羅賓斯管理學(xué)練習(xí)題第三章

Chapter3–OrganizationalCultureandEnvironment：TheConstraintsTrue/FalseQuestionsAMANAGER’SDILEMMAAccordingtotheinformationpresentedin“AManager'sDilemma，”thetrainingprogramswere精品文檔放心下載wellplannedandintegratedacrossallbusinessunits。精品文檔放心下載False(moderate)THEMANAGER:OMNIPOTENTORSYMBOLIC感謝閱讀Inthesymbolicviewofmanagement,managersareseenasdirectlyresponsibleforanorganization’ssuccessorfailure。感謝閱讀False（easy)Thecurrentdominantassumptioninmanagementtheorysuggestsmanagersareomnipotent。精品文檔放心下載True(moderate）Theviewofmanagersasomnipotentisconsistentwiththestereotypicalpictureofthetake—chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization’sobjectives。精品文檔放心下載True(moderate)Thesymbolicviewofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches，whocanbeconsideredthe“managers”oftheirteams。謝謝閱讀False（difficult)Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentsthesymbolicviewofmanagement.精品文檔放心下載True(moderate）7。 Intheomnipotentviewofmanagement，muchofanorganization'ssuccessorfailureisduetoforcesoutsidemanagement’scontrol.精品文檔放心下載False(easy)8。 Ifanorganizationsubscribestothesymbolicviewofmanagers，itisunreasonabletoexpectmanagerstohaveasignificanteffectontheorganization'sperformance.感謝閱讀True(easy）9。 Amanager'sroleintheomnipotentviewofmanagementistocreatemeaningoutofrandomness，confusion，andambiguity.精品文檔放心下載False（moderate)THEORGANIZATION’SCULTURE感謝閱讀10。Anorganizationalculturereferstoasystemofsharedmeaning。感謝閱讀True(moderate）Theorganizationalcultureisasystemofsharedmeaningheldbymembersthatdistinguishestheorganizationfromotherorganizations。感謝閱讀True(moderate）Organizationalcultureisaperception,notreality.謝謝閱讀True（moderate）Presently,thereisnomethodforanalyzingorassessingorganizationalculture.精品文檔放心下載False(moderate)Strongcultureshavemoreinfluenceonemployeesthanweakones.感謝閱讀True(moderate)15。Anincreasingbodyofevidencesuggeststhatstrongculturesareassociatedwithhighorganizationalperformance.精品文檔放心下載True(easy）16。Compensationinmentionedinthetextasadimensionoforganizationalculture.精品文檔放心下載False(moderate)17。Mostorganizationshaveveryweakcultures。精品文檔放心下載False(moderate）18。Anorganization’sfounderhaslittleinfluence。onitsculture感謝閱讀False(moderate)Ritualsarerepetitivesequencesofactivitiesthatexpressandreinforcethekeyvaluesofanorganization.精品文檔放心下載True(moderate)Organizationalstoriestypicallycontainanarrativeofsignificanteventsorpeople。精品文檔放心下載True(moderate)21。Agoodexampleofanorganizationalstoryistheprocesscollegefacultymembersgothroughintheirquestfortenure。精品文檔放心下載False（moderate)Employeestockoptionismentionedinthetextasanexampleofamaterialsymbol.感謝閱讀False(moderate)Thelinkbetweenvaluesandmanagerialbehaviorisfairlystraightforward.謝謝閱讀True(moderate）THEENVIRONMENT24。Thepartoftheenvironmentdirectlyrelatedtoachievementofanorganization'sgoalsisthespecificenvironment.精品文檔放心下載True（moderate）25。Thegeneralenvironmentreferstoeverythinginsidetheorganization.謝謝閱讀False（easy）Environmentaluncertaintycanbedividedintotwodimensions:degreeoftrustanddegreeofintegration。