超五星級(jí)酒店服務(wù)指南(中英文版)

10目 錄總經(jīng)理致辭GRANDLOBBYSERVICES1．大堂經(jīng)理AssistantManager2．問(wèn)訊∕留言Information∕Message3．預(yù)訂∕接待Reservation∕Reception4．收銀∕結(jié)賬Cashier5．外幣兌換ForeignCurrencyExchange6．信用卡CreditCard7．退房時(shí)間Check-outTime8．客房門(mén)卡RoomCard9．行李效勞LuggageService10．大堂保險(xiǎn)箱LobbySafebox11．商務(wù)中心BusinessCenter12．商場(chǎng)ShoppingCenter13．殘疾人士設(shè)施HandicappedFacilities14．擦鞋效勞Shoe-ShineService15．花店FlowerShop16．租車(chē)CarHire17．著裝Dressing18．停車(chē)Parking19．行政樓層接待處ExecutiveFloorReception客房效勞GUESTROOMSERVICES客房中心HousekeepingCenter房間清潔效勞RoomCleaning房間夜床效勞Turn-downService洗衣效勞LaundryService小酒吧Mini-Bar房間加床效勞ExtraBed送餐效勞RoomService擦鞋效勞Shoes-shineService叫醒效勞Wake-upCall10．飲用水DrinkingWater11．Telephone12．電吹風(fēng)HairDryer13．冰塊IceCube14．電熨斗/燙衣板Iron/IronBoard15．房間保密/免打攪16．失物招領(lǐng)LostAndFound17．電視節(jié)目TVChannel18．網(wǎng)上漫游InternetService19．空氣調(diào)整AirConditioner20．電源總開(kāi)關(guān)EnergySaver21．電源說(shuō)明PowerSupply22．無(wú)煙樓層Non-smokingfloor23．醫(yī)療效勞ClinicService24．環(huán)境保護(hù)EnvironmentalProtection25．緊急狀況Emergency餐飲效勞FOOD&BEVERAGESERVICES宴會(huì)預(yù)訂BanquetReservation大堂吧LobbyBar西餐廳WesternRestaurant行政酒廊ExecutiveLounge中餐廳ChineseRestaurant日韓餐廳Japanese&KoreanRestaurant洗浴自助餐廳BathbuffetRestaurant會(huì)議室ConferenceRoom送餐效勞RoomService會(huì)館效勞HEALTH&ENTERTAIMENTSERVICE洗浴Bathe游泳館SwimmingPool健身房GymnasiumCenter電影廳FilmHall休息廳Lounge游樂(lè)區(qū)GameArea棋牌室ChessandMahjongRoomSPA理療室安全指南SAFETYDIRECTORY遵守措施來(lái)賓留意事項(xiàng)Guest’sNotices安保Safeguard火警FirePrevention火警須知Firealarmnotice指南TELEPHONEDIRECTORY撥打客房RoomtoRoomCalls撥打外線OutsideCalls國(guó)內(nèi)直撥DDDCalls國(guó)際直撥IDDCalls國(guó)內(nèi)、國(guó)際直撥須知IDD&DDDServiceGuide國(guó)內(nèi)、國(guó)際長(zhǎng)途區(qū)號(hào)IDD&DDDDIRECTORY附表客房物品有償價(jià)格表金龍國(guó)際飯店熱忱歡送閣下光臨敬重的來(lái)賓：歡送您下榻張家口金龍國(guó)際飯店！您的到來(lái)，我們飯店全體員工都感到格外榮幸，此《效勞指南》為您具體介紹了飯店的各項(xiàng)效勞及設(shè)施。假設(shè)您有什么需要，請(qǐng)直接與飯店各部門(mén)聯(lián)系，我們將竭誠(chéng)為您效勞。系我們，或者填寫(xiě)“來(lái)賓意見(jiàn)表最終，期望您把在這里獲得的開(kāi)心經(jīng)受告知更多的朋友，期盼您的再次光臨，感謝！xx總經(jīng)理WarmlyBaolongInternationalHotelDearGuest:BaolongInternationalHotel!Allofusareverygratefulforyourpatronageandhopeyouenjoyyourstayatourhotel.This《ServiceDirectory》willinformyouvariousserviceandfacilitiesofourhotel.Ifyouneedmorehelp,pleasecontactwithourrelevantdepartments,allofusalreadystandbyandsurelyyouwillgettheexcellentserviceatanytime.YouareourconcerninBaolongInternationalHotelduringyourstay.Weshalltryourbesttooffertheperfectserviceforyou. Ifthereareanymorecommentsorsuggestions,pleasecontactuspromptlyorfillinquestionnaireformonthedeskofyourroom.Wewish,duringyourstaywithus,jovialityexperiencewiseuptoyourfriendsandwehopewewillhavethepleasureofservingyouagain.INTERNATIONALHOTELGeneralManager大堂效勞GRANDLOBBYSERVICES大堂經(jīng)理AssistantManager TEL 8188位于飯店大堂內(nèi)，24小時(shí)為您供給效勞。TheAssistantManagerinthelobbywillbeatyourserviceatanytime.問(wèn)訊∕留言Information∕Message TEL 8100如您離開(kāi)飯店而需與來(lái)人或來(lái)電聯(lián)系時(shí)，請(qǐng)把您的去處及留言告之總效勞臺(tái)。YoucantellourInformationDesktheplacetogoifyouwanttobeintouchwithtelephonemessageorvisitorswhenyouareout.預(yù)訂∕接待Reservation∕Reception TEL 810024小時(shí)為您供給預(yù)訂客房、住宿登記等效勞。TheFrontDeskwillprovideyouwiththeserviceofreservationandregistrationanytime.收銀∕結(jié)賬Cashier TEL 8105位于大堂總效勞臺(tái)，24小時(shí)為您供給住宿期間的房費(fèi)、餐費(fèi)及其他費(fèi)用的結(jié)算效勞。It’slocatedattheFrontDeskinthelobby.Wewillprovidethe24-hourcheck-outserviceofyourfeesduringyourstay.