調(diào)試所-管理雜談.ppt

1、管理雜談四川省電力調(diào)整試驗(yàn)所鍋爐室,管理學(xué)方面某些概念要點(diǎn) Concept 團(tuán)隊(duì)Team Work 時間管理 Time Management 文化建設(shè) Culture Construction 企業(yè)文化建設(shè)案例 Case Analysis,1.管理學(xué)方面某些概念要點(diǎn) Concept,領(lǐng)導(dǎo)Leader-Leadership -To do the right thing做正確的事 -Guide or direct (group/movement) 管理者M(jìn)anager-Management -To do the thing right把事做正確 下屬Subordinate-Execution -B

2、y Industry Standard根據(jù)標(biāo)準(zhǔn)把事做到位,2. 團(tuán)隊(duì)Team Work,What is a Team?什么是團(tuán)隊(duì)？,“A small number of people with complementary skills who are committed to a common purpose, performance goals and approach for which they hold themselves mutually accountable.” “致力于共同的信念、共同的績效目標(biāo)和工作方法，彼此依賴，能力互補(bǔ)的一小群人?！?Critical Areas for

3、 Teams團(tuán)隊(duì)的重要方面,Goals 目標(biāo) Roles 角色 Process 過程 Relationships 關(guān)系,4 Stages of Team Formation團(tuán)隊(duì)形成的四個階段,Forming 形成 Storming 風(fēng)暴 Norming 規(guī)范 Performing執(zhí)行,Forming 形成階段,The initial stage of team development. 團(tuán)隊(duì)建設(shè)的最初階段。 Members concerned about task issues goals to be accomplished, their role, what others expect o

4、f them and how much energy they will have to invest. 團(tuán)隊(duì)成員關(guān)心任務(wù)問題，需要達(dá)到什么目標(biāo)，他們的角色是什么，對他們的期望是什么，以及他們必須投入多大的精力。 Relationship issues center around trust and how open and honest they should be with other team members.關(guān)系問題集中在信任度和他們與其他團(tuán)隊(duì)成員間的開放度與誠實(shí)度。 Leader actions should be directed toward decreasing member

5、anxiety.領(lǐng)導(dǎo)者應(yīng)該采取行動減少團(tuán)隊(duì)成員的焦慮感。,Storming 風(fēng)暴階段,Members begin to have conflicts over goals and personalities. 團(tuán)隊(duì)成員開始因?yàn)槟繕?biāo)與個性發(fā)生沖突。 Taskrelated concerns are gaining consensus on what to accomplish (goals) and finalizing preparations for achieving agreed upon tasks. 在應(yīng)該完成什么樣的任務(wù)和完成準(zhǔn)備工作等與任務(wù)相關(guān)的方面達(dá)成一致意見。 Relatio

6、nship concerns are resolving dependency issues and conflict, as well as negotiating roles and forming coalitions. 與關(guān)系相關(guān)的問題集中在解決信賴問題和沖突、商討成員角色以及通力合作等方面。 Leader needs to deal with role and conflict issues, manage dependency and facilitate consensus building. 領(lǐng)導(dǎo)需要處理角色與沖突問題，促進(jìn)相互依賴和推動達(dá)成一致意見。,Norming 規(guī)范階段

7、,The first stage in which members are primarily task-focused, concerned with accomplishing the task and collective problem solving. 團(tuán)隊(duì)成員以任務(wù)為核心、關(guān)心任務(wù)的完成以及集體解決問題的第一階段。 Methods of working can be fully agreed upon in this stage. 在這一階段，工作方法能夠達(dá)成完全一致。 In the relationship area, members are concerned with enc

8、ouraging conformity and controlling deviance. 在關(guān)系方面，團(tuán)隊(duì)成員注重鼓勵達(dá)成一致、控制反常狀況的出現(xiàn)。 Leaders need to ensure they are providing the opportunity for involvement by all and encouraging mutual learning. 領(lǐng)導(dǎo)應(yīng)該確保團(tuán)隊(duì)成員所有的人都參與進(jìn)來并鼓勵相互學(xué)習(xí)。,Performing 執(zhí)行階段,The team is most mature at this stage.這一階段團(tuán)隊(duì)最為成熟。 Members are coll

9、ectively evaluating how the team is performing, and identifying and implementing self-corrective actions for areas needing improvement. 團(tuán)隊(duì)成員共同評價(jià)團(tuán)隊(duì)的業(yè)績，在需要改進(jìn)的地方能夠自我識別并實(shí)行改進(jìn)。 In the relationship area, members are experimenting with new freedom from team sanctions and the team is benefiting from this new

10、found creativity. 在關(guān)系方面，團(tuán)隊(duì)成員從團(tuán)隊(duì)的規(guī)則中體會到了新的自由，團(tuán)隊(duì)從新發(fā)現(xiàn)的創(chuàng)造性中獲益。 Leaders in these situations should merely point out problems, facilitate team process as required and otherwise fade into the background. 領(lǐng)導(dǎo)只需要指出問題所在，推動團(tuán)隊(duì)按照需要前進(jìn)，或者隱入后臺。,6 Characteristics of Effective Teams高效團(tuán)隊(duì)的六個特征,Clarity and acceptance of

11、teams purpose, vision, mission, goals and tasks. 明確并接受團(tuán)隊(duì)的意圖、愿景、使命、目標(biāo)與任務(wù)。 Clear roles and work assignments. 明確的角色與工作分配。 Appropriate decision-making processes. 適當(dāng)?shù)臎Q策制定程序。 Team self-assessment. 團(tuán)隊(duì)的自我評估。 Active involvement by and informality among team members. 團(tuán)隊(duì)成員的積極參與和非正式交往。 Trustful, open and honest

12、 communications. 信任、開放與誠實(shí)的交流。,What is Trust?何為信任？,The belief that those on whom we depend will meet our positive expectations of them.對我們所依賴的人能滿足我們的積極期望的信念。,A Trust-Building Model信任建立模型,Achieve Results 取得成效,信任,Organizational Structure 領(lǐng)導(dǎo)風(fēng)格,Culture 文化,Act with Integrity 正直地行動,Leadership Style 結(jié)構(gòu),Demo

13、nstrate Concern 表達(dá)關(guān)懷,Imperatives 必要條件,Key Organizational Factors 關(guān)鍵組織因素,Key Organizational Factors關(guān)鍵的組織因素,Leadership Style 領(lǐng)導(dǎo)風(fēng)格 Structure組織結(jié)構(gòu) Culture 文化,3.時間管理 Time Management,重要緊急,不重要緊急,不重要不緊急,重要不緊急,重要性,緊迫性,4.文化建設(shè) Culture Construction,宗教（佛教/道教/儒家/中庸/基督ect.) 非精神的物質(zhì)的價(jià)值取向 70%認(rèn)同性 融合性,5.企業(yè)文化建設(shè)案例 Case Analysis,漢勝工業(yè)設(shè)備（上海）有限公司企業(yè)文化建設(shè),宋廣森漢勝(上海)公司成都辦事處 Email: TEL: +86-28-8619-9277 FAX: +86-28-8619-9341 CELL: +86-134-0848-2277,漢勝工業(yè)設(shè)備（上海）有限公司簡介,Office Entity,公司發(fā)展中管理面臨的問題,Head flow from management team Performance go down,漢勝(上海)公司企業(yè)文化建設(shè)的必要性,標(biāo)識,規(guī)則，制度,行為方式,核心價(jià)值觀,核心價(jià)值