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廣東省汕頭市澄海東里鎮(zhèn)第三中學(xué)2021-2022學(xué)年高二英語(yǔ)上學(xué)期期末試題含解析一、選擇題1.Thelocalpeople________buildingthenewhotelbecauseofthegreatcost.
A.opposed
B.accused
C.disagreed
D.objected參考答案:A略2.Dr.PeterSpence,
headmasteroftheschool,toldus,‘‘
fifthofpupilsheregoontostudyatOxfordandCambridge.”A.不填;A
B.不填;TheC.the;The
D.a;A參考答案:A23.—IfindChinesepeoplearehelpfulwhentravelingaroundChina.—You’reright.Ilike______whenpeoplearefriendlyandhelpful.A.thatB.\C.oneD.it參考答案:D略4.Thelawbanningtheuseofplasticbagsmayaffectmanypeople,_____fromshopkeeperstocustomers.
A.spreading
B.ranging
C.involving
D.including參考答案:B5.Thesunbegantoriseinthesky,____themountainingoldenlight.A.bathed
B.bathing
C.tohavebathed D.havebathed參考答案:B6.Theysuspectedthatthesecrethadbeen_____byoneoftheirfriends.A.givenoff
B.givenin
C.givenout
D.givenaway參考答案:D7.Listen!Doyouhearsomeone
forhelp?A.calling
B.call
C.tocall
D.called參考答案:A略8.Thenumberofthepeoplewho______privatecars______increasing.A.owns…are
B.owns…is
C.own…is
D.own…are參考答案:C9.——Ican’t_______anothertask,nowIhavemorethanIcando.
——Inthisway,Iwillasksomeoneelse.
A.takeon
B.takeover
C.takeup
D.takeoff
參考答案:A略10.IwanttogotoBeijingtoseemysicksisterbutIcannot
________thetime.A.take B.devoteC.contribute
D.spare參考答案:Dsparethetime“抽出時(shí)間”。11.–Tom,what’sthematterwithyou?Youlooksowornout!--Nothingserious.I____mynewhouseallthedayandIamafraidIwon’tfinishuntiltomorrowafternoon.A.havewhitewashed
B.amwhitewashingC.havebeenwhitewashing
D.shallbewhitewashing參考答案:C12.Youmaykeepthebookforonemoreweek_____nooneelseneedsit.A.providedthat
B.sothat
C.inorderthat
D.incase參考答案:A略13._____Ibetherewithyou,Iwouldgowithyou.A.Should
B.Would
C.Might
D.Was參考答案:A14.Whenfacedwithchallenges,firmlybelievethatholdingontoyourdreamsanddoublingyoureffortswill______leadtosuccess.A.deliberately
B.eventually
C.automatically D.appropriately參考答案:B考查副詞辨析。句意:當(dāng)面臨挑戰(zhàn)的時(shí)候,堅(jiān)定地相信抓住夢(mèng)想并加倍努力會(huì)最終導(dǎo)致成功。deliberately故意地;eventually最終地;automatically自動(dòng)地;appropriately適當(dāng)?shù)?。故選B。15.Theplace_____thebridgeissupposedtobebuiltshouldbe_____thecross-rivertrafficisheaviest.A.which;where B.atwhich;whichC.atwhich;where D.which;inwhich參考答案:C16.—WhenIfirstgottoHarvard,myawkwardEnglishbroughtmegreattrouble.——Oh,dear,it_______astruggleforyoutokeepupwithotherstudents.A.mightbe B.canbe C.couldhavebeenD.musthavebeen參考答案:D略二、完型填空17.AletterfromGrandpaDearRonny,
Yearsagoyoucametomeforhelp.Yousaid,"Grandpa,howisitthatyou'veaccomplishedsomuchinyourlife?You'restillfullof___36____,andI'malreadytiredofstruggling.HowcanIgetthatsame___37____thatyou'vegot?"
