酒店英語教案

1、四川文化傳媒職業(yè)學(xué)院教師教案 （2014 2015 學(xué)年第 一學(xué)期）課程名稱 酒店英語 授課班級 13酒店管理 教 研 室 英語教研室 主講教師 周靜慧 職 稱 助教 四川文化傳媒職業(yè)學(xué)院教務(wù)處制教案書寫要求1、教案書寫（設(shè)計）必須以教務(wù)處統(tǒng)一格式進(jìn)行。教案可含有必要的圖、表、版書設(shè)計等。2、書寫方式：以下兩種方式任選一種。（1）手寫：任課教師在各系（部）領(lǐng)取紙質(zhì)教案紙書寫或在學(xué)院網(wǎng)站上自行下載書寫（2）電子文稿：電子模板發(fā)在學(xué)院網(wǎng)站上，由任課教師下載填寫。字體一律使用“五號”字，用A4紙打印。3、教案封面和扉頁一學(xué)期只需填寫一次，首頁和內(nèi)頁和主要按授課課時填寫，可以一個教學(xué)內(nèi)容（單元）或一次

2、課（1-2學(xué)時）填寫一份，重復(fù)班授課可不另書寫教案；內(nèi)頁視內(nèi)容可添頁；課程結(jié)束后，裝訂成冊。 4、針對不同的專業(yè)及不同層次的學(xué)生，教案要有所區(qū)別。5承擔(dān)實驗、實習(xí)、課程設(shè)計、畢業(yè)設(shè)計等實踐教學(xué)任務(wù)的教師，都應(yīng)根據(jù)實際教學(xué)情況和教學(xué)內(nèi)容，參考所提供的教案格式編寫教案.6、每年的秋季學(xué)期和下一年的春季學(xué)期為一學(xué)年，秋季為第一學(xué)期，春季為第二學(xué)期。7、提倡寫出有自己風(fēng)格、特點的教案。四川文化傳媒職業(yè)學(xué)院教案 （扉頁）課程名稱酒店英語授課專業(yè)13級酒店管理年級2013級課程類型必修課公共課（ ）；專業(yè)基礎(chǔ)課（ ）；專業(yè)課（ ）選修課限選課（ ）；任選課（ ）授課方式講授（ ）；實踐課（ ）；其它（ ）

3、考核方式考試（ ）；考查（ ）課程教學(xué)總學(xué)時數(shù)68學(xué) 分 數(shù)4學(xué)時分配理論課 48 學(xué)時； 實踐課 20 學(xué)時； 教材名稱實用酒店英語作 者陳江生出版社及出版時間2006年指定參考書無作 者出版社及出版時間教研室審核意見負(fù)責(zé)人： 年 月 日系（部）審查意見負(fù)責(zé)人： 年 月 日教務(wù)處檢查意見負(fù)責(zé)人（或經(jīng)辦人）： 年 月 日注：表中（ ）選項請打“”四川文化傳媒職業(yè)學(xué)院教案第 11 周，第 1-2 次課 （首頁）授課章節(jié)Unit 10授課方式講授（ ） 實踐（ ） 其他：授課日期2014年11 月27 日教學(xué)目標(biāo)知識目標(biāo)How to receive table reservationsHow to

4、 decline table reservations技能目標(biāo)The Ss can use English to receive table reservations素質(zhì)目標(biāo)To know how to service comfortable教學(xué)重點To introduce the information of table reservations教學(xué)難點Let students understand and can use these skills in table reservations教學(xué)資源教學(xué)參考資料Internet information教學(xué)手段Lecture and discu

5、ssing 教學(xué)組織教學(xué)過程提要1. the skills of table reservations2. dialogue3. tips4. role-play 作業(yè)布置Review table reservation, recite useful words and expressions課后輔導(dǎo)Explain the students questions課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程 Unit 10 Table reservation Useful Drills ：before studying the dialogues , the teache

6、r should let students discuss the table reservation ,what should they ask in a table reservation .and let the students know what they should do when someone wants to reserve a table, and let them know the importance of the information. The students should control the useful expressions.1. inquiring

7、the information . how many people are there in your party?When should we expect you,sir?At what time would you like your table?May I have your name ,please?May I have your contact number,please？2. introducing the restaurantwe are open around the clock.We are open 24 hours3. confirmation and alterati

