二零零二至零三年度公務員顧客服務獎勵計劃要點

1、Serial No.序虢：Civil Service Customer Service Award Scheme 2002-03二零零二至零三年度公矜Jill客服矜樊DjIH望Outstanding Customer Service AwardEntry Form參加表格Notes 注：1. The personal data provided in this form will be used solely for thea Outstanding Customer Service Award在本表格填K的偃I人資料粹用於“桀出II客服矜葵。2. The completed applicat

2、ion form should be returned before 30 September 2002 to the Civil Service Bureau （Attn.: Miss Jessica Cheng）, Room 1122, 11/F ., Central Government Offices, West Wing, 11 Ice House Street, Central, Hong Kong.填妥的表格愿於二零零二年九月三十日前交回公矜it事矜局（交哪美娟女士辨理），地址卷香港中璟雪街11虢中I®政府合署（西座）11 B 1122室。（I） General Inf

3、ormation 一般料Bureau/Department 局/部力Name of Bureau/DepartmentM/部力名 ffl：Office Address辨事虞地址：Telephone No雷舌虢礁：Fax No.傅真虢礁：*Size of Staff K 工人數(shù)：（* - including both civil servants and non-civil service contract staff 包括公和非公合系勺 ）Contact Person 聊給人Name of Contact Person 人姓名:DesignationCorrespondence Address

4、Hfl 地址:Telephone No 雷舌虢®I：Fax No.傅真虢®I：E-mail雷;垂網（II） Write-up善面隙述（This section must be completed in both English and Chinese. 此根J必 分別以英文及中文填 H。）Achievement as per Assessment Criteria 每型即方面所取得的成就Please describe in 1,500 to 2,000 words the achievement of the bureau/departmentin customer ser

5、vice as per assessment criteria below.田青以1,500至2,000字加根度（下列Iff寄型即»（述局/部力在客服矜方面的成就。1. Quality 素English Version中文版本2. Efficiency 效率English Version中文版本3. Cost-effectiveness 成本效益English Version中文版本Supplementary Information 末甫充 St 料Additional information, if any, can be provided below to support the

6、 application. (No more than200 words)如有任何未甫充St料，由青在此橢I填嘉。(不可超遇200字)English Version中文版本(III) Gist 撮要(This section must be completed in both English and Chinese.此橢J 必須(分別以英文及中文填 H。)Please provide a gist of 200 words about the outstanding customer service of the bureau/department. The gist will be used

7、 for the public voting in October to November 2002 and the roving exhibition to be held after the prize presentation ceremony.田青以200字曾述局/部力在客服矜方面的供出成就。此份撮要符鷹用於二零零二年十月至十一月迤行的公冢投票及於®(樊典橙彳紀攀行的巡展霓。English Version中文版本Please attach the soft copy each of the text of this section and the departmental l

8、ogo 言青附上此橄內容及部F號徽虢的勤哪(本。(IV) Declaration 磬明I hereby declare that the information given in this application form is correct.Mt此磬明本份表格內的資料正硅瓢IS。I agree that all decisions made by the organiser and the adjudicating panel are final and binding in all respects and in all matters relating to the “Outstandingpustomer Service Award” .本局陪陰號同意，封於所有典供出客服矜獎有的事宜，主#W情和：叼！小的一切決定卷最彳乃央定，加具有余勺束力。Signature of Departmental Secretar