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Unit4Shopping
Theme:Buyingandselling
Languagefunctions:Buyingandsellingthings;bargaining
Objectives:Thisunitaimstoteachstudentsvocabularyandlanguagefunctionsrelatedto
shopping,bargaining,andcommercialtransactions.Bytheendoftheunit,studentswillbe
abletoconfidentlyinitiate,carryout,andsustainconversationswhenbuying,selling,and
negotiatingpricesofgoods.
Warm-up
Procedures:
1)HavestudentsreadtheconversationbetweenPhilipandMark.
2)Checkfbrcomprehensionandclarifyanyunfamiliarvocabulary.
3)Askstudentstwodiscussionquestionsaboutshoppingpreferencesandhabits:
―Doyoulikeshoppingordoyouhateshopping?Whatdoyoulikeorhateaboutit?
一Ifyoulikeshopping,doyouconsideryourselfanimpulsiveshopper?Doyoubuy
whatevercatchesyoureye,ordoyoucomparecarefullybeforebuyingthings?
4)Havestudentsshareanddiscusstheiranswerstothequestionsinpairsorsmallgroups.
5)Invitesomestudentstosharetheirthoughtsandopinionswiththeclass.
6)Wrapupbyemphasizinghowpeoples9shoppinghabitsandperspectivesdiffer.
Activity1
1.Conversation
Thisconversationdepictstwofriends,LindaandGrace,shoppingtogetheratamail.Linda
needstobuyabirthdaygiftfbrherfriendJessie,andGracerecommendsgettingJessiea
sweaterfromtheclothingstoreandkindlyoffersherVIPdiscountcardtoLinda.Atthestore,
withthehelpofthesalesperson,Lindafinallyselectsasweaterforherfriend.Afterthat,she
asksaboutthepriceandpaymentoptions.Theconversationservesasatypicalexampleof
shopping,bargaining,anddecision-making.
2.Role-play
?Focus:Thistaskisdesignedtohavestudentuseappropriatevocabulary,grammar,and
functionallanguagetoactoutshoppingscenarios.
?Procedures:
1)Dividestudentsintopairsandassigneachpaironeofthethreerole-playscenarios
provided.
2)Givestudentsafewminutestopreparebydecidingwhowillplayeachroleandplanning
outtheconversation.
3)Havestudentsperformtheirrole-playsfortheclass.Remindthemtouseexpressions
relatedwithbargaining,persuading,etc.
4)Providefeedbackontherole-playsandhighlighteffectiveuseoftargetvocabularyand
languagefunctions.
5)Optional:Havestudentsswitchrolesandperformtheconversationagain.
Activity2
1.Conversation
Thisconversationdepictsacustomer,ZhouMing,interactingwithasalesassistantata
cellphonestore.ZhouMingintendstopurchaseanewcellphonebutfindsthefirstmodelthe
assistantshowshimtobetooexpensive.Theassistantthenrecommendsanotherhigh-end
modelthatismorereasonablypriced.ZhouMingdecidestopurchasethatphone,but
questionsthenecessityandvalueofadditionalaccessoriesandaservicecontractthatthe
assistanttriestoupsellhim.Aftergoingbackandforth,ZhouMingstandsfirmandonly
purchasestheitemshedeemsworthwhile.Theconversationexemplifiescommonnegotiation
strategiesandsalestacticsemployedincommercialtransactions.
2.Role-play
略同上
3.Groupwork
?Focus:Thistaskprovidesstudentswiththeopportunitytopracticebargainingand
negotiationskillsinanend-of-semestersalescenario.Studentswilltakeontherolesof
buyersandsellersandaimtoreachamutuallybeneficialagreement.
?Procedures:
1)Dividestudentsintosellersandbuyers.
2)Providesellerswithalistofsuggestedsaleitemsandaskthemtoassignpricestothe
itemsandbepreparetojustifytheprices.
3)Directstudentstoparticipateinrole-playingactivitiesthatinvolvenegotiatingthesaleof
variousitems.Buyersfocusonachievingthemostfavorableprices,whereassellers
strivetomaximizetheirprofits.
4)Circulateamongthegroupsandobservethenegotiations.Takenoteofeffective
bargainingstrategiesandlanguage.
5)Aftersufficientpractice,havevolunteersactouttheirnegotiationsforthewholeclass.
6)Providefeedbackonpersuasiontechniques,offeringdiscounts,compromising,etc.and
discussthemosteffectivestrategies.
AdditionalResourcesforTeachers:
Herearesomeeffectivebargainingandnegotiationstrategiesstudentscanuseinthisactivity.
Forbuyers:
——Askquestionsaboutflawsorissueswiththeproducttonegotiatealowerprice.
一Suggestalowerpriceandgraduallyworkupfromthere.
——Pointoutdeals,discounts,orsalesonsimilaritemsavailableelsewhere.
——Offertobuymultipleitemsifgivenanoveralldiscountedprice.
——Appealtotheseller'semotionsorprinciples.
Forsellers:
一Justifytheoriginalpricebasedonfeatures,brandname,condition,etc.
一Makeconcessionsgraduallyratherthanimmediatelyagreeingtolowerprices.
