華為-企業(yè)發(fā)展戰(zhàn)略項目建議書

1、1.1 table of contents1. introduction-2. huawei business requirements for configuration platform project-3. oracle profile-3.1 oracle profile-3.2 oracle successful cases- 4. proposed solution for huawei-4.1 proposed application-4.1.1 project scope-4.1.2 integration and interface-4.1.3 oracle configur

2、ation product roadmap- 4.2 hardware and network requirements-5. oracle sellingpoint implementation plan-6. proposed training and knowledge transfer-6.1 oracle education service-6.2 training draft-7. proposed support and maintenance program- 7.1 objectives-7.2 process of oracle support-7.3 technical

3、support-7.4 organization of oracle world wide support-7.5 overview of oracle chinas support-7.6 how to get oracles support-7.7 oracle software support service-8. quotation- appendixappendix a oracle sellingpoint: generating top_line results from your oracle applications investment (top_line_growth.p

4、df)appendix b datasheet on oracle sellingpoint (ds_osp_42.pdf)appendix c datasheet on oracle sellingpoint developer (ds_ospdeveloper.pdf)appendix d datasheet on oracle sellingpoint internet (ds_ospinternet_42.pdf)appendix e oracle sellingpoint customers rave (osp_raves)appendix f oracle sellingpoint

5、 configurator deployment methodology (ospc deployment methodology.pdf)下載更多免費咨詢報告，盡在1.2 1 introductionhuawei huawei has invited a number of firms to propose for the implementation of huaweis configuration platform project. oracle is truly appreciative of being selected as one of the firms asked to pr

6、opose.our main proposal sets out in detail our response to huaweis request for quotation (rfq). partnering with oracle, huawei is assured the best possible success for the configuration platform project in terms of technology, applications, business and process know-how, and delivery of results.an i

7、ntegrated and functionally rich configuration solution, as is detailed in our proposal, will allow huawei to analyze and prioritize its investment in products and services that add value to huawei.huawei is looking for a long term relationship with a partner to work toward its business objectives an

8、d goals. this partner must:n possess strong local implementation and support team.n possess significant experience within the telecom industry.n have expertise and experience in successful large-scale turnkey systems implementations.n have a proven track record as a world class systems implementor,

9、specifically with respect to project management, applications integration, and enabling infrastructure.we feel confident that we can demonstrate to huawei that oracle has the experience, skills, and solutions to assist huawei in meeting its business objectives and goals.oracle is truly delighted to

10、be able to present this proposal to huawei.1.3 2 huawei business requirements 1.3.1 2.1 huawei company overviewestablished in 1988, huawei is a company that specializes in research and development of telecom products as well as their production and marketing. with a total sale of 1.2 billion us doll

11、ars in 1998, huawei ranked first in china's market share. its access network secured seventy percent market share. among its over 11,000 staff members, of whom eighty-five percent are university graduates, forty percent are engaged in r&d and thirty-five percent in marketing and after-sales

12、services. huawei has set up representative offices and customer service centers in the large cities across 33 provinces or municipalities domestically. it also has two subsidiary institutions in beijing and shanghai. besides a joint venture in russia, the company has established representative offic

13、es in hong kong, russia, the united states, the middle east, african, south asian and south american countries as well. its products have been sold in more than 11 countries or regions. research and development (r&d) is very important to any hi-tech company. huawei allocates no less than ten per

14、cent of its sales income into r&d each year. in 1998, its r&d fund totaled 106 million us dollars and is estimated to be 180 million us dollars in 1999. now there are over 4,000 experts and technicians devoted to r&d in huawei, of whom seventy percent are master or doctor graduates or po

15、stdoctoral researchers. the self-developed products of huawei can be divided into four categories: wired, wireless, data communications and power supply products - ranging from switching, transmission, mobile communications, intelligent network, supporting network, data communications, atm and termi

16、nal products to other key telecom technology fields. with its independently developed core technology, huawei has become an all-round supplier of digital telecom equipment. the most important of all is that huawei products are based on its independently designed ic chips. its 0.25um asic designing c

17、apability has enabled huawei to become one of the most advanced in this field in the world. china is the second largest telecom market in the world. the investment in telecom infrastructure values 36.3 billion us dollars. china's telecom equipment market is also the most competitive one open to

