ISOTS169492016標(biāo)準(zhǔn)條款結(jié)構(gòu)

1、ISO/TS16949:2016標(biāo)準(zhǔn)條款結(jié)構(gòu)0.1總則0.2質(zhì)量管理原則0.3過(guò)程方法0.4與其他管理體系標(biāo)準(zhǔn)的關(guān)系0.5本技術(shù)規(guī)范的目標(biāo)1范圍2規(guī)范性引用文件3術(shù)語(yǔ)和定義3.1汽車行業(yè)的術(shù)語(yǔ)和定義4組織環(huán)境4.1理解組織及其環(huán)境4.2理解相關(guān)方的需求和期望4.2.1理解相關(guān)方的需求和期望-補(bǔ)充4.3確定質(zhì)量管理體系范圍4.3.1確定質(zhì)量管理體系范圍-補(bǔ)充4.3.2顧客特殊要求4.4質(zhì)量管理體系及其過(guò)程4.4.1（僅章節(jié)號(hào)）4.4.1.1Conformanceofproductsandprocesses4.4.1.1.1Productsafety4.4.1.2Outsourcedprocess

2、es4.4.2（僅章節(jié)號(hào)）5領(lǐng)導(dǎo)作用5.1領(lǐng)導(dǎo)作用和承諾5.1.1總則5.1.1.1Corporateresponsibility5.1.1.2Processefficiency5.1.1.3Processowners5.1.2以顧客為關(guān)注焦點(diǎn)5.2方針5.2.1質(zhì)量方針的制定5.2.2質(zhì)量方針的溝通5.3組織的角色、職責(zé)和權(quán)限5.3.1組織的角色、職責(zé)和權(quán)限-補(bǔ)充5.3.2Conformitytoproductrequirementsandcorrectiveactions6策劃6.1應(yīng)對(duì)風(fēng)險(xiǎn)和機(jī)遇的措施6.1.1（僅章節(jié)號(hào)）6.1.2（僅章節(jié)號(hào)）6.1.2.1Riskanalysis6.1

3、.2.2Contingencyplans6.2質(zhì)量目標(biāo)及其實(shí)現(xiàn)的策劃6.2.1（僅章節(jié)號(hào)）6.2.2（僅章節(jié)號(hào)）6.2.2.1質(zhì)量目標(biāo)及其實(shí)現(xiàn)的策劃-補(bǔ)充6.3變更的策劃7支持7.1資源7.1.1總則7.1.2人員7.1.3基礎(chǔ)設(shè)施7.1.3.1Plant,facility,andequipmentplanning7.1.4過(guò)程運(yùn)行環(huán)境7.1.4.1過(guò)程運(yùn)行環(huán)境-補(bǔ)充7.1.5監(jiān)視和測(cè)量資源7.1.5.1總則7.1.5.1.1MSA7.1.5.2測(cè)量溯源7.1.5.2.1Calibration/verificationrecords7.5.1.3實(shí)驗(yàn)室要求7.5.1.3.1內(nèi)部實(shí)驗(yàn)室7.5.1

4、.3.2外部實(shí)驗(yàn)室7.1.6組織的知識(shí)7.2能力7.2.1培訓(xùn)7.2.1.1在職培訓(xùn)7.3意識(shí)7.3.1Awareness-supplemental7.3.2Emploveemotivationandempowerment7.4溝通7.5形成文件的信息7.5.1總則7.5.1.1QMSdocumentation7.5.1.2Qualitymanual7.5.2創(chuàng)建與更新7.5.3形成文件的信息的控制7.5.3.1（僅章節(jié)號(hào)）7.5.3.2（僅章節(jié)號(hào)）7.5.3.2.1Recordretention7.5.3.2.2Engineeringspecifications8運(yùn)行8.1運(yùn)行策劃和控制8.

5、1.1運(yùn)行策劃和控制-補(bǔ)充8.2產(chǎn)品和服務(wù)的要求8.2.1顧客溝通8.2.1.1Customercommunicationsupplemental8.2.1.2Customercommunicationtraining8.2.2與產(chǎn)品和服務(wù)的要求的確定8.2.2.1Determiningtherequirementsrelatedtoproductsandservices-supplemental8.2.3與產(chǎn)品和服務(wù)的要求的評(píng)審8.2.3.1（僅章節(jié)號(hào)）8.2.3.1.1Reviewoftherequirementsforproductsandservicessupplemental8.2.