8、onId like to confirm my reservation for tomorrow night,please.Your room is confirmedWell change the reservation for you4. can not satisfy the reservationIm sorry ,our restaurant is fully booked at that time.Im sorry , the table by the windows are all occupied.Dialogue Divide the students into 5 grou

9、ps to discuss the dialogues. They are required to choose two leaders to role-play the dialogues and find out the useful sentences, then ask someone to translate the important sentences in order to improve their translation ability. After learning the dialogues , the students should practice these di

10、alogues over and over until they can blurt them out naturally.Tips:1. 電話英語小常識：this is Jane or its Jane speaking. Whos that ? 不能用 who are you? 2. 電話英語咨詢 詢問：您找哪位？用may I help you? 而不能用who do you want?3. 時間的英文表達(dá)法 3:00 3:30 3:15 3:05 3:55Role-playFor this part, the students will be divided in 5 groups, a

11、nd let the students make up a dialogue which based on the table reservation, and role-play it to the class. In order to provide the students oral English ability.課堂板書Unit 10Table Reservation主板書Aims of studyingHow to receive table reservationsHow to decline table reservationsTeaching process：1. the s

12、kills of table reservations2.dialogue3.tips4.role-play副板書：Id like to reserve a table for_?At the peak hourLook forward to doing sth.Name of the restaurant location of the restaurant 四川文化傳媒職業(yè)學(xué)院教案第 12 周，第 1-2 次課 （首頁）授課章節(jié)Unit 11 Greeting the guests授課方式講授（ ） 實踐（ ） 其他：授課日期14年12月 4-5日教學(xué)目標(biāo)知識目標(biāo)1. How to sea

13、t guests2. How to seat walk-in guests技能目標(biāo)Ss can receipt the guests in english素質(zhì)目標(biāo)Ss know how to do when a guests come in restaurant 教學(xué)重點How to react when a guest walk-in教學(xué)難點How to introduce to guests教學(xué)資源教學(xué)參考資料Internet information教學(xué)手段Giving a lecture， discussing教學(xué)組織教學(xué)過程提要1.introduce the background in

14、formation2.useful drills3. dialogues4. Showing the way for the guests作業(yè)布置Recite the useful sentences Make a dialogue with their partners 課后輔導(dǎo)Answer the studentsquestions課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程First: background information For this part , the teacher invites some students to introduce the

15、 greetings to the students at the front of classroom . And they can role-play to act these scenes. Then, when they finish, the teacher makes a conclusion about the greetings.Second: useful drillsThe teacher introduces how to seat guests, and discusses with students what should we do when guests come

16、 in. Greeting Guests. Useful sentences welcome to *food center. may I help you / have you made a reservation/heres reception. What can I do for you? introduce to guests. The special noun. Beijing roast duck / Sichuan flavor / Cantonese / southern China flavorinquiry to guests . how many people are t

17、here? How many people of you? What would you like to have? Would you prefer a table in the main hall or in a private room? seating guests. Useful sentences. this way please/ will this table OK?/we are expecting youThird : dialogues For this part , the students will role-play these dialogues. The tea

18、cher and the students find out the useful sentences which we can use in a restaurant ,and remember the sentences in the class. The teacher will pick some important words or sentences up to explain . Dinner / breakfast / lunch / supperA private room / in the hallHalf an hour 半小時 one and half an hour

19、1.5小時Showing the way for the guests Teach the students how to say the directions .learn how to direct the ways the teacher draw a picture on the blackboard ,write some shops,and draw some roads, then let the students show the way for others.課堂板書Unit 11Greeting the guests主板書Aims of studyingHow to sea

20、t guestsHow to seat walk-in guestsHow to deal with the fully-bookedTeaching process：1.introduce the background information2.useful drills3.dialogues副板書：Dinner / breakfast / lunch / supperA private room / in the hallHalf an hour 半小時 one and half an hour 1.5小時 Go straight /go along till you see 四川文化傳媒