——Offeradditionalitems,gifts,orfuturediscountstosweetenthedeal.
——Appealtothebuyer'sdesiresandpaintingapositivevisionofusingtheproduct.
—Holdfirmifthepriceisfair,refusingtogobelowacertainminimum.
Bothbuyersandsellerscanutilizebodylanguage,tone,compromising,flattery,andrapport-
building,etc.totheiradvantageduringnegotiation.Thekeyistobeflexible,listenactively,
andbemutuallybeneficialandreciprocal.
Activity3
1.Ifsshowtime!
ThistextprovidesanoverviewoftheemergingtrendoflivecommerceinChina.Live
commercecombinesreal-timelive-streamingbroadcastswithe-commerceplatforms,
creatingauniqueexperiencewhereviewerscanwatchandshopsimultaneously.This
innovativesalesmodelhasbecomeamajorretailchannelinChinathatboostscustomer
engagementandsalesthroughitsinteractiveformat,especiallyduringmajorshopping
festivals.
2.Pairwork
?Focus:Thistaskprovidesanopportunityforstudentstosharetheirpersonalexperiences
andviewpointsastheyengageinthediscussionabouttheburgeoningtrendoflive
commerce.Studentswillexchangeideasandopinionsonbuyingvialive-streaming.
?Procedures:
1)Havestudentsworkinpairs,anddirectthemtoaskeachotherthequestionsprovidedin
thetextbook.
2)Circulateandlistentoconversations.Takenoteofinterestinganecdotes,diverse
opinions,etc.
3)Aftersufficientdiscussion,inviteafewpairstosharehighlightsoftheirconversation
withtheclass.
4)Wrapupbycommentingonstudentperspectivesonthistrend.
3.Groupwork
?Focus:Thistaskoffersanopportunityforstudentstoconductasurveyontheirpeers'
experiencesandattitudestowardlivecommerce.Studentswilllearntodesign,carryout,
analyze,andreportthesurvey.
?Procedures:
1)Encouragestudentstoutilizetheprovidedsurveyitemsandbrainstormanyother
relevantquestionstoinclude.
2)Havestudentsworkingroupsandconducttheirsurveysbydistributingthemtomultiple
classmatesandcollectingtheirresponses.
3)Oncesufficientdataisgathered,eachgroupshouldcalculatethepercentageofresultsfor
eachsurveyquestion.
4)Ingroups,studentsdiscusswhattheresultsimplyabouttheirpeers'views,behaviors,
andreceptivenessregardinglivecommerce.
5)Eachgrouppresentstheirsurveyfindingsandanalysistotheclass.
6)Wrapupbycomparinganddiscussingtheresultsofeachgroup'ssurveyefforts.
4.ShowandTell
?Focus:Thistaskisdesignedtohavestudentsinterpretandpresentsurveydataonthe
growthoflive-streaminginChinabycreatingandexplaininganinformationalgraph.
?Procedures:
1)Providestudentswiththetableofdataonlive-streamingusernumbersandthe
percentageofinternetusersinChinaovertime.
2)Instructthemtocreatealinegraph,bargraph,orotherrelevantvisual.Andexplainthat
studentswillbeexplainingwhatthegraphdepictsandthekeytrendsinlive-streaming
adoption.
3)Haveeachstudentpresenttheirgraphtotheclass,includingsummaryofdataanddata
analysis.
4)Afterpresentations,leadadiscussionabouttheoverallgrowth,milestones,andpatterns
thatstudentshaveinterpretedfromthedata.
5)Wrapupbyrelatingtheriseoflive-streamingtothepotentialforlivecommercegrowth.
SampleSpeech
Goodmorning,everyone!Today,rilbepresentingagraphthatshowsthegrowthoflive-
streamingusersinChinaoverthepastfewyears.
Asyoucanseefrommybargraph,thenumberoflive-streamingusershasincreased
steadilysince2018.InJune2018,therewere425millionlive-streamingusersinChina,
makingup53%ofinternetusers.FlashforwardtoJune2021,andthenumberoflive-
streamingusersjumpedtoalmost638million,representingover63%ofChineseinternet
users.
Sowhatexplainsthisrapiddevelopmentoflive-streaming?Well,inmyopinion,itcomes
downtoafewkeyfactors.First,live-streamingallowsformoreinteractive,engaging
contentcomparedtotraditionalmedia.Viewerscanconnectwithhostsandotherfansin
realtime.
Second,live-streaminghasbecomeapopularnewformofentertainmentandsocial
activity,especiallyamongyoungergenerationsinChina.Theinteractivefeaturesappealto
MillennialsandGenZ.
Third,live-streaminghaspavedthewayforemerginge-commercemodelslikelive
commerce,wherehostscansellproductsdirectlytoviewers.Solive-streamingprovidesa
blendofentertainment,community,andshoppingpotential.
Insummary,thedataclearlyshowsthewidespreadpopularityoflive-streaminginChina.
Withmorethan600millionusers,thistechnologydemonstratesitsimpressivereachand
appeal.It'slikelythatlive-streamingandlivecommercewillcontinueinfluencingmedia
andretailacrossChinainthecomingyears.