Ididn'tknowwhattosaytoyouthen.Butknowingmydaysare___38____,IfigurethatI___39___youananswer.SohereiswhatIbelieve.
Ithinkalotofithastodowithhowaperson___40__things.Icallit“keepingyoureyeswideopen”.
First,realizethatlifeisfilledwith___41___,butmanyaregoodones.Ifyoudon'tkeepwatchingforthem,you'llmisshalftheexcitement.Expecttobethrilledonceinawhile,andyouwillbe.
Whenyoumeetupwithchallenges,___42____them.They'llleaveyouwiser,___43_____,andmorecapablethanyouwerethedaybefore.Whenyoumakeamistake,be___44___forthethingsittaughtyou.Resolvetousethatlessontohelpyoureachyourgoals.Andalwaysfollowtherules.Eventhelittleones.Whenyoufollowtherules,lifeworks.Ifyouthinkyoueverreallygetbywith___45____therules,you'reonlyfoolingyourself.Sometimeswehavetobe___46___enoughtomovefromthefamiliartotheunfamiliar.Lifeisn'tjustreaching___47____.Partofitismovingfromonepeaktothenext.Ifyouresttoolonginbetween,youmightbetemptedto__48____.Leavethepastinthepast.Climbthenextmountainandenjoytheview.Dumpthingsthatweighyoudown___49_____andspiritually.Whenanoldresentment(怨恨),belief,orattitudebecomesheavy,____50___yourload.Shedthosehurtful____51____thatslowyoudownanddrain(消耗)yourenergy.[來(lái)源:Z#xx#k.Com]Rememberthatyourchoiceswillcreateyour___52____andyourfailures.Soconsiderallthepathways___53____,anddecidewhichonetofollow.Thenbelieveinyourself,getup,andgetgoing.
Mostimportantofall,___54___giveuponyourself.Thepersonthatendsupawinneristheonewhoresolvestowin.Givelifeeverythingyou'vegot,andlifewill___55____itsbesttoyou.Lovealways,Grandpa36.A.energy B.power C.confidence D.respect37.A.feelings B.sense C.enthusiasm D.case38.A.dragged B.numbered C.alarmed D.occupied39.A.adapt B.owe C.convey D.advocate40.A.doeswith B.pointsat C.glaresat D.looksat41.A.surprises B.happiness C.tears D.strength42.A.judge B.spread C.range D.welcome43.A.purer B.greater C.stronger D.awkward44.A.glad B.delighted C.grateful D.depressed45.A.breaking B.watching C.finding D.preparing46.A.wise B.patient C.desperate D.brave47.A.sides B.roads C.peaks D.ways48.A.sleep B.quit C.return D.continue49.A.emotionally B.physically C.randomly D.logically50.A.Ignore B.change C.lighten D.consume51.A.attitudes B.altitudes C.aptitudes D.institutes52.A.fortunes B.successes C.difficulties D.sorrows53.A.along B.aside C.across
D.ahead54.A.Never B.Do C.Ever D.Even55.A.givein B.giveback C.giveout D.giveup參考答案:36-40ACBBD
41-45ADCCA
46-50DCBAC51-55ABDAB三、閱讀理解18.
Nomatterwhattypeofbusinessyourun,ithastodealwithsituationsinwhichthingsgowrongfromyourcustomer’spointofview.Complaintscanbeagreatsourceofinformationfortheorganizations.Soit’simportanttolearntodealwithcustomercomplaintsefficiently.
Firstly,listenactivelytowhatthecustomerhastosaybykeepingcomfortableeyecontactandgivingfullattentionwithnointerrupting.Youshouldalsoshowyourcustomerthatyoudounderstandhim.
Secondly,whenreceivingacomplaintyoushouldapologizeforthefailurethecustomerhasidentified.It’simportantforyoutoknowthatyourapologymustappearauthentictothecustomer,andnotanemptyexercise.Andalsoyoushouldshowthecustomeryou’veacceptedtheresponsibilityandprovidehimwithchoicesifyouhavesomeinhandorotherwiseassurethecustomeryou’lldosomethingabouthiscomplaint.
