CUCM常用功能配置手冊(cè)

1、CUCM Admin Guide1、文檔背景 32、CUCMK統(tǒng)指南 32.1 登陸 CUCM 32.2 添加話機(jī) 42.3 搜索t機(jī) 62.4 Meet-Me （ 會(huì)議） 72.5 Line Group （ 尋線組） 82.6 Call Pickup Group（搶線） 132.7 Route Pattern 142.8 配置撥外線密碼FAC 152.9 維護(hù)本 172.10 查找通話記錄 CDR 182.11 系統(tǒng)備份與恢復(fù) 181、文檔背景本文檔宗旨為幫助 CUC幅統(tǒng)維護(hù)人員能夠快速查找日常操作應(yīng)用指南，方便 CUC陳統(tǒng)維護(hù)人員能夠快速進(jìn)行維護(hù)調(diào)試工作。2、CUC源統(tǒng)指南2.1 登陸 C

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5、窗口：3.選擇話機(jī)型號(hào)ulmin Cisco Unified CM Administration, 博C0 Fflr Cisco U m Hied Comim u nicati&ns SolutionsPlwrieNu iiUvft Juw- tnl!«-r /«ur s-rdhiui 'ig ih npIM7d le* |Statute Flcadv-S-eHect Ith。ot phone y«u would like to 仁remt紀(jì)Phone TypeN«xt當(dāng)你看到該頁(yè)面后，證明你已經(jīng)登陸到 CC源統(tǒng)Ca l nLtre， U

6、 rdia sctirDes Voee IaiI OeTx * Apc iEaaor， OMrjnaqsrer?， Eie AjHin-stz：f 丁 Hdpii id L _ :eDevice Nsmei- Stat usCis-co 7942Syilein - G&H Rdutug - Media Rkcitcct Mmced F&aHj心 Device tAnplMlM * User Managerncnl' B j k Adirinislrahan H|p -2.2添加話機(jī)1.首先登陸CCM在Device選項(xiàng)選擇Phone2.點(diǎn)擊Add New按鈕*| b= 口

7、冬,Hh J,-一二 1 ："匚口忤=十邛rh r二廠 vNextCisco Unified CM AdministrationFur CIm o I.MFld fimvmiwikrariori ilHIumg t hii 11« eifcaDmbvm e-U導(dǎo)0r M an s gem entCTI Route PointGatekeeperLj-atewayPhoneTrunkRemote DestinationHwi 口油 mS«irdh Docum«ncatioriiAboutsgioiKFmd and List 附IonesAdd 己 Hew

8、Phone4 .選擇話機(jī)使用的協(xié)議5 .填寫MACfe址和其他必要選項(xiàng)HZSg7yL strait u >£Status? RendyptlOFB" TniRro 7口Oeviee： Protocol: SGCFi- Oevir-c 1 rttr matid nDe vice is trust ed M A.C Address _*DescriptionOevicp Poolcom-mon orvice Confi grnifion Phen f Ku iron Templarp *ofrkTy TcmplntrXAew 9魚七皿匕-Not S-工7sZ0- Not

9、5 *ll«clL«d - N ChN辱n6.選擇左側(cè) Line1-Add a new DN給機(jī)分配一個(gè)5.點(diǎn)擊左邊Add a new DN為此話機(jī)分配一個(gè)分機(jī)2.3搜索話機(jī)1 .首先登陸CUCM在Device選項(xiàng)選擇Phoneevtce Application hCTl Rairte Pai mtGsbwkgi-epe-rGaitawayPhoneTnunKFCemote D&stinatloriDevice Seflirugs2 .進(jìn)入下圖頁(yè)面3 .選擇搜索類型，點(diǎn)擊Find2.4 Meet-Me （ 會(huì)議）Meet-Me Number/Pattern步驟 1:

10、配置 Meet-Me. Call Routing 1111 <l<>cisco unified CM AdministrationFurUnliked Cuirirriunti_dliLrns Sulutlun*»Find ciiidDial RulesRoute FilterRo Liteffd untUJj Add kMeet-MIP Route PatternFind MeetClass of CentralInte-rcomClient Matter CodesAdd HuForced Aul+iorizat«r CodesSy item AAR