Butwhatdoyouallthink?Doyouagreethegrowthwillpersist?Doeslive-streaminghave
thesamepotentialhere?I'mcurioustohearyourperspectives.Withthat,rilwrapupmy
presentation.Thankyouforlistening!
Linegraph
Alinegraphrevealstrendsorprogressovertimeandyoucanuseittoshowmanydifferent
categoriesofdata.Youshoulduseitwhenyouchartacontinuousdataset.
Piechart
Apiechartshowsastaticnumberandhowcategoriesrepresentpartofawhole一the
compositionofsomething.Apiechartrepresentsnumbersinpercentages,andthetotalsum
ofallsegmentsneedstoequal100%.
CuslomersbyMetnCompany
2tte<1044%),一
t
C-lev?4?>.44%)
Stei*nt<ll'??ni(70S%)
mouwao*mat
DotaHero
Bargraph
Abargraphshouldbeusedtoavoidclutterwhenonedatalabelislongorifyouhavemore
Columnchart
Useacolumncharttoshowacomparisonamongdifferentitems,ortoshowacomparisonof
itemsovertime.Youcouldusethisformattoseetherevenueperlandingpageorcustomers
byclosedate.
CustomersbyCloseDate
DotaHero
ScatterPlotChart
Ascatterplotchartshowstherelationshipbetweentwodifferentvariablesorreveals
distributiontrends.Usethischartwhentherearemanydifferentdatapoints,andyouwantto
highlightsimilaritiesinthedataset.Thisisusefulwhenyouarelookingforoutliersorfor
understandingthedistributionofyourdata.
CustomerHappinesbyResponseTime
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TimetoRespond
BubbleChart
Abubblechartissimilartoascatterplotinthatitshowsdistributionorrelationship.Thereis
athirddatasetshownbythesizeofthebubbleorcircle.
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SupplementaryActivities
1.Saleseverywhere
Thetextdiscussestheprevalenceofupsellingandothersalestacticsthatbombardconsumers
duringtransactions.Upsellingreferstothepracticeofpersuadingcustomerstopurchase
additionalproductsorservicesbeyondtheiroriginalintent.Theauthorexpresseshis
frustrationwiththepracticeofupselling,suchasbeingpromptedmultipletimestoaddan
applepiewhenorderingamealatMcDonald's.Hespeculatesthisstrategycouldspreadto
non-retailsituations,sarcasticallyimaginingadoctortryingtoupsellanunnecessary
appendectomyduringaroutineexam.
2.Story-telling
?Focus:Thistaskoffersanopportunityforstudentstosharepersonalanecdotesabout
beingconvincedtomakeunnecessarypurchases.Theywillreflectonexperiencesof
beingswayedbypersuasivesalestactics.
?Procedures:
1.Askstudentstotakeafewminutestothinkofatimetheyboughtsomethingtheydidnot
originallyintendto,duetopersuasivesalestactics.
2.Explaintheywillbecraftingashortstoryandsharingthisexperiencewiththeclass.They
shouldsetthescene,explainhowthesalespersonmadetheirpitch,andhowtheywere
convinced.
3.Haveeachstudentsharetheirstory.
4.Afterallstudentshavepresented,discusswhichsalestacticstheydescribedweremost
efi^ctiveormemorable.
5.Wrapupbyrelatingthesepersonalexperiencestotheproliferationofaggressivesales
strategiesdiscussedinthetext.
3.Pairwork
?Focus:Thistaskisdesignedtohavestudentsapplypersuasionstrategiestocompletea
salesdialog.Theywillwriteconvincingendingsthatdemonstratetechniquesforsellinga
product.
?Procedures:
1.Havestudentsworkinpairs.Explainthattheywillbecompletingasalesconversation
betweenasalesperson(A)andapotentialcustomer(B).
2.Providethedialogexcerpttoeachpair.Instructthemtobrainstormandwritetwodifferent
endingsthatshowthesalespersonpersuadingthecustomertopurchasethebrush.
3.Encouragestudentstodrawontacticslikeaddressingconcerns,emphasizingthebenefits,
etc.Remindthemtoemploythestrategiesdiscussedinclass.
4.Inviteafewpairstoperformtheirdesigneddialogfortheclass.
5.Afterallpairspresenttheirdialog,discusswhichendingismorepersuasiveandwhy.
6.Wrapupbycomparingthesalestechniquesstudentstook.
?SuggestedAnswers:
Ending1:
A:Ahmadam,thisbrushismadewithrevolutionaryfibersthatcanwithstandeventhe
toughesttangles.Thebristlesaredenselypackedtobrushmorehairatonce,savingyoutime
andeffort.
B:Well,Idohatedealingwithtanglesinthemorning...
A:Exactly!AndIcanseeyouhavelong,beautifulhairthatlikelygetsknottedeasily.This
brushwillhelpdetanglefasterandmoregently.Thebristlesaresosoft,youwon'tfeel
pullingortugging.
B:Hmm,Icouldusesomethinglikethat.Howmuchisit?
A:Foryou,just$19.99fortodayonl
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