感謝閱讀False(difficult)Becausecertaintyisathreattoanorganization'seffectiveness，managerstrytominimizeit。精品文檔放心下載False（easy)28。Thetermsuppliersincludeprovidersoffinancialandlaborinputs.謝謝閱讀True(moderate）ToanationalnetworksuchasNBC,yourhomeVCRisconsideredacompetitor。感謝閱讀True（moderate)RalphNader'sCenterforResponsiveLawisconsideredapressuregroupthatmanagersmustdealwith。感謝閱讀True（moderate)Industryconditionsisanexampleofanorganization’sgeneralenvironment.感謝閱讀False(moderate）32。TheCivilRightsActof1964madejobsaccessibletopeoplewithdisabilities。精品文檔放心下載False(moderate）TheAmericanswithDisabilitiesActgrants12weeksofunpaidleavetoemployeesforbirthoradoptionofachild.精品文檔放心下載False(moderate）34。Economicconditionsarepartoftheorganization’sspecificenvironment。感謝閱讀False（moderate）MANAGINGWORKFORCEDIVERSITY感謝閱讀Basedonthedatapresentedin“ManagingWorkforceDiversity,”federalmandateisthenumberonefactordrivingdiversityeffortsbyorganizations。精品文檔放心下載False（moderate)Multiple—ChoiceQuestionsAMANAGER’SDILEMMAAccordingtotheinformationpresentedin“AManager’sDilemma,”Vancouverisacitywheretheenvironmentisfairlystableandtherelationshipamongstakeholdersiscriticallyimportant。感謝閱讀WhichofthefollowingapproachestomanagingstakeholderrelationshipsshouldCatherineDeslauriers,thecityofVancouver'sstaffandorganizationaldevelopmentcoordinator，pursue？感謝閱讀StakeholderpartnershipsBoundaryspanningStakeholdermanagement（difficult）謝謝閱讀Scanningandmonitoringtheenvironment謝謝閱讀THEMANAGER：OMNIPOTENTORSYMBOLIC精品文檔放心下載Whatarethetwoviewsofmanagerialimpactonthesuccessorfailureoftheorganization?a。Omnipotentandsymbolic（moderate)感謝閱讀Omnipotentandreflectivec。Symbolicandinteractive感謝閱讀Reflectiveandinteractive精品文檔放心下載Dynamicandstatic38。Whatviewsuggeststhatmanagersaredirectlyresponsibleforanorganization'ssuccessorfailure？感謝閱讀Symbolicviewofmanagementb。Autocraticviewofmanagement精品文檔放心下載c。Omnipotentviewofmanagement(moderate）d。Linearviewofmanagement感謝閱讀Qualityviewofmanagement感謝閱讀Accordingtowhichofthefollowingviewsofmanagerialimpactisitexternalforces，not感謝閱讀managementthatdeterminesoutcomes?a。Symbolicviewofmanagementb。Autocraticviewofmanagement精品文檔放心下載c。Omnipotentviewofmanagement（moderate）d。Linearviewofmanagement謝謝閱讀e。Qualityviewofmanagement感謝閱讀Thecurrentdominantassumptioninmanagementtheory_____________。謝謝閱讀。suggestsabalancedviewofmanagersassymbolicandomnipotent。b。suggestsmanagersaresymbolic。精品文檔放心下載。suggestsmanagersareomnipotent。(moderate）精品文檔放心下載d。isthatboththesymbolicandomnipotentviewsarefading.精品文檔放心下載。isthatneithersymbolicnoromnipotentviewsarerelevant.謝謝閱讀Theviewofmanagersas_____________isconsistentwiththestereotypicalpictureofthetake—chargebusinessexecutivewhocanovercomeanyobstacleincarryingouttheorganization'sobjectives。謝謝閱讀symbolicomnipotent(moderate）c。generalistautocraticdynamicWhichofthefollowingviewsofmanagerialimpactisusefulinexplainingthehighturnoveramongcollegeandprofessionalsportscoaches，whocanbeconsideredthe“managers"oftheirteams？謝謝閱讀。Symbolicb。