外幣兌換ForeignCurrencyExchange TEL 810518小時(shí)外幣兌換效勞。效勞時(shí)間：06：00-24：00It’slocatedattheCashierdesk.Wewillalsoprovidetheserviceofexchangingforeigncurrency.ServiceHours：06：00am-12：00pm信用卡CreditCard TEL 8106歡送您在飯店用以下信用卡：銀聯(lián)系列卡、長(zhǎng)城卡、牡丹卡、建行龍卡、金穗卡、維薩卡、萬(wàn)事達(dá)卡、運(yùn)通卡、大萊卡、JCB卡。usethefollowingcards：GreatWall,thePeony,Longcard,theGoldEar,Visa,Master,AmericanExpress,DinersclubandJCBetc.退房時(shí)間Check-outTime TEL 810612：00。請(qǐng)留意：超過(guò)12：00后加收半天房租，18：00后退房按全天收費(fèi)計(jì)算。假設(shè)需延遲離店時(shí)間，請(qǐng)與總效勞臺(tái)聯(lián)系。Check-outtimeis12：00atnoon.Youwillhavetopayanextrahalfofdailyfeeifyoucheckoutafter12：00a.mandthewholefeeifyoudoafter18：00p.m.PleasecontacttheReceptionDeskifyourcheck-outhastobedelayed.客房門(mén)卡RoomCard TEL 8100飯店使用安全電子門(mén)鎖。退房時(shí)請(qǐng)將門(mén)卡交與總臺(tái)收銀處。請(qǐng)留意：當(dāng)超過(guò)規(guī)定時(shí)間，門(mén)卡將不能開(kāi)鎖。您要續(xù)住，請(qǐng)到總效勞臺(tái)辦理有關(guān)手續(xù)。WeofferyoutheIClock.PleasereturnthecardtotheCashierDeskwhenyoucheckout.TheICcardwillnotworkwhenyoudelaythecheck-outtimeandyoumustcontacttheReceptionDesktocontinueyourtime.行李效勞LuggageService TEL 8109我們?yōu)槟┙o店內(nèi)免費(fèi)運(yùn)送或存放行李效勞。Weofferfree-of-chargeserviceofdeliveryinourhotelandleft-luggageservice.大堂保險(xiǎn)箱 LobbySafebox TEL 8100店對(duì)留在客房?jī)?nèi)物品的任何損壞或遺失不負(fù)任何責(zé)任。Eachroomisfittedwithasafebox,yourvaluablebelongingsarerecommendedtobekeptinthesafe.Bytheway,thelobbyprovidesfreesafesforbiggervaluablebelongings.Thehotelmanagementisnotliabletoanylossordamagevaluablesleftinthegustrooms.商務(wù)中心 BusinessCenter TEL 8107位于飯店大堂，為您供給全面的秘書(shū)效勞：中英文打字、復(fù)印、出租電腦、收發(fā)電子郵件、訂票、郵寄等效勞。效勞時(shí)間：08：00-22：00Locatedinthelobby,weprovideyouwiththecomprehensivesecretarialservice.suchastypewritinginChineseorinEnglish,Faxandcopyingservice,E-mailservice,purchasingticket,mailing,etc.ServiceHours：08：00am-10：00pm商場(chǎng)ShoppingCenter TEL 8118位于飯店大堂東側(cè)，為您供給地方特色產(chǎn)品、旅游產(chǎn)品、藝術(shù)品、日常用品、飲料、食品等。效勞時(shí)間：08：00-22：00Locatedinthelobby,itofferslocalspecialties、tourismproducts、rootcarvingartwork、articlesfordailyuse、softdrinksandfood,etc.ServiceHours：08：00am-10：00pm殘疾人士設(shè)施HandicappedFacilities TEL 8109飯店備有輪椅車(chē)和拐杖，如需使用請(qǐng)與行李房聯(lián)系。Wealsoofferwheelchairandwalkingstick.PleasecontacttheLuggageRoomifyouneed.擦鞋效勞Shoe-ShineService擦鞋機(jī)位于大堂一樓，免費(fèi)為您供給擦鞋效勞。Locatedinthelobby.Youmaypolishyourshoesthere.花店FlowerShop TEL 8109我們格外情愿為您安排鮮花效勞。Weareverygladtoprovidefreshflowerserviceforyou.租車(chē)CarHire TEL 8109如需預(yù)訂的士，請(qǐng)與禮賓部聯(lián)系，飯店為閣下供給24小時(shí)效勞。PleasecontacttheConciergeifyouneedacar,theserviceisavailablefor24hours.著裝 Dressing我們建議您在飯店全部餐廳和公共場(chǎng)所穿著適宜的衣裝。Weadviseyoutoweartheproperformaldressinallrestaurantsandpublicplaces.停車(chē)Parking飯店擁有停車(chē)場(chǎng)，請(qǐng)按指定車(chē)位停放車(chē)輛。有礙車(chē)道暢通、消防、安全及專(zhuān)用泊車(chē)的車(chē)輛，如有損壞飯店不予負(fù)責(zé)。如需特地監(jiān)管的車(chē)輛，請(qǐng)告知在場(chǎng)保安員，我們將會(huì)記錄，妥處存放。Wehavetheparkingarea.Pleaseparkyourcarasshown.Wearenotresponsibleforanydamageifyouhinderthepath,fighting-fireandsecurityetc.Pleaseinformourguardifyourcarneedspecialcare.Wewillmakesomenotesandbecareforthecar.Pleasedon’tleaveyourvaluablesinthecar.Ifyouhaveones,pleaseplacetheminthesafedepositboxoftheFrontDeskinthelobby.行政樓層接待處ExecutiveFloorReception TEL 8100位于飯店六層和七層，將為行政樓層的客人供給快速入住和退房效勞。Locatedonthe6thand7thfloor,Weprovidefastcheckin,checkoutservicefortheexecutivefloorguest.