簡潔模版課件

Speechanddiscussionon

ProjectManagement

RolandBergerStrategyConsultants

Rotterdam,March20031MUC-95802-251-01-01-E.pptTechnicallytheProjectManagerhasfivetaskstofulfillinanyprojectClientresponsibilityBudgetresponsibilityProjectresponsibilityResponsibilityforemployeesAcquisitionresponsibilityTheProjectManager'stasksTeam-ManagementClient-ManagementProjectpreparationProjectexecutionProjectclosure135242MUC-95802-251-01-01-E.pptAsuccessfulprojectleadstohighclientsatisfactionandabusinessprofitforRolandBergerStrategyConsultantsInnovationMotivationofrbteamQualityAdherencetobudgetandscheduleProfessionalconductSuccessfulfollow-upacquisitionManagementofexpectationsClientretentionBusinesssuccessClientsatisfactionSuccesscriteriaofprojectmanagementExternalsuccesscriteriaInternalsuccesscriteria3MUC-95802-251-01-01-E.pptPreparationoftheproject:Structuringofproject..2.Projectstrategy

andvisionP&L/balancesheetCoreprocessesProductsLocationsPotentialsRevenuesPersonalcostOthercostPerformancecomponentsContractCommunicationFurtherimplementationStop-or-godecisionFinalpresentation

31.08.03ModuleLevelPresentationsEXAMPLEProjectplanningJan03Feb03Mar03Apr03May03Jun03Jul03Aug03ff.IIIIIIIVV5MUC-95802-251-01-01-E.pptInternalkick-offProjectpreparation:Checklistforinternalandexternalprojectkick-offProjectstaffingwithcentralstaffingPartner,AssociatePartnerPM,ConsultantsEditingInfo-Center1ProjectregistrationFill-outprojectregistrationformObtainPnumber2PrestructuringofprojectDefineobjectivesandhypothesisDefineprojectmodulesandinterrelationshipsAssignresponsibilitiestomodulesDefineprojecttimetable(estones)3Internalkick-offCommunicateacquisitionprocessandintroducecompanykeyplayersCommunicateprojectobjectiveandexpectationsofclientDiscusshypothesis,projectorganization,responsibilitiesandtimetableCommunicate"rulesofgame"DefineinformationrequestlistFill-outcapacityplanningtoolanddiscussseminars,vacation,…DefineInfo-ManagerCommunicatekeyprojectinformation

(e.g.boardmembers)tosecretaries4OrganizationoftechnicalinfrastructureTeamrooms,cupboards,PC,printer,telephoneandfaxlines,E-MailOfficesupplies,flipchart,overhead,metaplan,pinboard,brownpaper5ControllingofincidentalsDefinetravellingproceduresCoordinatetravelbookingsSelectaccommodation6Externalkick-offPreparationofexternalkick-offMatchprojectorganizationandtimeframewithboard'sexpectationsIntroducerbteamandtheindividualresponsibilitiesDiscussagendaforexternalkick-off1Externalkick-offShortintroductionofprojectmotivationandrbteambyboardIntroductionofrbteamPresentationofobjectives,projectorganizationandtimetableDefineprojectresponsibilitiesandcapacitiesatclient'ssideCollectindividualexpectationsofprojectresultsDefinemilestonemeetings(e.g.steeringcommittee)Checkon-sitetechnicalinfrastructure2BeforegettingtoworkWritelistofrbandclientteammembers

(incl.phone,faxetc.)DefineclearfilingsystemCommunicateaddress,phonesandfaxestorbsecretaries3Checklistforprojectkick-offs6MUC-95802-251-01-01-E.pptTeam-ManagementClient-ManagementProjectpreparationProjectexecutionProjectclosureChecklist:

Checklist:

Fortheefficientexecutionofaprojectanumberofissuesconcer-ningtheteamandtheclienthavetobecoveredsystematicallyStoryboardingInternalinformation

flowConflictmanagementInterfacestaffKnow-howmanagementMotivationRB-CIBudgetcontrollingConflictmanagementCommuni-cationflowMotivationPreparationforpresentationBillingInterview/workshopstandardsTheprocessofprojectmanagement7MUC-95802-251-01-01-E.pptTeammanagementDevelopstoryline/storyboardDefinehypothesisDeveloplogicaltreeorlogicalgroupDevelopdraftofstoryboardDefineroughstructureforpresentationBookgraphicsCollectingofinformationCoordinationbyinformationmanager(RB)and

HeadofEDPSummarizeinformationrequestsofallmodulesDefinetimetableforcollectingdataAssignbudgetforinformationresourcesAnalysis/projectworkDefineRolandBergerteamMondaymorningmeeting(informationexchange,nextsteps)Checklistforprojectexecution123ClientmanagementDevelopstoryline/storyboardDiscussstoryboardwithclient'sPMCommunicatestoryboardtoprojectteamsInstallfeedbackcycleCollectingofinformationDiscussandprioritizeinformationrequestwithclientDiscusstimetableforcollectingofdataAnalysis/projectworkDefinejours

fixeforjointprotectteam

(projectcoordination)Defineworkshops,interviews,progresscheckpointsDefineallToDo'sinathoroughactionplan(e.g.MaMatool)Weeklycontrolofprogressineveryteam1239MUC-95802-251-01-01-E.pptProjectdocumentationKnow-howdevelopment/

transferAdministrativeprojectclosureFeedback&assessmentContinued

clientcontactTechnicalcheck-outFollow-up-acquisition/clientretentionFeedbackby

ProCLIENTFarewell1,000mileinspectionTeam-ManagementClient-ManagementChecklist:

Checklist:

FortheefficientprojectclosureanumberofissuesconcerningtheteamandtheclienthavetobecoveredsystematicallyTheprocessofprojectmanagementProjectpreparationProjectexecutionProjectclosure10MUC-95802-251-01-01-E.pptProjectdocumentationFilloutBRAINinventorysheetClearprojectfilesof"uselessbaggage"CentralstoringofallprojectfilesbyoneconsultantIdentifyinterestinginformationforInfo-CenterSummarizekeyratiosanddefineimportantinformationtobemultipliedwithinCCProjectassessmentBottom-upassessmentTop-downassessmentJointfeedbackwithinteamServicesfeedback(Graphics,Editing,Info-Center)Analysisofusedbudget(fees,incidentals)FuneventifbudgettargetismetFinancialclosingCheck/sendfindinvoicesCloseprojectnumberandtravelexpensesClaritybonusagreement/successfeesChecklistforprojectclosure123ClientsatisfactionAskclienttofill-outProCLIENTformInformalfeedbackinterviewwithclient'sPM

and/orboardIdentify/discusspotentialareasforfu