2023秋季學期國開電大本科《管理英語3》在線形考(單元自測7)試題及答案

2023秋季學期國開電大本科《管理英語3》在線形考說明：資料整理于2023年11月23日；適用于2023秋季學期國開電大本科學員一年臺在線形考考試。單元自測7試題(題庫)及答案說明：測試中共有6道隨機題，其中有5道選擇題和1道完形填空題。第一大題：選擇填空(每題10分，共5題)從下列選擇題庫中抽2個小題!!!,we'vebeenquitebusythismonth,here'syourjacketandhelmet,andyou'dbetterputonthesebootsaswell-it'soursitepolicy. —Right,ofcourse.—What'sthelatestsituationwithallthesecustomercomplaintswe'vebeenreceiv thequalityofthematerialhasnotalwaysbeenuptostandard.從下列選擇題庫中抽3個小題!!!AChinesecompanyisgoingtooverthewell-knownJmakeacallusingthemuchexpeNotonly_manycarsbuiltinthe1970suglyanPropercontrolsthatshoulddevelopedaspaTheproductsofthiscompanyarealwaystostandard,theyhaveThenthesituationworsebyhumanerrorbecauseofthelackofpropertraining.Unluckily,someQualityManagementSystemfail從下列帶★題庫中抽其中1個試題!!!為下面的句子選擇正確的翻譯(每題10分)。1.Qualitycontrolisaseriesofactivitiesthatensureanalqualifmanufacturingproce3.Involvement,participation,andteamworkareseenasabsolu5.Doorwaysoffernogreaterprotectiostore;Offeringcustomersanexchangeorafu{Tryingtounderstan3.Thepurchasingdep{Tryingtounderstastore;Offeringcustomersanexchangeorafullrefund;Reporstore;Offeringcustomersanexchangeorafullrefund;Reporcustomersanexchangeorafullrefund;Reportingthequality2.Whatistheproblemwiththeproduct?[答案]B.Thecustomer.4.Whofirstreceivesthecust5.Whatisthesourceoftheproblem?★完型填空(每空10分)。TotalQualityManagemapproachtoorganizationalmanagementthatseservices{with;through;in}ongoingrefinementsinrbedefinedseparatelyforaparticularorganization{Or;aanytypeoforganization;itoriginatedinthemanufacturingseceverytypeoforganizationimaginable,{among;besides;including}schoolsmanagement,andchurches.AsacurrentfocusoAQualityManagementSystem(QMdesign,qualifiedproductioninaneffectiveandWhentheQualityManagementSystemmet,customersmightbeupset;managementandemployeesbothmightbeunhappy,butitsnegativeinfluenceisnotsowide-spread.Unluckily,someQualityManagementSystemfailureHerearethreecasesoffamousqualitymanagementfailures:TheworstnucleardisasterinU.S.historybrokeoutatthe3MinMarch1979.Propercontrolsthatshouldhavebeendevelopedaspplace.Thenthesituationwasmadeworsebyhumanerrorbecauseofthelackofpropertraining.Theonlynnuclearpowerstationsbuiltsincethatdayweretheonesalreadyudesigned,theyalsobecameveryunreliablebecauseofitsdangerousdesignfaultsandthequestionableethicaldecisionsmadebytIPHONE4Applealmostlostitsdominanceincallusingthemuchexpectedissatisfactionamongloyproblem.AstheproblemcontinuedtomakAlloftheabovefamousqualitymanagementfailurescouldprobablyhavebeenpreventediftheprinciplesofafullyfunctioningqualitymanagementsystemhadbeenin3.AcompanyshouldreduceQualitycontrolisaseriesofactivitiesthatensureandimproPoints'havebecomethebibleforqualitycontrolspecialists.Whenthepost-warmanufacturing,Demingsaidthatinspectingprproposedaprocessknownas'statistocontrolqualitywhileaproductwasbeingmade.ThegoalofstatisticalquwouldallowfortheconstantimprovementAnotherimportantprincipleofDeming'sbeliefswasthatuppermanagementshouldberesponsibleforqualityfailures.Hestronglybelievproductsiftheyweregiventherighttoolsandworkingenvironment.InDeming'sownwords,'thebasiccauseofsicknessinAmericanindubelievedthatstrongleadershipledtoamotivIfstrongleadershipisthetermformanagersinaquaworkersinDeming'ssystem.Improvededucatiomakingthembelievethattheirincreasedparticipationintheworkproquality.Involvement,participation,andteamworkareseenasabsolute'musthaves'ifaTheJapanesewerethefirsttouseDeming'sFourteenPoints,improvementthefollowingyear,withnoincreaseintheamountofworkinghours.Allthishappenedofsimplyimprovingquality.Itwasinthelate1970sthatAmericanportionsoftheAmericanco1.AccordingtoW.EdwardDe2.When