客房效勞GUESTROOMSERVICES客房中心HousekeepingCenter TEL 8588客房中心24小時(shí)為您效勞，如有需要請(qǐng)與客房中心聯(lián)系。Wewillserveyouthewholeday.Pleasecontacthousekeepingcenterforassistance.房間清潔效勞RoomCleaning TEL 8588您假設(shè)需要效勞員盡快為您清理房間，請(qǐng)將“請(qǐng)即清掃”牌掛于門(mén)外或與客房中心聯(lián)系。Hang“MakeupRoom”signboardatthedoorknoborcallhousekeeping,andthenwe’llcleanyourroomatsoonaspossible.房間夜床效勞Turn-downService TEL 8588飯店為您供給每日開(kāi)夜床效勞。Wehavedoturndownserviceforyoueveryday,pleasecontacthousekeepingcenter.洗衣效勞LaundryService TEL 858810：00前將要洗熨衣物放入洗衣袋，洗衣單。Weofferdrycleaning,washingandpressingservice.TheRoomAttendantcomestocollectthewashingbagbefore10：00ameverydayandsenditbackinthesameday.Expressserviceisavailablealsotoyouwithin4hours.PleaserefertotheLaundryListinyourroom.fordetails.小酒吧Mini-Bar TEL 8588額將被計(jì)入到您的賬單。如有其他需要，請(qǐng)隨時(shí)與客房中心聯(lián)系。Thereisamini-barwithmanykindsofdrinkandsnacksinyourroom.Wewillreplenishthemandthesumofchargewillberecorded.Ifyouwantanythingelse,pleasecontacthousekeepingcenter.房間加床效勞ExtraBed TEL 8100飯店為您供給加床效勞。假設(shè)需要請(qǐng)與總臺(tái)聯(lián)系。Contactwithreceptiondeskforextrabedintheroomifyouneed.送餐效勞RoomService TEL 8208請(qǐng)參閱《客房送餐效勞菜單效勞時(shí)間：09：30-02：00Pleasecheck《RoomServiceMenu》andcontactF&BDivision.ServiceHours：09：30am-02：00am擦鞋效勞Shoes-shineService TEL 8588聯(lián)系。Eachroomprovideshoe-shinecloth,PleaseputyourshoesintothebasketinthecabinetorcontactHousekeepingifyouneed.9．叫醒效勞Wake-upCallTEL9請(qǐng)撥“9”與總機(jī)接線員聯(lián)系，確定為您叫醒時(shí)間。Pleasedial“9”tocontactwiththeOperatorandconfirmyourwake-uptime.10．飲用水DrinkingWaterTEL8588請(qǐng)與客房中心聯(lián)系。Thewaterfromthetapinthebathroomcanbedrunkdirectly.Youmayusetheelectronickettletoboilthewater.Pleasecontacthousekeepingforassistance.Telephone TEL 9每個(gè)房間都配備長(zhǎng)途直撥?chē)?guó)際/國(guó)內(nèi)系統(tǒng)。如要撥打長(zhǎng)途，可先參閱《效勞9”請(qǐng)總機(jī)接線員幫助。Everyroomisequippedwiththedirectinternationalanddomesticdialingsystem.Ifyouwanttomakealongdistancecall,pleasecheckthe《TelephoneDirectory》ordial“9”forhelp.電吹風(fēng)HairDryer TEL 8588客房?jī)?nèi)備用電吹風(fēng)可供您使用。Thereisahairdryerintheroomforyou.冰塊 IceCube TEL 8588客房中心可以為您供給冰塊，如有需要請(qǐng)與客房中心聯(lián)系。Wepreparetheicecubeforyouinthehousekeeping.Pleasecontactusifyouneed.電熨斗/燙衣板Iron/IronBoard TEL 8588客房中心備有電熨斗和燙衣板。如有需要可打聯(lián)系。使用時(shí)，請(qǐng)留意安全。Thereareironandironboardinhousekeepingcenter.Pleasecontactusforassistance.Pleasetakecareofyourself.房間保密/免打攪 TEL 9KeeptheRoomNumberSecret/AvoidBeingDisturbedbyTelephone”與總機(jī)接線員聯(lián)系。Ifyou’dliketokeeptheroomnumbersecretandavoidbeingdisturbedbytelephone,please.pressthekeyof“DND”onthewallandcontacttheOperatorby“9”.失物招領(lǐng)LostAndFound TEL 8588在上述期限內(nèi)無(wú)人認(rèn)領(lǐng)的物品，飯店將會(huì)自行處理。Pleasecontacthousekeeping,Ifyouhavethingslost.wewillkeepthelostthingsfor3months.Perishablegoodswillbekept3days.Weareentitledtodealwiththembeyondthedeadline.電視節(jié)目TVChannel TEL 8588飯店全部客房均有遙控彩色電視，供給多種語(yǔ)言的國(guó)內(nèi)外衛(wèi)星、有線電視頻道。Eachroomprovidesremote-controlcolorTVwithsatellite&cablechannels.Ifyouwanttoknowtheprogramarrangement,checkplaybillplease.網(wǎng)上漫游InternetService TEL 8588飯店客房為您供給無(wú)線及寬帶免費(fèi)上網(wǎng)效勞Theguestroomshadfixedwithbroadbandaccessandwirelessinternetalso. Youcangetontheinternetinyourroomforfree.空氣調(diào)整AirConditioner TEL 8588房中心聯(lián)系。Thehotelhasthecentralair-conditioningsystem.Thereisindividualair-conditioningcontrolineveryguestroom.Forassistance,pleasecallhousekeeping.