零售企業(yè)專業(yè)英語知識(1)ppt課件

1、零售企業(yè)專業(yè)英語.詞匯部分.Unit 1 Clothing 薄大衣背心便裝不合身衣服布衣長大衣長褲長裙Light overcoatVestInformal dressill-fitting ClothesCloth gownFrock coatTrousersLong skirtReady-made cloths成衣.Unit 1 Clothing 貂皮大衣吊帶裙定做衣服冬季大衣冬裝短褲短袖襯衣短袖上衣Mink coatSkirt with shoulder-strapsClothes made-to-orderWinter coatWinter clothesShort pantsSport

2、s shirtShort-sleeved jacketReady-made cloths成衣.Unit 1 Clothing 長衫超短裙襯衫成衣春裝大禮服大衣單衣Long gownMiniskirtShirtReady-to-wear dressSpring clothingFormal dressOvercoatUnlined clothesReady-made cloths成衣.Unit 1 Clothing 兒童外衣高級女裝個性時裝古裝合身服裝厚大衣滑雪衫夾克衫FrockHigh fashionPersonalityAncient costumeFitted clothesHeavy o

3、vercoatSki-wearJacketReady-made cloths成衣.Unit 1 Clothing 結(jié)婚禮服緊身褲緊身衣軍用服裝軍裝喇叭褲馬甲毛褲毛線衣Wedding dressTightsShape suitMilitaryUniformBell-bottomed trousersVestWoolen trouserssweaterReady-made cloths成衣.Unit 1 Clothing 棉背心棉大衣棉褲棉衣內(nèi)衣男裝呢外套牛仔服牛仔褲Cotton-padded waistcoatCotton-padded overcoatCotton-padded trouser

4、sCotton-padded clothesUnderwearMens clothesWoolen dressCowboy suitJeansReady-made cloths成衣.Unit 1 Clothing 女襯衫女裝皮大衣皮夾克旗袍裙子盛裝時裝睡衣BlouseWomans clothesFur coatFur jacketCheongsamSkirtRich dressFashionable dressPajamas topsReady-made cloths成衣.Unit 1 Clothing 特大號服裝田徑運動服童裝西裝夏裝校服腰帶嬰兒服裝游泳衣Extra large-size g

5、armentsTrack suitChildrens clothesWestern-style clothesSummer clothingSchool uniformWaistbandBabies wearswimsuitReady-made cloths成衣.Unit 1 Clothing 幼兒衣服羽絨衫雨衣針織衫中山裝運動服運動衫中式套裝Infants wearDown and feather-filled garmentsRaincoatKnit shirtChinese tunicSports wearSports shirtChinese two piece setsReady-m

6、ade cloths成衣.Unit 1 Clothing 暗紅寶藍(lán)色不透明橙紅色粉紅粉藍(lán)色橄欖色棕色紫色Dark redRoyal blueOpaqueOrange redPinkPowder blueOliveBrownPurpleColor顏色.Unit 1 Clothing 灰色金色咖啡色玫瑰紅米色墨綠色淺粉色青色肉色象牙色GreyGoldCoffeeRoseBeigeDeep greenLight pinkCyanCarnationIvoryColor顏色.Unit 2 Hosiery, Hats, Articles for Clothing and headgear 襪類、帽類和穿著

7、用品長統(tǒng)襪短手套花紋手套毛襪棉襪尼龍手套皮手套太陽帽頭飾圍巾Knee socksWrist-length glovesEmbroidered glovesWoolen stockingsQuilted stockingsNylon socksLeather glovesHelmetHeadgearscarf.Unit 3 Footwear鞋類布鞋長統(tǒng)靴低跟鞋短統(tǒng)靴高跟鞋尖頭皮鞋旅游鞋棉布鞋女涼鞋平跟鞋拖鞋Cloth shoesKnee-high bootsLow-heeled shoesAnkle bootsHigh-heeled shoesPint-tipped leather shoesH

