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ForeignTradeEnglishCorrespondenceCourseware目錄CONTENTSBasicknowledgeofforeigntradeEnglishcorrespondenceForeigntradepracticaloperationprocessCommonexpressionsinEnglishcorrespondenceforforeigntrade目錄CONTENTSExampleAnalysisofForeignTradeEnglishResponseEtiquetteandPrecautionsforForeignTradeEnglishResponse01BasicknowledgeofforeigntradeEnglishcorrespondenceCHAPTERThepersonororganizationthatwritestheletterSenderThepersonororganizationthatreceivestheletterReceiverTheBasicElementsofResponseThedateoftheletteriswrittenDateSubjectSalutationThemaintopicorpurposeoftheletterTheformalmeetingatthebeginningoftheletter030201TheBasicElementsofResponseThemaincontentoftheletterBodyThemainpointorsummaryattheendoftheletterConclusionThesignatureofthesender,usuallywiththeirtitleSignatureTheBasicElementsofResponse

FormatofResponseBlockFormatEachpartoftheletterisformattedinaseparateparagraphModifiedBlockFormatSomepartsoftheletterareindented,whileothersarenotModifiedBlockFormatOnlytheopeningandclosingparagraphsareindentedLanguagethatispoliticalandrelevant,usingformalmeetingsandclosuresFormalLanguageLanguagethatiseasytounderstandandgetstothepointquicklyClearandConciseLanguagethatfocusesonthefactsandmeansemotionallanguageoropinionsObjectiveLanguagethatisdirectandtothepoint,avoidingunnecessarycomplexityorfusionDirectandClearTheLanguageCharacteristicsofCorrelation02ForeigntradepracticaloperationprocessCHAPTEREstablishingbusinessrelationshipsSearchingforpotentialcustomers:Utilizechannelssuchasexhibitions,onlineplatforms,andindustryassociationstofindpotentialcustomersandunderstandtheirneedsandpreferences.Establishcontact:establishcontactwithpotentialcustomersthroughemail,phone,orsocialmedia,introduceyourcompanyandproducts,andunderstandtheirneeds.Preliminarycommunication:Inthepreliminarycommunication,itisnecessarytounderstandthebasicinformationandneedsofthecustomerinordertobetterprovidethemwithservices.Determinecooperationintention:Basedonpreliminarycommunication,bothpartiescandeterminecooperationintention,layingthefoundationforfurtherbusinessnegotiations.InquiriesandRepliesClarifyinquirycontent:Afterreceivingacustomer'sinquiry,itisnecessarytoclarifythedetailsoftheinquiry,suchascontent,quantity,specifications,price,etc.,inordertoprovideanaccurateresponse.Providedetailedinformation:Basedoncustomerneeds,providedetailedproductinformation,prices,paymentmethods,etc.,andensurelanguageaccuracyandprofessionalism.Confirminquirycontent:Afterreplyingtothecustomer,itisnecessarytoconfirmtheotherparty'sinquirycontentagaintoensuremutualunderstanding.Trackingcustomerneeds:Timelytrackingcustomerfeedbackandneedsinordertorespondpromptly.QuotationandCounterbufferQuotationstrategy:Developareasonablequotationstrategybasedoncustomerneedsandmarketconditions.Quotationcontent:Thequotationshouldincludedetailssuchasproductprice,transportationcost,paymentmethod,etc.,toensurethatthequotationiscompetitive.Negotiationskills:Whenacustomerproposesacounteroffer,itisimportanttoflexiblyapplynegotiationskillsandstrivetoreachthemostfavorableagreement.Reachingconsensus:Aftermultiplecommunicationsandnegotiations,bothpartiesshouldmakeeveryefforttoreachaconsensusandlaythefoundationforfuturecooperation.OrderingandConfirmationConfirmorderdetails:Afterthecustomerplacesanorder,theyneedtoconfirmthedetailsoftheorderagain,suchasproductspecifications,quantity,deliverytime,etc.Signingthecontract:Afterbothpartiesreachanagreementonthedetailsoftheorder,aformalbusinesscontractshouldbesigned.Arrangeproductionanddelivery:Accordingtothecontractrequirements,timelyarrangeproductionanddeliverytoensuretimelydelivery.Confirmreceiptandpayment:Afterreceivingpaymentfromthecustomer,itisnecessarytoconfirmthereceiptandpaymentstatustoensurethesmoothcompletionofthetransaction.03CommonexpressionsinEnglishcorrespondenceforforeigntradeCHAPTERWeareinterestedinyourproductsandwouldliketoestablishbusinessrelationshipswithyouWebelievethatourproductsarehighlycompatiblewithyourandlookforwardtothepossibilityofworkingtogetherWehaveastrongdesiretodevelopbusinessrelationshipswithyouresteemedcompanyWewouldrecommendtheopportunitytobecomeyoursupplierandlookforwardtoyourfeasiblereplyCommonexpressionsforestablishingbusinessrelationshipsWewouldliketoknowifyoucarryanyproductsthatmeetourneedsThankyouforyourinquiryWewillgetbacktoyouassoonaspossiblewithourresponseCommonexpressionsforinquiriesandrepliesCanyoupleaseprovideuswithinformationaboutyourproducts,includingspecifications,prices,andavailability?Wehavereceivedyourinquiryandarecurrentlyprocessingit.WewillgetbacktoyouassoonaspossiblewithourreplyCommonexpressionsforquotaandbargaining01Wewouldliketoknowthepricesandtermsofpaymentforyourproducts02Weareinterestedinyourquotationandwouldliketonegotiatefurtherifpossible03Wefeelthatyourpriceisslightlyhighandareholdingthatyoucanlowerit04Thankyouforyourquotation,butwefeelthatitisnotinlinewithourexpectationsCouldyoupleaseprovideabetteroffer?WewouldliketoplaceanorderforyourproductsandconfirmthedetailsoftheorderWehavereceivedyourorderandwillprocessitassoonaspossibleThankyouforyourpatientWeregrettoinformyouthatwecannotacceptyourorderduetoinsufficientstockWeapologizeforanyinconveniencecausedandsuggestthatyouchooseotheravailableoptionsWehavedecidedtopurchaseyourproductsandwouldliketoconfirmtheorderandthetermsofpaymentCommonexpressionsfororderingandconfirmation04ExampleAnalysisofForeignTradeEnglishResponseCHAPTERTheimportanceofestablishingbusinessrelationshipsIninternationaltrade,establishingstablebusinessrelationshipsiscrucialforlong-termcooperation.Throughlettercommunication,bothpartiescanunderstandeachother'sneeds,expectations,andbusinessscope,layingthefoundationforfuturecooperation.要點一要點二TypicalexamplesentenceWeareinterestedinyourproductsandwouldliketoestablishalongtermbusinessrelationshipwithyourcompanyCanyoupleaseprovideuswithmoreinformationaboutyourcompanyandproducts?AnalysisofEstablishingBusinessRelationshipExamplesIninternationaltrade,onepartyusuallyinquiresaboutproducts,prices,anddeliveryconditionsfromtheotherpartythroughletters.Respondingtoinquiriesisanopportunitytoshowcasethecompany'sstrengthandprofessionalism,whichcanhelpfacilitatetransactions.ThenecessityofinquiryandresponseWehavereceivedyourinquiryandwouldliketoofferyouourproductsatthefollowingprices:ProductA:$10,ProductB:$15,ProductC:$20PleaseletusknowifyouareinterestedinanyofourproductsTypicalexamplesentenceAnalysisofInquiryandResponseExamplesQuotationandnegotiationskillsIninternationaltrade,quotationandnegotiationarecrucialstepsinfacilitatingtransactions.Areasonablequotationandflexiblenegotiationskillscanhelpachieveasatisfactorytransactionforbothparties.TypicalexamplesentenceWehavereceivedyourquotationandwouldliketonegotiatethetermsofpaymentanddeliverywithyouPleaseletusknowifyouarewillingtonegotiatewithusExampleanalysisofquotaandbargainingAnalysisofOrderingandConfirmationExamplesIninternationaltrade,oncebothpartiesreachanagreementontransactionterms,thebuyerusuallyplacesanorderthroughaletterandthesellerconfirmstheorder.Thisprocessensurestheformalizationandlegalizationoftransactions.TheimportanceofplacingandconfirmingordersWehavedecidedtoplaceanorderfor1000unitsofProductAwithyouPleaseconfirmtheorderandsendustherelevantdocumentsforpaymentanddeliveryTypicalexamplesentence05EtiquetteandPrecautionsforForeignTradeEnglishResponseCHAPTEREtiquetteofLettersandTelecommunicationsUseformallanguage:Whenwritinglettersormakingtelephonecalls,useformallanguagetoshowrespectandprofessionalismAvoidingusingcolloquiallanguageorabbreviationsAddresstherecipientproperty:Usethecorrecttitleandnameoftherecipient,suchas"DearMr./Ms.[Name]."Ifyouarewritingtoacompany,usethecompanynameandthenameofthedepartmentorindividualyouareaddressingBeclearanddecide:StateyourpurposeclearlyandbedecideinyourcommunicationAvoidusinglongwindedorvaguelangua