18、the whole world in which lucent, siemens, ericsson, nec, motorola, alcatel and nortel joined successively. in this fierce competition environment, huawei's major products have taken between twenty to thirty percent market share. for some products, the market share is even as high as seventy perc

19、ent. besides, its switching equipment, supporting network and intelligent network have become more and more widely used in high-level networks.in the international market, huawei products have entered the telecom networks of more than 11 countries or regions such as usa, brazil, russia, lithuania, u

20、zbekistan, bulgaria, kenya and hong kong, etc. in addition to this, huawei is currently operating representative offices in more than 30 countries or regions in the world.this is an amazing story of progress of a chinese hi-tech company. the longest journey to success has just been started with an a

21、im to become a world class professional telecom equipment manufacturer. we, at huawei, are working to fulfill that desire. on the basis of the latest statistics, the annual revenue in 1999 has been ensured to reached to 1.5 billion us dollars.1.3.2 2.2 huawei business requirements currently huawei h

22、as a large amount of configuration business to deal with every day, these configuration business typically includes the following phases:(1) collect telecom users order requirements by sales representatives on the spot of sales;(2) user order requirement analyzing;(3) generation of configuration des

23、ign for telecom equipment or solutions;(4) generation of commercial quote(in format of lotus 1-2-3, lotus wordpro, lotus freelance and microsoft word, excel, powerpoint) based on configuration solutions and prices of components involved in the configuration design;(5) generation of commercial bid(in

24、 format of lotus 1-2-3, lotus wordpro, lotus freelance and microsoft word, excel, powerpoint) which includes configuration design and commercial quote;(6) examination of the generated configuration design;(7) examination of the signed commercial contract;project objective:the objective of this “conf

25、iguration platform” project is to:(1) re-engineering the process and operational mode of the current sales chain;(2) standardize the current legacy systems to the most advanced sales chain software suite within the scope of telecom industry;(3) support several other parallel enterprise systems like:

26、 ipd(integrated product development) and isc(integrated supplying chain);project scope:(1) business scope:the project will overlap a series huaweis current selling chain business domains and will make a far-reaching influence and revolutionary transformation to current business operation mode of the

27、se business domains, these business domains are listed below:a. collection of telecom users order requirements;b. user requirement analysis;c. configuration design of total solutions including product and service;d. commercial quote based on configuration design and price of the components involved

28、in the configuration design;e. formal commercial bid of the total solutions including quotes and configuration design;f. examination of the total solutions before formally submitting to final user;g. examination of final contract signed between huawei and the final user; (1) user scope:this project

29、will bring a profound influence to a broad user scope which contains almost all of huaweis sales relevant staffs involved in selling chain business, this user scope includes direct sales force which contains sales representatives who works on the sales spot and face direct to final users; sales supp

30、ort force who work in sub sales offices, overseas sales agencies, etc; system maintenance engineers whose responsibilities are ensure the system to operate normally and smoothly by the means of technique.(2) geography scope:this “configuration platform” project will take a active role and make a far

31、-reaching influence within a broad geography scope including all huaweis sales bureaus, sales sub offices and overseas agencies. the 2 figures listed below demonstrate the geography scope of this project: figure 1: domestic sales network system of huawei technologies global world sales network syste

32、m of huawei technologiesapplication scale(1) present:total 2300-2400 sales relevant staffs will be involved by this “configuration platform” project including 2000 direct sales force and 300-400 sales support force. (2) in future( 3-5 years ):according to enterprise regulation for 3-5 years in futur

33、e, the application scale will expand to total 5500 sales relevant staffs including about 5000 direct sales force and 500 sales support force. current it backbone/legacy:(1) it backbone:business platform: oracle application r10.7 is currently used as huaweis standard erp systemoffice platform: lotus

34、notes/domino and smartsuite are currently adopted as huaweis standard office systemnetwork protocol: tcp/ipnetwork type: wan for intranet with ddn as the standard connection media between headquarter(in shenzhen) and branch offices(domestic)enterprise server type: huawei adopts server of sun as the

35、standard enterprise serverdatabase: oracle 7.3.4 is currently used by huaweis erp system and oracles 8i will be hopeful upgrade objective, besides oracle, supplier can choose ms sql server7.0 as the candidate databaseoperating system: huawei recommend supplier to choose ms windows nt 4.0 as the syst

