國(guó)外著名酒店工程部操作程序3

1、STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGDOORSTOPSSTANDARD:DOORSTOPSARESRCUREANDSTOPPINGFURNITUREDAMAGE.PROCEDURE:1 Checkdoorstopissecurelyfixedtowallorfloor.2. Checktherubberonthestopisingoodconditionandlocatedco

2、rrectly.Checkthedoorstopislocatedatthecorrectheightandpositiontostopthedoorbeforeithitsanyotheritem.3 Checkandrepairanydamageonthebackofthedoorwherethestophitsit.4 Reolaceanydoor,stopthowingsignsofrust.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG

3、.M.APPROVAL:DATE:TASK:CHECKINGRAKIOCONTROLSSTANDARD:RADIOCONTROLSAREOPERATINGANDINGOODORDER.=PROCEDURE:1 Checkradioknobsoperatefreelyandlockoutwhenanotherisdepressed.2 Checklineindicatorglobesareoperating.3 Checkengravingiscolourinfilledandclear.4 Checkallstationsareandtuned.5 Checkvolumecontrolisse

4、cureandoperatingvolumelevelsarecorrect.6 Checkcoverplateisnotscratchedormarkedandissecurelyfixedtothewall.7 Checkvolumecontrolinthebatheoomoperatescorrectlyandissecure.8 Checksoundreproductionfromspeakerisclearandspeakersarenotdamaged.DEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHI

5、EFENGINEERG.M.APPROVAL:DATE:1 TASK:CHECKINGTOILETLETFLUSHSTANDARD:TOENSURECORRECTOPERATIONANDWATERCONSERVATIONPROCEDUREDepressflushbuttonandtimetheflushcycle,thisshouldnotexceed7secondsorbelessthan4seconds.2 Aftertheflushensuresystemshutsofwatersupplytothebowlandstartsrefillingthecisterntank.3 Check

6、thethankrefillshutsofftightly,25mmblowtheoverflowpipebyremovingthelidandwatchingthewaterinletandlevel.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGAGUESTROOMCLOCKSTANDARD:CLOCKWILLBECHECKEDANDSETATTHECORRECTTIMEEACHKE

7、N-FIXWISITPROCEDURE:Eachguestroomisequippedwithananalogclocklocatedonthebedsideconetrolpanelorbetweeneachbed.Theclockistobeadjustedtothecorrecttimeoneachvisitbyturningtheknobinthecentreoftheclockeitherclockwiseoranticlockwise.Thiswillturntheminutehandandengagethehourhandeachrevolutiontotickovertheho

8、ur.Whentimeiscorrectlysetreleasecentreadjustbuttonandwatchforoneminutetoensuretheclockticksoveroneminute.Checkthealarmoff/onswitchisturnedintheoffposition.TocheckthealarmoperationdepressthecentreadjustdnobandsetthealarmtogooffIminuteaheadofthetimeindicatedontheclock.Switchthealarm,switchtoonandwaitf

9、oralarmtosound,whenalarmhassoundedswitchthealarmoff.STANDARDSANDPROCEDURESDEPARTMENT:REPAIRSANDMAINT.JOBCATEGORY:KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGARTWORKSTANDARD:ENSUREARTWORKISINGOODCONDITIONANDSECURELYMOUNTEDTOWALL=PROCEDURE:1. Checkartworkissecurelymountedandfixe

10、dtowall.2. Checkartworkismountedsquareandlevel,adjustifnecessary.3. Repairanyscratches,marksordamageonartworkframe.4. EnsureartworkissittingflushinframeandfreeofwrinklesCheckglassforscratchesofcracksandreplaceasnecessary.ReportanydamagetoartworkprinttotheChiefEngineerSTANDARDSANDPROCEDURESDEPARTMENT

11、:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGOFVENTSSTANDARD:MAINTAINAIRCONDITIONINGVENTSFREEOFDUSTANDCLEAN.PROCEDURE:Returnairfilterswillnotremovealldustparticlesfromtheair,thiscombinedwiththestaticbuildupgrillscausedbyairflowingcontinuouslyacrossg

12、rillsinonedirection,willcausedustbuilduponthegrills.ThisistobecleanedoffwithadryclothduringeachKen-FixTtvisit.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKCEILINGFANSTANDARD:CEILINGFANANDRELATEDSWITCHGEAROPERATECORRECTLYA

13、NDTHEMOTORISKEPTFREEOFDUSTBUILDUP.PROCEDURE:1. Checktheceilingfanbladesaretightlyfixedtotheboss.2. Checkpaintworkisingoodcondition.3. Isolatefanandcleanmotorventsandtopblades.4. Check.directionalswitchisinthecorrectsetting,fanshouldoperateclockwisewhenlookingupatit.5. Checkswitchonbedsidepaneloperat

14、escorrectlyinallthreepositions.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:WINDOWSHUTTERSCHECKSTANDARD:WINDOWSHUTTERSWILLOPERATEFREELYANDBEMAINTAINEDINGOODCONDITION.PROCEDURE:OneachKen-FixTtvisitthewindowshutteroperationisto

15、becheckedtoensuretheyopenandclosefreelyand.correctly,checkopenshutarmsaresecureandalllouvresareconnectedtightly.Checkwindowshuttersaresecureandflushtowindowframerecess.Checkpaintworkisunmarkedandtouchonwhennecessary.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:

16、CHIEFENGINEERG.M.APPROVAL:DATE:TASK:ROOMBALCONYCHECKSTANDARD:BALCONYTOBECHECKEDANDREPAIRASPERPROCEDURE.PROCEDURE:Therearetwotypesofbalconyinstalledinthehotelguestrooms,onescreenedandsealedconcreteonthegroundfloorandawoodenslatbalconyonthefirstfloor,botharecoveredunderthisprocedure.1. GROUNDFLOOR:a)