6、3.1.2Customer-designatedspecialcharacteristics8.2.3.1.3Organizationmanufacturingfeasibility8.2.3.2（僅章節(jié)號(hào)）8.2.4產(chǎn)品和服務(wù)要求的更改8.3產(chǎn)品和服務(wù)的設(shè)計(jì)和開(kāi)發(fā)8.3.1總則8.3.1.1Designanddevelopmentofproductsandservicessupplemental8.3.2設(shè)計(jì)和開(kāi)發(fā)策劃8.3.2.1Multidisciplinaryapproach8.3.2.2Planningfordesignanddevelopment-training8.3.2.3Pr

7、oductdesignskills8.3.3設(shè)計(jì)和開(kāi)發(fā)輸入8.3.3.1Productdesigninput8.3.3.2Manufacturingprocessdesigninput8.3.3.3Specialcharacteristics8.3.4設(shè)計(jì)和開(kāi)發(fā)控制8.3.4.1Monitoring8.3.4.2Designanddevelopmentvalidation8.3.4.3Prototypeprogramme8.3.4.4Productapprovalprocess8.3.5設(shè)計(jì)和開(kāi)發(fā)輸出8.3.5.1Designanddevelopmentoutputs-supplemental

8、8.3.5.2Manufacturingprocessdesignoutput8.3.6設(shè)計(jì)和開(kāi)發(fā)更改8.3.6.1Designanddevelopmentchanges-supplemental8.4外部提供過(guò)程、產(chǎn)品和服務(wù)的控制8.4.1總則8.4.1.1General-supplemental8.4.1.2Supplierselectionprocess8.4.1.3Customer-directedsources8.4.2控制類型和程度8.4.2.1Typeandextentofcontrol-supplemental8.4.2.2Statutoryandregulatoryrequi

9、rements8.4.2.3Supplierqualitymanagementsystemrequirements8.4.2.3.1Productswithembeddedsoftware8.4.2.4Suppliermonitoring8.4.2.4.1Second-partyaudits8.4.2.5Supplierdevelopment8.4.2.5.1Supplierqualitymanagementsystemdevelopment8.4.2.5.2Supplierperformancedevelopment8.4.3外部供方的信息8.4.3.1Informationforexter

10、nalproviders-supplemental8.5生產(chǎn)和服務(wù)提供8.5.1生產(chǎn)和服務(wù)提供的控制8.5.1.1Controlplan8.5.1.2Standardizedworkoperatorinstructionsandvisualstandards8.5.1.3Verificationofjobset-ups8.5.1.4Verificationaftershutdown8.5.1.5Totalproductivemaintenance8.5.1.6Managementofproductiontoolingandmanufacturing,test,inspectiontooling

11、andequipment8.5.1.7Productionscheduling8.5.2標(biāo)識(shí)和可追溯性8.5.2.1標(biāo)識(shí)和可追溯性-補(bǔ)充8.5.3顧客或外部供方的財(cái)產(chǎn)8.5.4防護(hù)8.5.4.1Preservation-supplemental8.5.5交付后的活動(dòng)8.5.5.1Feedbackofinformationfromservice8.5.5.2Serviceagreementwithcustomer8.5.6更改控制8.5.6.1Changecontrol8.5.6.1.1Controlofbypassedprocesses8.6產(chǎn)品和服務(wù)的放行8.6.1產(chǎn)品和服務(wù)的放行-補(bǔ)充8.

12、6.2Layoutinspectionandfunctionaltesting8.6.3Appearanceitems8.6.4Verificationandacceptanceofconformityofexternallyprovidedproductsandservices8.6.5Statutoryandregulatoryconformity8.6.6Acceptancecriteria8.7不合格輸出的控制8.7.1（僅章節(jié)號(hào)）8.7.1.1Customerauthorizationforconcession8.7.1.2Controlofnonconformingproductc

13、ustomerspecifiedprocess8.7.1.3Controlofsuspectproduct8.7.1.4Controlofreworkedproduct8.7.1.5Customernotification8.7.1.6Non-conformingproductdisposition8.7.2（僅章節(jié)號(hào)）9績(jī)效評(píng)價(jià)9.1監(jiān)視、測(cè)量、分析和評(píng)價(jià)9.1.1總則9.1.1.1Monitoringandmeasurementofmanufacturingprocesses9.1.1.2Identificationofstatisticaltools9.1.1.3Knowledgeofb

14、asicstatisticalconcepts9.1.2顧客滿意9.1.2.1Customersatisfaction-supplemental9.1.3分析與評(píng)價(jià)9.1.3.1Prioritization9.2內(nèi)部審核9.2.1（僅章節(jié)號(hào)）9.2.2（僅章節(jié)號(hào)）9.2.2.1Internalauditprogramme9.2.2.2Qualitymanagementsystemaudit9.2.2.3Manufacturingprocessaudit9.2.2.4Productaudit9.2.2.5Internalauditorqualification9.3管理評(píng)審9.3.1總則9.3.1.1Qualitymanagementsystemperformance9.3.2管理評(píng)審輸入9.3.2.1Managementreviewinputs-supplemental9.3.3管理評(píng)審輸出9.3.3.1Managementreviewoutputs-supplemental10改進(jìn)10.