8、iking shoesCotton-padded leather shoesLadies sandalLow heel shoesSlippers.Unit 4 Furniture家具辦公家具辦公椅辦公桌辦公座椅壁櫥壁柜壁爐餐椅餐桌茶幾Office furnitureDesk chairOffice tableOffice seatingBuilt-in cabinetBuilt-in cupboardFireplaceDining chairDining tableEnd table.Unit 4 Furniture家具長沙發(fā)廚房地磚廚房成套家具窗簾床墊床頭柜帶鏡衣柜地板電腦臺定做家具Cou

9、chKitchen blockKitchen unitCurtainMattressCupboardBureau with mirrorFlooringComputer tableContracted furniture.Unit 5 Beauty and Hair Dressing and Cosmetics美容美發(fā)和化裝品保濕唇膏底霜電吹風(fēng)發(fā)蠟發(fā)夾發(fā)膠防曬凡士林防水防水睫毛膏MoisturizerLip stickCream baseElectric hair dryerPomadehairclipFixatureSun blockVaselineWaterproofCream tearp

10、roof.Unit 5 Beauty and Hair Dressing and Cosmetics美容美發(fā)和化裝品粉餅粉底干性皮膚隔離霜護(hù)發(fā)素花露水化裝化裝水混合型皮膚睫毛膏睫毛夾Pressed powderFoundationDrySunscreenHair conditionerToilet waterMake upToning lotionCombinationMascara eyelash lengthenerEyelash curler.Unit 5 Beauty and Hair Dressing and Cosmetics美容美發(fā)和化裝品口紅美白美容院染發(fā)劑柔膚水潤膚膏爽膚水燙

11、發(fā)晚霜洗發(fā)水洗面奶LipstickWhiteningBeauty saloonHair dyeFacial sprayLanoline creamAstringentCurlingNight creamLiquid shampooFacial cleanser.Unit 5 Beauty and Hair Dressing and Cosmetics美容美發(fā)和化裝品香水香皂雪花膏眼線液眼影指甲剪油性皮膚中性皮膚Perfume Perfumed soapVanishing creamEye-liner fluidEye shadowNail scissorOilynormal.Unit 6 Ho

12、usehold Appliances家用電器冰箱抽油煙機電飯煲電風(fēng)扇電咖啡壺電烤箱電爐電暖氣電熱水器RefrigeratorRange hoodElectric rice cookerElectric fanElectric coffee makerElectric ovenElectric stoveElectric heaterElectric water heater.Unit 6 Household Appliances家用電器電視墻烘干機烘烤器家庭影院烤面包機烤箱空調(diào)器錄像攝像機熱水器燃?xì)鉄崴鱒ideo wallDryerRoasterHome theaterRoasterOven

13、Air-conditionerVideo cameraHot water heaterGas geyser.Unit 6 Household Appliances家用電器隨身聽臺燈投影儀微波爐吸塵器洗碗機洗衣機中央空調(diào)組合音響WalkmanDesk lampVideo projectorMicrowave ovenElectric vacuum cleanerDishwasherWashing machineCentral air-conditionerCombination audio system.Unit 7 General Merchandise日用百貨被套壁燈壁爐餐巾紙床頭燈床罩電熱

14、杯電熱毯電水壺Ticking Wall lampFurnaceNapkin paperBed side lampBedspreadElectric heating jugElectric blanketWhistling kettle.Unit 7 General Merchandise日用百貨電線開關(guān)凈水器渣滓桶晾衣架晾衣繩抹布毛毯漂白劑寢具Electric wireSwitchWater purification machineGarbage canDrying rackClotheslineDust clothBlanketBleachbedding.Unit 7 General Mer

15、chandise日用百貨熱水瓶日光燈日用百貨日用商品食品加工器食品攪拌器手電筒手帕手套手提箱ThermosFluorescent lampHousehold itemsGeneral merchandiseFood processorFood mixerElectric torchHandkerchiefGlovesSuitcase.Unit 7 General Merchandise日用百貨水果榨汁機水桶錢包太空被拖把行李繡花手帕煙灰缸紙巾桌布Juice extractorBucketPouchSynthetic fiber comforterMopLuggageEmbroidered ha