Omnipotent（moderate)。GeneralistAutocraticDynamicWhichofthefollowingstatementsbestrepresentsthesymbolicviewofmanagement？精品文檔放心下載a。Outsideforceshavemostoftheinfluenceonorganizationaloutcomes.（difficult）精品文檔放心下載Effectivemanagersareviewedasrolemodelsthatemployeesemulate.c。Uppermanagement’sproperroleisthatoforganizationalfigurehead.精品文檔放心下載Managersareoneofthethreesignificantforcesthatdetermineorganizationaloutcomes.感謝閱讀。Managersaredirectlyresponsibleforthesuccessorfailureoftheorganization。謝謝閱讀Theviewthatacollegefootballteamhadalosingseasonduetothefailureofkeyplayerstoobtainsufficientschoolgradesrepresentswhichviewofmanagement?感謝閱讀Omnipotentb。Symbolic（moderate）Democraticd。Systematice. Organic45。Followingthesymbolicview,managershavea(n） _____________effectonsubstantive精品文檔放心下載organizationaloutcomes.substantialb。moderatec。limited(moderate)d。unlimited謝謝閱讀undeterminedInwhichoftheviewsofmanagerialimpactistheactualpartthatmanagersplayinorganizationalsuccessorfailureminimal?精品文檔放心下載Omnipotentb。Symbolic(moderate)DemocraticSystematic。OrganicTHEORGANIZATION’SCULTURE謝謝閱讀Organizationalcultureissimilartoanindividual’s_____________。精品文檔放心下載。skillspersonality(easy）motivationd。abilitye. knowledge48。Whichofthefollowingphrasesisassociatedwiththedefinitionoforganizationalculture?a。Individualresponse精品文檔放心下載Sharedmeaning(easy）c。Diversityofthought感謝閱讀ExplicitdirectionsInternalgrowth49。Theorganizational_____________is(are)asystemofsharedmeaningheldbymembersthat感謝閱讀distinguish(es)theorganizationfromotherorganizations。精品文檔放心下載a。culture(easy)b。valuesc。ritualsstructuree。hierarchy50。Whichofthefollowingisnotimpliedbyyourtext'sdefinitionofculture?感謝閱讀a. Cultureisaperception.感謝閱讀b。Individualstendtodescribeanorganization’scultureindissimilarterms.（difficult）c。Thereisasharedaspectofculture.感謝閱讀Organizationalcultureisadescriptiveterm。感謝閱讀Researchsuggestssevendimensionstoanorganization’sculture。感謝閱讀51。Thestrengthofcultureisdependentonallbutwhichofthefollowingorganizationalfactors？a。Size精品文檔放心下載Industry（moderate）c。Aged. Turnovere。Originalcultureintensity精品文檔放心下載52。WhichofthefollowingisNOTmentionedinthetextasadimensionoforganizationalculture？精品文檔放心下載AttentiontodetailPeopleorientationCompensation(moderate）AggressivenessStability53。SonyCorporation'sfocusonproductinnovationisanexampleofwhichofthefollowingdimensionsoforganizationalculture?謝謝閱讀AttentiontodetailPeopleorientationOutcomeorientation（moderate）感謝閱讀AggressivenessStability54。Organizationsinwhichthekeyvaluesareintenselyheldandwidelysharedhave_____________精品文檔放心下載cultures.emergingb。aggressivec。weak感謝閱讀strong(moderate)assertiveMostorganizationshave____________cultures.感謝閱讀。veryweakb。weaktomoderatemoderated。moderatetostrong(moderate）精品文檔放心下載e. strongtoverystrong56。Whatistheoriginalsourceofanorganization'sculture？謝謝閱讀a。Theorganization’sindustry感謝閱讀Theorganization’ssizeTheorganization'sageTheorganization'sgeographiclocation謝謝閱讀e。Theorganization'sfounder（moderate)感謝閱讀57。Whichofthefollowingisnotawayinwhichcultureistransmittedtoemployees？