Thirdly,talkwiththeconsumeranddiscoverthebestmeanstoresolvehisproblem.Therewillbetimeswhen,aftergatheringthefactsofasituation,you’llbeunabletoresolvetheproblemimmediately.Inthiscaseit’simportanttoletyourcustomerknowhowlongit’lltaketotakeactiononhiscomplaint.
Fourthly,asimple“Thankyou”isonewaytoletthecustomerknowyouappreciatethetimeandefforthehastakentoinformyouaboutaproblemwithyourcompany’sserviceorproductyouneedtoknowabout.
Lastly,giveyourcustomersomethingthatshowsyourappreciationforhimgivingthefeedbacktoyou.Andlethimknowyou’resorryforthemistakethatwasmade.Itisn’tnecessarytogivesomethingthatiscostly;butacoupon(贈(zèng)券)forafreedrinkormovieisfine.
Yourprofessionalandwell-organizedmethodofdealingwithyourcustomercomplaintsisonemorewaythatwillmakeyoustayaheadofyourcompetitors.67.Whatdoesthepassagemainlytalkabout?
A.Importanceofdealingwithcustomercomplaints.
B.Effectsofcustomercomplaintsonbusiness.
C.Tipsforhandlingcomplaintsfromcustomers.
D.Severalfactorsresultingincustomercomplaints.68.Theauthorthinksthatcustomercomplaints_____________.
A.areeasytodealwith
B.arereallyquiteannoying
C.canactuallybeavoided
D.aresometimesbeneficial69.Theunderlinedword“authentic”inParagraph3mostprobablymeans_______.
A.touching
B.believable
C.attractive
D.clever70.Accordingtothepassage,whatisthefirstthingyoushoulddowhenfacingthecustomercomplaints?
A.Showingsincereattitude.
B.Makinganhonestapology.
C.Makinganpromise.
D.Listeningtothecomplaintattentively.參考答案:略19.Whatkindofjobdoyouwanttodointhefuture?Onethatearnsthemostmoneyoronethatgivesyouthehighestsocialposition?Whataboutajobthatmakesyoufeelhappy?Surprisingly,thesethreethingsdonotalwaysgotogetherinthejobworld.AccordingtoageneralsocialsurveybytheNationalOrganizationforResearchattheUniversityofChicagointheUS,thetenhappiestjobsarenotthosewithbetterpayorhighersocialposition.Theyareordinaryjobs. Butwhatisitthatmakesa"happy"job?Researchersfoundthatpeoplearehappierwhentheyfeeltheyaredoingsomethingworthwhile.Sixofthetoptenhappiestjobsarebasedheavilyonhelpingothers,suchasfirefighters,teachers,andphysicaltherapists(理療師)Beingabletoexpressoneselfisalsoimportantforpeopletofeelsatisfied.Takeauthorsasanexample.Theirpayis"ridiculouslylowornon-existent",but"thefreedomofwritingdownthecontentsofyourownmindleadstohappiness,"wrotebusinessauthorSteveDenningonhisblogonForbes.com.Thesejobsaregreatlydifferenttothetopten"hatedjobs",accordingawebsitesurveyearlierthisyear.Directorofinformationtechnology,salesmanager,technicalspecialistandothersthataregenerallyconsideredrespectablejobsareonthelist.ToddMayfromTheNewYorkTimesdidn'tfindtheresultsstrange.Hearguedthat"ameaningfullifemust,insomesensethen,makepeoplefeelworthwhile".Ifapersondoesn'tparticipateinthecauses"thataregenerallyregardedasworthy,likefeedingandclothingthepoor,theirlifewilllackmeaning,"hesaid.Worktakesupthegreaterpartofmostpeople'slives.It's
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