16、ndkerchiefAshtrayPaper towelTable cloth.Unit 8 Stationery文具筆筒便箋紙裁紙刀打孔機大頭針訂書釘訂書機粉筆公文柜活頁記事本Pen trayMemo padPaper knifePerforatorPinStapleStaplerChalkFiling cabinetLoose-leaf notebook.Unit 8 Stationery文具計算器漿糊膠水毛筆圖釘文具盒修正液圓珠筆自動鉛筆Calculating machinePasteGlueChinese writing brushDrawing pinStationery caseC

17、orrection fluidBall penMechanical pencil.Unit 8 Usual Terms of Commerce百貨公司陳列櫥窗陳列商品出口付款柜次貨大減價單價概不退換供不應(yīng)求Department storeShow windowGoods on displayCheck out counterIrregularsBig price plungeUnit priceNon returnableDemand exceeding supply.Unit 8 Usual Terms of Commerce價廉物美精品店禮券買一送一年終大減價清倉廉價商標(biāo)商品目錄商業(yè)中心H

18、igh quality and low overheadCollectionGift couponBuy one get one freeYear end saleClearance saleTrade markCatalogueemporium.Unit 8 Usual Terms of Commerce上等貨時價市場分析市價恕不退貨提籃頭等貨推車脫銷Prime qualityCurrent priceMarket analysisMarket priceAll sales finalShopping basketTopperShopping cartStock running out.Un

19、it 8 Usual Terms of Commerce物價營業(yè)額營業(yè)執(zhí)照優(yōu)待券郵購雜貨店暫停營業(yè)中等貨Commodity priceVolume of businessBusiness licenseRebate couponMail orderGroceryBusiness suspendedMedium quality.常用句型部分.Unit 1 GreetingGood morning sir, May I help you?Good evening, Mr. Smith. How are you recently?Hello! Mrs. White. Nice to meet you

20、.Good afternoon, Madam. What can I do for you?Is there anything I can do for you?Please take your time.Good right ahead.Please yourself.Unit 2 Pardon?Pardon?Im sorry. I didnt understand you. Would you mind repeating your question, please?Im afraid I cant explain it in English.Would you please speak

21、more slowly?Im afraid I dont know.Excuse me, What did you say?Excuse me, What do you mean by “modern furniture?Is that so?I see.Unit 3 Enquiries and AnswersWould you like to buy such shirt?How is it, sir/madam?Would you like to have a book?Were sorry, we dont have your color.Would you like to wait o

22、r come back later?Would you like to have it wrapped?Would you like this one?Would you like to check it?What kind of color/material would you like?.Unit 3 Enquiries and AnswersMay I have your business card/name/address/telephone number, please?May I be excused for a second?May I give you the answer t

23、omorrow?May I speak to Mr.Li, please?May I ask whos calling?Youre welcome./ Not at all.Unit 4 Would you pleaseWould you please not smoke here?Would you please sign your name here?Excuse me, Would you mind smoking in the smoking lounge?Would you please leave your umbrella out of the door?Would you mi

24、nd waiting for a second?Would you please make a down payment?Would you mind sitting down here?Would you mind coming with me to the cashier?.Unit 5 PleaseWill you do me a favour?Help yourself ,please.Would you care for some refreshments?Would you mind passing me the pen, please?After you.This way, pl

25、ease.Im sorry to keep you waiting, but will you please wait a few more minutes?But Ill be with you in a moment.Itll take about twenty minutes, sir. Would you like to wait?.Unit 6 Expressing Gratitude and Offering Apology.Thank you very much for your kindness.Thank you. Thats very kind of you.A pleas

26、ure ,sir/madam.Thank you very much for everything.Its very kind of you to say so.You are very helpful.Im sorry to have kept you waiting.Im sorry, but we dont accept dollar.Unit 6 Expressing Gratitude and Offering Apology.Im sorry, But this is the last one we have at the moment.Im sorry, but they are