21、職業(yè)學(xué)院教案第 13 周，第 1-2 次課 （首頁）授課章節(jié)Unit 12 taking orders授課方式講授（ ） 實踐（ ） 其他：授課日期14年12月1日教學(xué)目標(biāo)知識目標(biāo)How to recommend dishes How to take orders技能目標(biāo)The students can use English to recommend dishes 素質(zhì)目標(biāo)To know how to react when the guest takes orders教學(xué)重點Table manners教學(xué)難點How to recommend dishes in English 教學(xué)資源教學(xué)參

22、考資料Internet information教學(xué)手段Giving a lecture， discussing教學(xué)組織教學(xué)過程提要1. direction2. background information3. to introduce western entrees , drinks ,bread and wine 作業(yè)布置Recite the words and expressions 課后輔導(dǎo)Answer the Ssquestions and correct the Sspronunciation課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程1. invite s

23、everal students to role-play showing the way for the guest.The teacher will draw a picture , and ask the students to show the way Key words: turn left , turn right , on your left, on your right, opposite to， next to , in front of , go along, go down, go straight.2. how to order dishes.點菜就餐的典型次序是：找一張

24、桌子坐下看菜單點菜就餐付錢離開。英語語言的表達(dá)基本上也是依照次順序?！坝啿汀痹谟⑽闹杏袃煞N說法，即tobookatable和&makeareservation。在英國以及其它很多國家，餐廳一般劃分為吸煙區(qū)和非吸煙區(qū)。一進(jìn)餐廳，服務(wù)員會主動征詢客人的意見，然后引領(lǐng)客人前往所選擇的區(qū)域就餐。在西餐廳就餐，菜單一般由三類不同的菜別組成。thefirstcourse或者starters是指第一道菜，往往是湯、一小碟色拉或其它小吃。第二道菜是主菜，fishandchips是魚和炸土豆條，它同“roastbeefandyorkshirpudding牛肉布丁”、“shepherdspie牧羊人餡餅”一樣，都

25、是典型的英國傳統(tǒng)菜肴。最后一道是甜食或冷或熱，但都是甜的。西方飲食習(xí)慣是先吃咸的，后吃甜的。西餐菜單名目繁多，有時不易讀懂。遇到這種情況，可以請服務(wù)員解釋一下。3. taking orders background information for this part , the students are given 7 minutes to read the background ,and the students are invited to introduce the information to other students .1. here is the menu. 先遞給女士，長者或

26、賓主2. please take your time 留一定時間給客人選擇，然后再詢問可否點菜：are you ready to order now?3. Todays specialty, house specialty抓住點菜時機推薦菜品。 4. How would you like your？體貼顧客的需要，詢問喜好和禁忌。5. I am afraid it will take some time to prepare.需花費較長時間準(zhǔn)備的菜品，下單前一定要和顧客說明。6. how about？如果沒有顧客點的菜，要及時推薦其他菜肴。7. 點好菜后把菜單上的內(nèi)容清晰的向客人重復(fù)確認(rèn)一遍。

27、4. useful drills5. 面包：toast 烤面包/土司 hamburger 漢堡包 sandwich 三明治biscuits/crackers/cookies 餅干 meat-pie 肉餡餅 French fries 炸薯條主菜 Entrees 牛排： (rare) 半熟的（牛排） roast beef 烤牛排 (medium-rare) 適中偏生的（牛排）. (well done) 熟透的（牛排）甜點 Dessert cake 蛋糕： cream cake 奶油蛋糕 ice-cream 冰淇淋 pie 餡餅chocolate ice-cream 巧克力冰淇淋 strawberr

28、y ice-cream 草霉冰淇淋 apple pie 蘋果餡餅Drinks 酒水black coffee 不加牛奶的咖啡/清咖啡white coffee 牛奶咖啡coffee with cream and sugar 加奶加糖的咖啡 instant coffee 速溶咖啡green tea 綠茶 black tea 紅茶開胃酒white wine 白葡萄酒 red wine/port 紅葡萄酒/紅酒champagne 香檳酒 cocktail 雞尾酒rose liquor 玫瑰酒whisky 威士忌 課堂板書主板書 Unit 4 Culture Text A social visits in

