國家開放大學(xué)電大本科【管理英語4】期末試題及答案【d卷號：1389】

國家開放大學(xué)電大本科《管理英語4》期末試題及答案7（試卷號：1389）一、 交際用語（每小題2分，共10分）1-5題:選擇正確的語句完成下面對話，并將答案序號寫在答題紙上。L—Thisprojectistoobigformetofinishontime.Pleasedomeafavor.B.Youmayaskforhelp.C.T11giveyouahand.一rdlikeawake-upcallat7:00a.m.,please!—K,youwillcertainlymakeitB.I'11makesureyougetoneC.justdowhatyoulike—Terriblysorrytointerrupt,butmayIuseyourdictionary?—Yes,ofcourseB.itdoesn,tmatterc.nohurry一1think1havemadeagreatmistake.Idon，tthinkso,Youreallymadeanerror.B.1don'tthinkso.It'sreallyterrible.c.Idon'tthinkso.It'snotyourfault.—I"dliketohavethisfilmdeveloped.What'sit?B.MayIhelpyou?C.whatdoyouwant?二、 詞匯與結(jié)構(gòu)（每小題2分，共30分）6-20題:閱讀下面的句子，從三個(gè)選項(xiàng)中選出一個(gè)能填入空白處的正確選項(xiàng)，并將答案序號寫在答題紙上。thereissmoke,thereisfire.IfWhenWhereTheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions_employthebestpossibleworkers.howtoB<onwhattoC.onhowtoCreativity,especially_whichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.thatthose/Onhearingthenewsofthemajorexamagain,thegirlburstintotears.herhavingfailedshefailedherbeingfailed10.Itisthroughenthusiasmandquietintensitywetransformcreativityandvisionintothetechnologies.that/whichILIwouldrecommendthatyou_onfollowingthroughwithprojects.workedworkwouldwork—theimportanceofEnglish,weshouldputmoreeffortintoitandtrytolearnitwell.GaveGivingGivenHewillwritetomeassoonashe_home.willhavereturnedBereturnsC.willreturnLindawalkedatthehead,byhercolleagues.followedfollowingtofollow wecan"tcompeteintermsofsize>Idobelieveweholdanadvantageintermsofdedicationtocustomerservice.ThereforeButAlthoughWe'veaskedthedesignersweusedbeforeto_upwithsomedesignsforehurrygetAnagreementwasreachedonthe_ofmutualrespectandmutualinterest.basicbasebasisAllthe_guestsareseatedinthefrontrow.distinguishingextinguishingdistinguishedPleaseaskthesolicitorwhathis_wouldbetotakethecasetocourt.farefeesalaryYoucan"t_tositback一eventhoughitmightbetempting.affordstandwilling三、閱讀理解（每小題4分，共40分）21-25題:閱讀下列短文，從A、B.C三個(gè)選項(xiàng)中選出-一個(gè)正確答案，并將答案序號寫在答題紙上。Passage1Ifthere，sonewordthatcapturestheessenceofwhatisoccurringintheworldtoday,it，s“change.”Downsizing,reorganizing,andcuttingcosts,arenowthenormforsurvival.Noindustryisexempt.Eventhemostconservativeinstitutionsareundergoingsignificantchangejusttosurvive.Changemanagementhasalwaysbeenanissueofdebateamongstscholars:howcanemployerscreatesuitableconditionsforasuccessfulchangeprocess?Andwhatcanemployeesdotogetthroughit?Tipsfordealingwithchangeintheworkplace.?Makeyourselfawarethatchangehappens:ithappensinpersonallife,ithappensinyourprofessionallife.Youcannotliveinthepast,sodenyingthatchangecouldoccuronlymakesthingsmorecomplicatedforyou.?Stayalertintheworkplace:knowwhatishappeningaroundyou.Whenyoucomeacrosscluesthathintchangeisontheway,acknowledgethem!?Maintainopencommunicationchannels:Don'tlaybackandexpectthingstopassyoubysmoothly.Youneedtogetacquaintedwiththeoccurringchanges.Seekmoredetailsfromyourmanagementandpeerstoformanaccurateunderstandingofthematter.Betransparentandhonestaboutyourfears:dealingwiththeunknownisoftenresentedanddaunting.Makethepictureasclearasyoucan.?Assessyourself:Changeisatimewhenone,sconfidenceaboutone"sskillsandcapabilitiesgetsshaky.Recognizeyourstrengthsandwhereyoucouldbringthemintoplay.Atthesametime,stayawareofyourdevelopmentalareasandworkonimprovingthose.?Don