精品文檔放心下載Storiesb。Ritualsc。Organizationalchart(moderate)精品文檔放心下載Materialsymbols。Language_____________arerepetitivesequencesofactivitiesthatexpressandreinforcekeyvaluesoftheorganization.謝謝閱讀a。Rituals(easy）b。Stories謝謝閱讀SymbolsLanguagee。Habits59。Organizational_____________typicallycontainanarrativeofsignificanteventsorpeople.感謝閱讀stories（moderate)ritualsc。organizationalchartd。materialsymbolse。languageAgoodexampleofanorganizational_____________istheprocesscollegefacultymembersgothroughintheirquestfortenure.感謝閱讀a.storyb。symbolanchord。sacrifice。ritual(moderate)AllofthefollowingarementionedinthetextasexamplesofmaterialsymbolsEXCEPT:感謝閱讀dressattire。sizeofoffices.employeestockoptions.（moderate)精品文檔放心下載reservedparkingspacesforcertainemployees.感謝閱讀healthclubmembershipsforemployees.謝謝閱讀Whichofthefollowingstatementsisaccurateconcerningorganizationalculture？謝謝閱讀。Ithaslittleimpactonmanagers。精品文檔放心下載Generally，therulesoforganizationalculturecanbefoundintheemployeehandbook。感謝閱讀Organizationalcultureisalwayspassedalongbywordofmouth謝謝閱讀d。Organizationalcultureisrarelyexplicit.(difficult）謝謝閱讀e。Theorganization'scultureexpandsamanager'sdecision—makingoptions。精品文檔放心下載Thelinkbetweenorganizationalvaluesandmanagerialbehavioris_____________。感謝閱讀a. uncertainb。fairlystraightforward(moderate)感謝閱讀c。looseanddifficulttosee精品文檔放心下載d。unimportante。hiddenInorganizationswhosecultureconveysabasicdistrustofemployees，managersaremorelikelytousewhichofthefollowingleadershipstyles?謝謝閱讀DemocraticParticipativeAuthoritarian（moderate)ConsensusTHEENVIRONMENT65。Accordingtothetext，the_______________environmentincludesthoseconstituenciesthathave謝謝閱讀adirectandimmediateimpactonmanagers’decisionsandactionsandaredirectlyrelevanttotheachievementoftheorganization’sgoals.精品文檔放心下載generalspecific(moderate）secondaryforwardreverseWhichofthefollowingisnotanexampleofaconstituencythatmakesupthespecificenvironment?精品文檔放心下載CustomersSocioculturalfactors（moderate)精品文檔放心下載SuppliersCompetitorsPressuregroups67。ForacompanysuchasWaltDisneyWorldinFlorida,abankwouldbeanexampleofwhatkindoffactorintheirspecificenvironment?感謝閱讀a。CompetitorSupplier(moderate）Special—interestgroupd。Governmentagency謝謝閱讀。CustomerWhichofthefollowingisnotanexampleofaspecificenvironmentalfactor?謝謝閱讀。Suppliersb。Politicalconditions(moderate）精品文檔放心下載CustomersGovernmentalagenciese。Special—interestpressuregroups謝謝閱讀Foranorganizationsuchasahospitalthatneedsnurses,thelaborunionandthelocallabormarketareexamplesofwhatkindsoffactorsintheirspecificenvironment？謝謝閱讀Special—interestgroupandsupplierb。Customerandspecial-interestgroup謝謝閱讀Bothareexamplesofsuppliers（difficult）d。Governmentagencyandcompetitor謝謝閱讀e。Special—interestgroupandcompetitor謝謝閱讀70。Votersrepresentwhatfactorinthespecificenvironmentofgovernmentalorganizations？精品文檔放心下載Special—interestgroupCompetitorSupplierCustomer(moderate)。Governmentagency71。Typically，thespecificorganizationalenvironmentincludeswhichofthefollowing?感謝閱讀Economicfactorsb。