11、GroupI bejins with |Tran static n PatternCall ParkUireclefl Uall ParkCall Pickup Group Dredo ry Ixjj mber 口ial Pur insrtaiierN u moe r/PatternRoute Plan ReportTrans-farmatiarikMobility步驟2： 點(diǎn)擊 Add New ,添加一個(gè) Meet Me步驟3: 根據(jù)需求，輸入一個(gè)Meet-Me，點(diǎn)擊Save.Meet-Me Number Configuration-StatusStatus: ReadyMeet*Me Co

12、nfiguration - Directory Number or PatternDescriptionParttionMinimum Security Level2001meet-me number-c None >VNon SecureVSave2.5 Line Group （ 尋線組）步驟 1 :選擇 Call Routing步驟2 :點(diǎn)擊Line GroupCai Renting Media ResourcesAARGrcupDiol RulesRoute FtterRouleJHuMSP Route PatternGlass of ControlintercomClient M

13、atter CodesForcetJ Authorization Code學(xué)TranfiiAtion PatternRoute/HuntVoice mbj Oevcfr Qglistion UsPoute GroupRoute ListRoute PatternLine GroupHunt LetHunt HotCftl Pari步驟3: 點(diǎn)擊Add New步驟4:輸入Line Group Name, 并且在 Distribution Algorithm里選擇來電后分配到哪個(gè)接聽，這里我們可以選擇由上到下，輪詢，最長(zhǎng)的初始時(shí)間，或廣播的方式.Line Group ConfigurationLi

14、ne Group InformationLi ne Group Narne *RNA Reversion Timeout*Distntbution Algorithm+-Hunt OptionsNo Answer*Line-Gro up - ITCicuWLorgest Idle Time BroadcastTry next membar; thenP try next group in Hunt List 7Try next member； therr try next group in Hunt List 7Try rext rneinber; then, try next group i

15、n Hurt List 7Available DN/Route Partition1006LZI Au tom ati call/ Logout Hunt Member on No Answer Busv*Pict Available* *步驟 5: 在 Line Group Member Information 下的 Available DN/Route Partition 里選擇需要 將哪些放入該Group里。i- Une Group Member InformationFind Di rectory Numbers to Add to Line GroupPartiti onFindDi

16、rectory Mumber ContainsAdd to Line GroupRoole/HuntRoute GroupRoute LestRoute ParttrnSIP Roirtt PatternClass of Controlrtercoiti卜匚軸nt Matter CodesForced Ajtiiorizaion CodesTranslatnn PfltlernG9lParteLine GroupHunt ListHunt PitoT步驟 6: 選擇 Call Routing Route/Hunt步驟7: 點(diǎn)擊Hunt ListQal Renting， IJedta Resou

17、rces Voicefail , Device Appkcatnn AAR GroupDial Rule$Route Fifer步驟8: 點(diǎn)擊Add New步驟 9: 在 Hunt List Information 下的Name里輸入名字，選擇合適的 CUCM Group并點(diǎn)選 Enable this Hunt List. 然后點(diǎn)擊 Save.步驟10: 在Hunt List Member Information 里選擇 Add Line Group,將我們事先創(chuàng)建好的 LineGroup添加進(jìn)來。最后點(diǎn)擊Save步驟11:選擇 Call RoutingRoute/Hunt步驟12:點(diǎn)擊 Hu

18、nt Pilots步驟13: 點(diǎn)擊Add New步驟14: 在Pattern Definition 下的Hunt Pilot里輸入需要使用的Group, 選擇合適的 RouterPartition, 在Hunt List下選擇事先創(chuàng)建好的Hunt List,然后點(diǎn)擊 Save.步驟15:此時(shí)配置完成該功能2.6 Call Pickup Group（搶線）當(dāng)組成員的座機(jī)響鈴時(shí)，其余組員可以按話機(jī)的New Call Pickup按鍵（或直接拿起話筒然后按Pickup）,將該呼叫搶過來。步驟 1: 選擇 Call Routing Call Pickup Group步驟2: 點(diǎn)擊Add New步驟3:

19、 輸入唯一的 Group名字及Pickup Number.步驟4:將該P(yáng)ickup Group 分配給特定的 Route Partition 然后按 Save.L -Qwe-PY nform ati cmii(jjlor 百 directory numb may Bhow the eama devks rame multiple tma dapecdi聞 on tho- number of bnaa config uf-ecJ 斷 deiincB.限力g " T of 1):»rds Faun4tlnd FhijrlE where將該P(yáng)ickup Group分配給該Cisc

20、o Unified CM AdministrationFor CHcc Unriicdl Comniuriicatians Solutionscisco步驟5: 將該P(yáng)ickup Group分配給你所需要在同一個(gè)Group里的分機(jī)在菜單中依次選擇Device-Phone 查找1001,點(diǎn)擊1001進(jìn)入分機(jī)配置頁(yè)面Parii b-=nD » l f=v Ptl-IuceJSCCf,2.7 Route PatternCisco Unified CallManager 使用Route Patterns 來控制你網(wǎng)呼叫路由模式你可以通過修改呼叫路由表，使得呼叫更加靈活便于操控專片能m tRe

21、fute PFindAdvariitM r-eaureeLWte dpQiom自力* uearMifiagerr«m.芝 ConFf ta MSIfld步驟6: 按Save完成該功能的在一臺(tái)話機(jī)上的配置，其余話機(jī)同理suit 4dmirisran&riD-WBEri="fa cn口- . je* iPad出匕|-二1- 口1_卜二8 : J . 'cal 快MningMedia RM-aurcfis /W1R GrotipDidi RunesRoute urierRcufFlMLinr1X1SIR H屯UI扈Ha罟EClgS3 H ConfrolIntorQ

22、Qm邙 jQmthhiUrCciccifiiForced £iLthonz31>Dn CodtesTransiHtm Pattern1P加中垸CMell圳Ratle FdM 號(hào)即Hu-tListHiHPistGroupNo Answer Ring Duration (seconds)Call Pickup GrojpCall-Pickup-Gro up-FTV人驍產(chǎn) 8，fi。ii）弓田用燈/舊a修通前媒”口立機(jī)片隼喻ctxFind 匚It&r Filler 電* | 1 |acfev-c. qurary. 口 123r口 ertar your search izrfb

23、aria using fho apt: ots 2,xvq .Ch Edcry NumherY | he-gim with 7lDl.1Find |Ctesr filler | *> -relett :口,士白abit-Ei 二3日，lH.ill 72.8配置撥外線密碼 FAC登陸 CUCM 在 Call Routing 菜單選擇 Forced Authorization Code (FAC/password)Cisco Unified CM AdmFor Cisco UniEied CanlmunicatidrlS JCall Routing - Media Resource&

24、 - AcAAR Orotif 口同I RulesRoutt FillerRoute/Hunt*sir Route PatternClass of Central,IntercomClient Matter CodesForced Auhortzatior CodesTranslation Pattern1. 點(diǎn)擊 Add Newrind ond List Forced Authorization Code| Find | Clfw F.lterKwccd Authoriistion CodeFind Fonsd AvthariEHtion Code where 忸Ljthorieatiijn

25、 Cmfe Hjtw Mlbaghe frith 3NdquDry-圉eam 4nEGr youf，川忙li戶= 由AddAutorization Code Name* 填寫員工Autorication Code*填寫撥外線密碼Autorication Level*填寫 102.在相應(yīng)的Route Pattern 下開啟FACRQKit® PatWrri Cun flmur Huna Save-BtatusSt4tut:鼠4¥Slock th it ptl«rriCall ClaG&ifieation *offNietI I Allow Device Ov

26、errrdir h*' Provide Cutside Dio Tane Allow Overlap Sending I I Urgent PnarityRequire Forced uthcirization Code以u(píng)PiQUMNinn |Lcv«l *i n2.9維護(hù)本I.Web登錄 CUCM User Manager- End User2.新建用戶End User Config uration口 Savft-Stat us C J J status: Ready-User Informationuser Statu莒Active Local UserUser IDuserPasswordConfirm PasswordPINConfirm PINLa£t name*userM ddle nameFirst narneDirectory URITelephane Numbe