電源總開(kāi)關(guān)EnergySaver TEL 8588會(huì)接通。離開(kāi)房間時(shí)，請(qǐng)別遺忘把門(mén)卡取出。ThereisanEnergySaverineachroom.Youmaygettheelectricityinsertingtheroomcardintotheswitchonthewall.Don’tforgettotakethecardwhenyouareout.電源說(shuō)明PowerSupply TEL 8588220110系。為安全起見(jiàn)，請(qǐng)不要在房?jī)?nèi)私自使用電器設(shè)備和烹調(diào)設(shè)備，請(qǐng)不要使用大功率電器。Thevoltageofpowersupplyinyourroomis220Vand110V.Contactusifyouneedanadapterortransformer.electricorcookingequipmentswithoutpermissionisforbiddeninordertoguaranteeyoursafety.Pleasedon’tuseotherapplianceofhighpower.無(wú)煙樓層 Non-smokingfloor TEL 8588飯店為不吸煙的來(lái)賓特別預(yù)備了無(wú)煙樓層6樓，為您供給清爽的住宿環(huán)境。Ourhotelspeciallypreparesnon-smokingfloorforyouonthe6 thfloorfortheguestswhodotsmoke.醫(yī)療效勞 ClinicService TEL 8100假設(shè)需要效勞，請(qǐng)與客房中心或總效勞臺(tái)聯(lián)系。Foranyassistance,pleasecontacthousekeepingcenterorfrontdesk.環(huán)境保護(hù) EnvironmentalProtection TEL 8588用品在您住店期間每?jī)商旄鼡Q一次。Forthesakeofenvironmentalprotectionandavoidconsumingtoomuchdetergent,pleaseplacetheusedtowelsinthetowelbasket.Wewillchangethebedsheet,bedcover,pillowcaseeverytwodayduringyourstayinourhotel.緊急狀況 Emergency TEL 8100如遇緊急狀況請(qǐng)聯(lián)系客房中心或總效勞臺(tái)。Ifanyemergencyhappens,pleasecontacthousekeepingcenterorfrontdesk.餐飲效勞FOOD&BEVERAGESERVICES宴會(huì)預(yù)訂BanquetReservation TEL8200飯店一層、三層設(shè)有不同風(fēng)格的大小宴會(huì)廳、多功能廳及包間18個(gè)。如您需要安排宴會(huì)、酒會(huì)等有關(guān)的社交宴請(qǐng)，請(qǐng)與餐飲預(yù)訂中心聯(lián)系。效勞時(shí)間： 07：00-22：00Wehavedifferentkindsofsmallandbigbanquethallsmulti-functionhalland18balconies，locatedon1stand3rdfloor.PleasecontactF&BReservationCenterifyouneedget-togetherandrelevantpublicactivities.ServiceHours：07：00am-10：00pm大堂吧LobbyBar TEL8121飯店一樓獨(dú)特的休閑酒吧，為您供給會(huì)友、小憩之抱負(fù)去處。07：00-00：00OurLobbyBaron1stfloorisanexcellentleisureplaceforyoutomeetyourfriendsorhaveabreak.ServiceHours：07am：00-00：00pm西餐廳WesternRestaurant TEL8128位于飯店一層，供給中、西式自助早餐、午餐和晚餐，并供給16小時(shí)客房送餐效勞。效勞時(shí)間：早餐07：30-09：00 午餐11：30-13：30 晚餐17：30-21：30Locatedon1stfloor,WeofferChineseandwestern-stylebuffetbreakfast,lunchanddinnerwith16hoursroomservice.ServiceHours：B07：30am-09：00am L11：30am-01：30pm S05：30pm-09：30pm行政酒廊ExecutiveLounge TEL8820位于飯店八層，為您供給各種飲品、小點(diǎn)，是您休閑、談天、休息的最正確場(chǎng)所。效勞時(shí)間：11：00-00：00Locatedonthe8thfloor,providesyouwithvariousofdrinkandsnacks.ServiceHours：11：00am-00：00pm中餐廳ChineseRestaurant TEL8200位于飯店二、三層，經(jīng)營(yíng)高檔“滿漢全席以及特色西口菜。效勞時(shí)間：午餐11：30-13：30 晚餐17：30-21：30Locatedonthe2ndand3rdfloorofthehotel,itprovidesyouwithmanykindsofspecialdishesasCantonflavorsuchasAbalone,BirsnetandthesharkfinandalsoprovidesyouwithspecialSichuancuisineandZhangjiakoudishes.ServiceHours：L11：30am-01：30pm S05：30pm-09：30pm日韓餐廳Japanese&KoreanRestaurant TEL8355澳洲牛肉、野生生蠔等。效勞時(shí)間：午餐11：30-13：30 晚餐17：30-21：30Locatedonthe3rdfloor,itprovidesyourealJapanesecuisineandKoreanBBQ,alsoAustraliabeefandwildoysters.ServiceHours:L11：30am-01：30pm S05：30pm-09：30pm洗浴自助餐廳BathbuffetRestaurant TEL8205位于會(huì)館二層，為您供給中西合璧式自助餐，供洗浴客人就餐。效勞時(shí)間：早餐07：30-09：00 午餐11：30-13：30晚餐17：30-21：30 夜宵23：00-00：00Locatedonthe2ndfloor,itprovidesChineseandwesternbuffetforthebathingguest.ServiceHours：B07：30am-09：00am L11：30am-01：30pmD05：30pm-09：30pm S11：00pm-00：00am會(huì)議室ConferenceRoom TEL8155位于飯店八層，10-2008個(gè)。如需使用請(qǐng)與市場(chǎng)營(yíng)銷(xiāo)部聯(lián)系。Locatedonthe8thfloor,has8Various-specificationconferenceroomswhichcanhold10to200persons.Ifyouneed,pleasecontactthemarketing&salesdepartment.9．