Politicalconditions感謝閱讀TechnologicalfactorsGlobalizationissuesCompetitors(moderate）UnitedParcelServicerepresentswhatfactortotheU.S。PostalServiceinitsspecificenvironment？精品文檔放心下載Competitor(moderate)b。Supplierc。Customerd。Special—interestgroupe. Governmentagency73。ToanationalnetworksuchasNBC,yourhomeVCRisconsidereda_____________.謝謝閱讀a。customersupplierspecial-interestpetitor（moderate）e. regulator74。Accordingtothetext，_____________ishavinganimpactonwhoanorganization’scompetitors感謝閱讀arebecauseithasvirtuallyeliminatedthegeographicboundaries.精品文檔放心下載localareanetworktheintranettheInternet（easy)videoconferencingRalphNader'sCenterforResponsiveLawisanexampleofwhatfactorinthespecificexternalenvironment?謝謝閱讀。CompetitorPressuregroup(moderate）Customerd。Governmentagencye。Supplier76。Typically,thegeneralorganizationalenvironmentincludeswhichofthefollowing?感謝閱讀Politicalconditions（moderate）感謝閱讀Issuesdirectlyrelevanttoachievingorganizationalgoals感謝閱讀。StakeholdersSuppliersGovernmentagencies77。Comparedtothespecificenvironment,whichofthefollowingisanaccuratestatementaboutthegeneralenvironmentofanorganization？謝謝閱讀a。Theyhavelessimpactontheorganization'soperations.（difficult）謝謝閱讀b. Theyhavemoreimpactontheorganization'soperations.感謝閱讀c。Theyhaveaboutthesameimpactonanorganization'soperations.精品文檔放心下載d。Itistheconcernofuppermanagement.精品文檔放心下載e。Itisgenerallyconsideredanunimportantenvironmentalfactor。精品文檔放心下載78。Whichofthefollowingisnotanexampleofanorganization'sgeneralenvironment？感謝閱讀a。EconomicconditionsPoliticalconditionsc。Socialconditions感謝閱讀d. Technologicalconditions精品文檔放心下載e。Industryconditions(moderate）謝謝閱讀Interestrates,inflationrates,andstockmarketindexesareallexamplesofwhatfactorinanorganization'sgeneralenvironment？精品文檔放心下載a.Economic（moderate）b。PoliticalSocialTechnologicalGlobal80。AdownturninthecontributionsfromthepublictotheUnitedWaycharityisanexampleoftheimpactfromwhatfactorinitsgeneralenvironment?精品文檔放心下載a。PoliticalSocialTechnologicalEconomic（moderate)e。GlobalWhichofthefollowingisnottrueoftheimpactofgovernmentregulationsonanorganization？精品文檔放心下載。Organizationsspendagreatdealoftimewiththem。b。Organizationsspendagreatdealofmoneywiththem。謝謝閱讀。Theylimitmanagerialchoices.精品文檔放心下載Theyincreasemanagerialdiscretion。(difficult)謝謝閱讀Theymaydeterminewhatanorganizationcansell.感謝閱讀Whichlegislationrequiresanemployertoprovideaworkingenvironmentfreefromhazardstohealth？謝謝閱讀a。OccupationalSafetyandHealthActof1970(moderate）精品文檔放心下載EqualEmploymentOpportunityActof1972謝謝閱讀ToxicSubstanceControlActof1976謝謝閱讀d。ChildSafetyProtectionActof1994感謝閱讀FamilyandMedicalLeaveActof1993謝謝閱讀Whichlegislationforbidsdiscriminationinallareasofemployer-employeerelations？精品文檔放心下載OccupationalSafetyandHealthActof1970謝謝閱讀b。EqualEmploymentOpportunityActof1972（moderate）謝謝閱讀c。ToxicSubstanceControlActof1976精品文檔放心下載d。ChildSafetyProtectionActof1994謝謝閱讀e。FamilyandMedicalLeaveActof1993感謝閱讀Whichlegislationgrantsunpaidleaveforbirth,adoption,ortocareforseriousillness？a。OccupationalSafetyandHealthActof1970感謝閱讀b。