管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈課件

1、管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈1 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈2 第第 十六十六章章 西南財(cái)經(jīng)大學(xué)工商管理學(xué)院西南財(cái)經(jīng)大學(xué)工商管理學(xué)院 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈3 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈4 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈5 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈6 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈7 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈8 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈9 Source: W.E. Deming, “Improvement of Quality and Productivity Through Action by Management,” National Productivity Review, Winter 19811982, pp. 1222

2、. With permission. Copyright 1981 by Executive Enterprises, Inc., 22 West 21st St., New York, NY 10010-6904. All rights reserved. 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈10 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈11 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈12 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈13 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈14 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈15 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈16 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈17 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈18 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈19 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈20 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈21 So

3、urces: Adapted from J.W. Dean, Jr., and J.R. Evans, Total Quality: Management, Organization and Society (St. Paul, MN: West Publishing Company, 1994); H.V. Roberts and B.F. Sergesketter, Quality is Personal (New York: The Free Press, 1993): D. Garvin, Managed Quality: The Strategic and Competitive E

4、dge (New York: The Free Press, 1988); and M.A. Hitt, R.D. Ireland, and R.E. Hoskisson, Strategic Management, 4th ed. (Cincinnati, OH: SouthWestern, 2001), p. 211. 管理學(xué)16運(yùn)營(yíng)及價(jià)值鏈22 Sources: Adapted from J.W. Dean, Jr., and J.R. Evans, Total Quality: Management, Organization and Society (St. Paul, MN: West Publishing Company, 1994); H.V. Roberts and B.F. Sergesketter, Quality is Personal (New York: The Free Press, 1993): D. Garvin, Managed Quality: The Strategic and Competitive Edge (New York: The Free Press, 1988); and M.A. Hitt, R.D. Ireland, and R.E. Hoskisson, Strategic Ma