9．送餐效勞RoomServiceTEL8208飯店供給房?jī)?nèi)中餐、西餐用餐效勞，詳情請(qǐng)參閱客房用餐效勞菜單。效勞時(shí)間：09：30-02：00OurOurhotelprovidesinroomWesternandChinesefoodfor16hoursaday.Pleaseref-er-ertheguestroommenutomakeyourchoiceorcontactwesternrestaurant.ServiceHours：09：30am-02：00am會(huì)館效勞HEALTH&ENTERTAIMENTSERVICE洗浴Bathe TEL 8000位于飯店西側(cè)地下一層和一層，供給男女賓洗浴，SPA，供給足療、按摩保健效勞，同時(shí)還設(shè)有洗浴客房供您休息效勞時(shí)間：全天Locatedonthebasementfloorand1stfloor,providebathe,playingpool,andguestrooms.ServiceHours：24hours游泳館SwimmingPool TEL 8135位于飯店西側(cè)一層，水質(zhì)清亮透亮，游泳是健身和削減脂肪的最正確運(yùn)動(dòng)方式。效勞時(shí)間：10：00-22：00Locatedonthe1stfloor,providesyouwithcomfortableandspaciousenvironmentforhealth.ServiceHours：10：00am-10：00pm健身房GymnasiumCenter TEL 8139位于飯店西側(cè)一層，有氧健身器材、瑜伽，是您訓(xùn)練心肺功能的好地方。效勞時(shí)間：10：00-22：00Locatedonthe1stfloor,allkindsofexercisersequipmentandfacilitiesforyoutochoose.ServiceHours：10：00am-10：00pm電影廳FilmHall TEL 8239位于飯店二層，完善體驗(yàn)超精彩的視聽(tīng)盛宴。效勞時(shí)間：全天Locatedonthe2ndfloor,providesyouwithwonderfulview.ServiceHours：24hours休息廳Lounge TEL 8240位于飯店二層，休息床雙電動(dòng)調(diào)整，讓您享受滿足的休閑時(shí)間。效勞時(shí)間：全天Locatedonthe2ndfloor,providesyouawonderfulleisuretimewithdoubleelectricadjustmentrestbed.ServiceHours：24hours游樂(lè)區(qū)GameArea TEL 8237位于飯店西側(cè)二層，設(shè)有兒童游樂(lè)區(qū)、電玩、桌球、書(shū)吧、網(wǎng)吧、大型自助餐。效勞時(shí)間：全天Locatedonthe2ndfloor,includeschildrenplayingarea、videogames、tabletennis、readingroom、internetcafes、buffetparty.ServiceHours：24hours棋牌室ChessandMahjongRoom TEL 81604樓，配有先進(jìn)的全自動(dòng)麻將機(jī)供您使用。效勞時(shí)間：全天Locatedonthe4thfloor,theenvironmentiselegantandithasadvancedandautomaticMahjongmachines.ServiceHours：24hoursSPA理療室 TEL 8800位于飯店八層西側(cè)，SPA主要透過(guò)人體的五大感官功能，將精、氣、神三者合一，實(shí)現(xiàn)身、心、靈的放松。效勞時(shí)間：全天locatedinthewest8thfloor，SPAprimarilythroughthebody”sfivesensestogetyouspirit,breathandexpressioncombinedandachievephysical,mentalandspiritualrelaxation.ServiceHours：24hours安全指南SAFETYDIRECTORY為了使您在本飯店能開(kāi)心而安全地居住，請(qǐng)您與我們合作并遵守以下措施：Toensureyouhaveapleasantstaywithus,weneedyourcooperation.Pleasedoasthefollowing:——請(qǐng)將現(xiàn)金和貴重物品存放在大堂保險(xiǎn)箱內(nèi)。Pleaseplaceyourcashandvaluablesinthesafedepositboxinthelobby.——如您不期望接聽(tīng)，請(qǐng)通知飯店接線員。Advisehoteloperatorifyouwanttomissyourincomingcalls.——全部飯店員工會(huì)身穿制服，胸前佩戴員工牌，否則請(qǐng)勿讓他/她進(jìn)入您的房間。Pleasenotethatonlyuniformedhotelemployeeswithnametagsarepermittedtoserveyouinguestroombyyou.——外幣兌換應(yīng)在大堂接待處，請(qǐng)勿與不相識(shí)的人員兌換外幣。ForeigncurrencyonlycanbeexchangedattheReceptionDesk.Donotexchangeyourforeigncurrencywithstrangersbyyou.——請(qǐng)勿輕信兜售免費(fèi)旅游或其他效勞的。假設(shè)常常受到這種干擾，請(qǐng)通知大堂經(jīng)理。Donotacceptcallsfromstrangersofferingfreetoursandotherservices.PleasetelltheAssistantManagerifyouarebeingbotheredbythem.——假設(shè)您覺(jué)察任何疑點(diǎn)或可疑人物，請(qǐng)馬上通知大堂經(jīng)理。Ifyouseeanysuspiciouspersonsoranyqueries,pleasecontacttheAssistanceManagerimmediately.——隨身攜帶門(mén)卡時(shí)，請(qǐng)妥當(dāng)保管。請(qǐng)勿將門(mén)卡交給他人。當(dāng)離店時(shí)，請(qǐng)務(wù)必將門(mén)卡歸還總臺(tái)收銀處。Makesureyourselfwithyourroomcard.Donothandsyourroomcardtoanyotherpersonwhoisnotregisteredinyourroom.PleasereturnyourroomcardtotheCashierDeskwhenyoucheckout.——離開(kāi)房間或晚上休息前，請(qǐng)關(guān)好門(mén)窗。請(qǐng)留意本地氣候，保重身體。外出巡游，請(qǐng)注意食品衛(wèi)生和安全。Toensureyoursafety,pleaseshutthewindowsanddoorofyourroombeforedepartingorsleepingatnight.Toensureyourhealth,pleasenoticethelocalclimate,takecareofyourselfandpayattentiontothefoodsanitationandsecurity.