EqualEmploymentOpportunityActof1972謝謝閱讀ToxicSubstanceControlActof1976d。ChildSafetyProtectionActof1994感謝閱讀e。FamilyandMedicalLeaveActof1993（moderate）精品文檔放心下載85。Theimpactoftheagingworkforceisanexampleofwhatgeneralenvironmentalfactorforthemovieindustry?精品文檔放心下載a。Social（moderate）b。Technologicalc。EconomicDemographicCompetitiveAchangeinthewayanorganizationdoesbusinessbecauseofincreasingfemalelaborparticipationratesisanexampleofwhichfactorofanorganization’sgeneralenvironment?感謝閱讀Demographicb。EconomicCompetitived。Technological精品文檔放心下載Social(moderate)Accordingtothetext,whichofthefollowinggroupsincludesindividualswhowerebornbetweentheyears1946–1964？感謝閱讀TheDepressiongroupTheWorldWarIIgroupThebabyboomers(difficult）謝謝閱讀GenerationXGenerationYWhichofthefollowinggroupsareoftendescribedastheDigitalorNetgenerationbecauseoftheirimmersionintoandacceptanceofcomputersandallthingsdigital?謝謝閱讀TheDepressiongroupTheWorldWarIIgroupThebabyboomersGenerationXGenerationY(difficult）Accordingtothetext，themembersofwhichofthefollowinggroupsarethinking,learning,creating，shopping，andplayinginfundamentallydifferentwaysthatarelikelytogreatlyimpactorganizationsandmanagers？精品文檔放心下載TheDepressiongroupTheWorldWarIIgroupThebabyboomersGenerationXGenerationY（difficult)90。Whichfactorhasbeenthemostrapidlychangingcomponentinanorganization'sgeneral謝謝閱讀environmentinthepastquartercentury?感謝閱讀a. Globalb。Economicc. Sociald。Technological(moderate)謝謝閱讀e。Political91。Theenhancedspeedandqualityofmanagerialdecisionmakingduetoanintegratedofficesystemisanexampleoftheimpactofwhichgeneralenvironmentalfactor？精品文檔放心下載GlobalSocialc。Politicald. Economice。Technological(moderate）謝謝閱讀Whichofthefollowingarethetwodimensionsofenvironmentaluncertainty？a.Degreeofchangeanddegreeofcomplexity（moderate）謝謝閱讀b。Degreeofchangeanddegreeofvolume感謝閱讀Degreeofcomplexityanddegreeofimpactd。Degreeofimpactanddegreeoftiming精品文檔放心下載Degreeoftiminganddegreeofcomplexity精品文檔放心下載Computermanufacturersoperateinanenvironmentthatisbestdescribedas_____________。精品文檔放心下載stablestaticdynamic(moderate)d。fixede。open94。Accordingtothetext,the_______________referstothenumberofcomponentsinan感謝閱讀organization’senvironmentandtheextentoftheknowledgethattheorganizationhasaboutthose精品文檔放心下載components.a。degreeofstabilityopennesscomplexity（moderate)change_______________areanyconstituenciesintheorganization'sexternalenvironmentthatareaffectedbytheorganization’sdecisionsandactions。感謝閱讀StockholdersBabyboomersStakeholders（moderate）GenerationXGenerationYThe_______________thestakeholderandthe_______________theenvironment,themoremanagerscanrelyonsimplyscanningandmonitoringandenvironmentfortrendsandforcesthatmaybechanging。感謝閱讀lesscritical;moreuncertain謝謝閱讀lesscritical；morecertain（difficult）感謝閱讀morecritical;moreuncertain精品文檔放心下載morecritical；morecertain感謝閱讀97。The_______________thestakeholderandthe_______________theenvironment,themore精品文檔放心下載managersneedtobeproactiveintheireffortstomanagethestakeholderrelationships.