'tbestiff:Itwillmakethechangeprocessmuchharderifyouarerigid.Beflexibleenoughtolookatthedifferentanglesofthechangeandseewhereyoucouldapplyyour"existing”skillsandknowledge,andwhatnewsskillsyouneedtoacquire.?Stayoptimistic:Keepapositiveattitudeanddon,tletyourselfdrowninuncertainty.Involveyourselfinthenewprocess;locateyourselfproperlyinthenewscenario.Adjust!"Youcan'tgettothetopofEverestbyjumpingupthemountain.Yougettothemountaintopbytakingincrementalsteps.Stepbystep,yougettothegoal”,saysRobinSharma,oneoftheworld'smost-sought—afterleadershipandpersonalsuccessexperts.Enterprisescarryoutdownsizing,reorganizingandcuttingcostsinorderto_survivecutdownonthenumberofworkersreshuffletheorganization"Noindustryisexempt”means_NoindustryisanexampleNoindustryisanexceptionNoteveryindustrycanbeexemptedThefollowingquestionsareoftendiscussedamongscholarsEXCEPT_A.HowcanbossescreatefavorableconditionsforchangeHowcanproductivitybeincreasedWhatcanworkersdotogetthroughchangeHowmanysuggestionsdoestheauthorputforward?TOC\o"1-5"\h\z456Fromthepassage,weknowthatRobinSharmais_?anexpertonleadership,andpersonalsuccessagreatleadersomeonewholikestoplaythegameofHideandSeek30題:請根據(jù)短文內(nèi)容判斷給出的語句是否正確，正確的寫“T”,錯誤的寫“F”，并將答案寫在答題紙上。Passage2Incompetitivemarkets,1eadersareunderincreasedpressuretomaintainapositiveworkculture.Apositiveworkculturecultivatesgreateremployeesatisfaction;greateremployeesatisfactioncontributestohigherperformance;higherperformanceimpactsimprovedclientoutcomes;improvedclientoutcomescontributetoserviceexcellence.Positiveworkculturesarebuiltovertimeandneedconstantattention.Suchculturesaredependentonleadershipvisionandvalues.Aneffectiveleadersetsthetonefortheteam,encouragesapositiveworkplacecultureandisabletobringaboutculturalchange.Workplacecultureismadeupofthesharedattitudes,beliefs,behaviors,valuesandexpectationsthatinfluencethewaypeopleworkintheworkplace.Itis"thewaywedothingsaroundhere”.Someculturalaspectsareunderstoodbyallandareobvioussuchasturningupforwokontime,whileothersmaybeaunwrittenrules”thatarenotsoobviousforexamplehowpersonalissuesareresolvedwithworkcolleagues.Manyfactorsthatinfluencewhetheraworkplacehasapositiveoutlookarewithinthecontrolofpeoplewhoworkinaworkplace.Therearealsofactorsoutoftheircontrol,suchasslumpsinglobalpricesorachangeindemandandsupply.Thecompanycan,however,controlhowtheyrespondtothesefactors.Thosecompaniesthatdocreatepositiveworkplaceenvironmentsdevelopareputationintheircommunityasbeing'goodtoworkfor"andhaveacompetitiveedge.Notonlyarethesecompaniesmoreabletoattractandretainpeople,theytendtobemorestableastheyproactivelydealwithissuesandadapttochange.Teamsworkbestwhentheyareclearaboutwhatisexpectedofthem.Theyaremoreabletodealwithdifficultissuesiftheyfeelthevaluesoftheorganizationaresupportiveofthem.Foraworkplaceculturetobepositive,thedirectionandactionsofthebusinessmustbeconsistentwiththecorevaluesofthepeopleintheworkplace.Thepeoplemusttrusteachotherandbeabletoopenlyexpressandexchangeideas.Workingthroughthesestepswillhelpwithdevelopingapositivebusinessculture.Apositiveworkculturewillgiveworkersmoresatisfaction.TPositivecultureshavealottodowithleadershipvisionandvalues.TThedirectionandactionsforthebusinessmustdifferfromthecorevaluesoftheemployeesinorderforaworkplaceculturetobepositive.FIncompetitivemarkets,leadersareundermoreandmore