來(lái)賓留意事項(xiàng)GuessNotices——飯店設(shè)有消防水喉、滅火器材等消防設(shè)施，請(qǐng)勿隨便動(dòng)用。Eachfloorequippedwithmodernfire-fightingequipment,Pleasedonotmovecasuallyexceptemergency.——入住時(shí)請(qǐng)出示身份證、護(hù)照或其他有效證件。Uponregistration,youarerequestedtoshowyourownidentificationcard,passportorothervalidcredentials.——請(qǐng)不要讓未登記入住的客人在您的房間過(guò)夜或轉(zhuǎn)租給其他人。Youarenotallowedtokeepunregisteredguestsinyourroomovernightorsublettheroom/bedtoanotherperson.——易燃、易爆、有毒和放射性物品請(qǐng)勿帶入飯店內(nèi)。未經(jīng)許可，制止在飯店客房?jī)?nèi)使用大功率電器燒煮食物或作其他用途。Inflammable,explosive,poisonousandradioactivearticlesarenotallowedtotakeintothehotel.Cookingorunauthorizedelectricityconnectionisnotallowedinyourrooms.——攜帶槍支、彈藥等必需登記，并按公安部門(mén)的規(guī)定由公安部門(mén)代為保管。AllfirearmsandweaponsmustberegisteredandkeptbythePublicSecurityBureau.——嚴(yán)禁賭博、嫖娼、賣(mài)淫、偷竊、吸毒、走私販私等違法犯罪活動(dòng)。Illegalactivitiesorcriminaloffencesarestrictlyforbidden,suchasgambling,prostitution,drugtakingandsmugglingetc.——如違反《中華人民共和國(guó)治安治理懲罰法ThePublicSecurityBureauhastheauthoritytotakenecessaryactioninaccordancewiththeSecurityMaintenancePenaltyRegulationsofthePRCorotherrelevantlawsincasesofviolation.——請(qǐng)勿將寵物帶入飯店。Petsarenotallowedinthehotel.——請(qǐng)勿讓您的小孩獨(dú)拘束飯店公共區(qū)域或房間內(nèi)玩耍，以免發(fā)生意外。Toavoidanyaccident,pleasetakegoodcareofyourchildrenanddonotleavethemunattendedinpublicareasorroomofthehotel.——依據(jù)公安機(jī)關(guān)的規(guī)定，全部訪客請(qǐng)?jiān)谕砩?1AccordingtoPublicSecurityAuthority,visitorsaretoleavetheguestroomsbefore11：00pm.安保Safeguard飯店安保人員及掩蓋公共區(qū)域的閉路監(jiān)控為您供給全天候的安全保障。為了您自身安全，請(qǐng)謹(jǐn)記在客房?jī)?nèi)鎖上雙重門(mén)鎖并在確認(rèn)訪客身份前方可開(kāi)門(mén)。如需任何的安保效勞請(qǐng)與大堂經(jīng)理聯(lián)系。ThesafeguardandCCTVequipmentwillensureyoursafetythewholeday.Foryoursafety,pleaseremembertolockthedoorwithdoublelocksandopenthedoorafterconfirmingtheguest’sID.Ifyouneedanysafeguardservice,pleasecontacttheassistantmanager.火警FirePrevention——如遇火警，請(qǐng)千萬(wàn)不要使用電梯。飯店每個(gè)樓層都設(shè)有安全出口和緊急疏散通道。具體請(qǐng)參閱您房門(mén)后的緊急疏散通道圖，務(wù)必使用離您最近的疏散通道。Incaseoffire,donotusetheelevators.Emergencyexitsandstaircasesarelocatedoneachfloor.Thefireescapeplanstickonthebackofyourdoorindicatesyournearestemergencyexit.Pleasereadcarefully.——為了防止火災(zāi)的發(fā)生，客房?jī)?nèi)制止使用明火、燒煮食物和使用大功率電器，請(qǐng)勿存放易燃易爆物品。請(qǐng)勿在床上吸煙。Pleasenotethatinordertoavoidcreatingfirehazards,cooking,openflamesandhigh-powerappliancearenotpermittedinguestrooms.Nohazardousorinflammablechemicalsmaybestoredinguestroomsandpleasedonotsmokeinbed.——飯店每間客房均設(shè)有煙感報(bào)警器。當(dāng)煙霧超過(guò)肯定濃度時(shí)，會(huì)自動(dòng)示警，有關(guān)人員將快速趕到現(xiàn)場(chǎng)處理。Thereisasmokesensorineachroom.Itwillautomaticallyalarmwhensmokegetstatedsolubility.ThestaffsoftheSecurityDepartmentwilldealwithitsoon.——飯店配備了最先進(jìn)的火災(zāi)報(bào)警系統(tǒng)，我們訓(xùn)練有素的員工能夠應(yīng)付任何的緊急情24小時(shí)監(jiān)視。如發(fā)生緊急狀況，飯店會(huì)通過(guò)公共播送系統(tǒng)向您通報(bào)。Thereisthemostadvancedfirealarmsystem inthehotel.Ourprofessionalfirefightercancopewithanyemergency.Thereisalarmsensitivetosmokeandfirefightingset.Allfirealarmprobesaremonitoredallthetime.Oncethereisemergency,thehotelwillnoticetheguestsbypublicbroadcastingsystem.火警須知Firealarmnotice假設(shè)您無(wú)法離開(kāi)房間Ifyoucantleavetheroom留在房間里—— 假設(shè)不能撤離，您的房間是最安全的地方。Pleasestayintheroom.It’sthesafestplace.關(guān)閉空調(diào)—— 為防止煙霧進(jìn)入您的房間，請(qǐng)將空調(diào)開(kāi)關(guān)置于“OFF”位置。Turnofftheairconditioninordertopreventthesmokediffuseintotheroom.Pleaseplacetheswitchto“OFF”.