29、 AmericaTarget : How to recommend dishes How to take orders Teaching process : 1.direction2.background information3.to introduce western entrees , drinks ,bread and win副板書toast 烤面包/土司 hamburger 漢堡包 sandwich 三明治biscuits/crackers/cookies 餅干 meat-pie 肉餡餅 French fries 炸薯條主菜 Entrees 牛排： (rare) 半熟的（牛排） ro

30、ast beef 烤牛排 (medium-rare) 適中偏生的（牛排）. (well done) 熟透的（牛排）甜點 Dessert cake 蛋糕： cream cake 奶油蛋糕 ice-cream 冰淇淋 pie 餡餅chocolate ice-cream 巧克力冰淇淋 strawberry ice-cream 草霉冰淇淋 apple pie 蘋果餡餅 四川文化傳媒職業(yè)學(xué)院教案第 14 周，第 1-2 次課 （首頁）授課章節(jié)Unit 12 taking orders授課方式講授（ ） 實踐（ ） 其他：授課日期14年12月1日教學(xué)目標(biāo)知識目標(biāo)How to recommend dishe

31、s 技能目標(biāo)To know how to take a la carte for the guests素質(zhì)目標(biāo)To know some basic knowledge about the western breakfast教學(xué)重點How to inquiring the customer教學(xué)難點How to ordering dishes教學(xué)資源教學(xué)參考資料Internet information教學(xué)手段Giving a lecture， discussing, role-play教學(xué)組織教學(xué)過程提要1. the background information Table Dhote : 餐廳已

32、配置好的菜式組合 A La Carte ： 根據(jù)客人選擇提供的菜式2. 西餐點餐禮儀：3. 寫菜單4. 介紹菜式5. 情景對話作業(yè)布置Recite the words,課后輔導(dǎo)Answer the Ssquestions and correct the Sspronunciation課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程1.the background information Table Dhote : 餐廳已配置好的菜式組合Which kind of table dhote would you prefer? A La Carte ： 根據(jù)客人選擇提供的菜式2

33、.西餐點餐禮儀(REVIEW)：菜單應(yīng)先遞女士，無女士則先遞長者。多人用餐，遞給主賓給客人充裕時間選擇，看情況介紹一些招牌菜（house specialty）接受點餐時，必須問清客人的需求。How would you like your？如客人點的菜已賣完，可以建議 Im afraid is sold out, how about?如果花費時間較長，事先說清需要準(zhǔn)備的大概時間。 I am afraid it will some time to prepare. If you are in hurry ,I would recommend？3.寫菜單May I take your order n

34、ow?Take your time , pleaseWould you like table dhote or a la carte ?One bill ,or separate bills ?How would you like your6？Im afraid is sold out .Its out of season4.介紹菜式Which flavor would your prefer ? 你喜歡哪種口味？Im on a diet 我在節(jié)食。I like spicy food 我喜歡辣的菜I like clear and light food. 我喜歡清淡的菜How do you co

35、ok it ? 這道菜是怎么做的？5.情景對話Dialogue practiceFor this part , the students will role-play these dialogues. The teacher and the students find out the useful sentences which we can use in taking orders. The teacher will pick some important words or sentences up to explain . 課堂板書主板書 Unit 12 Taking ordersTarg

36、et : How to recommend dishesTo know how to take a la carte for the guests Teaching process : 西餐點餐禮儀寫菜單介紹菜式情景對話副板書Table Dhote : 餐廳已配置好的菜式組合Which kind of table dhote would you prefer? A La Carte ： 根據(jù)客人選擇提供的菜式 Which flavor would your prefer ? 你喜歡哪種口味？Im on a diet 我在節(jié)食。I like spicy food 我喜歡辣的菜I like cle

37、ar and light food. 我喜歡清淡的菜 四川文化傳媒職業(yè)學(xué)院教案第 15 周，第 1-2 次課 （首頁）授課章節(jié)Unit 13 serving dishes授課方式講授（ ） 實踐（ ） 其他：授課日期14年12月 24日教學(xué)目標(biāo)知識目標(biāo)1. How to serve studying2. How to deal with the mistakes技能目標(biāo)To understand the way to translate the names of Chinese dishes into english素質(zhì)目標(biāo)To know how to give recommendation