感謝閱讀lesscritical;moreuncertain(difficult）精品文檔放心下載lesscritical;morecertain精品文檔放心下載morecritical;moreuncertain謝謝閱讀morecritical;morecertain謝謝閱讀98。The_______________thestakeholderandthe_______________theenvironment,themore感謝閱讀managerscanusemoredirectstakeholdermanagementeffortssuchasconductingconsumermarketingresearch，encouragingcompetitionamongsuppliers，andestablishinggovernmentalrelationsdepartmentsorlobbyingefforts.感謝閱讀lesscritical；moreuncertain感謝閱讀lesscritical；morecertain精品文檔放心下載morecritical；moreuncertain謝謝閱讀morecritical;morecertain（difficult)精品文檔放心下載99。The_______________thestakeholderandthe_______________theenvironment,themore謝謝閱讀managersshouldusestakeholderpartnershipstopursuecommongoals。謝謝閱讀lesscritical;moreuncertain精品文檔放心下載lesscritical;morecertain謝謝閱讀c. morecritical;moreuncertain (difficult）感謝閱讀d. morecritical；morecertain精品文檔放心下載MANAGINGWORKFORCEDIVERSITY精品文檔放心下載100。Allofthefollowingarementionedin“ManagingWorkforceDiversity”aswaysorganizations精品文檔放心下載shouldconsidertoreinforceemployeebehaviorsthatexemplifyinclusivenessEXCEPT：精品文檔放心下載encourageindividualstovalueanddefenddiverseviews。謝謝閱讀createtraditionsandceremoniesthatcelebratediversity。精品文檔放心下載encourageemployeestoviewdiversityasanorganizationalliability。(moderate）謝謝閱讀rewardappropriate“heroes"and“heroines”whoacceptandpromoteinclusiveness.感謝閱讀communicateformallyandinformallyaboutemployeeswhochampiondiversityissues.謝謝閱讀MANAGINGINANE-BUSINESSWORLD感謝閱讀101。Accordingto“ManaginginanE-businessWorld，”whichofthefollowingisnotmentionedasa感謝閱讀criticalexternalenvironmentissuefacingmanagersinane—businessworld？感謝閱讀CustomersSuppliersCompetitorsGovernment（moderate）The______________environmentofanorganizationwasmentionedasthecriticalexternalenvironmentissuefacingmanagersinane—businessworldaccordingto“ManaginginanE—businessWorld.”感謝閱讀generalspecific（moderate）secondaryforwardreverseAccordingto“ManaginginanE-businessWorld，”whichofthefollowingcompaniesisrecognizedastheworld'slargestWeb-basede-mailprovider？感謝閱讀YahooHotmail(moderate)MicrosoftAmericaOnlineA104。Accordingto“ManaginginanE-businessWorld，”manyanalystsbelievethat______________感謝閱讀transactionsarelikelytobecomethemostimportantapplicationsofe—businessmodels。精品文檔放心下載business—to—consumerconsumer-to-consumerconsumer—to—businessbusiness-to-business（moderate）精品文檔放心下載105。Whichofthefollowingisnotmentionedin“ManaginginanE—businessWorld”asacompanythatparticipatedinthecreationofanInternetmarketcalled“？”謝謝閱讀GeneralMotors(moderate）NortelNetworksIBMMatsushitaElectricIndustrial謝謝閱讀ScenariosandQuestionsTHEORGANIZATION’SCULTURE精品文檔放心下載CorporateTakeover（Scenario）精品文檔放心下載ToddworksforSeaLanTech，anenvironmentalconsultingfirmthathasjustbeenpurchasedbyZerex,Inc。，abiomedicalresearchorganization。Basedonhisearlyencounterswiththenewupper精品文檔放心下載managementfromZerex,hefeelsthatSeaLanisa”lower—key，friendlier"organization.Heis謝謝閱讀concernedthatthenewcompanywilleliminatethiscompany’soldculture,andhedoesnotliketheprospects.謝謝閱讀IfyouweretalkingwithToddandaskedhimwhatthetermculturemeant，hewouldreplythat，basically，itis謝謝閱讀theformalrulesofanorganization.