用濕的衣物塞住門(mén)縫—— 濕的毛巾、床單或毯子可以防止煙霧從門(mén)縫中進(jìn)入房間。Stuffthegapofthedoorwithwetclothessuchaswettowel,bedspreadorcarpettopreventthesmokediffuseintotheroomthroughthegapofthedoor.除去全部窗簾—— 假設(shè)不幸火災(zāi)由窗戶進(jìn)入，四周不能有任何易燃物。Removetheentirecurtain,ifthefirecomefromthewindows,thereshoulddon’tbeanycombustiblegoodsnearby.在浴缸里盛滿水—— 浴缸內(nèi)盛滿水并把垃圾桶和冰桶放在四周提水用這樣您可以快速弄濕衣物防止煙霧進(jìn)入。Thebathtubshouldbefullofwater,placetherubbishbinandicebinnearbysothattheycanbeusedtotakewater,andthusyoucanwetclothesassoonaspossibletopreventthesmoketodiffuseintotheroom.說(shuō)明您在房間—— 在窗口揮動(dòng)床單以提示消防人員您的房間有人。Showthatyouareintheroom,pleasewavethebedspreadtoshowtothefirefightersthatyouareintheroom.身體放低貼近地面—— 用一塊濕布蓋住口鼻以便呼吸。Placeyourselfontheground.Pleasecoveryourmouseandnosewithwettowelsothatyoucanbreathe.澆水—— 用垃圾桶往發(fā)燙物體的外表如墻壁、房門(mén)澆水。Sprinklewater.Pleasesprinklewatertothesurfaceofburnedgoodssuchasthewallandthedoorwithtrashbin.不要打破窗戶—— 除非迫不得已。您可能稍后需要它們阻隔濃煙。Don’tbreakthewindowunlessyouhavetodo.Maybeitcanpreventthethicksmokelater.保持冷靜—— 不要慌張，保持放松和思考。您的實(shí)際危急幾乎總是比您想象中的小。Keepcalm,relaxandthinkingabout.Theactualsituationisnotsodangerousasthatyouimagine.假設(shè)您被要求撤離房間Ifyouareaskedtoleavetheroom帶上您的房門(mén)卡—— 假設(shè)您在自己房間里，請(qǐng)帶上房門(mén)卡。Pleasetakeyourkeycardofthedoor.Ifyouareinyourroom,pleasebringyourkeycard.先摸索溫度—— 用手背摸索通向走廊的房門(mén)是涼或燙。假設(shè)房門(mén)很燙請(qǐng)勿翻開(kāi)。Pleasetrythetemperatureofthedoor.Trythedoorthroughtothecorridorwiththebackofyourhandtosurewhetheritiscoolorhot.Ifitistoohot,pleasedon’topenthedoor.假設(shè)房門(mén)不燙請(qǐng)留神翻開(kāi)—— 假設(shè)通向走廊的房門(mén)并不燙，請(qǐng)留神翻開(kāi)并留意濃煙。Ifitisnothot,pleaseopenthedoorcarefully.Ifthedoorthroughthecorridorisnothot,openitcarefullyandbecareofthethicksmoke.假設(shè)門(mén)外有明火或濃煙—— 快速關(guān)閉房門(mén)并留在房?jī)?nèi)。Ifthereisfireorthicksmoke,pleaseclosethedoorquicklyandstayintheroom.撤離時(shí)請(qǐng)貼緊墻壁—— 前往緊急出口時(shí)請(qǐng)始終貼緊墻壁假設(shè)環(huán)境黑暗或有煙霧默數(shù)通往緊急出口的房門(mén)并沿墻壁走。盡量往下走，由于起火層以下樓層的空氣較穎。Pleasemakeyourselfclosetothewallwhenleaving.Pleasemakeyourselfclosetothewallallthetimewhenyougototheemergencyexit.Ifitisdarkorthereismuchsmoke,pleasegototheemergencyexitalongthewall.Pleasegodownassoonaspossiblebecausetheaironthefloorbelowthefloorwherethefirehappenedisfresh.留神撤離—— 翻開(kāi)緊急出口門(mén)以前記得摸索溫度留意樓梯內(nèi)是否有濃煙假設(shè)樓梯安全，向下始終走到底層。如向下途中遇到濃煙，則查找另一處沒(méi)有濃煙的走廊或樓梯。千萬(wàn)不要試圖穿過(guò)濃煙。Pleaseleavecarefully.Remembertotrythetemperaturebeforeopenthedoor.Noticeifthereisthicksmokeinthestairornot.Ifitissafe,godowntothegroundfloor.Ifthereisthicksmoke,pleasegodownalongthestairorcorridorwithoutsmoke.Becarefulnottotrytogothroughthethicksmoke.不要使用電梯—— 如遇火警，請(qǐng)勿使用電梯。Pleasedon’ttakeelevator.Ifthereisfirealarm,don’ttakeelevator.假設(shè)您覺(jué)察緊急出口被堵塞Ifyoufindthattheemergencyexitisblockedup回到您的房間—— 假設(shè)樓梯布滿濃煙，緊急出口變得擔(dān)憂全，如有可能請(qǐng)返回您的房間，這是您最安全的地方。Gobacktoyourroom.Ifthecorridorisfullofthicksmokeandtheemergencyisn’tsafe,gobacktoyourroomassoonaspossible,itisthemostsafeplace.假設(shè)您覺(jué)察火災(zāi)Ifyoufindthefire通知效勞中心尋求幫助—— 如您在房間內(nèi)覺(jué)察起火或濃煙，請(qǐng)馬上通知效勞中心。Pleaseasktogethelp.Ifyoufindthefireinyourroom,pleasenoticetheservicecenterimmediately.啟動(dòng)最近的火災(zāi)報(bào)警器—— 假設(shè)您在走廊里在走廊的每一個(gè)緊急出口四周都設(shè)有報(bào)警器，敲碎報(bào)警器玻璃后按下火警報(bào)警按鈕。Openthenearestfirealarm.Ifyouareinthecorridor,thereisafirealarmneartheemergencyexit,breaktheglassofthefire-alarmpushthefirealarmbutton.