17、Checkforchipsandcracksandfillasnecessary.2. FIRSTFLOOR:a) Checkforwoodsplinterssandoutasnecessary.b) Checkforprotrudingnailsandrepairasnecessary.c) Checkwoodstainisevenandingoodcondition.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE

18、:TASK:CHECKINGSHELVESSTANDARD:MAINTAINSHELVESINASAFEANDDEFECTFREECONDITION.PROCEDURE:Allshelvesaretobecheckedtoensurethesupportstudsandrailsaresecurelyfixedandaresupportingtheshelvesevenly.Checkforandrepairanychips,scratches,splintersorpaintstains.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRS

19、ANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:HAIRDRYERCHECKINGSTANDARD:ENSUREHAIRDRYERISOPERATINGCORRECTLYANDSAFELY.PROCEDURE:1. Checkhairdryerisfirmlymountedtothewall.2. Checkoutsideappearanceforscratches,dentsandburnmarks.3. Removehairdryerhandpiecefromtheholderandcheckthefle

20、xiblehoseisfreeofholes,splitsanddeterioration.4. Lookingintothehandpiece,airoutarea,checkforanybuildupofhairorflammablematerial,removeifpresent.5. Startthedryerandcheckvolumeandheatoutputoftheairisconsistentwithanewdryer.6. Checkthecycleisoperatingsatisfactorily.7. Turnoffandreplacehandpieceinprovid

21、edsocket.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKPRIVACYLOCKSSTANDARD:MAINTAINSECUREOPERATIONALPRIVACYLOCKS.PROCEDURE:Eachmainguestroomdoorisequippedwithaconcealedprivacy(security)lock.Thisisanimportantguestamenityfo

22、rsafetyandsecurity.EachKen-Fix-Itvisitwillensureitisfreelyandsecurelyoperating.1. Checklock-inswitchactivatesholdingclamp.2. Firmlyjardoorbackwhilechainisengagedtoensureholddownboltsaresecure.3. Releaselockinswitchtoensureholdingclampreleases.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMA

23、INT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKSECURITYVIEWERSSTANDARD:SECURITYVIEWERSARETIGHT,INGOODCONDITIONANDINSTALLEDINTHECORRECTWAY.PROCEDURE:1. Checkinsideandoutsideconditionofsecurityviewers,replaceifchippedordamagedinanyway.2. Checkinglockingnutsaretight.3. Checkglassisi

24、nstalledthecorrectwayi.e.viewfrominsidetooutside.4. Makesureglassisnotscratched,crackedorbroken,replaceifnecessary.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKROOMSIGNAGESTANDARD:SIGNAGETOBEFIRMLYFIXEDINGHECORRECTLOCATIO

25、NANDINGOODCONDITION.PROCEDURE:AteachKen-FixTtvisitroomsignageistobecheckedtoensureitisproperlyfixedandlegible.Anydamagesignsaretoberepairedorreplaced.Roomsignageconsistsofthefollowing:Roomnumber(locatedoutsideentrance)Telephoneinformation(locatedonphone)Safetynotice(locatedbehindbatheoomdoor)Liabili

26、tynotice(asabove)Voltageindication(bathroomshaveroutlet)STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGHEADBOARDSSTANDARD:HEADBOARDSAREINGOODCONDITIONATALLTIMES.PROCEDURE:Boardsarefixedtothewallandlocatedattheendofthebed

27、.1. EnsureHeadboardsissecurelyfixed.2. Checkandrepairanyareaswherethematerialseamsarepullingawayfromthewoodenframe.3. Checkwoodenframeforanysplintersandonchipsandrepairasnecessary.4. Checktimberstainisingoodcondition.5. Checkoverallconditionisappealing.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:RE

28、PAIRSANDMAINT.KENFIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGTOILETSEATSSTANDARD:TOILETSEATSARESECURELYFIXEDANDINGOODCONDITION.PROCEDURE:1. Checktoiletseatandcoverarefreefromanydefects.2. Checkthefixingboltsforthehingearesecurelyinplace.Ifadjustmentsarerequiredrefertoattachedinsta

29、llationinformation.3. Closethelidandensureitsitsflushonthepanrim.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGTOILETPANSSTANDARD:TOILETPANSAREDEFECTFREEANDSECURELYFIXEDTOTHEFLOOR.PROCEDURE:1. Checkwatersealisnotleakin

30、gwherecisternpipepenetratestoiletpan.2. ChecktoiletpanforanycracksorchipsandreportanydamagetotheAssistantEngineersotheroomcanbeputoutoforderandrectificationworkcarriedout.3. Checkthebottomofthepanisgroutedevenlyandcrackfreetothefloor.Repairifnecessary.4. Checkholddownboltsinthebasearenotrusting.5. F

31、lushthetoiletandcheckthewaterflowsevenlyaroundpanandoutthroughtheSTrap.STANDARDSANDPROCEDURESDEPARTMENT:JOBCATEGORY:REPAIRSANDMAINT.KEN-FIXTT/HANDYMANHEAD:CHIEFENGINEERG.M.APPROVAL:DATE:TASK:CHECKINGTOILETPAPERHOLDERSSTANDARD:TOILETPAPERHOLDERSTOBEINGOODOPERABLECONDITION.PROCEDURE:1. Checkscrewsholdingthetoiletpaperholderframearetightandsecure.2. Checkrollerreleasearmsoperatesfreely.3. Checkrollerturnsfreelywheninposition.4. Checkchromeisnotchippedor