27、 out of stock now.Were very sorry for the delay.Were sorry, we havent it now.Were sorry we couldnt help you.Excuse me for being late.Its not your fault, never mind.Unit 7 I SuggestI suggest you can have a try.I recommend you to take your handbag with you.I suggest tying a rope on it.How about gettin

28、g this wrapt, Mr. Jones?I think you should order it right now,sir.Shall I put it in a box?I think youd better buy some black ones.Would it be all right?Shall I check with the market?.Unit 7 I SuggestDo you have any more requirements, please?Dont you think it might be a good idea to do so?How do you

29、think of the pink one?Dont you see the handbag? It is made of genuine leather. The zipper is gold plating. And the quality is very nice.Would you like me to wrap them up for you?You look very smart wearing it.I hope you will give me a chance to introduce our series of products.Dont you think its wor

30、thy of it?.Unit 8 Let Me SeeLet me seeI think it takes three or four days.I dont know a lot about it, butThats a difficult question, butIm sorry, but I dont know.I may be wrong, butThat may be true, but in my opinionGenerally speaking, I agree with you, butAre you sure youre right about it?How would

31、 you prefer this one?Im not very familiar with this subject, but I think.Unit 9 Please have a lookPlease have a look.Would you like to have a look?Ill go and check our stock right now.Ill go and bring them right away.Would you mind pointing them out to me? Ill bring you a pair to try on.Please step

32、this way. This is our new showpiece in the showcase.Here are two styles, which one do you like better?.Unit 9 Please have a lookLet me show you some sample of various qualities.We have many designs for you to choose. May I show you some of them?Perhaps youd care to have a look.Id like to have a look

33、 at the new model over there.Maybe you would like to have a look at this one.Unit 10 Conclude a TransactionHow much is it altogether?How much do I owe you for these?2000 pieces, one piece is 20,the total is ￥40000.Sorry, sir. Would you mind exchanging this note please?Heres your change of 90. Please

34、 check it.Heres your receipt and item.20 for the original price and 15 for the present price.We dont have a cash-on-delivery system, so you can pay cash.Unit 11 What price range do you have in mind?What kind of price range do you have in mind?How much would you like to pay?Thats a bit more than I wa

35、s expecting to pay.You dont want anything too expensive, do you?What do you have in mind?Do you have anything in mind?I want to stay under 50 yuan.Unit 11 What price range do you have in mind?Whats the maximum price that you have in mind?Up to 20 yuan.What type of watch would your prefer?What kind o

36、f ornaments are you looking for?What kind of earring did you have in mind?.Unit 12 Price and BargainingSorry, but we cant make any reduction. Its our store rule.Its almost the cost price.This is the best/lowest price.We can give you 20% off.We cant cut our price anymore.Sorry, our price is firm.You

37、wont get it cheaper anywhere in this city.I am sorry, but we offer discount no matter how many items you buy.Whats your bottom line price?They are on sale. Its a real bargain.Unit 12 Price and BargainingYou get a lot more than what you expected.We are making a special offer to you.This could be your

38、 only chance.This would be a great buy.Our price is considerably lower.Can you make the price more reasonable?Sorry, this is our lowest price, we cant go any lower.I think its a good purchase to make.This is our rock bottom price. No further concession can be made.You receive a better price by payin

39、g it off now.Unit 13 Its Not for SaleIts only part of the decoration.Sorry, but its not for sale.Its just for display.What you have right here is all your need.Im sorry, but they are samples and not for sale.We sell them by wholesale, not by retail.Unit 14 Recommending color and designThis is the mo

40、st popular now.It looks good on you.The pink becomes of you.It is quite in fashion.They are made of fine material.I want something that I up to date.This seems quite extraordinary and the color also suits you.It seems to me that this rectangular shape goes well with round facial contour.Unit 14 Reco