關(guān)閉起火處的門(mén)—— 如有可能，請(qǐng)關(guān)閉起火四周的每一扇門(mén)以防火災(zāi)集中。Closethedoorwherethefirehappened.Pleasecloseeverydoornearwherethefirehappenedtopreventthefirefromspreading.在不危及人身安全的狀況下熄滅火苗—— 如遇火苗，請(qǐng)使用滅火器。Extinguishthefireonconditionthatitdoesn’thurtyourself.Ifyouencounterthefire，pleaseusethefireextinguisher.逃離大火—— 假設(shè)火災(zāi)格外嚴(yán)峻，如有可能請(qǐng)撤離大樓。Escapefromtheconflagration.Ifthethereisaconflagration,pleaseleavethebuildingassoonaspossible.記得隨身攜帶房門(mén)卡—— 在撤離前記得帶上房門(mén)卡在房間內(nèi)請(qǐng)始終將房門(mén)卡放在同一處。Remembertotakethekeycardwithyou.Beforeleavingremembertotakethekeycard.Placethekeycardatthesameplaceallthetime.在通往您的房間的途中，請(qǐng)?zhí)貏e留意Onthewaytoyourroom,pleasespeciallynotice——最近的火災(zāi)緊急出口的方位。Thenearestplaceoftheemergencyexit——記住從您的房間到緊急出口共有幾扇門(mén)。Rememberthenumberofthedoorfromyourroomtotheemergencyexit.——開(kāi)啟緊急出口并檢查樓梯。Opentheemergencyexitandcheckthestairs.——最近的火災(zāi)警報(bào)裝置，滅火器及消防水管的方位。Thenearestplaceofthefirealarmset,fireextinguisherandthewaterpipeforfirefighting.Checkyourroom.——知道怎樣關(guān)閉空調(diào)。Knowhowtoturnofftheaircondition.指南TELEPHONEDIRECTORY撥打客房RoomtoRoomCalls84018401。Ifyouwantdialtotheroom,pleasedialtheroomNo.directly,tomakeacallasfollow ：RoomNo.8401.撥打外線OutsideCalls先撥“0”接通外線，聽(tīng)到撥號(hào)音后，接著撥打您所需要的號(hào)碼。如有疑問(wèn)，請(qǐng)與總機(jī)“9”聯(lián)系。Pleasedial“0”first.Afteryouhaveheardthedialingtone,dialthenumberyouwant.國(guó)內(nèi)直撥DDDCalls請(qǐng)先撥“0”，聽(tīng)到撥號(hào)音后，再撥地區(qū)代碼，最終撥您所需要的號(hào)碼。撥號(hào)時(shí)請(qǐng)勿停頓。例如：撥打一個(gè)北京的號(hào)碼：0 + 010 + 12345678城市編碼 您要撥打的號(hào)碼Pleasedial“0”first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeaDDDcalltoBeijingisasfollows：0 + 010 + 12345678areacode telephonenumber國(guó)際直撥IDDCalls例：撥打一個(gè)到美國(guó)的號(hào)碼：0 + 00 + 1 + 12345678國(guó)家代碼 地區(qū)代碼 您要撥打的號(hào)碼Pleasedial“0”first,thentheareacodeandwhatthenumberyouwantatlast.Donotpauseduringyourdialing.TomakeanIDDcalltoUSAisasfollows：9 + 00 + 1 + 12345678countrycode areacode telephonenumber國(guó)內(nèi)、國(guó)際直撥須知IDD&DDDServiceGuide以上效勞需加效勞費(fèi)。Servicechargeisneededfortheaboveservices.為確保避開(kāi)通話完畢后還能連續(xù)收費(fèi)，通完話后，請(qǐng)您肯定將掛好。Topreventitfromhappeningthatthechargeisstillonafteryouendedthecall,makesurethetelephoneisputinrightplace.直撥最小計(jì)算單位：市內(nèi)及國(guó)際長(zhǎng)途為一分鐘，國(guó)內(nèi)長(zhǎng)途為六秒。Chargeratefordirectcallslocalcallandinternationallongdistancecallistobechargedeveryminute.Domesticlongdistancecallistobechargedeverysixseconds.撥打國(guó)內(nèi)長(zhǎng)途免費(fèi)，市內(nèi)按國(guó)家收費(fèi)標(biāo)準(zhǔn)收費(fèi)。Longdistancecallisfree.Localcallfeeistobechargedleviedonthenationalchargestandard.為了您撥打便利和詢(xún)問(wèn)8031Foryouconvenience,thecodeofChinais“86”andthecodeofthiscityis“0313”.撥打長(zhǎng)途時(shí)，請(qǐng)留神撥號(hào)，由于全部撥通均須收費(fèi)。Youhavetopayforthecallsyoudialed.Sopleasepayattentionespeciallywhenyoumakealongdistanceall.9IfyouwanttheotherswhoyouarecallingtopayforthephonebillorwanttouseaCreditcard,pleasedial“9”andcontactwiththeoperator.您需知的區(qū)域或國(guó)家編號(hào)，假設(shè)不在本指南內(nèi)，請(qǐng)您撥“9”與總機(jī)接線員聯(lián)系。請(qǐng)留意，某些國(guó)家或區(qū)域是沒(méi)有國(guó)際直撥效勞的。Somecountrycodesmaynotbeinthismanual,pleasedial“9”andasktheoperatorifyouwanttogivesomeonearingthere.PleasepayattentionthattherearenoIDDservicesinsomecountries.。Whenyoustayintheroom,theoutsidetelephoneserviceisclosed,pleasecontacttheOperatorifyouwanttomakeacall.假設(shè)您有任何詢(xún)問(wèn)，請(qǐng)撥“9”與總