforgotten
aboutwhenconsideringsustainableandhealthydiets.Withfoodand
nutritionalsecurityahottopic–onanationalandgloballevel–there’snever
beenabettertimetopromoteseafood’suniquequalitiesandtoreinforce
itsroleindietsofthefuture.”
JulietteKellow,RegisteredDietitian
14SACNAdviceonFishConsumption(Gov.uk).
15DefraFamilyFoodandSeafishSeafoodConsumptionreport(2023update).
NORWEGIANSEAFOODCOUNCIL10
Buildingseafoodconsumerconfidencetoboostconsumption
Originlabelling:
Buildingconsumerconfidence
inseafood
NORWEGIANSEAFOODCOUNCIL11
Buildingseafoodconsumerconfidencetoboostconsumption
“Therearesomestrongheadwindsaffectingthemarket,buttherearestill
opportunities,eveninthisdifficultclimate.Theseafoodcategoryhasbreadthinthe
optionsitprovides,fromfreshthroughtofrozen,thatcanoffershoppersavariety
ofpricepoints,cookingmethodsandsimple,tasty,healthymeals.Seafoodworks
withsomeofthelonger-termunderlyingtrendsinconsumerbehaviour,withthe
greattaste,easeofcookingandhealth,keyelementswhichthemarketneedsto
communicateclearlytothriveindifficultconditions.”
NathanWard,BusinessUnitDirector,KantarWorldpanel.
Inaneramarkedbygrowingconsumer
consciousnessandadesirefortransparency,ourindustryfacesauniquechallenge
andopportunity.Asconsumersbecome
increasinglyawareoftheethicaland
environmentalimplicationsoftheir
purchasingdecisions,there’sapressingneedforustoworktogethertocommunicate
seafoodprovenanceeffectively.Byprovidingclearandaccurateoriginlabelling,wecannotonlybuildconsumerconfidenceandloyalty,wecancapturetheheartsandmindsof
conscientiousconsumers.
Ourresponsibilityasamajorseafood
nation.SeafoodfromNorwayisunique
becauseitnotonlyoriginatesfromcold,clearwaters,italsobenefitsfromgenerationsof
experience,modernknowledge,innovation
andtechnologyandisharvestedand
farmedinasustainablemanner.Seafoodfitsperfectlywithconsumermegatrends,such
assustainabilityandhealth,andasamajorseafoodnationNorwayhasaresponsibilitytodowhatitcantoliftsustainableseafoodintothewiderfooddebate.
Wealsoprideourselvesonourstrong,
collaborativepartnershipswiththeseafood
industry.Campaigningtogetheracross
marketstodemonstratethatoriginmatterswhenitcomestosustainableseafood.
Abluesolution.Theworldpopulation
isincreasing,andtheeffectsofclimate
changeimpactinghowmuchfoodwecanproduce.AccordingtotheUnitedNations(UN),weneedtoproduce70%morefoodtomeetdietaryneedsby205016.Land-basedagriculturecannotmeettheserequirementsalone,soweneedtolooktoalternatives.
Theoceanscanprovidethesolution:
leadingscientistsclaimouroceanscouldpotentiallyproducesixtimes17morefoodthantheydotoday.
Ourprovenancestamp.The“Seafood
fromNorway”trademarkprovides
reassuranceforconsumersandbusinessesthattheseafoodbearingitembodies
theseuniquequalities.Tomakesureit
remainstruetoourorigincommitments,wehaveguidelinesforuse.WeuseitinallourmarketingandpromotionalmaterialsoutsideNorway,andwegrantlicences
toseafoodindustrypartnersforusein
promotionalactivityaroundorigin.
16UnitedNations:WorldResourcesReport:CreatingaSustainableFoodFuture.
17HighLevelPanelforaSustainableOceanEconomy.
NORWEGIANSEAFOODCOUNCIL12
“I’mproudtoraiseawarenessandappreciationforsustainable
seafoodinhealthydiets,whileinspiringthepublictoeat,enjoyand
getcookingwithfish-athomeandinrestaurants.”
MichelRoux,hospitalityveteran,twoMichelin-starred
chefandSeafoodfromNorwaychefpartner.
Ifcustomersunderstandwheretheirfishhascomefrom,andthelengthstowhichtheindustryisgoingtoensurethefutureofsustainablefishing,theywillbetterseeitsplaceasahealthy,sustainableproteinsource–onethat’sgoodforthem,andtheplanettoo.
NORWEGIANSEAFOODCOUNCIL13
Areversatile
63%
Buildingseafoodconsumerconfidencetoboostconsumption
Topofmindbenefits18
associatedwith
Norwegiancod
Emotionalcharacteristics
Helpsmemaintainahealthy
diet/eatinghabits
67%
Givesmeasense
ofenjoyment
58%
Makessureeverybodygets
somethingtheyenjoy
56%
Helpsmecarefor
myfamily
55%
Givesanexciting
tasteexperience
53%
Functionalcharacteristics
Arequickandeasy
toprepare
74%
Arenatural/has
noadditives
68%
Areahealthyalternative67%
Areatastyalternative64%
18NSCDriveranalysisandBrandMentalMarketNetworksinUK.
NORWEGIANSEAFOODCOUNCIL
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