精品文檔放心下載thenationalityoftheworkersinthecompany.精品文檔放心下載c。asystemofsharedmeaning.(easy)感謝閱讀asystemthatreflectsdiversityandrespectfordifferences。精品文檔放心下載。thenonverbalbehaviorsinanorganization.精品文檔放心下載Toddisconcernedwiththedegreetowhichmanagersfocusonresultsoroutcomesratherthantechniquesandprocessesusedtoachievethoseoutcomes.Heisconcernedwith_____________.感謝閱讀。stabilityaggressivenessc。teamorientationd。outcomeorientation（moderate)精品文檔放心下載e. peopleorientation108。Toddnoticesthatmanagementisveryconcernedwiththeeffectsofoutcomesonpeoplewithintheorganization。Thisisreferredtoas_____________.精品文檔放心下載a. stabilityb。aggressivenessteamorientationoutcomeorientationpeopleorientation（moderate)謝謝閱讀109。Toddisassessingtheorganization's_____________， thedegreetowhichorganizational感謝閱讀activitiesemphasizemaintainingthestatusquoincontrasttogrowth.精品文檔放心下載stability（moderate）b。aggressiveness謝謝閱讀c。teamorientationoutcomeorientatione。peopleorientation精品文檔放心下載110。Toddhasbeenlearningthesevendimensionsoforganizationalculture。Whichofthefollowingisnotoneofthosesevendimensions?精品文檔放心下載a。StabilityAggressivenessc。Teamorientation精品文檔放心下載d. Outcomeorientatione。Memberorientation(moderate)感謝閱讀ChangingOrganizationalCulture(Scenario)感謝閱讀Maryhasbeenaskedbythecompanypresidenttochangetheorganizationalculturetoreflectthecompany’sneworganizationalgoals.Asexecutivevicepresident，shecertainlyunderstandsthegoals，感謝閱讀butisreallynotsuresheunderstandswhattodoabouttheculture。謝謝閱讀111。Maryaskedemployeesiftheyknewwhatconstituted"goodemployeebehavior.”Shefoundthat感謝閱讀veryfewunderstoodandmosthadavarietyofideas。Thisisoneindication謝謝閱讀thathercompanyhasastrongculture.精品文檔放心下載thathercompanyhasaweakculture.(moderate）謝謝閱讀c. thathercompanyhasnoculture.精品文檔放心下載d。thathercompanymusthavehighturnover。感謝閱讀thathercompanymustnotbeproductive。感謝閱讀Maryalsofoundoutthatinordertobuildastrongnewculture,sheshoulddoallbutwhichofthefollowing?感謝閱讀。Utilizetheirrecruitmentefforts.精品文檔放心下載b。Developsocializationpracticestobuildculture。感謝閱讀。Encourageahighturnoverrate。謝謝閱讀Havemanagementmakeexplicitwhatisvaluedintheorganization.(difficult)感謝閱讀e。Encourageemployeecommitmenttoorganizationalvalues。謝謝閱讀113。Marywassurprisedtofindthatmostorganizationalculturestrengthsare精品文檔放心下載a. weak。b。weaktomoderate.moderatetostrong.(moderate)d。strong。感謝閱讀e. verystrong.THEMANAGER：OMNIPOTENTORSYMBOLIC謝謝閱讀114. Maryhasalsobeenasked，aspartoftheculturalchange,tobuildonthebeliefthatmanagersaredirectlyresponsiblefortheorganization’ssuccessorfailureandnotforcesoutsidetheircontrol.Thiswouldbeconsistentwithanorganizationalculturethathasa(n）______________viewof謝謝閱讀management.a。traditionalb。omnipotent(moderate）standardsymbolice。conservativeThenewviewofmanagementchangeforthenewculturewillbedifficultbecause,inthepast,successhasbeenviewedasbeingoutsidemanagement'scontrol,aviewknownas_____________.謝謝閱讀traditionalomnipotentc。standardd。symbolic（moderate）e. conservativeTHEENVIRONMENTEn