38、to the guests教學(xué)重點What to do in serving dishes教學(xué)難點How to deal with the mistakes 教學(xué)資源教學(xué)參考資料Internet information教學(xué)手段Giving a lecture， discussing教學(xué)組織教學(xué)過程提要1.introduce the background information2.useful drills3.dialogues作業(yè)布置Recite the useful sentences Make a dialogue with their partners 課后輔導(dǎo)Answer the st

39、udentsquestions課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程 Useful drills1. preparing dishesmay I serve it to you now?would you like to serve the two dishes together or separately?Shall I serve your main dish now or later ?2. serving disheswhats your opinion of our service ?is everything to your satisfaction

40、?How was the food ?3. packingplease put it in a doggy bagcan you wrap it ?would you like to wrap up the food ?TIPS1. 上菜Here you are 2. 如何詢問May I ？（我可以嗎？May I serve you now ?Would you ？（您愿意嗎？Would you mind waiting for a moment ?How /what about ？How is your meal?How about a cup of tea ?3. 如何表達(dá)意見 a. Id

41、 like b. 表示贊同 thatstrue c. 表示不贊同 I dont think so dialogue practice several students will be invited to role-play the dialogue ,and the teacher will pick the useful sentences or words up to teach .課堂板書Unit 13Serving dishes主板書Aims of studyingHow to serve dishesHow to deal with the mistakesTeaching pro

42、cess：1.useful drills2.tips3.dialogues副板書：May I ？（我可以嗎？May I serve you now ?Would you ？（您愿意嗎？Would you mind waiting for a moment ? 四川文化傳媒職業(yè)學(xué)院教案第 16 周，第 1-2 次課 （首頁）授課章節(jié)Unit13 Introduction of Chinese Food and Western Food授課方式講授（ ） 實踐（ ） 其他：授課日期14年12月 29日教學(xué)目標(biāo)知識目標(biāo)Be familiar with the terms and useful phr

43、ases about Chinese food and Western food技能目標(biāo)Use sentence patterns skillfully in introducing and ordering Chinese food and western food.素質(zhì)目標(biāo)Grasp some knowledge about some Chinese local cuisine and western specials教學(xué)重點Make situational dialogues fluently教學(xué)難點Become a qualified waiter or waitress.教學(xué)資源教學(xué)

44、參考資料Internet information教學(xué)手段Giving a lecture， discussing教學(xué)組織教學(xué)過程提要I. Organization：II. A New Lesson：bar service III. Exercises (Further learning)V. Assignmen作業(yè)布置Recite the useful sentences Make a dialogue with their partners 課后輔導(dǎo)Answer the studentsquestions課后記四川文化傳媒職業(yè)學(xué)院教案 （內(nèi)頁）教學(xué)過程時間分配及旁注教學(xué)過程I. Organi

45、zation：1.Greetings2. Fill in the teaching daily dairy.II. A New Lesson：bar service 一knowing the task How to develop a dialogue with a guest at either western food dining hall or Chinese food dining hall?二. Preparing the task 1. Learn some useful and important words and expressions by enjoying the pi

46、ctures.2. Listen and finish the following tasks: Listen to two dialogues and answer the following questions: 1)Whats the difference between a Chinese breakfast and a Continental breakfast? 2) Briefly introduce the Chinese breakfast, please. 3) Briefly introduce the American breakfast, please 4) Conc

47、lude some words to describe the Chinese breakfast and the Continental breakfast.3Learn some wine names from the dialogue.三Finishing and practicing the task1.Translate the following sentences into Chinese.2. Situational conversation: Work in pairs and act out the dialogue with your partner on the giv

48、en situations.III. Exercises (Further learning)一. listen or watch the following materials , act the bartenders part and then practice the whole dialogue in turn with your partner. 二. complete the dialogue according to the Chinese in brackets and the read it in roles.V. Assignment 一. Discuss with you

49、r classmates after class:* the working procedures of introducing and ordering Chinese food and western food. *How much do you know about Chinese Cuisines? *How would the westerners like their food cooked? 課堂板書Unit主板書Aims of studyingUse sentence patterns skillfully in introducing and ordering Chinese food and western food.Be familiar with the terms and useful phrases about Chinese food and Western foodTeaching process：I. Organization：II. A New Lesson：bar service III. Exercises (Further learning)V. Assignmen副板書：1)Whats the