36、em ostechnical architecture: 3 layers client / server architecture is currently adopted by huaweis intranet system, including: db server as the layer1, several app servers as the layer2 and numerous clients as the layer3(2) legacy:huawei has currently 2 legacy systems “netstar” and “asms”. “netstar”

37、 supports the business of configuration design for total solutions provided to final users and automatic generation of business quote included in total solutions for huaweis; while “asms” supports business of examination of solutions generated before submit to final users. existing weekness of legac

38、y systems: both “netstar” and “asms” have the obvious weekness, they are:a. currently support only 2 kinds of telecom products of huaweis total 15 kinds of products, “switching system” and “access network”;b. lack necessary interfaces with erp system and future pdm system, therefore these 2 legacy s

39、ystems exits like information “islands” in fact;1.4 3 oracle profile1.4.1 3.1 oracle profileoracle corporation, a $9.1 billion company with headquarters in redwood shores, california, usa, was founded in 1977 and is the worlds leading supplier of information management software. it is the worlds lar

40、gest supplier of software company. oracle has over 30,000 employees in 145 countries . in 1999, oracle has over 9.1 billion revenue with 26% growth rate and application is accounted over 2.0 billion and is growing up with 45%. oracle headquarter phone is 650/506-700, the web address is . oracle bega

41、n with a vision of finding faster, easier, less expensive and more powerful ways to manage and access information, and for nearly two decades oracle has rigorously pursued that vision. oracle built the first commercial relational database system. oracle core product is the oracle8 database, a powerf

42、ul data warehouse system capable of supporting nearly every major computer language as well as text, images, audio and video. in addition to the oracle 8 database, oracle offers tools, applications, education and consulting services. oracles tools provide forms generation, sophisticated reporting an

43、d graphics, comprehensive data communications, and intelligent text management. the companys growing line of applications for industry and government include packages for financial management, manufacturing and human resources.moreover, oracle supports complex decision support systems (dss) as well

44、as rigorous on-line transaction processing applications (oltp), even applications that require simultaneous dss and oltp access to the same critical data. with nearly about 5,000 customers worldwide, oracle applications include more than 30 integrated modules for financial management , supply chain

45、management, manufacturing, project systems, sales force automation and human resources management , and won datamations product of the year for packaged applications for 1997.best known for its database technology and erp applications, oracle has moved rapidly into the expanding configuration platfo

46、rm market during the past few years. with the release of oracle configuration platform version 3.0 in 1998, and a subsequent release (3i) in mid-1999, oracle brings a mature configuration platform solution to the market. the company currently has more than 800 customers who have implemented or are c

47、urrently implementing one of these two versions. current customers include american electric power, american management association, ameritech, british telecom, motorola, nokia, beneficial life, principal financial group, trm, and shophome.in summing up, oracle is the only one to provide application

48、, database, development tools and services in “one stop” and is the leader in above area. oracle system china inc. , entering the chinas market in 1985 , is formally established in 1989. in china, oracle employed approximately 300 people and is represented in beijing (head office, phone number 62181

49、155, fax number 62184299/78893), shanghai ( phone number 63859931, fax number 63850210/11), guangzhou (phone number 87780378, fax number 87754786), chengdu (phone number 6662222, fax number 6661893). in 1994, oracle grouped china, hong kong and taiwan into greater china region, which empower the coo

50、peration of chinese. now, oracle worldwide is as “ one firm” to fully utilize the global resources to provide higher quality for our customers.figures on oracle.1.4.2 number of company employees (total) for each of the last five (5) years.full time employees - current - 41,0001998 - 36,8021997 - 29,

51、4311996 - 23,1131995 - 16,8821.4.3 number of company employees (development engineers only) for each of the last five (5) years. development - current - 6,0001998 - 4,8261997 - 3,9701996 - 3,1251995 - 2,348note - oracles crm development organization has grown to >800 in the past 12 months (from &

52、lt;100).1.4.4 3.2 oracle successful casesl overseas sellingpoint clients reference nokianokia finland oulu are oracle sellingpoint customer. the division is base stations. nokia are using release 4.0 sellingpoint. they have deployed this as mobile users . they have over 200 users in 23 different cou

53、ntries servicing 5 different factories. this application has been live for over 2 years and is a great success for nokia.customer contact: jukka kukkonen email:jukka.kukkonenmobile +358 40 546 7258. please refer to appendix e: oracle sellingpoint customers rave for more sellingpoint solution references.l oracle erp client reference in china.oracle has had many successful cases in