41、mmending color and designIts not bad, is it?I think this pattern is well-suited for square facial contour.I think this design suits this oval facial contour.It sure looks good on you.We have many patterns for you to choose.It is made in the latest fashionable style and improved model.Yes, its better

42、, but is still seems to be out of fashion.Unit 15 About StockIt is in short supply.Just a moment, please. Let me check on that for you.We are out of stock now.We do not have what you want. Lower price ones are out of stock now.Im sorry, sir. But that model is out of production.Our store keeps a larg

43、e stock of it.We wont have any stock for two weeks.That products is expected not to be available for at least a month.Im sorry, this is all we have.Sorry, but this is the largest one we have.We have some more in the storehouse.Unit 16 About OrderingWould you like to order it?Would you like to go ahe

44、ad and place an order?When did you order it?Sorry, we dont have it at this moment, but I think it can be ordered.Would you order some more?They are on order, so well have it soon.Its on order, and it should be here by Friday.If I order today, how long will it take to get it?Eight to ten working days

45、.You will receive a discount by ordering today.Please sign the order form.May I have your telephone number.Unit 17 About Material and QualityThis is not easy to discolor/fade.There is no flaw on it.This made of silver.This plating/ coating will last a long time.This is a decorative box with a soft p

46、ad.Our products are 100% trouble-free.Our quality is worth every penny.Unit 18 DeliveryWould you like to have it delivered?Please let us know in what time you want to have it.We can supply you immediate delivery service.We are in the busy period. We are unable to make immediate delivery.What day wou

47、ld suit you?Would you like to specify a date?We have delivery service and the service is extra.In our store, delivery service is extra.The earliest date may be the 7th.It just depends.You will probably get it in about 2 days.Would next Wednesday be all right?Well immediately arrange for someone to d

48、eliver these to your house free of charge.Unit 19 About packingShall I wrap it, madam?How do you want it to be wrapt?There is a charge for the box, will it be all right?Would you like to wrap it as a package?Would this be all right?Shall we tie it with a wrapping belt?Shall I wrap them separately or

49、 in the package.Please check the things in the package.We usually charge for this kind of packing.We dont collect packing charges.We normally use this paper on items, so will it be all right for you?Would you like to write your name here?What does it say?.Unit 20 After serviceWhats the matter?When d

50、id you buy it from our store?Usually we dont provide a refund. But you can pick and choose one until you find the most satisfying goods.Sorry, We cant exchange discount sales goods.We dont exchange any items that are improperly used or damaged by the customer himself.The balance is 100 yuan.Its 100

51、yuan more than the original, is that all right?Im not sure you can return it after two weeks. Ill have to ask the manager.Im sorry that I cant help more.Unit 20 After serviceWe cant give you your money back because it has been used.Would you like an even exchange or a refund?Goods purchased in this

52、store are refundable within 7 days.Because it is 10 days past due.Do you have proof that you bought it here?We are sorry for the trouble/inconvenience.Yes, it does appear that way.Is it still repairable?Some parts have been badly damaged.Unit 20 After serviceYou can carry it to the repair department

53、 and get it repaired.That being the case, the repair would be rather complex.Its serious, I think it will be more economical to buy a new one.I think there will be a charges because the warranty has expired.Well call you when its ready.Its not necessary to repair it.This is how long it usually takes

54、.Unit 21 About business hoursWe are open from 10:00 a.m. to 7:00 p.m.Our store is open/close at 9:00The whole store will close at 7:00Were having a sale from Feb. 16th to Mar. 3rd.Our store is open 7 days a week during the summer gift season.We are closed during the Spring Festival.The year-end gift

55、 season is 30 days from today.Being the busy season, we have readjust our business hours. Now the time is prolonged for two hours.It opens at 8:30 a.m., and keeps open till 6:00 p.m.Unit 22 Indicating the DirectionIts in the annex building.There is a passageway upstairs/ downstairs.Its in the rear/ centre.Its in front of the elevator.Its next to our department.It is in the ce